Mayflower House

Courtfield Road, Mannamead, Plymouth PL3 5BB
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8.7 5 Reviews
  • Mayflower House, Plymouth
Mayflower Care Home in Plymouth has over 50 years of experience in providing high-quality care for the elderly .

Staff combine professionalism with a personal touch. The home welcomes residents for long-term stays, short-term convalescence, respite, and holiday care. It also specialises in innovative dementia care, ensuring each resident receives the support they need in a compassionate and stimulating environment.

At Mayflower, the belief is simple: those who have spent their lives working hard and helping others deserve extra cherishing. Residents are supported in a home where individuality is valued, attention to detail is a priority, and friendships can flourish.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 33 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1300
  • Self-Funded Residential Dementia Care: £1300 – £1400

These prices are only a guideline, please contact Mayflower House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Vicki Hitchcock (Manager)

Local Authority / Social Services

Admission Criteria

  • NA
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2010
  • Number of floors: 1

Room Information

  • Single Rooms (33)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (26)

Visiting

  • The home have a protected meal times policy and ask all visitors not to visit between 8am-10am, 12pm-1pm & 5pm-6pm.


    The aim of this policy is to ensure a system is in place for assurance that residents are given protected time to eat and drink at mealtimes. A protected mealtime policy provides a framework for mealtimes which places residents at the heart of the mealtime experience.

Parking

  • The home have free onsite parking available to all visitors. Please park is designated bays only .

Mayflower House Reviews (5)

8.7

Mayflower House has a Review Score of 8.7 (8.731) out of 10, based on 5 reviews in the last 2 years. Over all time Mayflower House has 5 reviews.

Overall Experience

  • 4
  • 0
  • 1
  • 0
  • 0

Date Published

5
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5
5
0

Review from Jean T (Daughter of Resident) published on 9 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Initially, my mother went to Mayflower House for assessment and necessary care. After it was decided that she would no longer be safe at home, I was lucky enough to have her stay there. Her room is spacious, clean with shower room ensuite. Meals are varied, freshly cooked, with fresh ingredients. Staff
all hardworking, caring, patient, friendly. I can't thank them enough.

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Review from A R (Daughter of Resident) published on 23 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very caring , they support and care for the residents very well.
They know the residents well and will act quickly if there are any concerns.
They provide a range of activities and events for the residents and family.
Our mother is safe and well cared for at all times.

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Review from Eric S (Partner of Resident) published on 23 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Young staff needs training on all aspects of the home ie return trolley and gate access and bed manoeuvre delighted to discuss more with management if required. Hygiene very important especially personal

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Review from S W (Niece of Resident) published on 16 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mayflower House is wonderful. They look after my Uncle so well. I am very lucky to have them. The sensory activities are amazing. All the staff really do care and are always happy. My uncle has been through a lot and has been very poorly recently and there empathy and compassion towards him and us as
a family has been overwhelming. We are truly grateful. I only hope when I am older I am lucky enough to go somewhere as good.

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Review from Sally N (Daughter of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum spent the last 3 years of her 92 years in Mayflower House and regarded Mayflower as her home.
They have compassionate caring staff that went the extra mile for my mum as she had high anxiety. The food served was of high standard and the room was cleaned on a daily basis. Entertainment was provided
on a regular basis and I will always have fond memories of afternoons spent with Mum on such occasions. The end-of-life compassionate care provided to both the family and mum was excellent, with regular contact with the local doctor and district nursing team. I cannot thank the staff at Mayflower enough for giving my mum such a lovely ending full of care and love, but also for supporting me and the family, Mayflower became my second home, thank you.

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Current Review Score: 8.7 (8.731)

Overview of Review Score

The Review Score of 8.7 (8.731) out of 10 for Mayflower House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.750 for Mayflower House is calculated as follows: ( (50 Excellents x 5) + (5 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 60 Ratings = 4.75

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.981 Points relating to the number of positive Reviews for Mayflower House is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6. 4 Positive Reviews ÷ 6.6 = 0.606

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Mar 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Mayflower House

What types of Care is Mayflower House registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Mayflower House have?

There are 33 Single Rooms.

What are the Facilities & Services at Mayflower House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Mayflower House to the centre of Plymouth?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mayflower House to verify any information. View our terms and conditions. Mayflower House has an Enhanced Service - more info.