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Claremont Care Home

7 High Thorneyflat Wynd, Ayr, Ayrshire KA8 0LS
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care and personal attention that has been given to my partner is absolutely excellent.Catherine M(Wife of Resident/Service User)
Claremont Care Home, Ayr
Claremont Care Home, Ayr
Claremont Care Home, Ayr

Situated in Whitletts in the seaside town of Ayr, Claremont Care Home offers personalised nursing and nursing dementia care to older people.

Recently benefiting from an extensive refurbishment programme, residents at Claremont are sure to feel at home from the moment they walk through the door. Every area has been designed to enhance the daily lives of residents, from the comfortable lounges and dining spaces to the well equipped yet...  

Care Provided by Claremont Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £1,435From £1,581
Nursing Dementia CareFrom £1,435From £1,581

Contact Claremont Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority

Support you may be entitled to

  • If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.

Good to Know

Group / Owner

Person in charge

  • Catherine Potts (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (80)
  • Single Rooms with ensuite Wet Room (80)

Claremont Care Home Reviews (107)

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9.1

Claremont Care Home has a Review Score of 9.1 (9.134) out of 10, based on 13 reviews in the last 2 years. Over all time Claremont Care Home has 107 reviews.

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Showing 107 reviews matching selected criteria
Review from Carl M (Niece of Resident) published on 12 May 2026 Submitted via Postal Card
Overall Experience

Home has been excellent, through the deterioration of my aunt with vascular dementia they have forseen and met all her needs covering skin, bed safety, nutrition and comfort. Even though my aunt is now coming to end of life they still treat my aunt with the upmost respect and care.

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Review from S D (Friend of Resident) published on 31 March 2026 Submitted via Postal Card
Overall Experience

I visited Claremont to see an old neighbour. I was pleased to see that she was well looked after. The home was also very clean and tidy. I never stayed long as she was keen to attend a game of bingo that had been organised for the residents. But overall was very happy with what I had seen.

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Review from C R (Daughter of Resident) published on 13 March 2026 Submitted via Postal Card
Overall Experience

From the first day my dad arrived at Claremont Care Home he has been treated with kindness, dignity & respect. Due to my dads dementia he can often say things that are out of character & the staff treat this with compassion, never judging & use humour to diffuse. The staff are kind, attentive and you can see they genuinely care. My dad loves it here & we love that he is safe, happy & connected rather than being alone. Claremont really is a great home for my dad.

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Review from H C (Husband of Resident) published on 6 March 2026 Submitted via Postal Card
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Claremont Car Home is warm & welcoming. My wife has been a resident since December 2024. I have always found the carers & staff to be competent, dedicated & helpful in all aspects of their duties.

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Review from Craig B (Nephew of Resident) published on 2 January 2026 Submitted via Postal Card
Overall Experience

Overall am pleased with the care my uncle gets. If I had any complaints it would the response time to personal alarm staff are maybe a bit understaffed.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Claremont Care Home
Dear Craig,
Thank you so much for sharing your thoughts with us. We are really pleased to hear that overall, youre happy with the care your uncle receives

We appreciate you mentioning the response times to personal alarms and the concern about staffing levels. Your feedback is important, and well make sure its reviewed by the team so we can continue improving the service.

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Review from G M (Daughter of Resident) published on 17 December 2025 Submitted via Postal Card
Overall Experience

The nursing home is warm & friendly, honest & operates with integrity. The staff always takes the time to answer any questions. The care & love my mum receives is second to none. Mum has settled into the home well & enjoys food. It feels like a happy place.

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Review from Stewart K (Son of Resident) published on 16 September 2025 Submitted via Postal Card
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Our family are delighted with the care my mother receives. The home is modern, spacious and well appointed. The staff are attentive, supportive and take great care of mum. Overall we could not be happier!

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Review from Sarah M (Wife of Resident) published on 7 May 2025 Submitted via Postal Card
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I find Claremont lovely and the staff very pleasant and caring.

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Review from L M (Granddaughter of Resident) published on 6 May 2025 Submitted via Postal Card
Overall Experience

My gran moved into the Claremont in the spring of 2020 during covid times. Generally the staff are pleasant, her room is clean and relatively comfortable. The majority of the nursing staff appear caring and friendly. However there are areas which need improvement. The food quality could be better as meals often lack variety and flavour. There aint many activities for the residents which can make their days feel long and dull. Another issues is communication. A member of the family stays overseas and at times finds it difficult to get through on the telephone. If these issues were addressed it would make a difference to the overall experience for you residents and their family alike.

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Review from M A (Daughter of Resident) published on 15 April 2025 Submitted via Postal Card
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The nursing home is lovely, staff are very nice treat everyone with respect and dignity, nothing is too much for them. The home is spotless clean. My mum has settled in very well.

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Review from Alex L (Husband of Resident) published on 26 March 2025 Submitted via Postal Card
Overall Experience

My wife has been in Cugean Unit 2 and a half years and I visit every day 11am - 12.30 and all staff could not be more helpful and are always very welcoming every day. Hope you can keep up this excellent standard.

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Review from E D (Daughter of Resident) published on 20 March 2025 Submitted via Postal Card
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Claremont C/H have made an excellent choice in the staff they employed, all are so helpful and caring to all the residents. Mum said the food is lovely and lots of it, to eat. She has put weight on. I would recommend Claremont C/H to anyone who is looking for somewhere for a family member as I am so impressed with the care they give and I am glad my mum is one, of them. Thank you.

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Review from Patrick M (Son of Resident) published on 6 January 2025 Submitted via Postal Card
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I have nothing but praise for this care home. The overall experience is first class. With special mention to one staff member in particular, she is absolutely a gem whatever you pay her it is not enough, she treats my old man with respect and dignity.

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Review from E B (Daughter of Resident) published on 18 December 2023 Submitted via Postal Card
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So far our experience with Claremont has been excellent. The only feedback for improvement would be the nurse and staff alarms are very loud in communal areas and the laundry does get a little mixed up despite name tags. Other than this, the staff have been amazing, very caring and genuine. We have peace of mind our mother is safe and surrounded by people who care about her.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Claremont Care Home

Thank you for taking the time to submit a review and for your open and honest feedback, We are sorry that the nurse call system is loud however, this is an important system that alerts staff when residents require assistance or in an emergency. Unfortunately, the design of the system does not allow...  

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Review from J F (Friend of Resident) published on 15 December 2023 Submitted via Postal Card
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The room is clean and tidy. The staff are friendly. The staff have always been kind, friendly and caring. It's good to have individual rooms and still meet others. Nice View.

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Review from Dawn C (Daughter of Resident) published on 20 November 2023 Submitted via Postal Card
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Mum is given the most attentive care. The staff always make her smile. We are kept informed about any changes. We are happy that mum is well cared for.

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Review from Lynda M (Daughter of Resident) published on 11 July 2023 Submitted via Postal Card
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My mum has been a resident for one week for respite care. I can't thank the staff enough for such a warm welcome and for making Mum feel instantly at home. Their caring professional attitude has meant Mum has spent a very happy week here and given me the reassurance that she has been extremely well looked after. Every visit has been a very positive experience, making me feel at home too. All the staff are warm and incredibly kind and just delightful with Mum. I would also like to thank the nursing staff for their careful attention to all of Mum's medical needs. My thanks to everyone.

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Review from D M (Son of Resident) published on 6 February 2023 Submitted via Website
Overall Experience

My mother was in Claremont Care Home for nearly 4 and a half years until her death in January 2023. I was always very impressed with every aspect of Claremont. The quality of care she received was exceptional, I really cannot imagine her getting a better level of care. I always visited unannounced and my mother was always clean, her hair nicely brushed and her clothes neat and tidy. During one or two periods when she was unwell, I felt I was being as well looked after as my mother was. I never had a moment's concern about anything, and being in Claremont removed a great deal of the stress I had been under while she lived in her own home. I can't recommend Claremont highly enough.

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Review from A T (Daughter of Resident) published on 3 February 2023 Submitted via Postal Card
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I find all the staff to be very helpful and caring. Mum's needs are met and she is treated well.

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Review from M M (Daughter of Resident) published on 27 January 2023 Submitted via Postal Card
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Always treated with dignity and most respected. I felt the staff always treat my mother like their own.

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Regulatory Rating

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (13) & Events (0)

News
  • 27 Aug 2025

    HC-One Scotland’s Claremont Care Home in Whitletts, Ayr, Ayrshire, welcomed MP for Ayr, Carrick and Cumnock, Elaine Stewart, on Thursday 21st August. Residents and colleagues at the HC-One Scotland-owned care...

  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

  • 20 Nov 2024

    HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...

Upcoming Events

There are no upcoming events for Claremont Care Home.

Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Claremont Care Home.

Meet the Team (1)

Catherine Potts
Catherine PottsJob Title:Home Manager

“For me, kind care is always being respectful and ensuring that Residents maintain their dignity throughout their care journey.”

As a Registered Nurse, Catherine has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.

Catherine closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.

She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Claremont.

When asked what she enjoys most about her role, Catherine remarked:

“There’s nothing more rewarding than making a difference to the lives of Residents and their loved ones.”

Outside of work, Catherine likes to wind down with a good book, she also enjoys cycling and spending with her three beautiful grandchildren.

If you would like to find out more information about Claremont, Catherine has an ‘Open Door Policy’ and would be

pleased to welcome you for an informal discussion.

Frequently Asked Questions about Claremont Care Home

What types of Care is Claremont Care Home registered for?

Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Claremont Care Home have?

There are 80 Single Rooms.

What are the Facilities & Services at Claremont Care Home?

Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Residents Internet Access are some of the Facilities & Services.

How far is Claremont Care Home to the centre of Ayr?

1.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Claremont Care Home to verify any information. View our terms and conditions. Claremont Care Home has an Enhanced Service -more info.