Forefaulds Care Home

33-39 Blackbraes Road, East Kilbride, Glasgow G74 3JY
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9.7 67 Reviews
  • Forefaulds Care Home, Glasgow
With a team devoted to enriching the lives of their residents, Forefaulds, which is rated Good by the Care Inspectorate (October 2024), is a home with a warm, family feel.

One of Forefauld's two activities coordinators recently won the Newcomer of the Year Award in the National Care Awards 2023. Together they organise so many incredible group and individual activities for the residents.

There are trips to churches they have visited all their lives and pamper sessions with nail painting, trips out shopping and to the local park, Zumba, baking, pub lunches and so much more.

The community are embraced into life in the home, with a local Girls Brigade who sing for the residents, musicians and entertainers, and regular visits from nursery children. The local church also run regular services inside the home. And there are lots of animal visits, from a therapy dog to Shetland ponies!

Forefaulds also has a hair salon, so residents can enjoy regular appointments with a mobile hairdresser, as well as a wonderful community barber who gives the gents a trim and a shave.

The residents have an active role to play in how their home is run. This summer they have been growing their own fruit and vegetables in the home’s courtyard gardens.

The home’s maintenance operative devotes time to spend with some of the gents, who like to help him on his rounds or doing a spot of painting, as they would have done in their own homes before moving to Forefaulds, giving them such a sense of purpose.

Forefaulds has welcoming lounges to relax in, and the residents enjoy delicious home-cooked food in the dining rooms, with freshly baked cakes for afternoon tea, prepared by the two chefs.

The home has just opened its own café area, a lovely place to spend time with loved ones, who are welcome at any time. This area can also be used for families to host private celebrations.
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Care Provided by Forefaulds Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1350
  • Self-Funded Nursing Dementia Care: from £1350

Our weekly room fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly room fees start from £1350, but may be more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.

These prices are only a guideline, please contact Forefaulds Care Home to find out the exact price for your requirements.

Contact Forefaulds Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Contact Forefaulds Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Pauline Stevenson (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (51)
  • Single Rooms with Ensuite Wet Room (17)

Forefaulds Care Home Reviews (67)

9.7

Forefaulds Care Home has a Review Score of 9.7 (9.660) out of 10, based on 17 reviews in the last 2 years.
Over all time Forefaulds Care Home has 67 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Forefaulds Care Home
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Total of 67, showing 41-60
Review from Janet V (Daughter of Resident) published on 26 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Over the last six months, I have noticed a vast improvement in all aspects of this care home. My mum's social skills and artistic side (which I never knew she had) have really improved.
New Management, permanent staff has been significant in this and would like to Thankyou each and everyone one of
you for caring for my mum, she feels safe which is the main thing.
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Review from R C (Husband of Resident) published on 26 April 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
It is visible that Forefaulds is trying to recruit staff in order to look after our loved ones. The home is dated but vast improvements have been made. The use of social media allows the family to keep updated on the activities within the home and gives us some reassurance that my wife is interacting
with others. (Something that was very much missing during lockdown).
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Review from Susan M (Daughter of Resident) published on 19 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been resident in Forefaulds for just over three years. We can’t thank the staff enough for their time, care and attention they give to mum. Everything from one to one time, group activities, social time, health and beauty experiences. Mum is so precious to us, so knowing that she’s in the best
hands is a blessing. Thank you, everyone.
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Review from L S (Daughter of Resident) published on 14 March 2022 Submitted via Website • Report
Overall Experience 3.0 out of 5
This care home appears to be constantly having Covid which means I cannot visit my Mum. Now been told she has Covid which has come from a Carer! This is not acceptable and since Sanctuary has taken over the home has gone downhill and I will be posting on social media about my issues with them plus the
fact they only received three from the Care Quality Commission. They are reduced to agency nurses/carers who are not there long enough to get to know their loved ones. So to end my story they are a disgrace and I will certainly post any grievances I have ever had on social media.
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Review from K M (Husband of Resident) published on 16 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since July 2019 when my wife entered, I have no complaints either of the standard of care or the courtesy. Cooperation and support I have received from the administration to the care staff is good. I have found their conduct exemplary and I thank them.
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Review from Eleanor S (Wife of Resident) published on 24 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are very knowledgeable and attentive to the needs of the residents. I am always kept informed of any procedure changes and of any issues that may arise with my husband. Forefaulds is very comfortable, spacious and clean.
Reply from Fae Doherty, Senior Marketing Officer at Forefaulds Care HomeThank you for taking the time to review our home and for your kind words. It is so appreciated. Best wishes.
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Review from Donald T (Husband of Resident) published on 12 February 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Under normal conditions, this home is well run. It is difficult to comment when I am unable to visit due to Covid. I would recommend all the staff top to bottom for their hard work and dedication and look forward to seeing them and their smiling faces.
Reply from Fae Doherty, Senior Marketing Officer at Forefaulds Care HomeThank you for your kind words about our home and team Donald, it is really appreciated. Best wishes.
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Review from J C (Daughter of Resident) published on 6 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum went into the home in October after a bad fall. This was an extremely difficult decision and a heartbreaking one. However, the staff have shown her nothing but love and kindness and she is being well looked after. Covid restrictions make the situation very difficult at times but we are coping.
The staff deserve a medal for their dedication. My mum is eating better and taking part in activities which is encouraging. Hopefully, there will be light at the end of the tunnel with the vaccine and we can actually get in to see her. Thanks to everyone caring for her.
Reply from Fae Doherty, Senior Marketing Officer at Forefaulds Care HomeThank you so much for your kind words, especially at this difficult time. Our team will really appreciate them. Best wishes.
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Review from C C (Sister of Resident) published on 20 August 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very positive with very good, staff communication. Staff always helpful and willing to deal with any issue that arises.
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Review from J A (Son of Resident) published on 17 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Under circumstances, I had a great visit with my mum who was very happy and content with the set up in the garden.
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Review from Nancy P (Daughter of Resident) published on 13 August 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very happy with the care my mum receives. The staff are only too happy to assist with any of my requests. They have performed outstandingly during the pandemic. Taken the correct steps to ensure our loves ones are safe and cared for. The manager only took over before the pandemic and she appears
to have risen to the challenge.
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Review from L M (Daughter of Resident) published on 6 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was a heartbreaking decision for my family when we had to put Mum into care, but from day one, the nurses and care staff at Forefaulds were sympathetic and supportive. When visiting Mum, we were comforted by how attentive and kind everyone was. Since this awful pandemic, we have been unable to visit,
but the staff have kept us well informed and reassured that Mum was healthy and happy. Now with the easing of lockdown, I have been able to visit and was impressed with the safety procedure put in place to protect her. My family and I would like to say a big thank you to all the staff at Forefaulds.
Reply from Fae Doherty, Senior Marketing Officer at Forefaulds Care HomeThank you for taking the time to review our home and for your kind words. The decision to move a loved one into care is often difficult, so it is good to hear you've had the reassurance of her good health throughout all of this. The team will really appreciate your review. Best wishes.
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Review from Edward (Son of Resident) published on 20 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother with dementia has stayed at Forefaulds for over 4 years she has received the best of care while she has been there, the staff are brilliant with her they have got to know her well and know how to cater for her needs if there is any issues I have been informed by phone and appropriate action
taken and relayed back to me it’s a great comfort to know she is been looked after well she is also fed well with home-cooked beautiful meals which she loves by the resident chef who has been there a long time and is super friendly I would not hesitate to recommend Forefaulds enough.
Reply from Fae Doherty, Senior Marketing Officer at Forefaulds Care HomeThank you for such a wonderful review, it is wonderful to hear you take comfort in knowing she is well looked after and content at Forefaulds. Best wishes, Fae.
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Review from Pamela Y (Daughter of Resident) published on 29 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was a resident at Forefaulds for just over a year. Sadly she just passed at the end of September.
I can't thank the staff enough for the love and care given to my mum. From day one she was made welcome and nothing was a problem to make her happy and comfortable.
Whether a carer, a nurse,
a domestic or someone from the kitchens - all went out their way to help mum and to make us, her family, feel welcome.
I wouldn't hesitate to recommend this care home and its staff to anyone looking for somewhere homely and safe for a loved one.
Reply from Fae Doherty, Senior Marketing Officer at Forefaulds Care HomeThank you for your lovely review and scores, I will be sure to pass this onto the team. Best wishes, Fae.
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Review from Janet P (Daughter of Resident) published on 7 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caring of a high standard ensured my mum was comfortable and happy in her final months.
All the family were very satisfied with the staff and the facilities.
Reply from Fae Doherty, Senior Marketing Officer at Forefaulds Care HomeDear Janet, thank you for your kind words about our home and team. Best wishes, Fae.
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Review from L M (Daughter of Resident) published on 29 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident for over three years. And I fully appreciate the continued excellent standard of care that she receives. All the staff members are very professional, whilst also having a nice friendly manner, giving Forefaulds a warm and welcoming feel. My mother's room is comfortable
and whilst she now spends more time in the lounge she still comments that she likes her room. The activities and entertainment are provided for those who wish to participate.
Reply from Fae Doherty, Senior Marketing Officer at Forefaulds Care HomeDear Louise, thank you for your lovely words and feedback. I will be sure to pass this onto the team. Best wishes, Fae
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Review from Janet M (Relative of Resident) published on 19 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank all the staff in Forefaulds care home, they all go above and beyond for the care of the residents. Sadly my father passed away and I have never met such a caring and hardworking staff and even when my father passed they were all very helpful including the office staff. Well done
to all staff.
Reply from Kate Yates, PR Officer at Forefaulds Care HomeThank you so much for writing such a lovely review Janet, we really appreciate your kind words. Our deepest sympathies go to you and your family. Kind regards, Kate Yates.
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Review from Robert D (Husband of Resident) published on 8 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This has been a great help to me with my wife being in this home. She is much happier and I can go home and sleep all night as the staff are good to her and I know she is very well looked after.
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Review from George S (Son of Resident) published on 4 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the staff working hard to look after residents. Know residents and family members well. Home is being smartened up but some areas are a bit tired. Overall very happy.
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Review from Fiona G (Daughter of Resident) published on 25 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was a resident at Forefaulds for a year and a half. After a bad experience at the first care home dad was in, the family were extremely wary and nervous when dad moved to Forefaulds. Our fears were soon forgotten and dad settled in very well. The staff were fantastic with dad and with all the
family. The care he received was second to none and the support given to the family was amazing and gave us real peace of mind. Staff and residents became our extended family and I would recommend Forefaulds to anyone who has to choose a care home for a member of their family.
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Current Review Score: 9.7 (9.660)

Overview of Review Score

The Review Score of 9.7 (9.660) out of 10 for Forefaulds Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.735 for Forefaulds Care Home is calculated as follows: ( (155 Excellents x 5) + (37 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 200 Ratings = 4.735
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Forefaulds Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 31 Jan 2025
How well do we support people's wellbeing?
Good (4)
How good is our leadership?
Good (4)
How good is our staff team?
Good (4)
How good is our setting?
Good (4)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (4)

Pauline

Pauline Stevenson

Job Title: Home Manager Joined: 2025

I joined Sanctuary Care in October 2021 as a Team Leader at Forefaulds. I was then promoted to Deputy Manager, and in May 2024, I was honoured to step into the role of Home Manager.

Kirsty

Kirsty Bagan

Job Title: Activities Coordinator Joined: 2021

Kirsty is a fantastic asset to our team at Forefaulds, organising a whole host of enriching and interactive activity sessions for our residents.


Kirsty is passionate about keeping our residents connected to our local community, embracing community groups into life in our home and getting our residents out and about to places they love to visit.


She spends time getting to really know our residents and what they love to do, so she can create experiences that bring them joy.


Kirsty has been such an inspiration, we nominated her for the National Care Awards for the Newcomer Award - and she was shortlisted as a finalist!

Hero (Apolinario)

Hero (Apolinario)

Job Title: Care Assistant Joined: 2018

As one of our care assistants, Hero loves being a part of the team at Forefaulds, working with his wonderful colleagues.

Jane

Jane Gailey

Job Title: Care Assistant Joined: 2010

After working at Forefaulds for over a decade, Jane loves spending time with all of our residents and finds getting to know them and looking after them so very rewarding.

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