Aaron Court

Ramsey Way, Scraptoft, Leicester LE5 1SJ
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9.8 98 Reviews
  • Aaron Court, Leicester
Aaron Court provides a service that focuses on great care, all delivered in a five star living environment; it truly is a home that residents can call their own.

The purpose-built luxury Care Home is in a prominent position conveniently located in a suburb of Leicester, the historic town of Scraptoft. The town is well located which enjoys excellent access to road, rail and bus links.

A 24/7 dedicated care team of experienced nurses, carers and support staff work to deliver a personalised care approach. This is tailored to your loved one's needs, helping them to retain their identity, independence, well-being and self-worth. The home's care staff always take time to get to know residents by listening to stories, sharing moments with them and understanding their preferences. This builds stronger relationships so that residents never feel alone or misunderstood.

They offer a range of professional services including GP, and chiropody visits as well as an in-house hairdressing and beauty salon. And with the well-being team providing a daily varied social and activity programme for your loved ones to enjoy helping them to build friendships and share new experiences.

Aaron Court is in the heart of the community where everyday life for residents is filled with something new. Whether it is being part of local festivities and projects, creating beautiful gardens with friends for all to enjoy, sharing memories of the past with children from the local schools, or just a day of laughter playing board games with newly acquainted friends.

The team is absolutely committed to providing both physical and emotional well-being for their residents in a safe, comfortable environment, in place your loved ones can truly call home.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 91 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1600
  • Self-Funded Residential Dementia Care: £1300 – £1600
  • Self-Funded Nursing Care: £1400 – £1700
  • Self-Funded Nursing Dementia Care: £1400 – £1700
  • RESPITE Self-Funded Residential Care: £1300 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1300 – £1600
  • RESPITE Self-Funded Nursing Care: £1400 – £1700
  • RESPITE Self-Funded Nursing Dementia Care: £1400 – £1700

Our fees are determined by the type of room selected and the outcome of the care needs assessment. Please note that the nursing fees outlined above do not include Funded Nursing Care (FNC)

These prices are only a guideline, please contact Aaron Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Lorraine Welham (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (91)
  • Single Rooms with Ensuite Wet Room (91)

Aaron Court Reviews (98)

9.8

Aaron Court has a Review Score of 9.8 (9.807) out of 10, based on 43 reviews in the last 2 years.
Over all time Aaron Court has 98 reviews.

Overall Experience
  • 66
  • 22
  • 5
  • 1
  • 4
Date Published
  • 98
  • 10
  • 21
  • 43
  • 55
Reviewer Connection to Aaron Court
  • 45
  • 12
  • 9
  • 6
  • 5
  • 4
  • 4
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
Total of 98, showing 21-40
Review from Dale S (Resident) published on 22 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am a resident at Aaron Court and my care is brilliant. Everyone is friendly and caring. The manager is kind. We went to Skegness and I loved it. The carers are like family.
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Review from C P (Granddaughter of Resident) published on 2 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my Grandfather received was amazing. The staff treated him as a family member and it was clear to see the fondness and relationships built: As a family, any concerns were listened to and swiftly acted upon: Information was given consistently to the family throughout my Grandfather's stay and
he was very happy in their care. I cannot thank you all enough for your care and support. My family is truly grateful to you all. He was treated with care and dignity always.
Reply from Lorraine Welham, General Manager at Aaron Court

It's always heartwarming to receive such lovely feedback. Thanks for taking the time to share this with us.

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Review from Suzanne N (Daughter of Resident) published on 27 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother needed 24-hour care towards the end of her life. Aaron Court was a very good choice. The facilities were excellent and the staff was extremely caring.
The environment was bright and cheerful and staff were very responsive to both the residents and their family's needs.
I can't thank them
enough for the care, and comfort both Mum and I received in her final weeks.
Reply from Lorraine Welham, General Manager at Aaron Court

Thank you for taking the time to share this lovely feedback, especially at such a sad time. We are very grateful.

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Review from Jessica M (Granddaughter of Resident) published on 12 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandma is treated with respect, and she feels the staff are her friends, which is nice. We always feel welcomed. The team do everything they can to help my grandma. We are really thankful for them all.
Reply from Lorraine Welham, General Manager at Aaron Court

Thank you for taking the time to share your lovely feedback. I shall share this with the team.

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Review from Michelle S (Granddaughter of Resident) published on 26 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandma didn't have an easy start but all staff have been amazing with her. She has recently moved floors and the staff made her room look almost identical so as not to unsettle her further. All residents have always seemed very happy when we visit. Thank you all for being amazing!
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Review from Shirley M (Daughter-in-law of Resident) published on 21 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law took ill in Dec 2023 and was admitted to hospital it quickly became apparent that she would need 24-hour care and a home was our only option. This was never going to be an easy decision or option but Aaron Court made it a lot easier for us to do this the staff have been excellent.
They
have a very difficult job with some of the residents my mother-in-law being one of them initially, but with patience, perseverance and care she is now settled.
Management and team also put our minds at rest too, because it is never an easy decision to make.
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Review from Paul M (Son of Resident) published on 19 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was nervous when my mother needed a home but I needn't have worried, from the moment we entered the home the management made you feel at home.
The staff become members of your own family from the first minute. My mother isn't just a number she is treated as a person and is listened to.
The staff
and management get your loved ones involved. They have days out, meals out and the residents all feel like one big family, they love the hairdresser too.
Reply from Lorraine Welham, General Manager at Aaron Court

Thanks for such positive feedback. I will share this with the staff team.

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Review from Sara G (Granddaughter of Resident) published on 14 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My grandma seems very happy and comfortable living here.
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Review from Annette S (Daughter of Resident) published on 13 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can only describe my mum's care as being excellent. Her health varies from day to day and the amount of care and meds required also varies.
All of the nurses and care staff treat my mum with the utmost care and respect and always have a kind word.
Reply from Lorraine Welham, General Manager at Aaron Court

That's lovely to know. Thank you for such positive feedback.

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Review from Evey K (Daughter of Resident) published on 30 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Words will never be enough to express our thanks for the love, care and dedication, from each and every member of the amazing team, shown to my mum whilst she was at Aaron Court. We managed to bring Mum home for the last few days of her life, her world stolen by vile dementia, but thanks to the support
of Aaron Court, the local GP, who was amazing, and social services Mum was granted her dying wish to be in her own home at the end. She passed away peacefully on Friday 10th May. Thank you to the manager and each and every member of your fabulous team.
Reply from Lorraine Welham, General Manager at Aaron Court

It is so heartwarming to read such praise, thank you for taking the time to share this with us. I will ensure all the team see this.

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Review from Julie H (Sister of Resident) published on 22 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The level of care and support from all members of staff was amazing.
Nothing was too much trouble, my brother received the highest level of care was always made to feel important.
Sadly he passed away while in the care home, but the dedication of one senior member of staff was overwhelming. She went
above and beyond to support my family when it was needed.
Reply from Lorraine Welham, General Manager at Aaron Court

Thank you so much for taking the time to share your kind thoughts, especially at such a sad time. I will ensure that staff get to see this.

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Review from Julie N (Daughter of Resident) published on 3 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
What a lovely care home. From the day our dad came into the home we were greeted warmly. Dad was only in the care home for 4 weeks until he passed away on March 23rd 2024. He was looked after by the staff and cared for. We were looked after too, nothing was too much trouble. We were even allowed to
stay with Dad overnight in his final week. We would recommend this care home.
Reply from Lorraine Welham, General Manager at Aaron Court

Thank you so much for lovely feedback. I will share this with the team.

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Review from Pauline A (Wife of Resident) assisted by family/friend published on 19 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Aaron Court looked after my husband for two and a half months until his death from Parkinson's dementia. I will be forever grateful to all the staff involved in his care. Their kindness, patience and support were truly exceptional and could not be faulted. My family and I were made to feel welcome at
all times and I can only sincerely recommend Aaron Court.
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Review from Lisa T (Friend of Resident) published on 16 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Could not be happier with staff and overall care home experience.
Nothing is too much trouble and they do generally care. Keep it up - fantastic.
Reply from Lorraine Welham, General Manager at Aaron Court

Thank you for your positive comments. I will ensure that staff see them.

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Review from Tim G (Next of Kin) published on 12 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend moved into Aaron Court in February 2023. I visited him regularly, and saw at first-hand how well he was looked after and his individual needs were met. I have no doubt that the care and support he received from the staff and management, and especially the personal attention and affection he
received from them, not only enhanced the quality of his daily life, but also contributed to his enjoying a purposeful and pleasant existence in spite of his illness, and for far longer than was perhaps expected. I would like to thank everyone for making him feel safe and for giving him a sense of belonging and of being loved and valued. In his last weeks, the care and love afforded him, truly went above and beyond anything he could have wished for. I know he will have appreciated it.
Reply from Lorraine Welham, General Manager at Aaron Court

Thank you so much for your kind words. I will ensure these are fed back to the staff team.

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Review from David E (Husband of Resident) published on 21 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When walking into Aaron Court you are met with smiles and care from the service manager, reception and other staff even down to the cleaners and kitchen staff, they all make you feel welcome. The atmosphere is fantastic and very uplifting and they are there for you if you ever need a shoulder to cry
on. I am very pleased with the care, love and attention given to my wife and me.
Reply from Lorraine Welham, General Manager at Aaron Court

It is really heartwarming to read your comments. Thank you for taking the time to give such lovely feedback. I will ensure that this is shared with the team.

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Review from Sue C (Daughter of Resident) published on 13 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad was moved to Aaron Court two days before Christmas from another care home as he needed nursing care. The manager and her staff went above and beyond allowing Dad to move in at the weekend and made Dad’s transition less emotionally stressful for him and the family. Dad was only with Aaron Court for
24 days before he sadly passed away. During his stay, he was treated with utmost dignity and care, and we cannot thank the staff enough for the service they provided. I would highly recommend this home to anyone who is looking for nursing care for a loved one.
Reply from Lorraine Welham, General Manager at Aaron Court

Thank you so much for your kind words. I will ensure that these are shared with the staff team.

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Review from Kelly S (Daughter of Resident) published on 23 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care home itself is splendid but the staff are absolutely brilliant human beings. Not only did they support and look after my father, but they supported and cared for me too.
Without these lovely people, I don't know what state of mind I'd be in now.
I wouldn't hesitate to make this home my
first port of call again.
Thank you all.
Reply from Lorraine Welham, General Manager at Aaron Court

Thankyou for such kind words. I will ensure these are shared with the staff.

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Review from Clare L (Daughter of Resident) published on 11 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was transferred to Aaron Court for end-of-life care, she was only there for a short time before she passed away. I would like to say a massive thank you to the staff, manager, and nursing staff for the care that was given during this short time.
Reply from Lorraine Welham, General Manager at Aaron Court

Thank you so much for taking the time to post a review, especially during such a sad time. We are most grateful.

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Review from Julie G (Daughter of Resident) published on 30 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my dad received at Aaron Court during the last few weeks of his life was excellent. The staff were always caring and helpful, and I can't thank them enough for their great work. It is easy to visit, and there is a good atmosphere. All the family were very pleased he was there.
Reply from Lorraine Welham, General Manager at Aaron Court

Thank you so much for taking the time to share your views. I will ensure that the staff receive them.

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Current Review Score: 9.8 (9.807)

Overview of Review Score

The Review Score of 9.8 (9.807) out of 10 for Aaron Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 43 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.807 for Aaron Court is calculated as follows: ( (410 Excellents x 5) + (87 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 502 Ratings = 4.807
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Aaron Court is based on 43 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 91 registered maximum number of service users is 18.2, which has been reached with 43 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Jul 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (1)

Lorraine

Lorraine Welham

Job Title: General Manager Joined: 2019

Lorraine has over 28 years of working in the care sector. She is an experienced manager but has also worked for the Local Authority as a Quality Improvement Officer.


She has worked with care services to drive up standards of care and assist providers to achieve compliance.
During her career, she has attended Dementia conferences and developed specialist services for those with dementia.


Lorraine is passionate about moving and handling and resident comfort and is a qualified trainer in this area.


Lorraine is committed and driven to achieving the best outcomes possible and this is achieved through investment in the staff team.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Aaron Court to verify any information. View our terms and conditions. Aaron Court has an Enhanced Service - more info.