Sandfields

The cleaning staff are again so very good, the place is spotless all the time plenty of freshly homemade cooked food and will take orders. Thank you so much really love it here.

The staff are fantastic with my dad. He's at a stage where he can be quite demanding; however, all his requests are met with a smile.

I would like to thank the night staff. Thank you for all your help - two members of staff are exceptional.

We are delighted with the excellent facilities and staff. After a warm reception for our initial visit, we have been so impressed with the speed and efficiency of the seamless transition from the lady's own home to this five-star care home, where she is extremely happy. A big thank you to all those who contribute to this great service. I highly recommend it and would put my own name down to stay here!

We were very unsure about whether our father was ready to go into a care home, but having placed him at Sandfields, we realise it was the best decision. His health, both physically and mentally, has improved since being there for the last three months. He is happy and never gets bored, as he loves all the activities that are laid on, and he gets to socialise regularly. The stress of having to go shopping, cook his meals, do washing, etc is gone enabling him to enjoy life. All the staff at Sandfields are friendly and always happy. No regrets on his and our side.

We have been very pleased with the care and help our auntie gets at Sandfields. What can be a difficult time has been managed with compassion and support by everybody at Sandfields. Thank you.

In my opinion, I feel that Sandfields deserves a CQC outstanding!

The team at Sandfields work hard to create a safe and comfortable home for residents. Key staff have been in post for years, creating a warm and caring environment. Communication with relatives is good, and we always enjoy our visits to Sandfields, including time spent with Mum in the excellent care, or when the weather is good, in the lovely garden.

My relative has lived at Sandfields now for seven months. Her physical health continues to be well, and her mental health has gotten better; she is witty, humours the staff, has established relationships with the carers and trusts and allows them to take her on walks, activities and showers regularly. We receive regular feedback, and even at the first sign of a cold coming, we were notified and continued to be updated as it developed to a sore throat but reassured it was not Covid and her temperature was regularly taken. If we take Mum out and we've asked for warmer clothing, we have gone in and found her dressed suitably, and her coat, hat, scarf and gloves are all laid out beautifully for us to assist Mum to be ready and warm on a cold winter's day. We could not be happier as the quality of care continues not only for Mum, but the staff take care of us also - nothing is ever a bother. If only all care homes were as genuinely compassionate and thoughtful and constantly considerate.

Sandfields is a warm and welcoming home with staff who show high levels of care and concern for both residents and their relatives.

My 90-year-old mother spent a few weeks here for respite after a fall. She loved it so much that she asked to stay permanently. Can't fault the staff - they are all lovely and caring. The meals are pretty good, and the service is first-class. Plenty of activities on a daily basis, and residents are encouraged to socialise and interact. Lovely rooms, all kept well and clean.

My husband was cared for very well and was very happy. We also loved the cat more. Thank you.

My mother has recently moved into Sandfields and is happy there, having been unhappy in her previous care home. She says that all the staff are very nice and caring and she enjoys regular trips out in the minibus. It is important for me to know that she is safe, well cared for and happy.

I was extremely grateful that my sister-in-law was allowed to enter Sandfields within six hours of applying to the home. All the staff that I came in contact with during my sister-in-law's stay were extremely helpful, caring, polite and respectful, and nothing was too much trouble. My sister-in-law's wife and myself found the facilities f the cafe/bar and garden were great areas for all of us to relax together. My sister-in-law was treated with dignity right up to the end.

I will strongly recommend Sandfields to anyone because of all their facilities and caring staff.

It was very hard for us to have to move Mum into a care home after the loss of our dad. Sandfields is a very friendly environment. The members of staff are all professional and very helpful. Nothing is too much trouble, and they are always there to listen. The care staff understand Mum's dementia and medical needs. Mum enjoys the activities and loves her room. I would highly recommend Sandfields.

Hairdresser and activities.

The most caring staff I have ever met. It is so clean and always tidy. I can see it much be a difficult place to work in, emotionally and physically, but I am always met with a smile. My grandma suffers with dementia, and the staff are so sympathetic and well-informed.

Throughout the past five years, and especially during the "Covid" epidemic, I was kept informed about my sister's condition, and as the rules were in place, everyone did the best possible for me. All the staff work to keep a high standard at all times and the results can be seen and felt.

Sandfields is a friendly environment for residents and relatives alike. The staff are caring, professional and always happy to help. It is a real home from home.