
We are extremely pleased with the care and attention afforded to our friendH M(Friend of Resident/Service User)



We are extremely pleased with the care and attention afforded to our friendH M(Friend of Resident/Service User)



Sandfields is a purpose-built care home in Cheltenham, providing quality residential, nursing and dementia care. Known as a ‘home for life’, the team can support when a loved one’s needs change through a personalised care plan.
Sandfields truly sets the standard in comfort and has been recently refurbished to offer a luxurious, contemporary and elegant setting. Sandfields has a range of luxury facilities including a café, hair and beauty salon and...
Care Provided by Sandfields
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 90 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Sandfields for full pricing details and T&Cs.
Contact Sandfields to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Malaika Charles(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2014
Room Information
- Single Rooms (90)
- Single Rooms with ensuite Wet Room (90)
Parking
- On site
Sandfields Reviews (150)
Sandfields has a Review Score of 9.8 (9.841) out of 10, based on 21 reviews in the last 2 years.
Over all time Sandfields has 150 reviews.
When I first visited Sandfilelds in July this year I was pleasantly surprised. It would have been easy to have been convinced by just the modern building and decor. However, I took the time to listen in to conversations between residents and staff in various settings whilst touring the carehome. The level of respect was very reassuring. There was no patronising; I overhead genuine, considered and chatty conversations.
Since my wife has become a resident my opinion of it has increased. All the staff know her, will stop and chat and always with a smile. And this is not confined to the care workers but also to the management, administration, catering and maintenance staff.
Whilst my wife is not really aware of her change of home, for the family and me, it has not been so easy. Here again, the staff at Sandfields have been wonderful. They have taken time out to spend time with me to help me through my difficulties in coping with this massive change to our lives.
Thank you all!
I don't think she could get better care/nursing anywhere else. Everyone is so kind.
I feel that by coming a few days a week she is getting to know her way around and should the need for her to come and live full time arise then it will not be such a change for her and the adjustment will hopefully be easier for her.
Having visited several care homes for both my father and mother it is quite clear that Sandfields stands out. The accommodation is modern and bright but remains homely and welcoming. However, where Sandfields really stands out is the level of care which starts at the top and works all the way through this very well managed care home. The resident's wishes are always at the top of all decisions made, so with my mum, this involved keeping her in her room and ensuring that the care she needed could be provided on her floor, from getting her hair and nails done even when she was too sick to move. The care extends not just to the resident but the family too and the support my brother and I were given at all times kept us going when times were hard. I would have no hesitation in recommending Sandfields.
Mum was very happy there and settled in remarkably quickly.
I would recommend Sandfields without any hesitation it is an exceptional care home of the highest quality.
A little more attention could be given to menu and food wastage. Senior citizens find it hard to digest Chilli's, Spaghetti Bolognese, Curries etc. Recently fish was served without bones being removed causing a problem. Hence all the lunches being returned. A less elaborate menu would be welcomed.
We’re grateful for your feedback and are delighted with the positive comments and scores for the care and support we provide. We would also like to thank you for the constructive feedback and will arrange for the care home manager at the home to get in touch with you.
Thank you for your feedback...
Since moving in the relief of being looked after has made me and my family feel at ease. The staff are wonderful and it's nice to have a giggle with them everyday.
Staff very pleasant. I am very well looked after. I am taking part in the activities. Rooms are very comfortable.
Staff are always friendly and welcoming. They have been very supportive to my mother, offering extra assistance when needed. Always responsive to request/comments on her care package.
My mother has just come to the end of a 5 week stay at Sandfields to recuperate after a 5 week stay in Cheltenham General following a major heart attack and fractured neck of femur. She arrived in a wheelchair, low in spirit, no interest in food, having lost a considerable amount of weight while in hospital, weight she didn't really have to lose.
Today, mobilising well, enjoying food and has started to regain weight. She is full of praise for the staff and care, has regained a lot of independence and is returning to her flat tomorrow.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 February 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (45) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Sandfields.
Accreditations
There are no accreditations posted yet for Sandfields.
Meet the Team (1)

I'm a qualified and experienced nurse – I've worked in hospitals and care homes for over twenty years.
I joined Care UK in 2014 and have worked my way up to clinical lead, deputy manager and now home manager.
No two days are ever the same here at Sandfields. Every resident is treated as an individual and according to their changing needs. My favourite part of the day is meeting with my team at the start of the day, receiving handovers from each unit and supporting colleagues to make decisions that will make a difference in the lives of the residents.
Outside of work, I'm very connected with my church and the local community. I also like to spend my free time going camping, sightseeing and connecting with friends and families all over the world via social media.
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