
We are extremely pleased with the care and attention afforded to our friendH M(Friend of Resident/Service User)



We are extremely pleased with the care and attention afforded to our friendH M(Friend of Resident/Service User)



Sandfields is a purpose-built care home in Cheltenham, providing quality residential, nursing and dementia care. Known as a ‘home for life’, the team can support when a loved one’s needs change through a personalised care plan.
Sandfields truly sets the standard in comfort and has been recently refurbished to offer a luxurious, contemporary and elegant setting. Sandfields has a range of luxury facilities including a café, hair and beauty salon and...
Care Provided by Sandfields
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 90 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Sandfields for full pricing details and T&Cs.
Contact Sandfields to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Malaika Charles(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2014
Room Information
- Single Rooms (90)
- Single Rooms with ensuite Wet Room (90)
Parking
- On site
Sandfields Reviews (150)
Sandfields has a Review Score of 9.8 (9.841) out of 10, based on 21 reviews in the last 2 years.
Over all time Sandfields has 150 reviews.
My father has been living at Sandfields for approximately 16 months. He suffers from dementia on visiting him I know he feels safe, is happy and well cared for. What more can I ask for as long as dads happy I'm happy. Smiles all round.
Quality of care is very good. There are lots of activities for the residents to enjoy. When dad arrived he was very poorly but since being here, he is back on top form. They support him in his hobby of photography. All the staff are wonderful and very caring.
My mother in law is cared for as well as she could be. She has a lot of needs because she is confined to a wheelchair and physically weak and staff are attentive and patient always willing to go an extra mile. We always find her clean and her room is clean. She continues to eat with great appetite and clearly enjoys her food. We think the staff at Sandfields are doing a great job.
My husband has been a resident in Sandfields Care Home for four months now and it has made a tremendous difference for the best in both our lives. I had not realised how exhausted I had become in looking after him and he was sinking slowly and getting weaker each day. Now having received excellent 24-hour care and attention with much going onto stimulate him he is so much better and happily settled. I have been able to rest and recover. I have been able to visit whenever I wish and welcomed by all the lovely staff. Our lives have happily resumed again.
The establishment is well organised and runs like clockwork considering this being over Christmas and New Year period.
My partner was well cared for. I would recommend Sandfield anytime.
I found the whole experience a delight and pleasure, better than any hotel. You became part of the family and I was sad to leave. All the staff were very helpful and nothing was too much trouble. Just wish I could afford to stay longer until my injury healed properly, but I hope to pop in and see everyone from time to time.
I have visited my mother on various occasions over the last few weeks and have been impressed with the facilities and the staff. I especially liked the café and imagine that in the summer the garden will be lovely too. There seems to be a variety of continue available which mum joins in when she wishes. I believe there is good communication with my brother who is the family point of contact.
Approachable, friendly and caring staff provide very good care in a homely environment.
The setting at Sandfields is wonderful but it is the care and attention given to residents and resident's family and visitors by all the staff I have encountered since my sister moved there in November. Nothing is too much trouble.
All is first class - carers who really care, good food, excellent range of activities, lovely rooms, cleanliness and a homely atmosphere.
I am visiting my mother at Sandfields from the USA. It is my first visit since she came to the home in June 2017. I am very impressed with the quality of care, the cleanliness and overall appearance of the facility compared to several other care homes I have visited in the area. Sandfields is outstanding.
My mum, unfortunately, died on 1st December 2017 but during the 18 months she lived at Sandfields she was very happy, she was very well looked after, treated with great care and respect. She felt she was one of the "Sandfields Family" and much loved. You should be very proud of the staff at St Georges Road. I can never thank them enough for the love and care they gave mum to the very end. Thank you all.
From the very start, Sandfields staff have been so caring and kind that my mother-in-law has transitioned to living here without even asking to come home. We are so relieved that she is so safe and well cared for and her daughter and I have no hesitation in recommending Sandfields to anyone who asks. The atmosphere is more friendly and warm than any other care home we visited.
Sandfields are wonderful! Although they have up to ninety residents in one building. My mum lived in a self-contained home with fifteen residents and has been there for nearly two years. Her own room is large, light, clean and airy. The management of the unit is excellent.
All levels of care are what you would hope for. Individual needs are paramount and Mum has everything she asks for as well as a changing and varied program of daily activities and events to choose from.
It has been a great comfort to me to know that mum is constantly cared for and with no set visiting times, that I can visit whenever I like.
All aspects of general living are like a five-star hotel with everything well taken care of from reception, admin, maintenance, cleaning through to gourmet food.
The communal areas and facilities are well thought out and intelligently used providing an overall modern, homely and relevant lifestyle.
Many, many thanks to all that have contributed.
After in-depth research into care homes in the Cheltenham and Gloucester general area, Sandfields was the most informative, welcoming and clean facility. The rooms spacious and airy, the food tasty and plentiful and most importantly, the staff are caring, helpful, sympathetic and gentle. Highly recommend.
My stepmother has been a resident at Sandfields for nearly three months. After living on her own for nearly four years in a fairly isolated village, I was apprehensive as to how she would adjust to ‘institutionalised’ care. However, she has settled in well - due to the fantastic support and kindness of all the staff. Her overall state of mind is so much better and she seems to have a much more positive approach to life generally. She loves the activities, particularly the music and animal related ones. Her physical health has improved and she tells me on every visit I make - how good the staff are.
I am particularly impressed with the cleanliness and ‘fresh smell’ of the Sandfields environment. Its location is ideally situated for both local rail and motorway links.
Thank you to Sandfields.
Everyone is very kind and efficient. I think this is one of the best care homes I have been in.
Excellent care home manager.
Excellent staff.
He was so wonderfully cared for by the superb staff. He was kept comfortable and pain-free, by the most lovely, kind and caring people. They treated him with the utmost respect, and we had absolute trust in them. During his last few days, they unquestioningly supported us to be with him, always checking to see if we (and he) had everything we needed, from a spare duvet to a hug or a cup of tea. I had never thought that care homes care could be like this, and now I think that we are very lucky to have found Sandfields when we did, and to have been able to spend these last few days with my dad, surrounded by so much love and support.
Thank you to everyone, from the manager, receptionist, activities coordinators, handy man, and of course all the remarkable nurses, all of whom we knew by name in that short time.
Frist class in all departments. Made a very sad time bearable and went above and beyond the 'call of duty'. The whole family is cared for and made to feel most welcome. This is somewhere I would like to come to if and when I had the need. All my thanks to everyone concerned in the care of my beloved husband.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 February 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (45) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Sandfields.
Accreditations
There are no accreditations posted yet for Sandfields.
Meet the Team (1)

I'm a qualified and experienced nurse – I've worked in hospitals and care homes for over twenty years.
I joined Care UK in 2014 and have worked my way up to clinical lead, deputy manager and now home manager.
No two days are ever the same here at Sandfields. Every resident is treated as an individual and according to their changing needs. My favourite part of the day is meeting with my team at the start of the day, receiving handovers from each unit and supporting colleagues to make decisions that will make a difference in the lives of the residents.
Outside of work, I'm very connected with my church and the local community. I also like to spend my free time going camping, sightseeing and connecting with friends and families all over the world via social media.
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