Perry Manor

Charles Hastings Way, Worcester WR5 1ET

Perry Manor is a purpose-built Care UK home in Worcester, which opened in April 2014. The care home provides the best in 24-hour residential and nursing care for older people in luxurious surroundings.

Perry Manor is the latest in a range of ultra-modern and luxurious care homes built by Care UK and designed to enhance residents’ lives.

From the physical design of the care home, through to the care delivered by a highly trained team, and even the delicious food served – everything about Perry Manor will support your loved one to continue living a fulfilling and enjoyable life.

Care is based around personal interests and hobbies. There is a cafe, hair salon and cinema on site.

Group: Care UK Nursing & Residential Care Services

Person in charge: Katherine Matthews (Home manager)

Local Authority / Social Services: Worcestershire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 82 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Admission Information: Ages 65+.

Single Rooms: 82

Rooms with ensuite WC: 82

Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Perry Manor: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.8 (maximum of 10) for Perry Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 57 Reviews over all time. This Average Rating is also the rating value for Perry Manor in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 18 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.806 for Perry Manor is calculated as follows: ( (557 Excellents x 5) + (107 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 676 Ratings = 4.806

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Perry Manor is based on 18 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 16.4 positive Reviews (82 registered maximum number of service users ÷ 5). 18 Reviews ÷ 16.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.8 Perry Manor has a Review Score of 9.8 (9.806) from 57 Reviews


Average Ratings

  • Excellent
    52
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Perry Manor?

  • Extremely LIKELY
    51
  • Likely
    6
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Perry Manor

  • Daughter of Resident/Service User
    18
  • Resident / Service User
    10
  • Son of Resident/Service User
    10
  • Daughter-in-law of Resident/Service User
    5
  • Husband of Resident/Service User
    4
  • more

I wouldn't hesitate to recommend Perry Manor to anyone. In fact, I already have! My husband was very ill when he was admitted and he received the most excellent 24-hour care. The nurses were always very happy and couldn't do enough to make him comfortable. The home is beautifully furnished. Everywhere is spotlessly clean and the whole atmosphere is happy, light and airy. There are two beautiful gardens for the residents to enjoy and entertainment is provided for them on most days. Everyone I have spoken to were extremely happy there.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   5 out of 5

We are really pleased with how well my mum and dad have settled into Perry Manor. The staff are all lovely, any concerns are dealt with straight away, and there is a lovely homely feel in the care home. Both my parents seem happy and contented here and are treated with dignity and respect and as individuals with individual needs. Thank you!

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   4.8 out of 5

Both of our parents have been cared for in the most excellent of care. Every single member of staff goes that extra mile for their residents.
It is so comforting to know that your relatives are being looked after top such a high standard in every aspect of care.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   5 out of 5

Mum went to Perry Manor for a few weeks recovery after a hospital admission with a view to it probably being a long term stay. Unfortunately she had picked up a chest infection, was readmitted to hospital a few days later and sadly she passed away so her stay in Perry Manor was short.

However, my experience was that everyone we met at Perry Manor was warm, caring, and professional. The staff, at all levels, seemed to enjoy their work and get on well with each other. Everyone went about their tasks but had time to smile and say hello to each other, to residents and to visitors.

I cannot fault Perry Manor in anyway. I have some experience, this was the third relative I had to find a care home for and Perry Manor is by far the best I have seen and not just in Worcester. I know it's expensive; but high fees don't always give high quality - they do here. I highly recommend you check them out.

Thank you all - you were lovely.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   4.9 out of 5

Both of my parents were diagnosed with dementia in 2016 and were moved into the care home during the December. From the day of arrival, the staff at Perry Manor have made them feel welcome. The level of care given is excellent and communication with myself regarding any issues or updates on my parent's health has been consistent. There have been massive improvements in the day to day management of the home during my parents stay and I applaud the home manager for the passion and commitment to improvement.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   5 out of 5

Even though dad was only in Perry Manor for 2 weeks respite, he was treated as one of the family from day 1. The staff were always friendly and welcoming and treated dad with care and respect. All areas were kept scrupulously clean, Dad always had a clean change of clothes and the food smelled excellent.
We would not hesitate to use Perry Manor again.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   4.8 out of 5

My mother-in-law has just returned home from spending two weeks respite at Perry Manor. She was made very welcome by all the staff who involved her in the extensive activity programme which is organised for all residents. The care assessment and administration were very easy. It was noticeable how all the staff really enjoy being there and this was reflected in the fun atmosphere.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   4.8 out of 5

Staff are great, kind and patient, including the chef. The rooms are clean and tidy. If I say it myself they all go out of their way to make everyone happy and relaxed.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   4.9 out of 5

Very moving Remembrance Day celebration on the Saturday afternoon. The staff managed to involve residents from all the floors i.e dementia sufferers/able/medical care. Excellent buffet tea followed.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   4.8 out of 5

My mother received excellent care from Perry Manor care home staff and they gave her a very good quality of life in her last few months.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   4.8 out of 5

My parent was very nervous when she first came to Perry Manor and the staff gently encouraged her to trust them and that she could use her 'call button' for anything and nothing would be too much trouble.
With gentle coaxing, she eventually classed a few of the carers as her friends and this enabled her to live her last weeks peacefully.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   5 out of 5

Dad has been at Perry Manor for almost three years. The staff became his extended family, always treating him with consideration, respect and dignity, getting to know Dad and myself and truly caring for us both until the end of his life.
Perry Manor will always hold a special place in my heart.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   4.5 out of 5

An incident happened in the home that involved my mother. It was managed with respect, dignity and speed. The care in this home remains excellent!. Thank you.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   4.3 out of 5

My husband was well cared for in luxurious surroundings by cheerful, caring staff.
All the residents appeared to be content and had a relaxed and friendly relationship with staff.
The food and facilities are excellent with many activities on offer.
I was greeted on my visits with smiles from all staff and they showed concern for how I was feeling.
I wholeheartedly recommend this home.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   4.9 out of 5

Dad was in respite for two weeks, he was very well looked after. Nothing was too much trouble for the staff and the food was excellent. His room was very comfortable and nicely decorated. We would have no hesitation in using Perry Manor again should the need arise.

How likely would you be to recommend Perry Manor? Likely

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Average Rating:   5 out of 5

My father died on 20th May. Perry Manor had been his home since March. During his short time there the staff brought him back to life. He started to talk again feed himself again and even progress from a wheelchair to a walker and then to walk a little on his own. Every single member of staff treated him with the utmost dignity at all times but more than that they treated him with love. They took time each day to talk to him and to help him Facetime with me. My father loved to be shaved every day and to be dressed in a shirt and jumper and they did their best to make sure that happened even on the day. I was arriving from America and he was heavily sedated, they told him I was coming and that he was having a shave so, he would be neat and tidy ready to see me. Where else would you get that care? These people are amazing they truly love what they do, with a passion. I thank them all from the bottom of my heart for loving and caring for my father as I would.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   4.7 out of 5

The care and attention of our resident were of an extremely high standard. He always looked very well presented both in personal hygiene and appearance right up until the day he passed away. Nothing was ever too much trouble when requested by us or our resident. The staff at Perry Manor were very friendly and professional in their care of our resident and nothing was ever too much trouble no matter what was asked of them. The staff always filled us in on the care and health of our resident and his progress throughout his time at Perry Manor.

After visiting several Care Homes before making our choice this was by far the best we visited even though on this occasion we arrived unannounced.

Perry Manor compared to other Care Homes we visited seemed able to maintain a pleasant atmosphere and any unpleasant smells that obviously occurred were dealt with promptly and effectively.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   4.8 out of 5

Friendly greeting. Helpful.
Clean surroundings. Staff appeared caring towards residents. Lovely bedroom with views of trees.
Ability to help myself to tea.
Residents appear content.
No odour of urine like some nursing homes.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   4.9 out of 5

Moving a parent into residential care is a difficult decision to make and quite stressful for both of you. However, Perry Manor and the staff who work there have made this really easy for
us. From our first visit, we knew this was the right place for Dad.

My sister and I have the utmost confidence he will be looked after like a family member by the staff. It really does feel like an extension of our own homes when we visit and nothing is too much trouble for the team when Dad needs help or just some caring company.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   5 out of 5

Very happy, excellent home, marvellous food and very pleasing staff.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   5 out of 5

Having suffered a stroke in October 2016 my life altered dramatically, but thanks to the effort of the Perry Manor staff they have given me the hope and reason to carry on.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   5 out of 5

A wonderful, positive experience.
My mother in law came for respite care and did not want to leave.
Everyone has been so kind and supportive in helping her to settle.
A couple of times she hasn't been well and she has received the best care.
She says the food is delicious, she is eating really well and she is thoroughly enjoying the great range of activities.
She is like a different person since coming here and has a new lease of life.
We have the peace of mind of knowing she has the best care.
We took her back to her flat recently to collect some things and she couldn't wait to get back here as she feels this is home.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   5 out of 5

Very nice treatment of my father. Lovely staff and he is well looked after.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   4.7 out of 5

Perry Manor has been a lovely, comfortable and very welcoming place.
Very caring for our relative.

How likely would you be to recommend Perry Manor? Likely

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Average Rating:   4.6 out of 5

I came in with a broken arm requiring full-time care for a month and have found the experience pleasant and reassuring. Attention by the carers has been faultless and given with goodwill and smiling, good humour. Meals have been excellent and no request has been ignored. Coffee and tea are offered during the day and the coffee bar is always welcoming to residents and visitors.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   4.9 out of 5

I'm quite happy here. I've settled down well and everyone is very friendly.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   4.8 out of 5

From the moment my mother arrived at Perry Manor I was most impressed with the friendliness of all the staff. My mother was made to feel at home, as much as possible. Since then my mother has settled and is contented. The level of care is extremely high. Nothing is too much trouble. I can't emphasise this highly enough. As a family, we are always made to feel welcome and important.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   5 out of 5

Perry Manor looks after the residents very well all our needs are catered for.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   5 out of 5

Staff are friendly, helpful and professional in their care. Minor problems were dealt with in a friendly and professional manner.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   5 out of 5

The home made a wonderful effort to care and entertain all the residents up to and over Christmas. All the staff made the residents feel special and were welcoming to all us visitors.
The "party" was wonderful with the staff putting on the entertainment - very funny.
A lovely touch was the individual Christmas presents for each resident.
Car parking continues to be a problem though.

How likely would you be to recommend Perry Manor? Likely

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Average Rating:   4.3 out of 5

Made my mother very welcome. Excellent activities for all to enjoy.
Very pleasant staff.
Food and refreshments good.
Visitors welcome.

Only one issue is car parking. It's so difficult for visitors - which is really bad - so does not encourage friends to visit.

How likely would you be to recommend Perry Manor? Likely

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Average Rating:   4.8 out of 5

Samantha Debenham, Marketing Support Administrator at Perry Manor responded to this review on 24 Jan 2017:

We are grateful for your constructive feedback and are delighted with the positive comments and scores for the care and support we provide. We recognise that parking is an issue at Perry Manor and we are working to find a solution. The home manager will keep all residents and relatives updated on progress. We thank you again for your feedback and for taking the time to share your views.

Admission process explained full, assessment in hospital was thorough and comprehensive. On admission, the staff were kind and were aware of our needs. Appropriate encouragement was given to join in the activity programme.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   5 out of 5

My family and I found the service and attention given to my late wife to be superlative in every way. We found all the staff we had contact with kind and considerate in every way.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   4.6 out of 5

My father was only resident for a short while and he was quite unwell but he was treated with the utmost kindness, care and dignity. The care staff were just lovely and always available. Rooms new, clean and extremely comfortable.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   4.9 out of 5

The design of the home is very good, being purpose built. The garden areas are well kept and pleasing to look at. The staff are very attentive, friendly, helpful and caring. The activities (morning and afternoon) are varied and organised and include outings in a mini-bus. Nurses administer medicines promptly at the correct time and in a caring way. The food and drinks are varied and delicious, even including cakes/biscuits to have with tea/coffee or cold drinks. Even the cafe is much appreciated by residents and visitors at no cost. The staff find time to talk to the residents compared to some other homes I have visited.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   4.8 out of 5

I think 'Perry Manor' is really good. I really enjoy living here and I really like the food.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   5 out of 5

My Grandad lived at 'Perry Manor' for 2 years, in which time I found the staff very attentive and compassionate - nothing was too much trouble for them. As my Grandad's health deteriorated, the staff adapted their care skills to his needs. The staff were always respectful of his wishes and protected his dignity at all times. When my Grandfather finally passed away in early July, again the staff were compassionate and respected my Grandad's wishes. Staff came to Grandad's funeral which showed testament to their dedication to their work.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   5 out of 5

Perry Manor is a lovely care home, well presented, a wonderful safe area for residents and families to enjoy the nice outdoor garden areas. The staff are friendly and treat my dad extremely well at all times. My dad doesn't really get involved with the activities available and prefers to stay in his room, occasionally going outside in his wheelchair but if he needs to, this is easily accessible in his chair - overall an amazing care home.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   4.8 out of 5

Very kind and helpful. Well fed, restful.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   5 out of 5

So far as I can see My husband is being cared for extremely well. The staff are busy so cannot come immediately when asked for but it is very obvious that others patients need more care than my husband so he has to wait. I am pleased that when he took a tumble the matter was kept in proportion and was not treated as a disaster. These things happen. There has been a muddle in administration as our address was copied down incorrectly so that post was going astray. I should have written the address down myself rather than leave it to a member of staff. I doubt whether my husband can cope with activities.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   4.6 out of 5

From our first visit to view the home we were welcomed by the staff and treated with every respect. My wife, has been looked after very well. The room is excellent and kept clean daily. Food is very good and varied. My wife is very happy to be at Perry Manor - given she is unable to be in her own home.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   4.8 out of 5

I have been really impressed by Perry Manor. The staff are incredibly kind and caring and continue to treat mum with compassion and consideration. The atmosphere is very homely and welcoming and everyone is always smiling. There are an abundance of activities to keep all residents occupied, as the staff made very attempt to tailor care to everyone's individual needs. I cannot recommend the home enough!

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   5 out of 5

Welcomed at reception. Relatives engaged in activity - painting - but preferred to play scrabble which I thought was more mentally stimulating (though I do appreciate some residents wouldn't be capable of playing scrabble).
Relative happy but very pleased to see a family member.
Enjoyed game of scrabble in coffee area and engaged to talking to lots of different people. I feel the use of a mini bus would be a great benefit.

How likely would you be to recommend Perry Manor? Likely

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Average Rating:   4.3 out of 5

Samantha Debenham, Marketing Support Administrator at Perry Manor responded to this review on 02 Jun 2016:

We’re grateful for your feedback and are delighted with the positive comments and scores for the care and support we provide. We would also like to thank you for the constructive feedback and will arrange for the care home manager at the home to get in touch with you. The home does have a shared minibus and there are regular trips planned. Most recently we are looking forward to taking our residents on a trip to the Cathedral, and we also plan trips to the park for picnics as well as visits to the local pub and trips out to the garden centre.

Dad is very well cared for in difficult health situation. Staff are very kind and friendly. They are also very helpful to me.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   4.6 out of 5

My parents (both) have now been here for eight months. The staff on the first floor where they stay have always been friendly and welcoming and have treated both with dignity at all times. My parents always look clean and well cared for and have settled well (although mum's health did take rapid decline once she moved in). I would perhaps like to see more activities which would keep dad busy, as it is often very quiet here with little going on.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   4.5 out of 5

Samantha Debenham, Marketing Support Administrator at Perry Manor responded to this review on 31 May 2016:

We’re grateful for your feedback and are delighted with the positive comments and scores for the care and support we provide. We would also like to thank you for the constructive feedback and will arrange for the care home manager at the home to get in touch and discuss any concerns with you in person.

When I first arrived here, I had been very ill and was expecting to return home after six weeks convalescence. I was not bale to return home as it was decided it would be unsuitable. I was very upset but the staff here were so understanding and comforting that I very soon settled and began to accept Perry Manor as my home. Nothing is too much trouble, even a comforting chat or a snack in the middle of the night! My family say they can relax, knowing that I am in such good hands. I thought I would be embarrassed, being bathed and showered by 'strangers', but the staff are so discreet and conscientious of my dignity and comfort that I needn't have worried. I consider myself very fortunate to be a resident here.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   4.8 out of 5

We have found the care and support at Perry Manor to be absolutely first class. Mum has been treated like a lady since she first arrived. Nothing is too much trouble for any of the staff. The nursing care has been superb. Everyone enters the room with a smile and a personal greeting. Catering is very good with a very wide choice of food on offer at every meal, and again lovely greetings from the staff. Housekeeping is high class, room and bathroom always clean. Mum is treated with dignity at all times, and is always consulted.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   5 out of 5

My mother was admitted in December, following 11 weeks in three different hospitals. She was given a diagnosis of vascular dementia whilst in hospital and needed full time care. Her physical state was very confused and aggressive. Four months on and she is hardly recognisable, she has gained some weight due to the wonderful three meals a day. She looks better her hair and nails are done regularly. She can now hold a reasonable conversation, and she is enjoying her surroundings. She believes she chose Perry Manor! The staff are excellent, caring, encouraging, nothing is too much trouble. We (her family) are so grateful to have found a wonderful final home for our mother.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   4.7 out of 5

Generally care staff and standards are good but there is room for improvement in that the attention to individual attention to detail can be improved. Staff are friendly and helpful. I would expect the quality of care to improve to near excellent after the increase in fees from 1st April 2016 as better staff are attracted by increase in care staff salaries.

How likely would you be to recommend Perry Manor? Likely

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Average Rating:   3.7 out of 5

Samantha Debenham, Marketing Support Administrator at Perry Manor responded to this review on 19 Apr 2016:

We’re grateful for your feedback and are delighted with the positive comments and scores for the care and support we provide. We would also like to thank you for the constructive feedback and will arrange for the care home manager at the home to get in touch and discuss any concerns with you in person.

I have been living here for just over a year and i am well cared for by all the staff and my needs are always met. I get on with everyone and feel comfortable and at home here.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   4.8 out of 5

What an amazing place - cannot fault it. I would be very happy to end my days living here. My excellent remarks are all true! If I won a £ million I would sell my house and move in here.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   5 out of 5

We were initially attracted to Perry Manor by the new building with the ambience of a good hotel. My sister has now been a resident for two months and we have found the level of care and attention to be excellent and the food very good. My sister has settled in completely she feels very comfortable and well cared for. Her previous early symptoms of dementia have retreated noticeably and she seem quite stable.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   4.9 out of 5

A very straightforward and honest presentation from all, down from the manager, with a special word of thanks to customer relation manager. But then from the manager to carers, cleaners, first class efforts. I am about to take over my new room on the second floor. My wife and I cant wait for the opening and change over. We thank them all very much.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   4.3 out of 5

The home is first class. The care is superb. All the staff are very well trained and very supportive to the family. My aunt could not have had any better care anywhere.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   5 out of 5

Staff members at the home were excellent at getting my reluctant father to come in and look around the facilities. My father is now very happily enclosed at Perry Manor. A well managed home with very good staff.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   5 out of 5

Perry Manor is a high quality home in all respects, from quality of the facilities to the care and support provided by all staff. It is a modern, welcoming and relaxing environment with a 'warmth' that is achieved through the manner in which residents are cared for as individuals, and friends and relatives are welcomed as are visitors. Care is provided with thought and flexibility in a way that strikes the right balance between respect and informality; with staff always making time to talk as and when necessary. As a relative I have a high level of confidence in the staff to provide the care and support required.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   4.9 out of 5

I find Perry Manor Care Home very professionally run by the staff and management. The high standard of service in nursing care and aged care is excellent. The friendliness, calmness, helpfulness, facilities, cleanliness, quality of food provided are all exemplary. The modern state of the art décor is so cosy, comfortable, relaxing, reassuringly 'a home', particularly for the aged who are spending their end of life here. A very impressive care home.

How likely would you be to recommend Perry Manor? Extremely Likely

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Average Rating:   4.9 out of 5

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Bed Vacancies

Bed Vacancies

posted 22 May 2018

Please call us on 0190 588 8394 for current bed vacancies

Awards / Recognitions

December 2017

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Care Home Idol 2016

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