Barchester Fordmill Care Home

53 Mill Street, Montrose DD10 8NE
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9.9 149 Reviews
  • Barchester Fordmill Care Home, Montrose
Fordmill Care Home is located in Montrose, a small seaside town between Aberdeen and Dundee. The home, set in extensive grounds, is within walking distance of the town centre and the beach. They provide first-class 24-hour care for older residents. Alongside this, they give specialised support to younger people with a physical disability.

A team of highly-qualified and attentive staff really focuses on the individual needs of residents with a tailored care plan for each person. And their dedication can be seen across the board - in their cooking, hospitality and organised activities for residents.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £2004

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.

These prices are only a guideline, please contact Barchester Fordmill Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Person in charge

  • Aileen Alberts (Senior General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1994
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (52)
  • Couples/Companion Rooms (4)

Parking

  • Visitors car park is located at the front of the building

Barchester Fordmill Care Home Reviews (149)

9.9

Barchester Fordmill Care Home has a Review Score of 9.9 (9.860) out of 10, based on 57 reviews in the last 2 years.
Over all time Barchester Fordmill Care Home has 149 reviews.

Overall Experience
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Date Published
  • 149
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Reviewer Connection to Barchester Fordmill Care Home
  • 50
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Total of 149, showing 1-20
Review from Kelly S (Daughter of Resident) published on 8 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff even those I barly saw were amazing in their dedication to delivering a fantastic level of care to my father in his final months. But the last few days I can not find the words to thank you for what you did for us as a family not just my father.
Reply from Aileen Alberts, Manager at Barchester Fordmill Care Home

Thank you for your kind review Kelly, I'll pass your thanks onto the staff

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Review from L S (Wife of Resident) published on 5 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't praise the staff enough for the care they gave my husband and the family, over the last week of his life. They went above and beyond in my opinion. The staff in Fordmill Montrose are a fabulous team. Their profesionalism is second to none. I am truely thankful, my husband became a resident in
this nursing home. Accept the thanks of all my family for everything they did to keep him comfortable at the end. That meant the world to us.
Reply from Aileen Alberts, Manager at Barchester Fordmill Care Home

Thank you for your kind review, I'll be sure to pass this onto the staff

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Review from Ian D (Son of Resident) published on 15 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First class. The staff in their entirety were caring and attentive. Food and amenities were excellent, medical attention was brilliant, the team provided entertainment and stimulation on a daily basis. Compassion, dignity and respect at the end.
When it's my time, if I could afford it I'd want to go
there too!
Reply from Aileen Alberts, Manager at Barchester Fordmill Care Home

Thank you for your kind review Ian, I'll pass your thanks onto the staff

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Review from M G (Cousin of Resident) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My cousin spent his final year in Fordmill, suffering from a terminal illness. He was so well cared for, that his life expectancy, initially 6 weeks, was extended by a year. He was very content, despite being bedridden, due to the excellant care and attention given by all staff members. He especially
enjoyed the food, and we enjoyed the cakes with our cuppa on our visits. It gave us peace of mind that he was happy there.
Reply from Aileen Alberts, Manager at Barchester Fordmill Care Home

Thank you for your kind review, I will pass this onto the staff

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Review from F M (Nephew of Resident) published on 3 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
About 14 years ago my mother passed away here after 2 or 3 happy years here, more recently my uncle passed away after approximately 18months as a resident, as a family we were able to spend more quality time with them both and not have to worry about their day to day stuff when they were at home, the
care both were given was excellent. Also 2 of my elderly neighbours have lived here, one recently passed and my other neighbour is loving it, highly recommend,
Reply from Aileen Alberts, Manager at Barchester Fordmill Care Home

Thank you for that lovely review F, I will pass your thanks onto staff

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Review from Michael W (Son of Resident) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was admitted with stage four cancer, dementia and diabetes. As a family we knew she did not have much good days left ahead of her. However the staff - to a man - looked after both my mother and father - who visited every day, with love and dignity. As a family we are truly grateful for everything
you dad to make mum's final days comfortable and enjoyable as they could be.
Reply from Aileen Alberts, Manager at Barchester Fordmill Care Home

Thank you for your kind review, I'll pass this onto the staff

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Review from Gordon B (Son of Resident) published on 2 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our father passed away 2 weeks ago, having spent the last 5 years as a resident of Fordmill, I very much doubt if we would have had him with us that long, had it not been for the wonderful care provided by the staff and management. They literally became his second family with their compassion, skilled
work and great personalities. He was always very contented when we visited, and never once told us that he was unhappy with his situation, or any member of the team. Barchester are truly fortunate to have a care home like this within their organisation.
Reply from Jane Longstaff, DSM NE & Scotland at Barchester Fordmill Care Home

Sincere condolences to you and the family at this time. Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Rhona A (Daughter-in-law of Resident) published on 2 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were a family with no experience of a Care Home. From the moment we were met in the foyer in March 2024, with our mum, the staff have gone above and beyond to make her and the residents happy and well cared for. From Management to catering and cleaning, not forgetting the professional nurses, they
are unsung heroes. The entertainment team, enjoy themselves too with entertainment which is both relevant and fun. Mum loved the church services and visits from schools, nursery schools, dancers etc. Really big thanks.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager - North at Barchester Fordmill Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from A S (Granddaughter of Resident) published on 2 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A very humble experience seeing a loved one taking much needed rest at the end of life. The care she was provided with was second to none. The care staff go above and beyond becoming family members to our loved ones.
Such special memories created within the home not just a care home but an actual
home to residents.
Lovely setting.
Reply from Jane Longstaff, Divisional Sales & Marketing Manager, NE & Scotland at Barchester Fordmill Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Trevor S (Husband of Resident) published on 27 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife is unable to walk or stand (advanced MS) so "activities" are not relevant. She is a bit 'fussy' about food and is gluten intolerant. However, the home went to great lengths to provide her with a choice at each meal. This was a 3 week respite care that was mostly paid for by my local council,
cannot comment on value for money.
Reply from Aileen Alberts, Manager at Barchester Fordmill Care Home

Thank you for your kind review, look forward to taking care of your wife again in May.

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Review from rebecca k (Daughter of Resident) published on 13 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really happy with the care mum received whilst staying at Fordmill Care Home. The home was immaculate, very welcoming and staff were always extremely helpful. Mum is a very picky eater and follows a gluten free diet. The kitchen staff were always extremely helpful in offering alternative meals to suit
mums taste and dietary requirements.
Mum had a lovely warm, clean room with her own TV. Mum has said that the staff were brilliant.
Reply from Jane Longstaff, On behalf of Fordmill at Barchester Fordmill Care Home

Thank you for your review and very kind words. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Frank D (Son of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Probably the best old folks home I have ever seen, the staff are absolutely lovely, they cannot do enough from my father. And the food is amazing. And the manager of the old folks home is a star. Highly rated. Honestly, cannot pick one bad thing about it. Only one word describes this place, amazing.
Reply from Aileen Alberts, Manager at Barchester Fordmill Care Home

Thank you for your lovely review Frank, I'll pass your feedback onto the staff.

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Review from Lesley S (Daughter of Resident) published on 27 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and support Barchester Fordmill Care Home gave my mum was second to none, she was treated with dignity, care and respect. Her final days ensured she was comfortable and pain-free. The staff also ensured I was looked after as well.
The whole home has a fantastic atmosphere with daily activities,
ensuring everyone is included and entertained.
You couldn't wish for a better care home for your relative.
Reply from Jane Longstaff, On behalf of Fordmill at Barchester Fordmill Care Home

Thank you for your review and very kind words. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Clare B (Niece of Resident) published on 4 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt was at Barchester Fordmill Care Home for three weeks respite, the care and kindness shown to her was fantastic. The staff are all so welcoming and look so happy. The activities coordinator and her team work so hard to entertain the residents. It's a very well-led team. The manager and administrator
made the process so easy and are so efficient and communicative.
This is a wonderful home and I could thoroughly recommend it.
Reply from Aileen Alberts, Manager at Barchester Fordmill Care Home

Thank you for your kind review, Clare, I will pass this on to the staff.

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Review from Paul R (Son of Resident) assisted by family/friend published on 28 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Barchester Fordmill Care Home are very helpful and friendly. Our mother receives excellent care and is very happy!
Reply from Aileen Alberts, Manager at Barchester Fordmill Care Home

Thank you for your kind review, Paul, see you next year.

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Review from Heather S (Daughter of Resident) published on 25 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care that our mum has received at Barchester Fordmill Care Home has been outstanding! She loves all the varied activities and companionship of the other residents. The care staff are excellent and so friendly. This definitely is a five-star facility!
Reply from Aileen Alberts, Manager at Barchester Fordmill Care Home

Thank you for your kind review Heather. Looking forward to seeing you again next year.

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Review from Pamela S (Daughter of Resident) published on 25 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum had plenty of activities and good company during her stay. Staff were very attentive to Mum. Care home was suitable for Mum's needs. She knew some of the residents which made it more enjoyable. Easy for visitors to come and go. I think she enjoyed her food as well.
Reply from Aileen Alberts, Manager at Barchester Fordmill Care Home

Thank you for your kind review, Pamela, I'll pass this on to the staff.

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Review from Alison M (Friend of Resident) published on 21 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We had another lovely afternoon at Barchester Fordmill Care Home, celebrating my friend's birthday. The social team, kitchen team and all the staff did her proud.
The entertainment on this occasion and generally, was first-class. Birthday cake tasted excellent.
Reply from Aileen Alberts, Manager at Barchester Fordmill Care Home

Thank you for your kind review Alison. I'm glad you enjoyed the birthday celebrations.

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Review from Helen K (Daughter-in-law of Resident) published on 16 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot rate Fordmill highly enough. Mum was cared for with compassion and dignity from day one. The care home is immaculately clean, the staff helpful and friendly and the food tasty and plentiful. The Entertainment Coordinators have a wealth of events and activities to keep the residents busy, there's
never a dull day at Fordmill! Ultimately, we had peace of mind. Mum had the highest standard of care and felt loved by everyone around her. Thank you all.
Reply from Aileen Alberts, Manager at Barchester Fordmill Care Home

Thank you for your lovely review, Helen, please come back and see us for coffee and cake sometime.

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Review from C K (Son of Resident) published on 16 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I couldn't be more happy with the staff and facilities at this care home. They allowed my mother to enjoy her time and keep her dignity until she sadly passed away this month. Mum lived at the care home for just over two years. We knew she was safe and well looked after at all times. Excellent.
Reply from Aileen Alberts, Manager at Barchester Fordmill Care Home

Thank you for your kind review. I'll pass your thanks on to the staff.

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Current Review Score: 9.9 (9.860)

Overview of Review Score

The Review Score of 9.9 (9.860) out of 10 for Barchester Fordmill Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 57 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 56 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.860 for Barchester Fordmill Care Home is calculated as follows: ( (586 Excellents x 5) + (75 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 670 Ratings = 4.86
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Fordmill Care Home is based on 56 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 56 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 4 Dec 2024
How well do we support people's wellbeing?
Excellent (6)
How good is our leadership?
Very good (5)
How good is our staff team?
Very good (5)
How good is our setting?
Very good (5)
How well is care and support planned?
Very good (5)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (13)

Meet the Team (11)

Aileen

Aileen Alberts

Job Title: General Manager

Welcome to Fordmill Care Home; my name is Aileen and I am the General Manager here.


I have previously worked in hospitals in Gloucester and Epping, specialising in neurology and breast cancer. Upon return from the Middle East in 1995, I commenced my career in the care sector. I moved back to Scotland in 2000 to purchase my own care home which I managed with my mother. When my family came along I decided to sell the home and came to work part-time at Fordmill in 2004.


My aim in the home is to ensure residents are happy with the care being provided by the team, and I work closely with the staff to ensure the highest standards are achieved. This is reflected in our Care Inspectorate grades and high recommendations on carehome.co.uk.

Debbie

Debbie Ferreira

Job Title: Home Administrator Joined: 2020

I have been working for Barchester since January 2020. I deal with all aspects of the administration of the home to ensure it runs smoothly, from invoicing, ordering, recruitment, and setting up contracts, to manning the telephones, there's never a dull day!


I consider myself to be extremely privileged to work in our lovely home with such wonderful people, with wonderful stories to tell and perhaps the most rewarding is when a resident comes into the home on a permanent basis and in no time at all they inform us that this is their home. What greater compliment can Barchester receive?

Julia

Julia Constandache

Job Title: Activities Coordinator Joined: 2016

I’m Julia and I have been working at Fordmill since December 2016. I really enjoy art and studied Graphic Design & Illustration in Dundee. I love being with people and using my skills to improve their quality of life and bring a smile to their faces through crafts, games and all sorts of other activities.


I plan out the activities, either for groups or individuals, according to specific needs and interests. It’s a real joy to get to know residents and their loved ones and I’m grateful to Barchester for giving me the opportunity to work with them and bring some sunshine into the residents’ lives.


I have been a finalist in the National Care Awards once and twice in the Barchester Care Awards

Marifel

Marifel Talosig

Job Title: Head of Unit Joined: 2006

I have worked at Fordmill since 2006 and am currently Head of Unit downstairs.

Derek

Derek Henderson

Job Title: Head of Unit Joined: 2020

I have worked at Fordmill since 2020 and am currently Head of Unit upstairs.

Karen

Karen McGinely

Job Title: Head Chef Joined: 2023

I am Head Chef and have worked at Fordmill since 2023.

Ann

Ann Wilson

Job Title: Head Housekeeper Joined: 2005

I have worked at Fordmill since 2005 and oversee housekeeping and laundry.

Christine

Christine Massie

Job Title: Head of Maintenance Joined: 2002

I have worked at Fordmill since 2002. I am currently Head of maintenance but have also been head of housekeeping.

Lisa

Lisa Harwood

Job Title: Deputy Manager Joined: 2024

I have worked at Fordmill since 2024 and was previously a student nurse at Fordmill. I am currently the deputy manager overseeing the clinical aspect of the home.

Lesley

Lesley Hay

Job Title: Care Practitioner Joined: 2004

I have worked at Fordmill since 2004. I am currently supporting Derek upstairs.

Sarah

Sarah Rennie

Job Title: Care Practitioner Joined: 2011

I have worked with Barchester Health Care since 20011 and currently support Marifel downstairs.

Frequently Asked Questions about Barchester Fordmill Care Home

What types of Care is Barchester Fordmill Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barchester Fordmill Care Home have?

There are 52 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Barchester Fordmill Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Fordmill Care Home to the centre of Montrose?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Fordmill Care Home to verify any information. View our terms and conditions. Barchester Fordmill Care Home has an Enhanced Service - more info.