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Eden House Care Home

Cockton Hill Road, Bishop Auckland, Durham DL14 6EN
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Eden House Care Home, Bishop Auckland
Eden House Care Home, Bishop Auckland
Eden House Care Home, Bishop Auckland

Eden House Care Home, located in the peaceful town of Bishop Auckland, provides personalised residential and residential dementia care to older people.

The warm and friendly home offers residents the choice of many comfortable communal areas to relax, socialise and unwind. The onsite hair salon and library are very popular areas of the care home. Eden House also boasts a selection of specially designed dining areas that provide the perfect...  

Care Provided by Eden House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 53 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,286 - £1,334£1,407 - £1,471
Residential Dementia Care£1,311 - £1,337£1,407 - £1,471

Contact Eden House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Nicholas Hatton (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (53)
  • Single Rooms with ensuite Wet Room (53)

Parking

  • A car park is available at the rear of the building for all visitors and guests.

Eden House Care Home Reviews (105)

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9.9

Eden House Care Home has a Review Score of 9.9 (9.940) out of 10, based on 36 reviews in the last 2 years. Over all time Eden House Care Home has 105 reviews.

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Review from Ann C (Friend of Resident) published on 3 August 2026 Submitted via Postal Card
Overall Experience
Their father has been in Eden House for almost a year he is registered blind. The staff at Eden House have shown him such care and attention due to his limited mobility due to poor sight
The home is clean food is amazing cooked fresh every day
The activities are very person centered and fill the home with joy & laughter

I can't praise the staff enough from cleaner kitchen staff care staff semiors and management 5*

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Review from Amy B (Granddaughter of Resident) published on 8 July 2026 Submitted via Postal Card
Overall Experience

I could not speak more highly of Eden House Care Home and all members of staff. My Grandmother was a resident for just over one year before sadly passing and our experience was nothing short of exceptional, making her last year comfortable, caring and safe for her. Not only was her care fantastic, but the little acts of kindness went a long way- lots of caring, conversation, laughter and love. Eden House treated her like family, always going above and beyond, she was treated with dignity, grace and love by all. We could never say thankyou enough. This is the best care home you will find.

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Review from Diane B (Daughter of Resident) published on 8 July 2026 Submitted via Postal Card
Overall Experience

After mum's passing last week, I have reflected on how much love and support mum and the wider family received from the staff at Eden House. They treated mum with utmost dignity and respect, ensuring her needs were met and acting proactively to ensure her pain was minimised. We will never find the words to fully express our gratitude, but we can rest easily knowing our decision to move mum to Eden House was the right one. Heartfelt thanks.

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Review from Charlotte B (Granddaughter of Resident) published on 8 July 2026 Submitted via Postal Card
Overall Experience

My Grandma was a resident at Eden House before sadly passing away, and I cannot praise the team highly enough. The care she received was exceptional. From the moment she arrived the staff treated her with immense dignity, care, kindness and patience! Knowing my grandma was safe, happy and genuinely loved gave us so much peace. The staff at Eden House didnt just provide support to my grandma, but supported our whole family and for that I will be forever grateful.

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Review from Graham B (Son-in-law of Resident) published on 8 July 2026 Submitted via Postal Card
Overall Experience

Prior to my mother in law moving into Eden House I visited numerous others. This was by far the cleanest and most welcoming. The staff were excellent treating her with kindness and humour. Knowing she was there made our lives a lot easier and the contact with the staff was always first class. I can not recommend the home highly enough.

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Review from D B (Niece of Resident) published on 1 July 2026 Submitted via Website
Overall Experience

My Uncle is very well cared for in the home. His room is spacious with a good quality en suite bathroom. Staff are friendly and helpful and provide a wide range of activities for the residents. The manager is always available for conversations if needed.

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Review from Steve O (Son of Resident) published on 11 May 2026 Submitted via Postal Card
Overall Experience

Mam has been in Eden House for 2 months. The staff and management have made what could have been a difficult transition from independent living so much easier. I rarely tick excellent to any survey but in the care of Eden House it is well deserved.

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Review from Jane W (Daughter of Resident) published on 20 January 2026 Submitted via Postal Card
Overall Experience

My mum had dementia and in her final days, stage 4 cancer. My mum was cared for with remarkable compassion by the staff here. Their dedication, kindness, loving care and professionalism meant too much to our family, and we will always be grateful for the dignity and respect they showed her.

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Review from Sara B (Daughter of Resident) published on 20 January 2026 Submitted via Postal Card
Overall Experience

For the past 8 months, my mum stayed at Eden House due to her dementia. She felt at home and happy. The place is comfortable, welcoming and very friendly. My mum was well looked after by the kind staff, right up till her departure in January 2026.

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Review from Maureen K (Sister of Resident) published on 8 January 2026 Submitted via Website
Overall Experience

Excellent home and very homely. Staff brilliant and nothing is too much trouble. Every time we visit we are offered a drink and a biscuit. My brothers health has improved massively since he came in and he has put a lot of weight on. Thanks for everything.

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Review from Mary C (Daughter of Resident) published on 5 January 2026 Submitted via Postal Card
Overall Experience
We are all so pleased with the care our mother receives at Eden House.
The staff are so helpful and friendly.
Mam is happy and settled in quickly.

Thank you all at Eden House.

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Review from Bernadette A (Daughter of Resident) published on 5 January 2026 Submitted via Postal Card
Overall Experience

Staff are very attentive and polite, and nothing is too much trouble for any of them. Mam is well looked after and happy. Visitors are welcome anytime. Overall, I am 100% happy with Mams care and living conditions. It gives great peace of mind to her daughters. Thank you to all at Eden House Care Home.

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Review from Anthony D (Son of Resident) published on 23 December 2025 Submitted via Postal Card
Overall Experience

Excellent staff, facilities are outstanding 10/10. Mam 84 went into Eden House in November. She is a changed woman. We as a family are also much more relaxed and worry a lot less. Brilliant! Thank you so much.

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Review from Katherine D (Daughter-in-law of Resident) published on 16 December 2025 Submitted via Postal Card
Overall Experience

Absolutely over the moon with Joan's care. Eden House is a lovely place for her to live in her later years, she has settled well into her new environment.

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Review from Paula H (Daughter of Resident) published on 14 November 2025 Submitted via Postal Card
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Wonderful care for my mum, such friendly and caring staff. The atmosphere is relaxed and homely. Everything is kept clean and fresh, too. The catering team produce fabulous food and Mum is looking really healthy.

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Review from Kenneth C (Husband of Resident) published on 14 November 2025 Submitted via Postal Card
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Very very happy with care home.

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Review from Darren C (Son of Resident) published on 3 November 2025 Submitted via Postal Card
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Clean & tidy. Freindly staff and made to feel welcome.

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Review from Chris B (Resident / Service User) published on 30 October 2025 Submitted via Postal Card
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Bright and welcoming lounge and restaurant areas. Friendly staff, professional, chatting and engaged with residents.

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Review from William W (Resident / Service User) published on 3 October 2025 Submitted via Postal Card
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My experience here is very good I have no complaints and I am very well looked after always plenty going on I enjoy sitting in the lounge all day people watching.

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Review from Dan L (Grandson of Resident) published on 22 August 2025 Submitted via Website
Overall Experience

My grandad is well looked after at Eden! The team always go above and beyond for my grandad. He loves being out in the garden with them and help looking after all the plants and flowers. The team are incredible for the family knowing he is in good hands.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 December 2023
Overall
Outstanding
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (15) & Events (0)

News
  • 09 Mar 2026

    Eden House Care Home in Bishop Auckland, County Durham, is celebrating success after residents and relatives voted them as one of the Top 20 recommended care homes in the North...

  • 23 Sep 2025

    Residents from HC-One’s Eden House Care Home in Bishop Auckland, County Durham, recently enjoyed a delightful trip to Bowlees Farm in Middleton-in-Teesdale, where they spent the day connecting with animals...

  • 20 Jun 2025

    Eden House Care Home, run by HC-One, located in Bishop Auckland, County Durham, welcomed visitors and guests from their local community to participate in this year’s Care Home Open Week...

Upcoming Events

There are no upcoming events for Eden House Care Home.

Awards / Recognitions (9)

  • 30 Jan 2026Recipient: Eden House Care Home
  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One

Accreditations

There are no accreditations posted yet for Eden House Care Home.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Eden House Care Home

What types of Care is Eden House Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Eden House Care Home have?

There are 53 Single Rooms.

What are the Facilities & Services at Eden House Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Eden House Care Home to the centre of Bishop Auckland?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Eden House Care Home to verify any information. View our terms and conditions. Eden House Care Home has an Enhanced Service -more info.