
We are extremely pleased with the care and attention afforded to our friendH M(Friend of Resident/Service User)



We are extremely pleased with the care and attention afforded to our friendH M(Friend of Resident/Service User)



Sandfields is a purpose-built care home in Cheltenham, providing quality residential, nursing and dementia care. Known as a ‘home for life’, the team can support when a loved one’s needs change through a personalised care plan.
Sandfields truly sets the standard in comfort and has been recently refurbished to offer a luxurious, contemporary and elegant setting. Sandfields has a range of luxury facilities including a café, hair and beauty salon and...
Care Provided by Sandfields
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 90 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Sandfields for full pricing details and T&Cs.
Contact Sandfields to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Malaika Charles(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2014
Room Information
- Single Rooms (90)
- Single Rooms with ensuite Wet Room (90)
Parking
- On site
Sandfields Reviews (150)
Sandfields has a Review Score of 9.8 (9.841) out of 10, based on 21 reviews in the last 2 years.
Over all time Sandfields has 150 reviews.
Staff are friendly and caring for not only my father inlaw but for the whole family
My father inlaw is a quiet reserved person but he is always encouraged to try communal activities. Has recently started to join in with some and now does look forward to these
Food options are really good and they do offer lunch or dinner to his wife so that they can still eat together.
Even down to them having Christmas dinner together.
The carers are always approachable and nothing too much for them
The only thing I would like to say that does make things a little hard is phone signal isn't always brilliant in his room.
Staff do everything they can to help but can't always hear him if he needs to talk to us.
The team at the home hold themselves to a very high standard and we are pleased to read that you find them to be friendly to all and approachable.
This will be greatly appreciated as they continue...
Thank you for looking after my mum during her second respite stay with you. Again we have been impressed by the high quality facilities and care. The staff are all so kind and friendly, providing a very welcoming atmosphere for residents and their families.
Thank you for your feedback, we pride ourselves on providing the best care experience, and we would welcome your mum to come and stay with us anytime . David, CRM
Sandfields have been absolutely fantastic at looking after my dad (who has advanced Parkinson's) The care has been both conscientious and full of compassion. My dad has thrived since moving here. Big shoutout to all the staff, from Tarisai, Vilma, Vivian and the whole team . The whole process has been great and couldn't ask for more!!
Thank you for your feedback. We are so happy to see your dad thriving at Sandfields, David CRM
Two months later I'm very pleased with my wife's care at Sandfields. Every aspect of the service provided deserves considerable praise, but three things currently stand out for me; the jolly comfortable home atmosphere, excellent communication by the staff and the innovative Activities timetable.
In my view, Sandfields Care Home deserves to have its Jan 2023 CQC "Good" rating changed to "Outstanding".
Hi Frank, thank you very much for taking the time to leave us feedback about your experience, they are wonderfully kind words.
We are sorry to hear about your previous experience with another care home, but we're glad that you found us and your wife has settle in so well.
We will relay you wonderful and kind words with the team,
Many thanks the Care UK team
We have experienced nothing but extensive welcoming and hospitality. We are extremely pleased with the care and attention afforded to our friend. We have made these views known to everyone in our social community.
Hi, thank you very much for taking the time to leave us feedback about your experience, we really appreciate your kind words
At Sandfields Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time,
Many thanks the Care UK team
My aunt needed respite care after a fall at home. We approached Sandfields who arranged a home assessment and my aunt was admitted the next day. Since arriving at Sandfields she has enjoyed the food, had medication given on time, loves the activities, thinks the staff are very caring and kind and we have seen a huge improvement in her physical and emotional wellbeing she has since decided to make Sandfields her permanent home and we are delighted to support her decision and feel that Sandfields is the right place for her to live.
Hi Justine, thank you for taking the time to leave us feedback about your experience, we're so glad your Aunt has settled in well
At Sandfields Care Home - Care UK we hold ourselves to a high standard and therefore we appreciate all feedback so we can continually look to improve and ensure the delivery of high quality care.
Thank you for your time,
Many thanks the Care UK team
Our family is incredibly grateful for the outstanding care our mother received during her final week at Sandfields Care Home.
From the moment she arrived, the team showed genuine warmth, professionalism and respect; not only to our mother, but to us as a family. It made an extremely difficult time more bearable, knowing she was in such capable and compassionate hands.
One member of staff, in particular, stood out - our mother's primary nurse. Her empathy, gentleness and constant support were far beyond anything we could have hoped for. She treated our mother with true dignity and provided comfort and reassurance to our entire family. Her approach clearly inspired those around her, as the same level of care was evident across the team.
We also want to acknowledge a senior team member whose thoughtful words during a particularly challenging moment brought great peace of mind.
We will always be thankful for the kindness we received.
Thank you for your wonderful feedback on behalf of you and your family at such a difficult time. We appreciate your heartfelt words regarding our team here at Sandfields. We will certainly be passing along your feedback to all those involved.
I had been visiting a former client of mine whom I attended in support in the community they moved into Sandfields where I would still come in and visit and found all staff very welcoming and friendly and also very caring meeting individuals care needs the home is also very clean no stale odours always fresh moving on another one of my clients needed to move into a home and felt confident in recommending Sandfields that the family as well as my client would be happy to live here so they moved in and every time I visit they tell me they are happy and the food is good and again all staff are friendly and helpful and they love their room which is equipped well and was able to bring a few items from home laundry wise items do get lost but asked if I could look in lost property and items found today I've noticed the activities are well planned for everyone to attend and understand the mini bus is up and running for small trips happy residents happy families would continue to recommend
Thank you so much for taking the time to leave a review for Sandfields and also for your very kind comments, they are much appreciated.
Having decided on the Home, a couple of staff visited my aunt with a brochure before she moved there to explain everything and reassure her. The transition went very smoothly and my aunt was extremely happy there for the final 2 years of her life.
The care she received was superb and the staff often went above and beyond. Unfortunately she was bed-bound for most of her stay so could not take full advantage of the activities, visits and outings that the home offered. The food was always amazing.
The quality of the food was excellent and the staff would often prepare special meals for her as she struggled to eat some food.
I have become extremely concerned about the lack of staff, non-existing activities (especially at Weekends) and lack of communication. I have reported this to management but have received no response. There appears to be great unhappiness in all care sectors and with the high fees charged and increase in April, the issue is unacceptable.
Thank you for reaching out to express your concerns. I am genuinely sorry to hear about your dissatisfaction regarding staffing levels, activities, and communication at Sandfields. We understand how important these aspects are for resident wellbeing, and I deeply regret that we have not met your...
My father is very well cared for at Sandfields. The staff quickly worked out how to deal with his needs. The care, support and attention to detail provided on his suite is outstanding. Everyone is so kind, very helpful and friendly. The team leaders run the suite very efficiently and the team works extremely well together. The activities team are welcoming and runs a big program of activities for all abilities. They are brilliant with the residents, creative and welcoming. Everyone has been so kind and helpful since Dad arrived 6 months ago. It's a lovely care home with a very homely environment and a well-kept garden. Dad loves the food, afternoon tea and going to the cafe downstairs. His room is modern, clean, warm and safe.
Thank you for taking the time to review our home. It is amazing to hear about your experience with us at Sandfields.
Mum's been here over a year now and things are as good as they've always been. The staff are amazing. So caring. The home always has a friendly buzz for residents, family, staff, and friends. There's always things going on if Mum wants to join in.
Thank you so much for leaving such a kind review. At Sandfields, we pride ourselves on providing a care-centered approach. I'm glad that there are an abundance of activities that Mum can get involved in.
Excellent facilities, clean, welcoming amazing carers. Dad even likes the food after nearly 2 years of eating very poorly, he was malnourished.
It is very kind of you to do a review for us, we are so pleased that your father enjoyed the food. Thank you for your very kind words.
Thank you to all the team and Sandfields for making the transition into care for my Dad so seamless. Every single member of staff I have met has been so friendly, knowledgeable and caring and the facilities are always spotlessly clean and of a very good standard.
We are so pleased to receive your review, thank you for your kind words and for taking the time to do this.
I like the ambience, the staff is friendly and helpful. Love the Cafe area and think the garden area is well thought out. Staff always have time to talk to me and I have no concerns regarding Mum's safety and wellbeing. As an ex-nurse - the place smells nice! No stale urine or cabbage!
Thank you for taking the trouble to complete a review for us.
My mother-in-law joined the Sandfields community only recently but has already made it her home and is very happy. The staff are all amazing and always have time for her with lots of activities she can join in with, her favourite being art where she has hours of fun. The whole of Sandfields feels inviting, homely and comforting. Mum has commented that it's lovely to have company and not be on her own but has the space to do so if she wants time in her room. Not that she is ever there, we usually have to take a tour to find her as she may be in the Art room, the Cinema, the Cafe or even the hairdresser. Thank you to Sandfields for putting our minds at rest and caring for Mum in a dignified and special way that we no longer can. And putting the smile back on her lovely face and hearing her laugh again.
We are so pleased to read the lovely comments in your review, thank you for taking the time to do this for us. We do appreciate it.
My mother was not at all well when we decided she (and we) needed respite care. We selected Sandfields based on recommendations from others and arranged a two-week stay in August. Mom was welcomed, shown to her room and helped to settle. She was helped to organise herself and taken to dinner with the other residents. Over the two-week period of care, Mom became very settled and her health improved. She decided that she was very happy at Sandfield and wanted to stay. She has made friends with quite a few of the residents and carers and will happily tell anyone (and everyone) how nice it is not to worry about anything anymore. Mom really enjoys the activities and events that happen daily. On the health and well-being side, it is clear that now Mom has a healthy, well-balanced and well-cooked diet her health has improved considerably. Regular Doctor/Nurse visits and very well-trained care staff are very reassuring. We are very happy with the choice of the care home and everything it offers to Mom.
Thank you for giving us such a wonderful review, it is very kind of you and we are pleased that it has worked out so well for your mum.
My Mother has been a resident of Sandfields for some 3 years and it has been her home in the true sense of the word. All the staff have become like family to her and us (including my siblings) - her actual family. She has always been treated with dignity and respect, always clean, dressed, groomed with hair and nails looking immaculate. The staff, those involved in her personal care and those behind the scenes are very special people - kind and considerate, nothing is too much trouble. The lifestyle team have a full programme of events for all the residents, everything from quizzes, films, trips out in the minibus, craft projects, baking, animal visits etc. They do all they can to make sure there are social events for a whole range of activities without ever forcing anyone to attend. Sandfields is an amazing and very special home - care - they absolutely do 100 per cent every day. I could not have wished for a better place for Mum to have enjoyed her final few years.
Thank you for your wonderful comments and for taking the time to complete this review for us.
Very friendly staff, always helpful. Feel my sister is well cared for. Nice garden to wander in. Activities are very good to keep my sister active. Very good coffee lounge for meeting other people. All in all, excellent.
Thank you for your wonderful comments and for taking the time to do this review for us.
Mum (90) has been suffering badly from all sorts of age-related conditions for years and severe depression. She was having carers at home twice a day at £35/hour. After 6 months at Sandfields, she is really thriving. A combination of proper care, proper hygiene, proper food, kind staff, a community of other people around her, lovely spaces (garden and coffee shop), a variety of activities she sometimes joins in, kindness and attention. All family members that visit cannot believe the change in her health and mood. For less than £11/hour too!
Thank you for your very kind words and for taking the time to complete this review for us.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 February 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (45) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Sandfields.
Accreditations
There are no accreditations posted yet for Sandfields.
Meet the Team (1)

I'm a qualified and experienced nurse – I've worked in hospitals and care homes for over twenty years.
I joined Care UK in 2014 and have worked my way up to clinical lead, deputy manager and now home manager.
No two days are ever the same here at Sandfields. Every resident is treated as an individual and according to their changing needs. My favourite part of the day is meeting with my team at the start of the day, receiving handovers from each unit and supporting colleagues to make decisions that will make a difference in the lives of the residents.
Outside of work, I'm very connected with my church and the local community. I also like to spend my free time going camping, sightseeing and connecting with friends and families all over the world via social media.
Frequently Asked Questions about Sandfields
What types of Care is Sandfields registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Sandfields have?
There are 90 Single Rooms.
What are the Facilities & Services at Sandfields?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Sandfields to the centre of Cheltenham?
0.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sandfields to verify any information. View our terms and conditions. Sandfields has an Enhanced Service -more info.