Barchester Fordmill Care Home

53 Mill Street, Montrose DD10 8NE
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9.9 150 Reviews
  • Barchester Fordmill Care Home, Montrose
Fordmill Care Home is located in Montrose, a small seaside town between Aberdeen and Dundee. The home, set in extensive grounds, is within walking distance of the town centre and the beach. They provide first-class 24-hour care for older residents. Alongside this, they give specialised support to younger people with a physical disability.

A team of highly-qualified and attentive staff really focuses on the individual needs of residents with a tailored care plan for each person. And their dedication can be seen across the board - in their cooking, hospitality and organised activities for residents.
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Care Provided by Barchester Fordmill Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £2004

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.

These prices are only a guideline, please contact Barchester Fordmill Care Home to find out the exact price for your requirements.

Contact Barchester Fordmill Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Contact Barchester Fordmill Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Aileen Alberts (Senior General Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1994
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (52)
  • Couples/Companion Rooms (4)

Parking

  • Visitors car park is located at the front of the building

Barchester Fordmill Care Home Reviews (150)

9.9

Barchester Fordmill Care Home has a Review Score of 9.9 (9.863) out of 10, based on 57 reviews in the last 2 years.
Over all time Barchester Fordmill Care Home has 150 reviews.

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Reviewer Connection to Barchester Fordmill Care Home
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Total of 150, showing 121-140
Review from John F (Husband of Resident) published on 30 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
They all seem to be quite happy.
Reply from Aileen Alberts, Manager at Barchester Fordmill Care Home
Thank you for your kind review.
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Review from Susan D (Niece of Resident) published on 30 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My aunt moved into Fordmill Care Home in Sept 2017 in a very frail confused staff. However, with the care of staff at Fordmill her overall physical and mental condition improved greatly.
She did, however, contract a bad chest infection on 2nd Jan 18 and deteriorated very quickly. I cannot express
highly enough the high standard of "end of life" care the staff gave her and treated her with dignity and respect.
Reply from Aileen Alberts, manager at Barchester Fordmill Care Home
Thank you for your review, Susan. Following a meeting with the Head Chef regarding your aunts likes and dislikes, I know she was happier with the choices on the menu.
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Review from Helen M (Daughter of Resident) published on 30 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fairly new resident but happy so far.
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Review from William M (Brother of Resident) published on 3 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very good and my sister is well tended to. We have no complaints.
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Review from Peggy M (Daughter of Resident) assisted by family/friend published on 25 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find all the staff from cleaners, laundry, carers, kitchen staff, nurses, entertainment staff, management all very approachable and they listen to what you have to say.
Friendly and helpful and present themselves in a professional manner.
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Review from Norma G (Sister of Resident) published on 20 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find Fordmill Care Home a very comfortable home.
The staff are friendly and approachable meals are five star.
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Review from Pamela W (Friend of Resident) published on 12 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend went into care last year, from her initial assessment I have been more than happy with the level of care and consideration that was given to her. She was treated like a family member in the home, which is down to the management and staff. My friend does not have any immediate family but the
home enables me, as her extended family, to help her to the best of our ability. Thank you to all at Fordmill.
Reply from Aileen Alberts, General Manager at Barchester Fordmill Care Home
Thank you, for your kind review.
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Review from W W (Daughter of Resident) published on 12 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father came into Fordmill 3 weeks ago and sadly is now in the final stages of palliative care. We are really pleased with the standard of care provided at this difficult time. The staff have been brilliant - they have treated Dad and the family with warmth, dignity and the utmost professionalism.
What has impressed me most about Fordmill is the sense of 'teamwork' among the staff.


Many of the staff are long timers. This is a difficult and stressful job and they do it with passion and professionalism - nothing has been too much trouble. Dad's last days will be very comfortable thanks to the efforts of the team at Fordmill.


What we observed in terms of activities, meals etc for other residents was also of a very high standard.


Thank you so much and well done to all the Fordmill team.

Reply from Aileen Alberts, General Manager at Barchester Fordmill Care Home
Thank you for your review.
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Review from Sylvia G (Daughter of Resident) published on 28 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care and respect the nurses, carers and manager showed towards my father-in-law in his last weeks was excellent and made his passing so much easier on the family. I cannot thank them enough.
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Review from G B (Granddaughter of Resident) published on 9 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is lovely, clean and homely. Staff are fantastic and go above and beyond to make us feel welcome and most importantly, that all my gran's care/needs are met. Plenty of activities and food menus look appetising. By far one of the best care homes I have seen.
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Review from Joanne B (Granddaughter of Resident) published on 31 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The transition for my granny moving into Fordmill has been a great one, my granny lived independently before this but due to another stroke was unable to do so anymore.
The manager and all the staff involved with my granny have been very friendly, helpful and are all very approachable. My granny states
she really likes living here and gets on great with all staff, enjoys the food and the activities offered, although does not attend them all she is grateful to be offered.
I am so happy that we chose this home for my granny and can not fault anything with it or with staff.
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Review from K D (Daughter of Resident) published on 31 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has only been in Fordmill Care Home for a short period of time but I am very happy with how quickly he has settled in.
This is mainly due to the friendly, helpful staff who are very attentive. The staff keep me informed of any changes to my dad's presentation.
He always appears clean, tidy
and well presented whatever time of day I visit, the care he receives to a very high standard.
My dad is now limited in his ability to communicate and I am very impressed with the full scheduled programme of activities on offer to keep him stimulated. This programme is left in his room so relatives can plan visits around this.
The care home is extremely well run, organised, clean and comfortable, with a mainly relaxed atmosphere.
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Review from C R (Friend of Resident) published on 10 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend has been a resident since October 2016. Initially, I was very sceptical as one had such horrendous reports, but I have nothing to complain about. They keep me informed of any problems healthwise. She has now deteriorated considerably but I always find her clean, fresh and what appears to be
very comfortable. The home itself is clean, warm (with no smells) and staff are always very approachable and friendly
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Review from Nicholas B (Son of Resident) published on 8 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As I live nearby, I am able to visit almost every day. My father retains his cognitive abilities and so we share meaningful conversations. The atmosphere in Fordmill is excellent. He has been a resident for almost four years and always calls it "home".
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Review from E M (Wife of Resident) published on 16 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find that all the staff are very helpful and always there when needed. They are always ready to speak to you and they ask if there is anything I need and inform me of anything I need to know about my husband.
From the bottom of staff to the top, I am reassured and can leave happy that he is getting
well looked after.
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Review from Eileen P (Daughter of Resident) published on 21 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was assessed and quickly moved to Fordmill. The fact that she settled so quickly is evidence of how skilled the staff were in assessing her needs and responding to her personality.


She is now limited in her ability to communicate but the staff have noted her enjoyment of music and response

to others.
A new sheet of weekly activities is attractively presented and refreshments are available to all visitors which adds to the welcoming atmosphere in the home. The hairdresser made a real effort to style my mother's hair in a way which suited her and involved me in this - much appreciated. The whole family is delighted with the home - many thanks.
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Review from Elizabeth L (Wife of Resident) published on 10 August 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Meeting went very well, and was so pleased with the response given to any questions I asked. They were very helpful and reassuring and I find staff very approachable.
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Review from Fiona F (Daughter-in-law of Resident) published on 25 July 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Visit regularly and always enjoy my visit. Staff are friendly and helpful. I know this is the right place for my Mother in Law to be. She is being looked after well and has more company than if she was home alone. There is a good variety of food available and she loves it!
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Review from Ethel G (Daughter of Resident) published on 18 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Fordmill for over 8 years. This last month has been particularly difficult. She has no circulation in her right leg and it is bandaged all the time. The staff have managed to maintain the rest of her body from bed sores by good management, turning and use of a special mattress.
Her pain is being managed with morphine patches and I am kept up to date at all times. Food and drink are offered throughout the day and although I know my mother would not like to be like this she is very well cared for.
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Review from Ann S (Daughter of Resident) published on 18 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with care and support for my father. Fed well, always looks clean and is happy.
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Current Review Score: 9.9 (9.863)

Overview of Review Score

The Review Score of 9.9 (9.863) out of 10 for Barchester Fordmill Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 57 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 56 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.863 for Barchester Fordmill Care Home is calculated as follows: ( (588 Excellents x 5) + (73 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 670 Ratings = 4.863
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Fordmill Care Home is based on 56 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 56 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 12 Apr 2024
How well do we support people's wellbeing?
Excellent (6)
How good is our leadership?
Very good (5)
How good is our staff team?
Very good (5)
How good is our setting?
Very good (5)
How well is care and support planned?
Very good (5)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (13)

Meet the Team (11)

Aileen

Aileen Alberts

Job Title: General Manager

Welcome to Fordmill Care Home; my name is Aileen and I am the General Manager here.


I have previously worked in hospitals in Gloucester and Epping, specialising in neurology and breast cancer. Upon return from the Middle East in 1995, I commenced my career in the care sector. I moved back to Scotland in 2000 to purchase my own care home which I managed with my mother. When my family came along I decided to sell the home and came to work part-time at Fordmill in 2004.


My aim in the home is to ensure residents are happy with the care being provided by the team, and I work closely with the staff to ensure the highest standards are achieved. This is reflected in our Care Inspectorate grades and high recommendations on carehome.co.uk.

Debbie

Debbie Ferreira

Job Title: Home Administrator Joined: 2020

I have been working for Barchester since January 2020. I deal with all aspects of the administration of the home to ensure it runs smoothly, from invoicing, ordering, recruitment, and setting up contracts, to manning the telephones, there's never a dull day!


I consider myself to be extremely privileged to work in our lovely home with such wonderful people, with wonderful stories to tell and perhaps the most rewarding is when a resident comes into the home on a permanent basis and in no time at all they inform us that this is their home. What greater compliment can Barchester receive?

Julia

Julia Constandache

Job Title: Activities Coordinator Joined: 2016

I’m Julia and I have been working at Fordmill since December 2016. I really enjoy art and studied Graphic Design & Illustration in Dundee. I love being with people and using my skills to improve their quality of life and bring a smile to their faces through crafts, games and all sorts of other activities.


I plan out the activities, either for groups or individuals, according to specific needs and interests. It’s a real joy to get to know residents and their loved ones and I’m grateful to Barchester for giving me the opportunity to work with them and bring some sunshine into the residents’ lives.


I have been a finalist in the National Care Awards once and twice in the Barchester Care Awards

Marifel

Marifel Talosig

Job Title: Head of Unit Joined: 2006

I have worked at Fordmill since 2006 and am currently Head of Unit downstairs.

Derek

Derek Henderson

Job Title: Head of Unit Joined: 2020

I have worked at Fordmill since 2020 and am currently Head of Unit upstairs.

Karen

Karen McGinely

Job Title: Head Chef Joined: 2023

I am Head Chef and have worked at Fordmill since 2023.

Ann

Ann Wilson

Job Title: Head Housekeeper Joined: 2005

I have worked at Fordmill since 2005 and oversee housekeeping and laundry.

Christine

Christine Massie

Job Title: Head of Maintenance Joined: 2002

I have worked at Fordmill since 2002. I am currently Head of maintenance but have also been head of housekeeping.

Lisa

Lisa Harwood

Job Title: Deputy Manager Joined: 2024

I have worked at Fordmill since 2024 and was previously a student nurse at Fordmill. I am currently the deputy manager overseeing the clinical aspect of the home.

Lesley

Lesley Hay

Job Title: Care Practitioner Joined: 2004

I have worked at Fordmill since 2004. I am currently supporting Derek upstairs.

Sarah

Sarah Rennie

Job Title: Care Practitioner Joined: 2011

I have worked with Barchester Health Care since 20011 and currently support Marifel downstairs.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Fordmill Care Home to verify any information. View our terms and conditions. Barchester Fordmill Care Home has an Enhanced Service - more info.