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Croft Meadow

Tanyard Lane, Steyning, West Sussex BN44 3RJ
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our loved one is content here and receiving understanding and compassionate care.Elisabeth C(Relative of Resident/Service User)
Croft Meadow, Steyning
Every member of staff is so caring. I know my parent are in very capable hands.L Y(Daughter of Resident/Service User)
Croft Meadow, Steyning
Everyone is very friendly and very welcoming. My grandad always has a smile on his faceJames L(Grandson of Resident/Service User)
Croft Meadow, Steyning

Located in the pretty village of Steyning, Croft Meadow is purpose-built to provide comfortable, high-quality accommodation in safe and creative surroundings in the beautiful county of West Sussex.

The home covers three floors with spacious lounge and dining areas on each floor, along with single en-suite rooms.

Activities are an important part of each day for residents including engagement with the local community.

Person-centred care is at the very heart of...  

Care Provided by Croft Meadow

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,571From £1,671
Residential Dementia CareFrom £1,606From £1,706

Contact Croft Meadow to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Carmen Flueras(Service Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2009
  • Number of floors: 1

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Croft Meadow Reviews (85)

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9.6

Croft Meadow has a Review Score of 9.6 (9.636) out of 10, based on 14 reviews in the last 2 years. Over all time Croft Meadow has 85 reviews.

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Showing 85 reviews matching selected criteria
Review from P B (Sister of Resident) published on 12 June 2026 Submitted via Postal Card
Overall Experience

Visited today. My brother looked well cared for and comfortable. He said he liked his room. The staff were amazing and so helpful. One in particular was so helpful and nothing was too much trouble for him. The nurse was able to answer questions about my brothers health. This was on the nursing floor. He said the food was good.

Reply from Carmen Flueras, Home Manager at Croft Meadow

Thank you for your kind review. We are pleased to hear your brother looked well cared for and comfortable, and that he is happy with his room. It is lovely to know our team and nursing staff were helpful and able to support you during your visit. Your feedback is greatly appreciated.

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Review from Ian T (Son of Resident) published on 4 March 2026 Submitted via Postal Card
Overall Experience

My father has settled at Croft Meadow so well he is healthier and happier. Care is great and the energy of the home is very calm and peaceful. Happy for Arthur.

Reply from Carmen Flueras, Home Manager at Croft Meadow

Thank you so much for your kind words. We're delighted to hear your father has settled in so well at Croft Meadow and is feeling healthier and happier. It's wonderful to know our calm and peaceful environment is making a difference for Arthur

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Review from Richard C (Son of Resident) published on 13 January 2026 Submitted via Postal Card
Overall Experience

In the 2 years my mother was at Croft Meadow the staff always treated her with kindness and respect. In her last few days when she was very ill all the staff showed great compassion.

Reply from Carmen Flueras, Home Manager at Croft Meadow

Thank you for leaving us a lovely review, your feedback means so much to the team.

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Review from Anne M (Respite Resident) published on 11 December 2025 Submitted via Postal Card
Overall Experience

My thoughts on my stay at Croft Meadow are, being very grateful to two ladies for helping me with respite care while waiting a total hip replacement. I worked at Croft Meadow prior to its opening and it has been a great comfort to have this support during this difficult time.

Reply from Carmen Flueras, Home Manager at Croft Meadow

Thank you for sharing your experience. We're so glad we could support you during this challenging time, and it's wonderful to hear that the care you received was comforting. It must feel special to return to Croft Meadow after working here, and we're happy to have been able to help with your respite care. Wishing you a smooth recovery from your hip replacement!

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Review from Heide R (Daughter of Resident) published on 14 November 2025 Submitted via Website
Overall Experience
Faultless care. My mother had been very unwell for a period of time and Croft meadow supported us in making a very tough decision. My mother has always and will
Continue to feel
Safe looked after and respected . The staff are professional. Confident in their ability to provide care stimulation and time to all resident's. At no time do they rush or over whelm any resident. The home itself is warm and clean. My mother's room is perfect. Meals are varied and healthy. The services provided are superb. Regular housekeeping maintains a clean and hygienic environment. I thank them
All

For the support they have not only given my mother but the family. In a time when you have such mixed emotions they guide support and care for the most important people in your world. My mother tells us she feels safe and cared for. I can't ask for more.

Reply from Carmen Flueras, Home Manager at Croft Meadow

Thank you so much for your heartfelt review. We are truly honoured to have been able to support your mother and your family during such a challenging time. It's wonderful to know that she feels safe, respected, and well cared for. Our team takes great pride in providing the highest level of care,...  

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Review from Simon K (Son of Resident) published on 7 November 2025 Submitted via Postal Card
Overall Experience

It is a welcoming and warm place to visit. My mother was helped to settle in very well. Nothing is too much trouble.

Reply from Carmen Flueras, Home Manager at Croft Meadow

Thank you so much for your kind words. We're delighted to hear that your mother has settled in well and that you've felt so welcomed when visiting. Our team always strives to make residents and their families feel at home, and it's lovely to know that this has been your experience.

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Review from S C (Wife of Resident) published on 30 May 2025 Submitted via Postal Card
Overall Experience

Very welcoming, staff attentive, my husband settled in quickly which relieved me! The fact that he is happy with the situation means, so am I, for his sake. I can also visit whenever I like.

Reply from Carmen Flueras, Home Manager at Croft Meadow

Thank you for your lovely feedback. We're so pleased to hear that your husband settled in quickly and feels happy here. Knowing he's comfortable means a lot to all of us. We're always here to support you both, and you're welcome to visit anytime.

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Review from Stewart T (Brother of Resident) published on 15 May 2025 Submitted via Postal Card
Overall Experience
Excellent staff who really care about their residents
A wonderful facility

Cannot praise them enough

Reply from Carmen Flueras, Home Manager at Croft Meadow

Thank you for your lovely comments. We're thrilled to hear you feel so positively about the staff and the home. Your praise means a great deal to the whole team.

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Review from J R (Friend of Resident) published on 9 May 2025 Submitted via Postal Card
Overall Experience
My friend moved to Croft Meadow last year. She moved there from hospital.

Everything is just great, she settled well and everyone is so helpful. I love visiting her, we just returned from a trip out on the mini bus. She could not be in a better place.

Reply from Carmen Flueras, Home Manager at Croft Meadow

Thank you so much for your kind words! We're so happy to hear she's settled in well and enjoying life at Croft Meadow.

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Review from Simon L (Son of Resident) published on 10 April 2025 Submitted via Postal Card
Overall Experience

Although our mums stay was very short, can I just say the care and kindness shown to mum was excellent. The staff (all) are wonderful and caring people and we could spend a lifetime thanking them and it still wouldn't be neough. We live quite a way from our late mum but we knew that mum was safe and being cared for so well. Thank you for being there for our mum.

Reply from Carmen Flueras, Home Manager at Croft Meadow

Thank you so much for your kind message. Although your mum's stay with us was brief, we are so glad to hear that the care and kindness provided made such a positive impact. Our team takes great pride in offering compassionate and attentive care, and it means the world to us that you felt your mum was safe and well cared for during her time at our home.

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Review from R W (Resident / Service User) published on 9 April 2025 Submitted via Postal Card
Overall Experience

I am lucky to stay here. The care is exceptional. I can talk to management if I have any issues.

Reply from Carmen Flueras, Home Manager at Croft Meadow

Thank you so much for your kind words. We're delighted to hear that you feel fortunate to stay with us and that you've had a positive experience with the care provided.

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Review from Jessica D (Wife of Resident) published on 26 March 2025 Submitted via Postal Card
Overall Experience

After a two month stay in hospital and 4 weeks in a rehab unit, my husband moved into Croft Meadow, unable to walk. Even on arrival the change was instant. The staff treated him like a human being and were very kind and capable. 2 days later he was walking with a zimmer frame (2 months later he hardly needs his walking stick!) He is showered, shaved and dressed every morning. Breakfast is provided when the resident wants it (other meals are more formal with everyone eating together). The tables are nicely out. The place is always clean and no smells! He is treated with respect at all times. Entertainment is provided am and pm on weekdays. The management listen when there is an issue and usually action is taken quickly. Very very pleased.

Reply from Carmen Flueras, Home Manager at Croft Meadow

Thank you so much for sharing your experience with us. We are incredibly pleased to hear about the positive progress your husband has made since moving to Croft Meadow. It's wonderful to know that he is receiving such compassionate and respectful care from our team. We truly appreciate your trust...  

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Review from N R (Resident / Service User) published on 10 March 2025 Submitted via Postal Card
Overall Experience
Came to Croft from hospital as I am not to well.

Eveyrone is so nice and always happy to help me out. Enjoy activities all the other floors, made some new friends in the home. I settled so well here.

Reply from Carmen Flueras, Home Manager at Croft Meadow

Thank you for taking the time to leave us such a lovely review. We're delighted to hear that you're enjoying the activities and have made new friends.

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Review from Daphne W (Respite Resident) published on 21 February 2025 Submitted via Website
Overall Experience

Mum has had respite care in September and December 2024. Each time she has enjoyed her stay. Staff have made her stay very special. There are always so many activities going on to engage her! Whilst there I was able to attend a Christmas Carol service with her, which she thoroughly enjoyed and so did I! Thank you for all your continued care and support.

Reply from Carmen Flueras, Home Manager at Croft Meadow

Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are truly grateful for your feedback and delighted to hear that you had such a positive experience with our care home. Our team is dedicated to providing compassionate, high-quality care, and knowing that...  

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Review from A H (Resident / Service User) published on 18 July 2024 Submitted via Postal Card
Overall Experience

I have been a resident of Croft Meadow for a few months. I am feeling much better. The staff are all friendly and communicate. I have supportive help as I need it. Food and activities were of a good standard. I feel safe and happier.

Reply from Carmen Flueras, Home Manager at Croft Meadow

Thank you for leaving us this wonderful review, we are glad to hear that you feel safe and happier.

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Review from J F (Resident / Service User) published on 21 June 2024 Submitted via Postal Card
Overall Experience
I have moved here recently.
I love the overall experience.

Activities are good and the care is good, I think I will be very happy here.

Reply from Carmen Flueras, Home Manager at Croft Meadow

Thank you for leaving us such a lovely review. We are delighted to hear that you are enjoying the activities and we think you will be very happy here too!

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Review from S S (Resident / Service User) published on 21 June 2024 Submitted via Postal Card
Overall Experience

I love living here at Croft Meadow, I have made lots of friends. The staff are happy - I try to join in activities.

Reply from Carmen Flueras, Home Manager at Croft Meadow

Thanks for leaving us this wonderful review, it means a lot to the whole team.

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Review from Emily B (Friend of Resident) published on 17 May 2024 Submitted via Website
Overall Experience

Warm and welcoming staff, shown around by the deputy manager was very informative. My friend has been living here for a while and loves the activities, very engaging. the deputy manager has gone out of her way to respond to our requests and put our minds at rest that our friend is in safe hands.

Reply from Carmen Flueras, Home Manager at Croft Meadow

Thank you for leaving us this lovely review, I will pass your kind words on.

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Review from Kirsty H (Daughter of Resident) published on 22 February 2024 Submitted via Website
Overall Experience

Since Mum came to the home, she has settled in and really made friends. Food could be a little more fresh and more outings out. Very happy with the staff and the general keeping me updated with Mum. Was thinking if it would be good to have a meeting for families to attend on understanding dementia.

Reply from Carmen Flueras, Home Manager at Croft Meadow

Thank you for taking the time to leave us this lovely review; we really appreciate it. We have been introducing Dementia Information days in some of our other services, so I will pass this feedback on. We post regularly on our social media pages, so keep an eye on them!

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Review from A C (Husband of Resident) published on 25 January 2024 Submitted via Postal Card
Overall Experience

My wife has been very happy at Croft Meadow. The staff go out of their way to look after her, meet her needs and keep her safe They respond quickly to requests and do their best to anticipate needs. The housekeeping staff are excellent too. My favourite thing is that everyone talks to her, uses her name (and mine as well) and gives big hugs when she wants one!

Reply from Carmen Flueras, Home Manager at Croft Meadow

Thank you for leaving us this lovely review, it really means a lot to us. We are so glad your mum feels safe here, we love talking and hearing about all of our residents experiences. Your kind words will be passed onto the rest of the team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 September 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Croft Meadow.

Upcoming Events

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Croft Meadow.

Accreditations

There are no accreditations posted yet for Croft Meadow.

Meet the Team (14)

Carmen Flueras
Carmen FluerasJob Title:Service ManagerJoined: 2018

I began working for Shaw healthcare in November 2018 joining Hillside Lodge as a Home Manager. My first time as a home manager and the first time with Shaw, I am enjoying both very much.

Prior to joining Shaw, I enjoyed roles of clinical lead and deputy manager in three different homes, in the West Sussex area.
I originally trained as a nurse in Romania my homeland, where I worked in a cardiac clinic for several years.

Here at Hillside Lodge, I really like that I can make a change in people lives and I feel so privileged, to care for a generation to whom life was something you can only see in the movies.
Since becoming Manager, I have made a point of getting to know all the residents in the home, they all call me by my christian name.

My office door is open to residents whenever they would like a chat or sometimes, they just pop by for a coffee with me.

Memories of a special working day? Well, last year’s Christmas fair was something to remember, I was holding a snake weighting only few pounds less than me and the other reason I have to say is the joy in the residents faces whilst they shaved my hair for charity.

I really love my job!

Abbey Williams
Abbey WilliamsJob Title:Deputy ManagerJoined: 2018
I joined Shaw in 2018, working at Warmere Court, as an administrator, support worker, and then team leader. I have now progressed to Deputy Manager and transferred to Croft Meadow.

I enjoy making a difference in the residents' lives. I am constantly learning new skills and I love putting these into practice to improve residents' wellbeing.

Claire King
Claire KingJob Title:Team LeaderJoined: 2010

Claire started at Croft as a support worker and has worked her way to a team leader. Claire enjoys making a difference in how people are feeling, whether it’s a smile, a conversation, reassurance, or assisting them with day-to-day life.

Paula Burt
Paula BurtJob Title:Team LeaderJoined: 2010

I have worked in care for many years. I have NVQ level 2 and 3 which I gained whilst in the community and here at Croft Meadow.

I enjoy being part of the team here at Croft Meadow and enjoy making a difference to our residents life’s and making sure that they are happy in their environment and well cared for.

Larisa Stirbu
Larisa StirbuJob Title:RGNJoined: 2016

I was a Staff nurse at Worthing Hospital then later in my career I was a registered General Nurse at Baytree’s Nursing Home before joining team Croft Meadow.

I was originally here on a bank contract but, now have a permanent contract at Croft Meadow as a Registered General Nurse which I really enjoy.

I have been working at Croft Meadow in both of my roles for close to 4 years and I thoroughly enjoy caring for the residents here and working with the staff. There is a definite family feel within the home.

Sarah Hooper
Sarah HooperJob Title:Activity Co-ordinatorJoined: 2021

Sarah has had 7 years experience in care and activities. Sarah says she loves her job and everyday is different, she enjoys encouraging residents to achieve their goals and enhance their lives.

Jenna Cranford
Jenna CranfordJob Title:Support WorkerJoined: 2020

I like to go home knowing that I have made someone smile and made them happy.

Paulina Coleman
Paulina ColemanJob Title:Support WorkerJoined: 2020

I love being with the residents, they have become my second family. I try to be kind and caring and do my best for the residents. it's rewarding to know you’ve made a difference.

Paula Kirk
Paula KirkJob Title:DomesticJoined: 1989

After having my children, I started at Croft Meadow (age 24) as a care assistant then after 29 years as a carer I changed roles to domestic. I have an NVQ in care level 2. I love working in the home and it fits in well with my family life. The most thing i enjoy about my job is chatting with residents, and having a laugh with them and seeing them smile.

Alin Dima
Alin DimaJob Title:Support worker and Bank Team leaderJoined: 2020

Alin has had 5 years experience in care, Alin enjoys caring for the residents and doing his best each day.

June Maxwell
June MaxwellJob Title:DomesticJoined: 2010

I enjoy my role and the team of domestics I have. I love meeting the residents every day, its like one big family

Lindsey Upfield
Lindsey UpfieldJob Title:AdministratorJoined: 2023

Lindsey says she enjoys helping people, this is the perfect role for her as she is supporting everyone within the service.

Christina Dordi
Christina DordiJob Title:Senior CookJoined: 2021

Christina says she enjoys making home-cooked meals for the residents and getting the residents involved in menu choices to ensure they enjoy all their meals and their nutritional needs are met.

Andrew Taylor
Andrew TaylorJob Title:Maintenance OperativeJoined: 2023

Andy enjoys ‘all the little jobs’ that come up in the home, he loves the fact he can socialise with the residents whilst working.

Frequently Asked Questions about Croft Meadow

What types of Care is Croft Meadow registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Croft Meadow have?

There are 60 Single Rooms.

What are the Facilities & Services at Croft Meadow?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Croft Meadow to the centre of Steyning?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Croft Meadow to verify any information. View our terms and conditions. Croft Meadow has an Enhanced Service -more info.