Barchester Fordmill Care Home

The staff are friendly and approachable meals are five star.

My friend went into care last year, from her initial assessment I have been more than happy with the level of care and consideration that was given to her. She was treated like a family member in the home, which is down to the management and staff. My friend does not have any immediate family but the home enables me, as her extended family, to help her to the best of our ability. Thank you to all at Fordmill.

My father came into Fordmill 3 weeks ago and sadly is now in the final stages of palliative care. We are really pleased with the standard of care provided at this difficult time. The staff have been brilliant - they have treated Dad and the family with warmth, dignity and the utmost professionalism. What has impressed me most about Fordmill is the sense of 'teamwork' among the staff.

Many of the staff are long timers. This is a difficult and stressful job and they do it with passion and professionalism - nothing has been too much trouble. Dad's last days will be very comfortable thanks to the efforts of the team at Fordmill.

What we observed in terms of activities, meals etc for other residents was also of a very high standard.

Thank you so much and well done to all the Fordmill team.

The care and respect the nurses, carers and manager showed towards my father-in-law in his last weeks was excellent and made his passing so much easier on the family. I cannot thank them enough.

The home is lovely, clean and homely. Staff are fantastic and go above and beyond to make us feel welcome and most importantly, that all my gran's care/needs are met. Plenty of activities and food menus look appetising. By far one of the best care homes I have seen.

I am so happy that we chose this home for my granny and can not fault anything with it or with staff.

The care home is extremely well run, organised, clean and comfortable, with a mainly relaxed atmosphere.

My friend has been a resident since October 2016. Initially, I was very sceptical as one had such horrendous reports, but I have nothing to complain about. They keep me informed of any problems healthwise. She has now deteriorated considerably but I always find her clean, fresh and what appears to be very comfortable. The home itself is clean, warm (with no smells) and staff are always very approachable and friendly

As I live nearby, I am able to visit almost every day. My father retains his cognitive abilities and so we share meaningful conversations. The atmosphere in Fordmill is excellent. He has been a resident for almost four years and always calls it "home".

From the bottom of staff to the top, I am reassured and can leave happy that he is getting well looked after.

My mother was assessed and quickly moved to Fordmill. The fact that she settled so quickly is evidence of how skilled the staff were in assessing her needs and responding to her personality.

A new sheet of weekly activities is attractively presented and refreshments are available to all visitors which adds to the welcoming atmosphere in the home. The hairdresser made a real effort to style my mother's hair in a way which suited her and involved me in this - much appreciated. The whole family is delighted with the home - many thanks.

Meeting went very well, and was so pleased with the response given to any questions I asked. They were very helpful and reassuring and I find staff very approachable.

Visit regularly and always enjoy my visit. Staff are friendly and helpful. I know this is the right place for my Mother in Law to be. She is being looked after well and has more company than if she was home alone. There is a good variety of food available and she loves it!

My mother has been in Fordmill for over 8 years. This last month has been particularly difficult. She has no circulation in her right leg and it is bandaged all the time. The staff have managed to maintain the rest of her body from bed sores by good management, turning and use of a special mattress. Her pain is being managed with morphine patches and I am kept up to date at all times. Food and drink are offered throughout the day and although I know my mother would not like to be like this she is very well cared for.

Very pleased with care and support for my father. Fed well, always looks clean and is happy.

I have found this care home to be run with very high standards in every department from the cleaners up toy he matron. Residents are treated with utmost respect by a very good team. Residents also have a super range of good food and are kept occupied with exercises and many other other activities.

My opinion of Ford Mill is treatment for my friend has always been excellent at all time. I am her main friend and visit her on every occasion at least 5 days a week. I am always very satisfied.

The service is brilliant, staff so friendly. My sister has dementia and I am so happy with the care she receives. No words can say how kind and caring they are.

Comfort in the bedrooms and public areas is good.

Fordmill has provided exemplary care for my mother and in previous years, my father and also my daughter. All the staff are kind, caring and supportive.