
We are extremely pleased with the care and attention afforded to our friendH M(Friend of Resident/Service User)



We are extremely pleased with the care and attention afforded to our friendH M(Friend of Resident/Service User)



Sandfields is a purpose-built care home in Cheltenham, providing quality residential, nursing and dementia care. Known as a ‘home for life’, the team can support when a loved one’s needs change through a personalised care plan.
Sandfields truly sets the standard in comfort and has been recently refurbished to offer a luxurious, contemporary and elegant setting. Sandfields has a range of luxury facilities including a café, hair and beauty salon and...
Care Provided by Sandfields
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 90 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Sandfields for full pricing details and T&Cs.
Contact Sandfields to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Malaika Charles(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2014
Room Information
- Single Rooms (90)
- Single Rooms with ensuite Wet Room (90)
Parking
- On site
Sandfields Reviews (150)
Sandfields has a Review Score of 9.8 (9.841) out of 10, based on 21 reviews in the last 2 years.
Over all time Sandfields has 150 reviews.
The staff are fantastic with my dad. He's at a stage where he can be quite demanding; however, all his requests are met with a smile.
Thank you very much for taking the time to leave us feedback about your experience. At Sandfields Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
I would like to thank the night staff. Thank you for all your help - two members of staff are exceptional.
Hi Adrian, thank you very much for your lovely review. We will be sure to pass on your thanks.
We are delighted with the excellent facilities and staff. After a warm reception for our initial visit, we have been so impressed with the speed and efficiency of the seamless transition from the lady's own home to this five-star care home, where she is extremely happy. A big thank you to all those who contribute to this great service. I highly recommend it and would put my own name down to stay here!
Hi David, thank you very much for taking the time to leave us this lovely feedback about your experience. At Sandfields Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
We were very unsure about whether our father was ready to go into a care home, but having placed him at Sandfields, we realise it was the best decision. His health, both physically and mentally, has improved since being there for the last three months. He is happy and never gets bored, as he loves all the activities that are laid on, and he gets to socialise regularly. The stress of having to go shopping, cook his meals, do washing, etc is gone enabling him to enjoy life. All the staff at Sandfields are friendly and always happy. No regrets on his and our side.
Hi Jenny, thank you very much for taking the time to leave us feedback about your experience. At Sandfields Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We are always here for you and the family.
We have been very pleased with the care and help our auntie gets at Sandfields. What can be a difficult time has been managed with compassion and support by everybody at Sandfields. Thank you.
Hi, thank you very much for taking the time to leave us feedback about your experience. At Sandfields, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
I'm so pleased with how well Mum has settled in, the staff are caring and compassionate, and I feel Mum's needs are fully met. Mum has dementia, is immobile and struggles to communicate her needs, but the staff understand and work with her to reassure her and ensure her comfort.
I visit Mum sometimes daily. Unlike the previous care setting, I'm made to feel very welcome and part of the family at Sandfields. This matters very much to me as I had looked after Mum at home for a long time prior to her needing a care home setting.
In my opinion, I feel that Sandfields deserves a CQC outstanding!
Hi Julie, thank you very much for taking the time to leave us feedback about your experience. At Sandfields, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
The team at Sandfields work hard to create a safe and comfortable home for residents. Key staff have been in post for years, creating a warm and caring environment. Communication with relatives is good, and we always enjoy our visits to Sandfields, including time spent with Mum in the excellent care, or when the weather is good, in the lovely garden.
Hi Philip, we are delighted to read your review. Thank you very much for highlighting our long-standing staff members and our communication.
My relative has lived at Sandfields now for seven months. Her physical health continues to be well, and her mental health has gotten better; she is witty, humours the staff, has established relationships with the carers and trusts and allows them to take her on walks, activities and showers regularly. We receive regular feedback, and even at the first sign of a cold coming, we were notified and continued to be updated as it developed to a sore throat but reassured it was not Covid and her temperature was regularly taken. If we take Mum out and we've asked for warmer clothing, we have gone in and found her dressed suitably, and her coat, hat, scarf and gloves are all laid out beautifully for us to assist Mum to be ready and warm on a cold winter's day. We could not be happier as the quality of care continues not only for Mum, but the staff take care of us also - nothing is ever a bother. If only all care homes were as genuinely compassionate and thoughtful and constantly considerate.
Sandfields is a warm and welcoming home with staff who show high levels of care and concern for both residents and their relatives.
My 90-year-old mother spent a few weeks here for respite after a fall. She loved it so much that she asked to stay permanently. Can't fault the staff - they are all lovely and caring. The meals are pretty good, and the service is first-class. Plenty of activities on a daily basis, and residents are encouraged to socialise and interact. Lovely rooms, all kept well and clean.
My husband was cared for very well and was very happy. We also loved the cat more. Thank you.
My mother has recently moved into Sandfields and is happy there, having been unhappy in her previous care home. She says that all the staff are very nice and caring and she enjoys regular trips out in the minibus. It is important for me to know that she is safe, well cared for and happy.
I was extremely grateful that my sister-in-law was allowed to enter Sandfields within six hours of applying to the home. All the staff that I came in contact with during my sister-in-law's stay were extremely helpful, caring, polite and respectful, and nothing was too much trouble. My sister-in-law's wife and myself found the facilities f the cafe/bar and garden were great areas for all of us to relax together. My sister-in-law was treated with dignity right up to the end.
The last week of her life, she was nursed extremely well, and all her needs were seen to quickly.
Top marks to every member of staff at Sandfield.
I will strongly recommend Sandfields to anyone because of all their facilities and caring staff.
It was very hard for us to have to move Mum into a care home after the loss of our dad. Sandfields is a very friendly environment. The members of staff are all professional and very helpful. Nothing is too much trouble, and they are always there to listen. The care staff understand Mum's dementia and medical needs. Mum enjoys the activities and loves her room. I would highly recommend Sandfields.
Hairdresser and activities.
The most caring staff I have ever met. It is so clean and always tidy. I can see it much be a difficult place to work in, emotionally and physically, but I am always met with a smile. My grandma suffers with dementia, and the staff are so sympathetic and well-informed.
Throughout the past five years, and especially during the "Covid" epidemic, I was kept informed about my sister's condition, and as the rules were in place, everyone did the best possible for me. All the staff work to keep a high standard at all times and the results can be seen and felt.
Sandfields is a friendly environment for residents and relatives alike. The staff are caring, professional and always happy to help. It is a real home from home.
I came in for aftercare after a hip operation. I was greeted with the utmost kindness and care. I feel this contributed to my ongoing recovery.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 February 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (45) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Sandfields.
Accreditations
There are no accreditations posted yet for Sandfields.
Meet the Team (1)

I'm a qualified and experienced nurse – I've worked in hospitals and care homes for over twenty years.
I joined Care UK in 2014 and have worked my way up to clinical lead, deputy manager and now home manager.
No two days are ever the same here at Sandfields. Every resident is treated as an individual and according to their changing needs. My favourite part of the day is meeting with my team at the start of the day, receiving handovers from each unit and supporting colleagues to make decisions that will make a difference in the lives of the residents.
Outside of work, I'm very connected with my church and the local community. I also like to spend my free time going camping, sightseeing and connecting with friends and families all over the world via social media.
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