Newfield Lodge

Brookfield Avenue, Castleford, WF10 4BJ
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9.8 98 Reviews
  • Newfield Lodge, Castleford
Newfield Lodge offers 24 hour residential and dementia care in luxury surroundings which create a great place to live.

Staff at Newfield Lodge are proud to be making a real difference to the lives of the residents and this is reflected in the personalised care and active lifestyle choices.

The modern and purpose-built home plus the inclusive offer means that life at Newfield Lodge is relaxed, safe and enjoyable. All 64 bedrooms are en-suite wet rooms and are equipped with a flat screen TV, DVD player, mini fridge and wifi.

Newfield Lodge is proud to be rated as 'good' by the Care Quality Commission (April 2017). Ideal Carehomes are proud to have been awarded Large Residential Care Provider at the Laing Buisson Awards 2022.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1380

Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.

These prices are only a guideline, please contact Newfield Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Lynn Robinson (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Single Rooms with Ensuite Wet Room (64)

Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Newfield Lodge are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.

Parking

  • Newfield Lodge has plenty of onsite parking for visitors.

Newfield Lodge Reviews (98)

9.8

Newfield Lodge has a Review Score of 9.8 (9.797) out of 10, based on 26 reviews in the last 2 years.
Over all time Newfield Lodge has 98 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Newfield Lodge
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Total of 98, showing 21-40
Review from Phil W (Son of Resident) published on 6 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I didn't think Dad was ready for a care home when his wife died. His dementia was worsening and despite our best efforts looking after him at home wasn't feasible. Dad became a resident of Newfield Lodge and despite being a little confused engaged with all the staff and residents immediately.
The
entertainment days were a godsend for him and he enjoyed singing, dancing and joining in with all the songs.
Dad was always a good eater and always enjoyed a cooked breakfast or egg sandwich. He became well known for having an extra egg sandwich.
As a son, you always want the best and Newfield didn't disappoint. Newfield makes you feel part of the family and all the staff, including the managers went that extra mile to ensure this. We always felt that Dad was safe and very well looked after. Sadly Dad's condition worsened as well as having cancer and the love and care Dad received during his final weeks, was a great comfort.
I wouldn't hesitate to recommend Newfield Lodge to anyone.
Reply from Charlotte Jackson, Customer Care Administrator at Newfield Lodge

Thank you for leaving such a kind and heartfelt review. We are so very sorry for your loss, your dad was a lovely man and will be remembered fondly. It’s lovely to know that he felt loved and a part of the family right to the end and please remember you are very much part of that family still and are always welcome to pop round for a cup of tea and a reminisce. Your recommendation means the world to us.

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Review from Angela K (Daughter of Resident) published on 6 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
From our first visit I knew Newfield Lodge was the right place for Mum. Staff and surroundings are friendly and welcoming and Mum has settled really well. She has become part of the family and we feel part of that family too. Mum always looks smart in matching clean clothes and enjoys visiting the in-house
hairdressers weekly. Entertainment is good and staff play their part when the karaoke machine is out! The manager knows every resident by name and takes the time to stop and chat to them. I am happy to recommend Newfield Lodge.
Reply from Charlotte Jackson, Customer Care Administrator at Newfield Lodge

Thank you for the lovely review, it’s great to hear that not only did we make a fabulous first impression but we have continued to live up to it! Newfield Lodge is a family and you are a very welcome part of that. Just make sure you get your name down for the next karaoke session!

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Review from Ann C (Sister of Resident) published on 6 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Whenever I go, it’s the same lovely atmosphere. My sister is so happy going along with whatever is planned, and when I come home, I feel happy that I know she is getting the very special care that you give - thank you.
Reply from Charlotte Jackson, Customer Care Administrator at Newfield Lodge

Thank you for taking the time to leave a review; we are so happy that your sister is settled and happy with us, and we hope you enjoy your visits.

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Review from Colin L (Friend of Resident) published on 6 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Newfield Lodge staff look after and treat the residents as they would a family member. There are lots of activities and fun things happening all year round. They also have a garden, which was revamped by staff and residents.
Reply from Charlotte Jackson, Customer Care Administrator at Newfield Lodge

Thank you for taking the time to write such a lovely review. We like to think of Newfield Lodge as one big happy family, and everyone, residents and staff included, plays a part in making the home as happy and successful as it is.

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Review from Joanne R (Daughter of Resident) published on 22 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Management and staff are polite and friendly, which helps the residents feel at ease and comfortable in their surroundings. Dad has settled in well and has made good friends. I feel relaxed knowing dad is safe and looked after. Entertainment is good and residents join in with singing and dancing, families
are welcome at all times. I would highly recommend anyone visiting Newfield Lodge and seeing for themselves how all the residents are happy.
Reply from Charlotte Jackson, Customer Care Administrator at Newfield Lodge

Thank you so much for your lovely review. We absolutely agree, the best thing anyone looking at care can do is to visit the home and get a feel for it. We are so proud of our happy, welcoming atmosphere and we think the smile on our residents’ faces says it all. We are so pleased your dad (and, by extension, you) are part of our happy Newfield Lodge family!

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Review from Jean A (Daughter of Resident) published on 22 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since Mum moved to Newfield Lodge, I am 100% sure it is the perfect place for her, she has settled in more quickly than I thought possible, all the staff are so warm and friendly keeping, me updated with Mum's progress. She loves joining in all the activities and entertainment, I can't thank the staff
enough for the care, time and compassion they show Mum.
Reply from Charlotte Jackson, Customer Care Administrator at Newfield Lodge

Thank you for sending in such a wonderful review, we are so pleased that your mum is settled and at home with us. It’s very important that not only is she safe and cared for but that you are reassured and supported as well, so we are always happy to keep you in the loop.

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Review from Susan S (Daughter of Resident) published on 30 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since moving into Newfield Lodge, my mum has settled really well. She is always taking part in lots of activities and really enjoys the singers and loves to dance. The management team and all the staff have made us as a family very welcome and included in every aspect of Mum's care home life.
Reply from Terri Kidd, PR Executive at Newfield Lodge

It sounds like your mum is the life and soul of the home, and we wouldn’t have it any other way! Thank you for your review!

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Review from Anne D (Daughter of Resident) published on 14 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since Mum became resident at the care home over a year ago, she has really settled in well. She is looked after brilliantly by the staff, who provide exemplary care for the residents. Their kindness, patience and the quality of their care is second to none. The activity programme is great and Mum enjoys
joining in when she chooses. There is always a friendly, welcoming atmosphere and the managers are very approachable. It is very comforting to know that Mum is living in such a safe, caring environment.
Reply from Terri Kidd, PR Executive at Newfield Lodge

Thank you for taking the time to write a review, we are pleased that your mum has settled in so well and that you find the atmosphere in the home inviting – we certainly love welcoming visitors and it’s lovely to know it shows. We look forward to seeing you soon.

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Review from Graham H (Son of Resident) published on 9 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise Newfield Lodge and the staff highly enough. Since my mother has been in the home for the past two years, the care she has received has been excellent; totally supportive of her needs and providing numerous activities and social events to keep her occupied, happy and settled. The surroundings
and staff attention to even the smallest details of her care is exemplary and long may it continue!
Reply from Terri Kidd, PR Executive at Newfield Lodge

Thank you for such a glowing review, it’s wonderful to hear your mother is so settled and happy. We have an amazing bunch of people working with us to do all they can for our residents and it’s lovely to hear that it’s so appreciated.

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Review from K H (Daughter-in-law of Resident) published on 24 July 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
The reception/care staff are always welcoming when we visit. The home is clean and the decor is nice and bright not drab and dated like some places. His room is light and airy but a bit on the small side. Better design solutions could have been adopted to give residents more places for their belongings.
A bathroom cupboard perhaps and the wardrobe has a lot of its space taken up by an integrated fridge that has never worked. You can only fit a single bed which is OK but Dad is a big chap so found that a bit of a squash at first but he's gotten used to it. The outdoor garden area is lovely for the residents to use but needs a tidy-up. Some flowers/planters would be nice for them.
The residents seem happy and well looked after although many of them complain about the food being bland. At a cost of £4.5K per month perhaps a little better quality food could be served. We supplement Dad's diet by taking fresh fruit/treats in for him every week. Still so much better than other dismal places.
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Review from T D (Daughter of Resident) published on 24 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was my first visit to see my dad. The rooms were lovely, the staff really great and very helpful.
I live in Canada and they help me so much with things I can’t simply pop down the road to do. The activities and outings look so much fun.
I love the garden area too such a lovely place.
The price
seems a lot but when you add in all the activities, food, events etc it’s very reasonable.
I would highly recommend Newfield Lodge.
Reply from Terri Kidd, PR Executive at Newfield Lodge

Thank you so much for your kind words, we understand how difficult it can be when our residents’ loved ones are not local and it makes the ‘family feel’ at Newfield Lodge so important, so you can feel reassured that your dad always has people around him and you always have people you can call on. This reassurance extends to our all-inclusive fee so you have the peace of mind that there will be no surprise bills or hidden extras.

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Review from Rosemary N (Daughter of Resident) published on 19 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
After almost 30 years of experiencing visiting care homes (in a different life) I have seen the good the bad and the ugly. So when the time came for my own mum to go into a care home I was very hesitant. After one mistake I found Newfield Lodge Care Home. On the very first visit to look around I
immediately felt reassured. From the friendliness of the staff, the cleanliness and decor, and the welcome of the manager I knew immediately this was the right place for mum, and so it proved to be. Mum has been there now 4 months and celebrated her 97th birthday last Friday. She received a beautiful bouquet of flowers from all at the home. So thank you to everyone there for making mum’s birthday so special and taking such good care of her on our behalf. I do not hesitate to recommend Newfield Lodge to anyone seeking a care home for their loved ones.
Reply from Terri Kidd, PR Executive at Newfield Lodge

Thank you for taking the time to write such a lovely review and very many happy returns to your mum, it was lovely to celebrate with her. We are so pleased that Newfield Lodge not only makes a great first impression but also follows it through to be worthy of your recommendation, and that we could be the right place for your mum.

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Review from C B (Daughter of Resident) published on 17 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care home provides a safe and secure environment. The whole staff are attentive and professional. There is always lots of activities for the residents and the choice of food is excellent. The facilities and cleanliness of the home is very good.
Reply from Terri Kidd, PR Executive at Newfield Lodge

Thank you so much for leaving this fantastic review for our team at Newfield Lodge, who provide all our residents with a safe and happy home. You’re always welcome to join your loved one for one of our many fun activities or a delicious home-cooked meal.

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Review from Paul H (Son of Resident) published on 16 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Terrific care home - staff attitudes to residents and range of activities for them. My brother and I are really pleased (and relieved) that our father has a place there to cope with his Alzheimer’s. He has been at Newfield Lodge for over 2 years.
Reply from Terri Kidd, PR Executive at Newfield Lodge

Thank you for leaving such wonderful feedback for the team at Newfield Lodge. Your father is such a big part of our Newfield Lodge family, and we know he is very fond of the team and he loves his biscuits! It’s great to hear that our wonderful home is providing peace of mind for you and your family.

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Review from Gail G (Daughter of Resident) published on 20 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As soon as we placed Mum into your care we knew she would be cared for with dignity and respect. From the outset staff took time to get to know Mum, promoting her independence and ensuring her safety whilst offering the right level of supervision and stimulation. The staff at Newfield Lodge are encouraged
to think differently, they see opportunities to positively redirect Mum when she appears lost or confused and they keep family involved in so many ways. Above all Mum appears happy, settled and cared for, thank you.
Reply from Terri Kidd, PR Executive at Newfield Lodge

Thank you so much for such a wonderful review. We really value our person-centred approach at Ideal Care Homes and the staff at Newfield are experts at promoting independent living and encouraging and stimulating their residents wherever possible. It’s lovely to hear that your mum is so settled and hopefully this will bring you some peace of mind.

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Review from Helen W (Daughter of Resident) published on 24 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother arrived from a care home up north and from the minute she arrived at Newfield Lodge the care and attention from all members of staff were second to none. It was like night and day compared to the home she had come from. My mother lived with dementia for many years, she also had a skin condition
that required constant care and attention and this is what she received at Newfield Lodge. My mother's short time at Newfield Lodge was spent with lots of love and care which exceeded our expectations. Moving my mother here was too late but for the short time she stayed there nothing was ever too much for all staff who attended to my mother whether this was direct or not. The entire team were very welcoming and friendly and thought of my mother as their own and when it came to her passing their thoughtfulness towards me and my partner, where second to none. I can't praise them enough for their care and support.
Reply from Charlotte Jackson, Customer Care Administrator at Newfield Lodge

Thank you for writing this lovely review for our incredible team at Newfield Lodge during what must be such a difficult time for you and your family – please accept our deepest sympathies to you all. We’re so sorry for the loss of your lovely mother, but we’re glad you feel she was cared for with love and dedication during her stay.
We really appreciate you leaving such kind words for the team, and we’re glad they were able to offer you and your partner care and support after your mother’s sad passing – please know that she will be sorely missed. Remember, you will always be welcome to visit as part of the Newfield Lodge family.

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Review from Fred W (Son of Resident) published on 9 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always find the staff helpful and friendly whether face-to-face or over the phone. Willing to engage and help with issues/queries with professionalism and discretion. Special note for the receptionist who is always very positive, cheerful and welcoming.
Reply from Terri Kidd, PR Executive at Newfield Lodge

Thank you for taking the time to leave this wonderful review for Newfield Lodge. We’re so proud of our team in the home for always providing the best care to our residents, and supporting their families. Thanks again!

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Review from Kathrine C (Niece of Resident) published on 31 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Uncle has been a resident since June of last year, and I cannot thank the team enough for all they do for him. From the first call to enquire, I've always felt like nothing is ever too much. The team is so welcoming and the staff are very friendly. The care for my uncle has exceeded my expectations,
and the thoughtfulness they have shown me has not gone unnoticed. I'm amazed by the daily activities - the planning, coordination and time spent to ensure the residents have something to do and keep them active is much appreciated.
Reply from Charlotte Jackson, Customer Care Administrator at Newfield Lodge

Thank you so much for taking the time to write such a lovely review. Our aim is always to make the whole process of moving into care, from enquiry to admission and beyond, as smooth and welcoming as possible and we are so pleased to exceed expectations. Special credit here goes to our wonderful activities coordinator who works so hard to keep everyone busy and engaged, thank you for the recognition.

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Review from Joyce P (Resident) assisted by family/friend published on 31 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very caring toward me and friendly.
The food is excellent. Bedrooms and public areas are kept clean. Plenty of various activities to join in. Lovely outings.
Reply from Charlotte Jackson, Customer Care Administrator at Newfield Lodge

Thank you for your review, it’s lovely to hear that you are joining in and getting the most out of living at Newfield Lodge.

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Review from Joanne C (Daughter of Resident) published on 8 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is such a welcoming care home, the staff all seem very caring. It is a safe environment for anyone to live in. Lots of activities to stimulate the residents. Cannot thank them enough for all they do for their residents. I feel so happy that my family member is being looked after very well.
Reply from Charlotte Jackson, Customer Care Administrator at Newfield Lodge

We really appreciate this lovely feedback for Newfield Lodge, thank you. We're so pleased to hear that you feel happy with the care your loved one is receiving in the home, and we hope they're enjoying living with us. We'll be sure to pass along your message to the team, thanks again!

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Current Review Score: 9.8 (9.797)

Overview of Review Score

The Review Score of 9.8 (9.797) out of 10 for Newfield Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.797 for Newfield Lodge is calculated as follows: ( (248 Excellents x 5) + (54 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 306 Ratings = 4.797
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Newfield Lodge is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Nov 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (5)

Lynn

Lynn Robinson

Job Title: Home Manager Joined: 2019

Lynn Robinson is manager at Newfield Lodge

Karen

Karen Hughes

Job Title: Care Manager Joined: 2017

Karen Hughes is the Care Manager for Newfield Lodge.

Verity

Verity Taylor

Job Title: Regional Director Joined: 2019

Verity Taylor is the Regional Director of Newfield Lodge along with our other homes in the West Yorkshire Region.

Lauren

Lauren Poole

Job Title: Lifestyle Manager Joined: 2024

Lauren is the Lifestyle Manager at Newfield Lodge.

Claire

Claire Garbutt

Job Title: Front of House Manager Joined: 2024

Claire is the front-of-house manager at Newfield Lodge.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Newfield Lodge to verify any information. View our terms and conditions. Newfield Lodge has an Enhanced Service - more info.