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Sandfields

St Georges Road, Cheltenham, Gloucestershire GL50 3EL
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We are extremely pleased with the care and attention afforded to our friendH M(Friend of Resident/Service User)
Sandfields, Cheltenham
Sandfields, Cheltenham
Sandfields, Cheltenham

Sandfields is a purpose-built care home in Cheltenham, providing quality residential, nursing and dementia care. Known as a ‘home for life’, the team can support when a loved one’s needs change through a personalised care plan.

Sandfields truly sets the standard in comfort and has been recently refurbished to offer a luxurious, contemporary and elegant setting. Sandfields has a range of luxury facilities including a café, hair and beauty salon and...  

Care Provided by Sandfields

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,824From £2,158
Residential Dementia CareFrom £1,919From £2,158
Nursing CareFrom £2,089From £2,350
Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees

for respite stays.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply

an agreed hourly charge for this service.

Contact Sandfields to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Malaika Charles(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2014

Room Information

  • Single Rooms (90)
  • Single Rooms with ensuite Wet Room (90)

Parking

  • On site

Sandfields Reviews (150)

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9.8

Sandfields has a Review Score of 9.8 (9.841) out of 10, based on 21 reviews in the last 2 years. Over all time Sandfields has 150 reviews.

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Review from J W (Son of Resident) published on 26 June 2023 Submitted via Postal Card
Overall Experience

The staff are fantastic with my dad. He's at a stage where he can be quite demanding; however, all his requests are met with a smile.

Reply from Caprice Geisha, Reviews Team at Sandfields

Thank you very much for taking the time to leave us feedback about your experience. At Sandfields Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Adrian G (Respite Resident) published on 23 June 2023 Submitted via Website
Overall Experience
Overall, my experience was very pleasant. Everyone is so welcoming. I would like to thank one member of staff for his support and major thanks to one lady. They are absolutely brilliant.

I would like to thank the night staff. Thank you for all your help - two members of staff are exceptional.

Reply from Hannah Atherley, Reviews Team at Sandfields

Hi Adrian, thank you very much for your lovely review. We will be sure to pass on your thanks.

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Review from David L (Friend of Resident) published on 12 June 2023 Submitted via Postal Card
Overall Experience

We are delighted with the excellent facilities and staff. After a warm reception for our initial visit, we have been so impressed with the speed and efficiency of the seamless transition from the lady's own home to this five-star care home, where she is extremely happy. A big thank you to all those who contribute to this great service. I highly recommend it and would put my own name down to stay here!

Reply from Caprice Geisha, Reviews Team at Sandfields

Hi David, thank you very much for taking the time to leave us this lovely feedback about your experience. At Sandfields Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Jenny D (Daughter of Resident) published on 2 June 2023 Submitted via Website
Overall Experience

We were very unsure about whether our father was ready to go into a care home, but having placed him at Sandfields, we realise it was the best decision. His health, both physically and mentally, has improved since being there for the last three months. He is happy and never gets bored, as he loves all the activities that are laid on, and he gets to socialise regularly. The stress of having to go shopping, cook his meals, do washing, etc is gone enabling him to enjoy life. All the staff at Sandfields are friendly and always happy. No regrets on his and our side.

Reply from Caprice Geisha, Reviews Team at Sandfields

Hi Jenny, thank you very much for taking the time to leave us feedback about your experience. At Sandfields Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We are always here for you and the family.

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Review from R F (Nephew of Resident) published on 18 May 2023 Submitted via Postal Card
Overall Experience

We have been very pleased with the care and help our auntie gets at Sandfields. What can be a difficult time has been managed with compassion and support by everybody at Sandfields. Thank you.

Reply from Caprice Geisha, Reviews Team at Sandfields

Hi, thank you very much for taking the time to leave us feedback about your experience. At Sandfields, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Julie J (Resident / Service User) published on 12 April 2023 Submitted via Website
Overall Experience
My mother moved to Sandfields in February 2023 from another care home in Cheltenham, where they had been awarded a CQC outstanding award. Her care there (and mine as a relative) at this home was much less than outstanding. Having never been through a care home selection process, I thought a CQC outstanding level denoted a greater level of care, but it appears not.
I'm so pleased with how well Mum has settled in, the staff are caring and compassionate, and I feel Mum's needs are fully met. Mum has dementia, is immobile and struggles to communicate her needs, but the staff understand and work with her to reassure her and ensure her comfort.
I visit Mum sometimes daily. Unlike the previous care setting, I'm made to feel very welcome and part of the family at Sandfields. This matters very much to me as I had looked after Mum at home for a long time prior to her needing a care home setting.

In my opinion, I feel that Sandfields deserves a CQC outstanding!

Reply from Hannah Atherley, Reviews Team at Sandfields

Hi Julie, thank you very much for taking the time to leave us feedback about your experience. At Sandfields, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Philip G (Son of Resident) published on 11 April 2023 Submitted via Postal Card
Overall Experience

The team at Sandfields work hard to create a safe and comfortable home for residents. Key staff have been in post for years, creating a warm and caring environment. Communication with relatives is good, and we always enjoy our visits to Sandfields, including time spent with Mum in the excellent care, or when the weather is good, in the lovely garden.

Reply from Hannah Atherley, Reviews Team at Sandfields

Hi Philip, we are delighted to read your review. Thank you very much for highlighting our long-standing staff members and our communication.

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Review from Nicola H (Daughter-in-law of Resident) published on 1 February 2023 Submitted via Website
Overall Experience

My relative has lived at Sandfields now for seven months. Her physical health continues to be well, and her mental health has gotten better; she is witty, humours the staff, has established relationships with the carers and trusts and allows them to take her on walks, activities and showers regularly. We receive regular feedback, and even at the first sign of a cold coming, we were notified and continued to be updated as it developed to a sore throat but reassured it was not Covid and her temperature was regularly taken. If we take Mum out and we've asked for warmer clothing, we have gone in and found her dressed suitably, and her coat, hat, scarf and gloves are all laid out beautifully for us to assist Mum to be ready and warm on a cold winter's day. We could not be happier as the quality of care continues not only for Mum, but the staff take care of us also - nothing is ever a bother. If only all care homes were as genuinely compassionate and thoughtful and constantly considerate.

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Review from E A (Son of Resident) published on 9 January 2023 Submitted via Postal Card
Overall Experience

Sandfields is a warm and welcoming home with staff who show high levels of care and concern for both residents and their relatives.

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Review from Martin D (Son of Resident) published on 6 January 2023 Submitted via Website
Overall Experience

My 90-year-old mother spent a few weeks here for respite after a fall. She loved it so much that she asked to stay permanently. Can't fault the staff - they are all lovely and caring. The meals are pretty good, and the service is first-class. Plenty of activities on a daily basis, and residents are encouraged to socialise and interact. Lovely rooms, all kept well and clean.

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Review from B F (Wife of Resident) published on 13 December 2022 Submitted via Postal Card
Overall Experience

My husband was cared for very well and was very happy. We also loved the cat more. Thank you.

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Review from J K (Daughter of Resident) published on 9 December 2022 Submitted via Website
Overall Experience

My mother has recently moved into Sandfields and is happy there, having been unhappy in her previous care home. She says that all the staff are very nice and caring and she enjoys regular trips out in the minibus. It is important for me to know that she is safe, well cared for and happy.

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Review from R T (Sister-in-law of Resident) published on 22 November 2022 Submitted via Postal Card
Overall Experience

I was extremely grateful that my sister-in-law was allowed to enter Sandfields within six hours of applying to the home. All the staff that I came in contact with during my sister-in-law's stay were extremely helpful, caring, polite and respectful, and nothing was too much trouble. My sister-in-law's wife and myself found the facilities f the cafe/bar and garden were great areas for all of us to relax together. My sister-in-law was treated with dignity right up to the end.

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Review from M T (Sister of Resident) published on 22 November 2022 Submitted via Postal Card
Overall Experience
My sister was very happy in the home.
The last week of her life, she was nursed extremely well, and all her needs were seen to quickly.
Top marks to every member of staff at Sandfield.

I will strongly recommend Sandfields to anyone because of all their facilities and caring staff.

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Review from Julie S (Daughter of Resident) published on 25 August 2022 Submitted via Postal Card
Overall Experience

It was very hard for us to have to move Mum into a care home after the loss of our dad. Sandfields is a very friendly environment. The members of staff are all professional and very helpful. Nothing is too much trouble, and they are always there to listen. The care staff understand Mum's dementia and medical needs. Mum enjoys the activities and loves her room. I would highly recommend Sandfields.

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Review from Dawn L (Daughter-in-law of Resident) published on 24 August 2022 Submitted via Postal Card
Overall Experience
Kind and caring staff - make Sandfields a home from home.

Hairdresser and activities.

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Review from Ella W (Granddaughter of Resident) published on 24 August 2022 Submitted via Postal Card
Overall Experience

The most caring staff I have ever met. It is so clean and always tidy. I can see it much be a difficult place to work in, emotionally and physically, but I am always met with a smile. My grandma suffers with dementia, and the staff are so sympathetic and well-informed.

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Review from S B (Sister of Resident) published on 24 August 2022 Submitted via Postal Card
Overall Experience

Throughout the past five years, and especially during the "Covid" epidemic, I was kept informed about my sister's condition, and as the rules were in place, everyone did the best possible for me. All the staff work to keep a high standard at all times and the results can be seen and felt.

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Review from D C (Husband of Resident) published on 6 June 2022 Submitted via Postal Card
Overall Experience

Sandfields is a friendly environment for residents and relatives alike. The staff are caring, professional and always happy to help. It is a real home from home.

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Review from Caroline B (Resident / Service User) published on 12 May 2022 Submitted via Postal Card
Overall Experience

I came in for aftercare after a hip operation. I was greeted with the utmost kindness and care. I feel this contributed to my ongoing recovery.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 February 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (45) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Sandfields.

Awards / Recognitions (119)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Sandfields.

Meet the Team (1)

Malaika Charles
Malaika CharlesJob Title:Home Manager

I'm a qualified and experienced nurse – I've worked in hospitals and care homes for over twenty years.

I joined Care UK in 2014 and have worked my way up to clinical lead, deputy manager and now home manager.

No two days are ever the same here at Sandfields. Every resident is treated as an individual and according to their changing needs. My favourite part of the day is meeting with my team at the start of the day, receiving handovers from each unit and supporting colleagues to make decisions that will make a difference in the lives of the residents.

Outside of work, I'm very connected with my church and the local community. I also like to spend my free time going camping, sightseeing and connecting with friends and families all over the world via social media.

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