Forefaulds Care Home

Forefaulds is fantastic with my mum from the carers to the cleaners the entertainment staff (kirsty) they go above amd beyond with everyone and everything. We as a family cannot fault anything . The place is so clean and nothing is any bother to the staff

My mother receives excellent care from staff who are all very friendly polite and professional. I can see how safe she feels in the environment and the various activities that she is able to get involved in gives her a good quality of life.

My Dad is a resident in the care home he has settled very well . All members of staff go above and beyond with all that they do they are all such a caring bunch of people very special to see how that attend to all residents it heart warming . Also the amount of activity and outings they do is superb .

Our Mum has been a resident at Forefaulds for 2 years. The staff are approachable ,friendly, kind and caring .They have a good rapport with Mum and understand her needs. We are kept updated about any issues or changes. Mum greatly benefits from the variety of daily activities offered . Examples are baking , gardening, mini golf , entertainers, therapets and crafting.. She has also enjoyed the regular outings for pub lunches and to the seaside in the home minibus Families are welcomed to join for events such as Mother's Day tea and quiz nights . This care facility is situated in an old adapted building but there is excellent maintenance and refurbishment programmes to ensure the residents safety and comfort.

My experience of the home is very positive and I would highly recommend to others.

Well done!

Staff are very caring and respectful to every resident and they all work extremely hard. Dad has been a resident for approx 6 weeks and the family are kept fully updated on any concerns. All residents are treated with compassion, dignity and respect and their needs are looked after on an individual basis which can be seen by the way the residents interact with the team at Forefaulds. The residents capable of joining in the activities seem to thoroughly enjoy themselves. Dad seems to be settling really well and developing a great relationship with all the care team

Staff are always very happy and helpful to all the residents. Loads of interaction with all the residents makes this a great place for people to stay active and involved in all sorts of events. Helping make people comfortable and happy.

My mum has been in Forefaulds for a few years now. I can sleep at night knowing she is well looked after and safe. The new management has totally turned the place round for the better. There is always plenty going on, activities are great, and the Manager and her team do a great job. All staff work hard and always with a smile on their faces.

Great staff who really look after all the residents thank you, always very happy and we are very pleased with the help and care that they provide for mum.

My family experiences of my father having to move into care was a quick and unexpected making the situation very difficult and unsettling for my father, but the staff have helped in a number of different way not only making this transition easier helping my father settle and get more comfortable in his new soundings and lifestyle but also assisting us as the family with dealing with this process.

My mother-in-law was a resident of Forefaulds Care Home for 3 years prior to her passing on 29/7/24 Her life was full of activities and things to do. The care given to her was excellent and we were all treated with kindness and respect during that difficult time. She remained at the home as requested and everything possible was done to ensure her comfort. We really appreciated this from the Manager and her staff. Thank you to all.

The staff are exceptional and they should be very proud of themselves and the care that they provide. Our dad needed more care than we were able to safely provide for him at home. He was very well looked after in Forefaulds. The staff care about their residents. They are well-trained, helpful and professional. They were attentive to all residents and visitors also. Most importantly, when looking for a nursing home, the staff are incredibly caring and, for our family, it was very important to us that we could trust every member of staff to look after our dad in the way that we would have wanted to, had we been able to do so at home, Forefaulds provided us with that. We cannot thank them or praise them enough.

The staff here looked after my father in such a caring, respectful and understanding way. They were compassionate and treated my dad with dignity and respect, despite the fact that his stay was only 3 weeks, they really took the time to get to know him. Every single member of staff was approachable, took time to speak with my dad and us. They suggested things we could do to make his stay as pleasant and homely as possible. While the building itself requires work, and the lack of a toilet facility within my dad's room was less than ideal, the care and support from all the staff members more than made up for any other fabric shortcomings the home has. Nothing was too much bother for any of the staff in the facility. From the laundry room to the manager, from the caretaker to the clean-up crew, from the tea hostesses and hosts to the nursing staff, from reception to the care support assistants - everyone took time to respond to requests and cared deeply for all in their care. Thanks.

Over the few weeks, my dad stayed in Forefaulds Care Home he was treated with genuine care, love and respect. There was a strong ethos of high-level care across the board in this care home, and this was consistently evident in every member of staff. There is a real sense of joy and a happy atmosphere which really comes across. On a personal level, it was obvious that the staff knew my dad and his needs very well and provided targeted support as appropriate. They were always open to listening and working in partnership with us to ensure the best care possible for my dad. I am so grateful for all that the staff did for my dad while he was in their care.

We were very impressed with the facility and care received by my mother.

Couldn't have asked for a better welcome when my husband came in for respite. Care and attention are very good.

I am delighted with the care provided to my mother since she arrived at the home. The staff are always smiling and this reflects the excellent tone from the management in the care home. I could not have picked a better environment for my mother's care.

My brother is a resident in Forefaulds. You are all so brilliant and caring in everything you think of doing for all in Forefaulds you are absolute Angels, God bless each and every one of you. Fantastic care and puts families' minds at ease knowing you are taking great care of them.

We cannot speak highly enough about the care and attention given to our brother in law. The staff are outstanding, activities are second to none and they keep all the residents happy and involved. A big thanks to all the amazing staff, who are so kind and attentive. Well done