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Sandfields

St Georges Road, Cheltenham, Gloucestershire GL50 3EL
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We are extremely pleased with the care and attention afforded to our friendH M(Friend of Resident/Service User)
Sandfields, Cheltenham
Sandfields, Cheltenham
Sandfields, Cheltenham

Sandfields is a purpose-built care home in Cheltenham, providing quality residential, nursing and dementia care. Known as a ‘home for life’, the team can support when a loved one’s needs change through a personalised care plan.

Sandfields truly sets the standard in comfort and has been recently refurbished to offer a luxurious, contemporary and elegant setting. Sandfields has a range of luxury facilities including a café, hair and beauty salon and...  

Care Provided by Sandfields

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,824From £2,158
Residential Dementia CareFrom £1,919From £2,158
Nursing CareFrom £2,089From £2,350
Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees

for respite stays.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply

an agreed hourly charge for this service.

Contact Sandfields to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Malaika Charles(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2014

Room Information

  • Single Rooms (90)
  • Single Rooms with ensuite Wet Room (90)

Parking

  • On site

Sandfields Reviews (150)

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9.8

Sandfields has a Review Score of 9.8 (9.841) out of 10, based on 21 reviews in the last 2 years. Over all time Sandfields has 150 reviews.

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Showing 150 reviews matching selected criteria
Review from Lawrence H (Husband of Resident) published on 15 November 2016 Submitted via Website
Overall Experience

When I first visited Sandfilelds in July this year I was pleasantly surprised. It would have been easy to have been convinced by just the modern building and decor. However, I took the time to listen in to conversations between residents and staff in various settings whilst touring the carehome. The level of respect was very reassuring. There was no patronising; I overhead genuine, considered and chatty conversations.

Since my wife has become a resident my opinion of it has increased. All the staff know her, will stop and chat and always with a smile. And this is not confined to the care workers but also to the management, administration, catering and maintenance staff.

Whilst my wife is not really aware of her change of home, for the family and me, it has not been so easy. Here again, the staff at Sandfields have been wonderful. They have taken time out to spend time with me to help me through my difficulties in coping with this massive change to our lives.

Thank you all!

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Review from Roy S (Son of Resident) published on 11 October 2016 Submitted via Postal Card
Overall Experience
Mum is looking and responding much better than she has for the last 6 months. When she was in hospital, she became very withdrawn. But since she came to Sandfields, the staff have been so kind and encouraging, she has blossomed! She has become more like her old self. Even though her dementia seems to have stopped her speaking. The staff have encouraged her to take notice and response to others. She is now eating and drinking almost normally and smiling at and acknowledging people.

I don't think she could get better care/nursing anywhere else. Everyone is so kind.

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Review from Sarah G (Daughter of Resident) published on 5 October 2016 Submitted via Website
Overall Experience
My mother comes to Sandfields three days a week, she comes to give me a break (she lives with me) and she will be coming in for a respite break later this month. Sandfields staff are all lovely and very friendly and know her by name, as soon as she walks through the door she is greeted by all staff who set eyes on her in a most affectionate manner and they treat her with respect and care. She is quite happy to come here and has made many friends.

I feel that by coming a few days a week she is getting to know her way around and should the need for her to come and live full time arise then it will not be such a change for her and the adjustment will hopefully be easier for her.

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Review from Ian B (Son of Resident) published on 30 August 2016 Submitted via Website
Overall Experience

Having visited several care homes for both my father and mother it is quite clear that Sandfields stands out. The accommodation is modern and bright but remains homely and welcoming. However, where Sandfields really stands out is the level of care which starts at the top and works all the way through this very well managed care home. The resident's wishes are always at the top of all decisions made, so with my mum, this involved keeping her in her room and ensuring that the care she needed could be provided on her floor, from getting her hair and nails done even when she was too sick to move. The care extends not just to the resident but the family too and the support my brother and I were given at all times kept us going when times were hard. I would have no hesitation in recommending Sandfields.

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Review from Ann G (Daughter of Resident) published on 24 August 2016 Submitted via Website
Overall Experience
I have been very impressed with everyone at Sandfields. All the staff are kind, compassionate, professional and friendly with a sense of humour too! They all went the "extra mile" to care for my mother and also for my daughter and myself after she died. The standard of care was very much better than any hospital's (I have been an NHS nurse for 30+ years).
Mum was very happy there and settled in remarkably quickly.

I would recommend Sandfields without any hesitation it is an exceptional care home of the highest quality.

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Review from Jane D (Daughter of Resident) published on 7 June 2016 Submitted via Postal Card
Overall Experience

A little more attention could be given to menu and food wastage. Senior citizens find it hard to digest Chilli's, Spaghetti Bolognese, Curries etc. Recently fish was served without bones being removed causing a problem. Hence all the lunches being returned. A less elaborate menu would be welcomed.

Reply from Samantha Debenham, Marketing Support Administrator at Sandfields

We’re grateful for your feedback and are delighted with the positive comments and scores for the care and support we provide. We would also like to thank you for the constructive feedback and will arrange for the care home manager at the home to get in touch with you.

Thank you for your feedback...  

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Review from Joan G (Resident / Service User) published on 25 May 2016 Submitted via Postal Card
Overall Experience

Since moving in the relief of being looked after has made me and my family feel at ease. The staff are wonderful and it's nice to have a giggle with them everyday.

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Review from Howard H (Resident / Service User) published on 19 May 2016 Submitted via Postal Card
Overall Experience

Staff very pleasant. I am very well looked after. I am taking part in the activities. Rooms are very comfortable.

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Review from Pamela (Daughter of Resident) published on 19 April 2016 Submitted via Postal Card
Overall Experience

Staff are always friendly and welcoming. They have been very supportive to my mother, offering extra assistance when needed. Always responsive to request/comments on her care package.

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Review from Lynn P (Daughter of Resident) published on 12 April 2016 Submitted via Postal Card
Overall Experience

My mother has just come to the end of a 5 week stay at Sandfields to recuperate after a 5 week stay in Cheltenham General following a major heart attack and fractured neck of femur. She arrived in a wheelchair, low in spirit, no interest in food, having lost a considerable amount of weight while in hospital, weight she didn't really have to lose.

Today, mobilising well, enjoying food and has started to regain weight. She is full of praise for the staff and care, has regained a lot of independence and is returning to her flat tomorrow.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 February 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (45) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Sandfields.

Awards / Recognitions (119)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Sandfields.

Meet the Team (1)

Malaika Charles
Malaika CharlesJob Title:Home Manager

I'm a qualified and experienced nurse – I've worked in hospitals and care homes for over twenty years.

I joined Care UK in 2014 and have worked my way up to clinical lead, deputy manager and now home manager.

No two days are ever the same here at Sandfields. Every resident is treated as an individual and according to their changing needs. My favourite part of the day is meeting with my team at the start of the day, receiving handovers from each unit and supporting colleagues to make decisions that will make a difference in the lives of the residents.

Outside of work, I'm very connected with my church and the local community. I also like to spend my free time going camping, sightseeing and connecting with friends and families all over the world via social media.

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