Aaron Court

Ramsey Way, Scraptoft, Leicester LE5 1SJ
Review Us
9.8 98 Reviews
  • Aaron Court, Leicester
Aaron Court provides a service that focuses on great care, all delivered in a five star living environment; it truly is a home that residents can call their own.

The purpose-built luxury Care Home is in a prominent position conveniently located in a suburb of Leicester, the historic town of Scraptoft. The town is well located which enjoys excellent access to road, rail and bus links.

A 24/7 dedicated care team of experienced nurses, carers and support staff work to deliver a personalised care approach. This is tailored to your loved one's needs, helping them to retain their identity, independence, well-being and self-worth. The home's care staff always take time to get to know residents by listening to stories, sharing moments with them and understanding their preferences. This builds stronger relationships so that residents never feel alone or misunderstood.

They offer a range of professional services including GP, and chiropody visits as well as an in-house hairdressing and beauty salon. And with the well-being team providing a daily varied social and activity programme for your loved ones to enjoy helping them to build friendships and share new experiences.

Aaron Court is in the heart of the community where everyday life for residents is filled with something new. Whether it is being part of local festivities and projects, creating beautiful gardens with friends for all to enjoy, sharing memories of the past with children from the local schools, or just a day of laughter playing board games with newly acquainted friends.

The team is absolutely committed to providing both physical and emotional well-being for their residents in a safe, comfortable environment, in place your loved ones can truly call home.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 91 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1600
  • Self-Funded Residential Dementia Care: £1300 – £1600
  • Self-Funded Nursing Care: £1400 – £1700
  • Self-Funded Nursing Dementia Care: £1400 – £1700
  • RESPITE Self-Funded Residential Care: £1300 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1300 – £1600
  • RESPITE Self-Funded Nursing Care: £1400 – £1700
  • RESPITE Self-Funded Nursing Dementia Care: £1400 – £1700

Our fees are determined by the type of room selected and the outcome of the care needs assessment. Please note that the nursing fees outlined above do not include Funded Nursing Care (FNC)

These prices are only a guideline, please contact Aaron Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Lorraine Welham (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (91)
  • Single Rooms with Ensuite Wet Room (91)

Aaron Court Reviews (98)

9.8

Aaron Court has a Review Score of 9.8 (9.807) out of 10, based on 43 reviews in the last 2 years.
Over all time Aaron Court has 98 reviews.

Overall Experience
  • 66
  • 22
  • 5
  • 1
  • 4
Date Published
  • 98
  • 10
  • 21
  • 43
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Reviewer Connection to Aaron Court
  • 45
  • 12
  • 9
  • 6
  • 5
  • 4
  • 4
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
Total of 98, showing 41-60
Review from P B (Husband of Resident) published on 16 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Took a while to settle in but then seemed much happier, especially with the care and attention the staff continually gave. The staff were always available and visibly present even when residents were relaxing in the lounge. The food was really good for my wife and I was looked after very well also.
As my wife became very ill and towards the end of life the staff were so caring and compassionate. My life was never alone even when she couldn't communicate with us - this was very important to her.
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Review from Amy D (Granddaughter of Resident) published on 11 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My gran was a resident at Aaron Court for over 15 months until she passed away in August. From the day she arrived, everyone was so welcoming. Her room was lovely and clean at all times and all food tastes are catered for. The team tried and get everyone involved with activities and always had a smile
on their faces and nothing ever seemed too much. The care she received from all staff was outstanding. I cannot thank them enough as it meant we had peace of mind that she was definitely in the best place for her needs which as family members know, is such a hard decision to make.
Even the day she passed away, everyone was so caring and gave us the time we needed with her. Thank you all for everything
Reply from Lorraine Welham, General Manager at Aaron Court

Thank you so much for your kind comments. I will ensure that they are shared with all the staff.

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Review from Ann M (Daughter of Resident) published on 5 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to publicly say how amazing this place is, Mum spent sixteen months here before she sadly passed away in August. During this time, Mum received a high standard of care and made many new friends in the shape of those who cared for her.
Four members of staff, in particular, were amazing
and nothing was ever too much trouble, outstanding human beings, I could name many more.
I would also like to thank one of the nurses, on the day Mum passed away she never left our side and gave us the maximum support she could offer.
Everyone in this care home has a high standard of humanity and caring, it’s not a job but a vocation.
Although I won’t be visiting anymore, keep up the good work team and thank you, each and every one of you, for everything you did.
Reply from Lorraine Welham, General Manager at Aaron Court

Thank you so much for such lovely feedback. We will miss you all.

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Review from Diane W (Daughter of Resident) published on 16 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum continues to be well looked after in Aaron Court and I would have no hesitation in recommending to others this care home.
From what I’ve seen and heard all of the recreational activities for residents are well planned and provide lots of fun to all those joining in.
I’m really enjoying going
to the relative's meetings. The discussions at the last one (July ’23) were extremely interesting and it was nice to meet the families of other residents. It was good to hear about the daily floor inspections that the care home manager undertakes and also the explanation of how information from daily reports is useful when reviewing residents’ well-being.
A big thank you to all the staff, you’re all fantastic!
Reply from Lorraine Welham, General Manager at Aaron Court

Thank you so much for such lovely feedback and for attending our meetings, it's always nice to get positive comments from our relatives. I will ensure that this is shared with the staff.

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Review from Jacqueline S (Wife of Resident) published on 4 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been at Aaron Court for a long time now. I read the new display outside which said it had a good review, to my mind it should have read excellent, in every way. I visit my husband every day (sometimes twice). I see all the care and kindness he receives in all they do. The care and cleanliness
is amazing, as is the food. People say about things like, it's alright, but there is no but from me. I love all that everyone does for my husband and know he's in the best hands ever. God bless you all and thank you from the bottom of my heart.
Reply from Lorraine Welham, General Manager at Aaron Court

Thank you so much for your kind feedback, this means so much to us to know that you are happy with the care provided. I will share your comments with the team.

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Review from A A (Daughter of Resident) published on 22 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad was transferred to Aaron Court from the hospital, so we hadn't even seen the place but we couldn't have found a nicer clean place, where Dad was so well looked after by such lovely staff and management. Wouldn't hesitate to recommend it to anyone.
Reply from Lorraine Welham, General Manager at Aaron Court

Thank you so much for your positive feedback. I will share this with the staff.

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Review from L R (Daughter of Resident) published on 23 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 93 year old mum has many care needs including dementia and has lived at Aaron Court for around seven years. Her room is large and homely and full of the things she loves. From the moment you walk through the door, you are made to feel welcome and the manager is helpful, understanding and is always
available to discuss any problem that may arise and more importantly do something to sort it out. The permanent care staff are so hard working in what is an extremely challenging job, showing care and compassion with the utmost devotion and I have become friends with many of them over the years. The communal areas are clean and welcoming and the food on a daily basis is amazing, especially at the numerous celebrations throughout the year when the home is decorated, entertainment brought in and delicious food laid on. I would like to thank all the staff at Aaron Court for their hard work and dedication.
Reply from Lorraine Welham, General Manager at Aaron Court

Thank you for taking the time to share your positive feedback. I will share this with the staff.

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Review from L N (Daughter of Resident) published on 21 June 2023 Submitted via Website • Report
Overall Experience 3.0 out of 5
My father came into this home on assessment to see what level of care he would need to be able to go home. After a shaky start and it being a bank holiday there didn't seem to have enough staff but the nurses were all brilliant. It soon became apparent that my dad wasn't able come to home, he was end-of-life
care. Again the nurses and staff were brilliant. My only complaint was it was very noisy from the other patients and it was quite stressful and upsetting for my dad to have to witness this in his final days when he should have been able to have quietness in his last days. I did try to get him moved to a hospice or a different home as it was distressing for him and us as a family to have to listen to the noise at all hours of the night. So we couldn't sleep and my dad was really distressed hearing it. By the time we nearly got him moved, it was too late as he was starting to deteriorate but even then when the noise started again it would wake him up. It's such a shame he had to endure that.
Reply from Helen Cooke, Regional Director at Aaron Court

Thank you for your feedback. The nursing and care team are extremely grateful for your kind words. I'm sorry that you felt the home wasn't as quiet as you would of liked and appreciate that your focus was purely on your father and his comfort at such a sad time.

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Review from E H (Wife of Resident) published on 16 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot thank the management and staff enough for the care and attention given to my husband and myself. The variety of food supplied is varied and exceptional. Nothing was too much for anybody and everybody was pleasant and enjoyed a laugh. Very good atmosphere all around.
Reply from Lorraine Welham, General Manager at Aaron Court

Thank you for the positive feedback. I will share this with the staff.

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Review from A G (Daughter of Resident) published on 7 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I always found the staff very friendly and attentive. Mum generally seemed happy given her condition (dementia) and settled.
Reply from Lorraine Welham, General Manager at Aaron Court

Thank you for taking the time to write a review. Your feedback is so valuable to us.

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Review from M W (Daughter of Resident) published on 1 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is 95 years old and has advanced dementia, She has lived at Aaron Court for nearly two years and a half and receives excellent care. In my experience, the staff are professional, always kind and very attentive to the constantly changing needs of my mum. The warmth they show her and all the
residents in their care is a wonderful thing to see. A very dedicated group of people, Thank you all.
Reply from Lorraine Welham, General Manager at Aaron Court

Thank you for such positive feed I will share your comments with the staff.

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Review from J H (Resident) published on 16 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers, nurses and manager and all the other workers that work here are very helpful. They listen to you, they do their job really well. They are all kind and very caring.
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Review from J M (Daughter of Resident) published on 12 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum came into your care January 2023. I myself living in Australia was very apprehensive as my mum until six months ago was very independent, 88 years old. After being so ill and having to be placed into care, this was very concerning for me. I have only been given positive feedback since her arrival.
This was shown on 14th/15th April 2023 when Mum became very ill again. I myself flew in on the 16th and saw for myself the care. Thank you.
Reply from Lorraine Welham, General Manager at Aaron Court

Thank you so much for taking the time to share such positive feedback. I will ensure this is fed back to the staff.

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Review from Olive H (Sister of Resident) published on 12 May 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
Care for patients with dementia is extremely poor. They are all housed in one corridor on the second floor. Mostly kept in their rooms with TVs on and doors open! No carer in the common room whenever I visited. My brother lost 5kg in weight in the 2 weeks he was resident there. Is now in the hospital
as inadequate care allowed him to injure himself. No daytime activities on show either. Very posh rooms and electronic floor mats do not make for adequate care. Would not recommend ever.
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Review from S C (Daughter-in-law of Resident) published on 18 April 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very pleased with the overall care, cleanliness, compassion, friendliness and how my father-in-law was treated generally. He had a lovely room and his family were encouraged to make it homely. Just wanted to say thank you.
Reply from Lorraine Welham, General Manager at Aaron Court

Thank you so much for your comments, they are so very much appreciated.

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Review from N B (Daughter of Resident) published on 13 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have no words to describe my gratitude to Aaron Court nurses and staff. You have the most caring, loving and compassionate staff who looked after my ill father, who was there from December 2022 until February 2023. You looked after him, and I'm so grateful for your care. If God sent Angels on earth,
then it's you all the nurses and staff, who look after people in care. I highly recommend Aaron Court to anyone. Thank you all, and God Bless you all. A big thank you to the manager for his assistance with the paperwork. God Bless.
Reply from Lorraine Welham, General Manager at Aaron Court

Thanks for such lovely feedback. I will share this with the staff.

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Review from Mary M (Wife of Resident) published on 17 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was admitted to Aaron Court for end-of-life care. Everything was done for him that could be done at this stage. He died peacefully with dignity. We were both cared for at the end. He could not have been better cared for. I am very grateful to all at Aaron Court.
Reply from Lorraine Welham, General Manager at Aaron Court

Thanks for your kind words, it was our pleasure to look after your husband and we are so glad you were happy with his care. I will pass your comments on to the staff.

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Review from Beverley K (Daughter of Resident) published on 13 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum was only in Aaron Court Care Home for three days, she was end-of-life. Would like to say a massive thank you to the staff, manager, cleaners and nursing staff, a big thank you to two members of staff in particular. What an amazing place, keep up the good work. Brilliant.
Reply from Lorraine Welham, General Manager at Aaron Court

Thank you so much for your kind comments, especially at such a difficult time. I will share these with the staff.

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Review from J D (Wife of Resident) published on 8 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall my wife's care is of a good standard. Whenever I have had issues they have been dealt with speedily and efficiently depending on the staff's availability. The staff are doing a difficult job extremely well.
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Review from J O (Daughter of Resident) published on 20 December 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Though it was difficult at first for all when my mum arrived, over time we all got used to all the staff, after some teething problems. A year or so on, I can see and say what changes have happened and how well and loved my mum is. Everyone has been an ear to listen, help and give advice to my family
and I am truly grateful. Thank you to all and keep up the good work.
Reply from Lorraine Welham, General Manager at Aaron Court

Thank you so much for the positive review, I will share this with the staff.

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Current Review Score: 9.8 (9.807)

Overview of Review Score

The Review Score of 9.8 (9.807) out of 10 for Aaron Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 43 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.807 for Aaron Court is calculated as follows: ( (410 Excellents x 5) + (87 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 502 Ratings = 4.807
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Aaron Court is based on 43 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 91 registered maximum number of service users is 18.2, which has been reached with 43 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Jul 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (1)

Lorraine

Lorraine Welham

Job Title: General Manager Joined: 2019

Lorraine has over 28 years of working in the care sector. She is an experienced manager but has also worked for the Local Authority as a Quality Improvement Officer.


She has worked with care services to drive up standards of care and assist providers to achieve compliance.
During her career, she has attended Dementia conferences and developed specialist services for those with dementia.


Lorraine is passionate about moving and handling and resident comfort and is a qualified trainer in this area.


Lorraine is committed and driven to achieving the best outcomes possible and this is achieved through investment in the staff team.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Aaron Court to verify any information. View our terms and conditions. Aaron Court has an Enhanced Service - more info.