Barchester Fordmill Care Home

They have regular showers, a choice of menus at meal times and clean comfortable rooms. I am always consulted if there is any issue about their health. I find the staff very approachable and willing to help.

There is always a member of staff available to talk, both for my mother-in-law and we the family. The laundry service is very good and obvious knowledge and care given to all laundered fabrics. We have absolute confidence in Fordmills ability to give my mother-in-law the care, comfort and support she requires.

This home is extremely well run and the nursing and caring staff are very dedicated. My dad likes this home very much and agrees that he is very well looked after (but it's not home). Because he is of sound mind but unfortunately not very mobile, he finds that a normal conversation with any other resident is something he misses very much!!

My mother has been a resident since 12/2014 during this time she has been treated with dignity by nursing and care staff. They have notified us promptly of any change to her care. The quality of food is very good. The activities to engage the residents and stimulate them is excellent. The only thing I can say in the negative is the care staff are sometimes over run by requests for the toilet. Perhaps a slight increase in staff numbers would remedy this. But they all provide a kind and caring service.

My mother has been a resident of Fordmill for 5 years. From the beginning she was made very welcome and soon settled into, as she called it, her home. Contact with all staff departments has been easy, both at resident family meetings during visits. Fordmills central location, both in its own gardens and the town has made a variety of outings possible. As time moves on more staff assistance is required which is given in a friendly and caring manner.