Barchester Fordmill Care Home

53 Mill Street, Montrose DD10 8NE
Review Us
9.9 150 Reviews
  • Barchester Fordmill Care Home, Montrose
Fordmill Care Home is located in Montrose, a small seaside town between Aberdeen and Dundee. The home, set in extensive grounds, is within walking distance of the town centre and the beach. They provide first-class 24-hour care for older residents. Alongside this, they give specialised support to younger people with a physical disability.

A team of highly-qualified and attentive staff really focuses on the individual needs of residents with a tailored care plan for each person. And their dedication can be seen across the board - in their cooking, hospitality and organised activities for residents.
Show Barchester Fordmill Care Home on the Map

Care Provided by Barchester Fordmill Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £2004

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.

These prices are only a guideline, please contact Barchester Fordmill Care Home to find out the exact price for your requirements.

Contact Barchester Fordmill Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Contact Barchester Fordmill Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Aileen Alberts (Senior General Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1994
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (52)
  • Couples/Companion Rooms (4)

Parking

  • Visitors car park is located at the front of the building

Barchester Fordmill Care Home Reviews (150)

9.9

Barchester Fordmill Care Home has a Review Score of 9.9 (9.863) out of 10, based on 57 reviews in the last 2 years.
Over all time Barchester Fordmill Care Home has 150 reviews.

Overall Experience
  • 121
  • 27
  • 2
  • 0
  • 0
Date Published
  • 150
  • 7
  • 15
  • 57
  • 93
Reviewer Connection to Barchester Fordmill Care Home
  • 51
  • 34
  • 9
  • 8
  • 7
  • 7
  • 7
  • 6
  • 6
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 150, showing 101-120
Review from George M (Son of Resident) published on 3 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On visits, I've always been impressed by the care and attention provided by staff, overall cleanliness and the comfortable and friendly environment. I am satisfied that my mother is being well looked after.
Reply from Aileen Alberts, Manager at Barchester Fordmill Care Home
Thank you for your kind review.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B H (Daughter of Resident) published on 29 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During mums time as a resident in Fordmill, she was treated with the utmost dignity and respect by every member of staff.
Reply from Aileen Alberts, Manager at Barchester Fordmill Care Home
Thank you for your kind review.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J A (Daughter of Resident) published on 27 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my mum received at Fordmill was excellent (6 years).
The palliative care she received and the care we received ourselves at such a time was excellent.
Mum passed peacefully with dignity due to the nursing care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Eleanor F (Daughter of Resident) published on 28 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad was admitted to Fordmill as an emergency on a temporary basis. From the time we arrived at the car park, the staff took over and during his time there, could not have done more to make Dad's stay any better. Dad was there approx 5 weeks when he passed away. The care and dedication the staff gave
him made his last weeks comforting. Mum and I were with Dad when he passed and the staff looked after us well.
Reply from Aileen Alberts, Manager at Barchester Fordmill Care Home
Thank you for your kind review.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from H E (Sister of Resident) published on 21 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been resident in Fordmill Care Home for almost three years and I visit her on a weekly basis. Throughout that time I have been met with friendliness and pleasantness from staff. I appreciate the care that is given to my sister and the manner in which she is treated by and spoken to by
the carers.
I am reassured that my sister is in a safe environment and is looked after by a caring staff.
Reply from Aileen Alberts, Manager at Barchester Fordmill Care Home
Thank you for your kind review.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Robert M (Husband of Resident) published on 18 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was a resident from June 2015 to February 2018. All staff were kind and friendly and very professional at all times. The home was clean and well maintained at all times. Meals excellent and varied. The atmosphere was homely and cheery. Also a mention for the beautifully maintained garden area.
I will always be grateful for the care and support shown to us by all at Fordmill Care Home.
Reply from Aileen Alberts, Manager at Barchester Fordmill Care Home
Thank you for your kind review Robert. You are always welcome to pop in for a coffee.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R R (Friend of Resident) published on 1 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Have always found that the care is given without any problems. The lady I visit is not always easy to care for as her mind/memory is very limited. Very frustrating for her and all that have to deal with her. She loves her food and thinks that her meals are excellent. I always find the staff very friendly
and helpful.
Reply from Aileen Alberts, Manager at Barchester Fordmill Care Home
Thank you for you kind review.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S H (Daughter of Resident) published on 5 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly place. My mum has really settled in. The staff are really good. They listen when you ask them questions and are there to help at any time. I admire the hob that they all do at the home. Everyone plays a huge part in making my mum happy and making her feel as if she is at her own home.
Excellent!
Reply from Aileen Alberts, Manager at Barchester Fordmill Care Home
Thank you for your kind review Shirley.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from W C (Son of Resident) published on 17 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum went into Fordmill for respite initially due to her dementia, as my Dad was hospitalised and not able to care for her. They both became permanent residents four years ago. Unfortunately, Dad passed away and Mum has remained in the care of the excellent care staff who show dignity and respect
at all times. I cannot thank them enough for the care they provide.
Reply from Aileen Alberts, Manager at Barchester Fordmill Care Home
Thank you for your kind review.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Nicola L (Granddaughter of Resident) published on 14 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent in every way.
Staff welcoming and friendly.
Rooms lovely and well maintained.
Common areas lovely and well maintained.
Activities are varied and plentiful.
Information readily available.
Reply from Aileen Alberts, Manager at Barchester Fordmill Care Home
Thank you for your kind review.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Elizabeth H (Niece of Resident) published on 4 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with my uncle's level of care. I can see he is treated with dignity. His room is always clean and tidy as is he and all the staff are very friendly.
Reply from Aileen Alberts, Manager at Barchester Fordmill Care Home
Thank you for your kind review Elizabeth.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from W A (Nephew of Resident) published on 8 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle stayed in Fordmill during the latter stages of his life. The staff there were kind and provided him with first class care and attention. The family were made welcome and afforded privacy when needed. The home was well kept, clean and meals were lovely home cooked fare.
There were many and
varied daily activities which the residents enjoyed.
Overall the home had a lovely atmosphere and I would definitely recommend it.
Reply from Aileen Alberts, Manager at Barchester Fordmill Care Home
Thank you for your kind review.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Scott D (Son of Resident) published on 4 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Both Dad and I are very impressed with the level and standard of staffing - help always available when needed. Also, the laundry service is excellent.
Reply from Aileen Alberts, Manager at Barchester Fordmill Care Home
Thank you for your kind review, Scott.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Margaret C (Wife of Resident) published on 18 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very pleased the way my husband is treated and looked after.
Reply from Aileen Alberts, Manager at Barchester Fordmill Care Home
Thank you for your kind review Margaret
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David O (Son of Resident) published on 12 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the home clean, the staff efficient and cheerful and caring. I notice, however, that at certain times of the day the staff are under pressure particularly in the run up to and immediately after mealtimes. Thus patients can be left in corridors for extended periods before being returned to their
rooms. However, in general, the level of care appears to be of a high standard.
Reply from Aileen Alberts, Manager at Barchester Fordmill Care Home
Thank you for your kind review.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Margaret J (Sister of Resident) published on 4 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother's nursing care has been exemplary as was transferred from the hospital with some sore skin lesions which have now improved greatly. He is much more comfortable and clean and staff turn him and attend regularly.
Reply from Aileen Alberts, General Manager at Barchester Fordmill Care Home
Thank you for your kind review, Margaret.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Avila M (Daughter of Resident) published on 29 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother was a resident at Fordmill Nursing Home from November 2017 until she died on February 9th, 2018. During that time she was well cared for, treated like a valued person, and the family were always made very welcome on our daily visits and made to feel very relaxed and at home. During her last
few days, the care and attention she received were absolutely excellent, she was looked after with love and respect, right up to the moment of death, and the family were also treated with care and sympathy. I have been very impressed with all staff from management to nurses, carers, domestic staff, cleaners, laundry and maintenance.
Reply from Aileen Alberts, General Manager at Barchester Fordmill Care Home
Thank you for your kind review, Avila, please feel free to pop in again for a coffee.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Denis R (Husband of Resident) published on 19 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife, suffering from dementia and Alzheimers with much-reduced sight, was admitted for nursing care on 6th Nov '17 and passed away on 9th Feb '18. Though I have some reservations about the national company's financial conditions, I have none about the overall care my wife received in the final months
of her life. It was attentive, warm, humane care for her and for us on our daily visits. The palliative stage in the last days was handled most impressively and helpfully. Any reservations I have will be discussed, up front, with the excellent manager and her senior nursing staff.
Reply from Aileen Alberts, General Manager at Barchester Fordmill Care Home
Thank you for your kind review, Denis, please feel free to pop in for a coffee soon.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David S (Son of Resident) published on 31 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are very friendly and helpful. The home itself has a positive and upbeat atmosphere. Care provided to our mum has been first class.
Reply from Aileen Alberts, General Manager at Barchester Fordmill Care Home
Thank you for your kind review, David.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K C (Friend of Resident) published on 31 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found all staff and management very friendly and helpful in making new residents welcome as it is a big change to some of their lives.
Admins staff have been very helpful in explaining any queries and have had I am very impressed with the varied amount of activities carried out at the home.


I know how difficult it is to please some people, catering staff go out go their way to encourage and please residents who may be a bit fussy.


Overall I would certainly recommend Fordmill for good nursing care and cleanliness.

Reply from Aileen Alberts, General Manager at Barchester Fordmill Care Home
Thank you for your kind review.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.863)

Overview of Review Score

The Review Score of 9.9 (9.863) out of 10 for Barchester Fordmill Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 57 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 56 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.863 for Barchester Fordmill Care Home is calculated as follows: ( (588 Excellents x 5) + (73 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 670 Ratings = 4.863
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Fordmill Care Home is based on 56 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 56 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 12 Apr 2024
How well do we support people's wellbeing?
Excellent (6)
How good is our leadership?
Very good (5)
How good is our staff team?
Very good (5)
How good is our setting?
Very good (5)
How well is care and support planned?
Very good (5)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (13)

Meet the Team (11)

Aileen

Aileen Alberts

Job Title: General Manager

Welcome to Fordmill Care Home; my name is Aileen and I am the General Manager here.


I have previously worked in hospitals in Gloucester and Epping, specialising in neurology and breast cancer. Upon return from the Middle East in 1995, I commenced my career in the care sector. I moved back to Scotland in 2000 to purchase my own care home which I managed with my mother. When my family came along I decided to sell the home and came to work part-time at Fordmill in 2004.


My aim in the home is to ensure residents are happy with the care being provided by the team, and I work closely with the staff to ensure the highest standards are achieved. This is reflected in our Care Inspectorate grades and high recommendations on carehome.co.uk.

Debbie

Debbie Ferreira

Job Title: Home Administrator Joined: 2020

I have been working for Barchester since January 2020. I deal with all aspects of the administration of the home to ensure it runs smoothly, from invoicing, ordering, recruitment, and setting up contracts, to manning the telephones, there's never a dull day!


I consider myself to be extremely privileged to work in our lovely home with such wonderful people, with wonderful stories to tell and perhaps the most rewarding is when a resident comes into the home on a permanent basis and in no time at all they inform us that this is their home. What greater compliment can Barchester receive?

Julia

Julia Constandache

Job Title: Activities Coordinator Joined: 2016

I’m Julia and I have been working at Fordmill since December 2016. I really enjoy art and studied Graphic Design & Illustration in Dundee. I love being with people and using my skills to improve their quality of life and bring a smile to their faces through crafts, games and all sorts of other activities.


I plan out the activities, either for groups or individuals, according to specific needs and interests. It’s a real joy to get to know residents and their loved ones and I’m grateful to Barchester for giving me the opportunity to work with them and bring some sunshine into the residents’ lives.


I have been a finalist in the National Care Awards once and twice in the Barchester Care Awards

Marifel

Marifel Talosig

Job Title: Head of Unit Joined: 2006

I have worked at Fordmill since 2006 and am currently Head of Unit downstairs.

Derek

Derek Henderson

Job Title: Head of Unit Joined: 2020

I have worked at Fordmill since 2020 and am currently Head of Unit upstairs.

Karen

Karen McGinely

Job Title: Head Chef Joined: 2023

I am Head Chef and have worked at Fordmill since 2023.

Ann

Ann Wilson

Job Title: Head Housekeeper Joined: 2005

I have worked at Fordmill since 2005 and oversee housekeeping and laundry.

Christine

Christine Massie

Job Title: Head of Maintenance Joined: 2002

I have worked at Fordmill since 2002. I am currently Head of maintenance but have also been head of housekeeping.

Lisa

Lisa Harwood

Job Title: Deputy Manager Joined: 2024

I have worked at Fordmill since 2024 and was previously a student nurse at Fordmill. I am currently the deputy manager overseeing the clinical aspect of the home.

Lesley

Lesley Hay

Job Title: Care Practitioner Joined: 2004

I have worked at Fordmill since 2004. I am currently supporting Derek upstairs.

Sarah

Sarah Rennie

Job Title: Care Practitioner Joined: 2011

I have worked with Barchester Health Care since 20011 and currently support Marifel downstairs.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Fordmill Care Home to verify any information. View our terms and conditions. Barchester Fordmill Care Home has an Enhanced Service - more info.