Perry Manor

Charles Hastings Way, Worcester WR5 1ET
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9.9 174 Reviews
  • Perry Manor, Worcester
Perry Manor care home provides round-the-clock residential, dementia and nursing care for older people.

The purpose-built care home has its own cinema, café and hair and beauty salon – creating a lively community atmosphere where your loved one can spend the day doing whatever they wish.

From the physical design of the care home through to the care delivered by a highly trained team, and even the delicious food served, everything about Perry Manor will support your loved one to continue living a fulfilling and enjoyable life.

The lifestyle team organises a range of group and one-to-one activities, outings and regular entertainment, all designed around residents' hobbies, likes and preferences.

Perry Manor is proud to be accredited with the Gold Standards Framework Care Homes Programme. This demonstrates the team's skill and commitment to delivering high quality, person-centred care to residents at the end of their life.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 82 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1459
  • Self-Funded Residential Dementia Care: from £1549
  • Self-Funded Nursing Care: from £1699
  • Self-Funded Nursing Dementia Care: from £1789
  • RESPITE Self-Funded Residential Care: from £1459
  • RESPITE Self-Funded Residential Dementia Care: from £1549
  • RESPITE Self-Funded Nursing Care: from £1699
  • RESPITE Self-Funded Nursing Dementia Care: from £1789

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Perry Manor to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Katherine Matthews (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (82)
  • Single Rooms with ensuite Wet Room (82)

Parking

  • On site

Total of 174, showing 1-20
9.9

Perry Manor has a Review Score of 9.9 (9.923) out of 10, based on 35 reviews in the last 2 years. Over all time Perry Manor has 174 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Perry Manor for almost 1 year, she is so much more happy than being on her own in her own home. The care and attention she receives here is exemplary. The room is very clean and bright, her laundry is done very well and returned efficiently, the events she is able to attend have
given her a new zest for life. She and her family have made the best choice here and would fully recommend Perry Manor to any visitor.

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Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Perry Manor for almost 12 months. In that time the home has always been bright , clean, well maintained ,modern and welcoming.
The staff are always visible and extremely approachable, kind and helpful. They include mum in any discussions and always encourage her to take part in all
the activities, some of which she has never done before but has engaged with it in part due to the encouragement of the staff.
The standard of food is excellent and nothing seems to be too much trouble. In fact staff seem to go out of their way to provide any requests made and make mum feel included at all times.
Out of several homes I visited before choosing the one for mum Perry Manor stood out above the rest and continues to impress me whenever I visit. I would not want my mother living anywhere else.

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Overall Experience  Overall Experience 5.0 out of 5

My nan became a resident here a few months ago, I am very impressed with the exceptional quality of care shown from all members of the Perry Manor staff, right down to the maintenance team and the housekeepers. The home is spotlessly clean, welcoming and all the staff are committed, patient, passionate
and work extremely hard to meet all the needs of the residents, from personal care to meals, activities and beyond. Not only do they care and look after the residents but also their families, making us all feel at ease that nan is being well cared for. I highly recommend Perry Manor above anyone else.

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Overall Experience  Overall Experience 5.0 out of 5

Sadly, dad passed this year aged 94. He lived a full, active, and, until recently, healthy life and was fiercely independent. But, in January his health began to fail and he could no longer live safely at home. Mum was already a resident at Perry Manor so it made sense for dad to join her, despite his
intense dislike of care homes.


It would have to be something special for him to agree moving to a home, but that's what Perry Manor is. The team and facilities are excellent. There is a real sense of community, with staff truly invested in the welfare of residents and the quality of care they provide. Whether it's catering, nursing and care, activity and entertainment, management or maintenance; all actively contribute to positive interaction with residents and families.


Our family is forever grateful for the diligence given to facilitating dad's final return from hospital so he could pass peacefully, with dignity, and mum by his side. The love and care he received was exceptional.

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Overall Experience  Overall Experience 5.0 out of 5

My wife was a resident at Perry Manor from October 2023 until her death in April 2025. During her stay I visited every day, initially my wife was slow to settle but the staff created a positive atmosphere which she enjoyed. Although she was selective in her choice of activities she enjoyed all of them
which she attended. Her room was rather cramped when 3 or more visitors arrived. She received excellent attention and support from all management and staff.

Reply from Holly Cole, Reviews Team at Perry Manor

Hi, thank you very much for taking the time to leave us feedback about your experience.


At Perry Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


Thank you for your time, and we look forward to hearing from you.


Many thanks the Care UK team

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Overall Experience  Overall Experience 5.0 out of 5

My dad had been in hospital since August 2024 following an accident whilst on holiday in Spain. Since moving to Perry Manor in January we've seen a huge difference in dad. He's gone from looking grey, old and scruffy to clean, back to his old self to look at. The care is fantastic and the carers are
all amazing.

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Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident at Perry Manor for over 5 years. Although his illness is progressing which causes him to display disruptive, distressing behaviour, the staff from all departments within the home continue to care for both of us with great compassion and sensitivity.

Reply from Caprice Geisha, Reviews Team at Perry Manor

Hi, thank you very much for taking the time to leave us feedback about your experience.At Perry Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Overall Experience  Overall Experience 5.0 out of 5

My brother was transferred from a previous care home to Perry Manor. I was amazed at the contrast in what care actually meant. Perry Manor were on a completely different level regarding respect, dignity and compassion shown to my brother. He lived at PM for two years, without any change in standard
of care and became part of the home/family. All staff are attentive and professional with the residents at heart.

Reply from Shilpa Odedra, Reviews Team at Perry Manor

Thank you very much for taking the time to leave us feedback and for your kind words. Your brother was very special to us as was his family.At Perry Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Overall Experience  Overall Experience 5.0 out of 5

Dad is extremely well cared for at Perry Manor. It has been his home for several years and the team has become his other family.
Communication is fantastic, we never need to worry that any part of his condition and care happens without us being advised of it.
The kindness and consideration shown by
his carers and also support staff and management is second to none and truly appreciated.

Reply from Caprice Geisha, Reviews Team at Perry Manor

Hi, thank you very much for taking the time to leave us feedback about your experience. At Perry Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Overall Experience  Overall Experience 5.0 out of 5

I am constantly very impressed with the care given to patients at Perry Manor Care Home in Worcester. Nothing seems too much trouble and carers are always pleasant and respectful to residents. The home is very well managed and staff well trained.
My husband has been unwell for two weeks with a chest
infection and temperature. A doctor has seen him, prescribing antibiotics and carers have been excellent in looking after him, helping him to eat and drink, and patiently caring for him. I am kept informed at every stage.

Reply from Caprice Geisha, Reviews Team at Perry Manor

Thank you very much for taking the time to leave us feedback about your experience. At Perry Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Overall Experience  Overall Experience 5.0 out of 5

My Mother has received excellent care and kindness since moving to Perry Manor at the end of March. The home is clean, welcoming, and thoughtful in what it provides. The staff throughout are disciplines are engaging and helpful. The medical/clinical care and nursing give us comfort that Mum is receiving
the very best care and attention she requires, with excellent communication.

Reply from Caprice Geisha, Reviews Team at Perry Manor

Thank you very much for taking the time to leave us feedback about your experience. At Perry Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Overall Experience  Overall Experience 5.0 out of 5

My father-in-law has been a resident at Perry Manor since June 2024 having arrived there with more complex dementia needs. Since arriving he has settled in extremely well and although there have been some behavioural issues the staff have responded to his needs in a positive manner. As a result, he
now seems more calm and content in his new surroundings. The staff always greet you with a smile and are friendly and respectful to the residents. The manager at the home is very approachable and her door is always open for a chat. The home itself is always welcoming, it is bright and immaculately clean. The cafe area offers an excellent choice of complimentary drinks and snacks. In conclusion, there is nothing negative I can say about Perry Manor, and would recommend it to anyone having to make the difficult decision of placing a family member into a care home.

Reply from Shilpa Odedra, Reviews Team at Perry Manor

Thank you very much for your kind words and for taking the time to leave us such wonderful feedback about our home. We are so glad that you are happy with the care and environment that we provide for your father-in-law. We work towards providing a high standard of service and find such words very encouraging.

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Overall Experience  Overall Experience 5.0 out of 5

Well, where to start? My dad has been a resident of Perry Manor since June of this year, he moved from another care home that could no longer provide the care he needed due to his worsening dementia. Since being at the home my dad's behaviour which can be challenging has vastly improved. The dementia
unit is staffed by the same people meaning the residents get to know them and build a relationship and the staff get to know the residents, their ways, their needs, and triggers. The staff are absolutely wonderful and nothing is too much trouble. The home itself is kept spotlessly clean and so welcoming, that every member of staff greets you with a smile. The manager's door is always open, to listen help, and support residents and families on their dementia journey. I can see that my dad is so well looked after, he's always clean, dressed nicely, and treated with respect and I know he feels loved and safe. This means so much to me, that I wouldn't hesitate to recommend this home to anyone.

Reply from Shilpa Odedra, Reviews Team at Perry Manor

Thank you for your lovely words about our home. All our staff here, strive to create an environment that is not only a home but a place where our residents are respected and cared for to a high standard. To hear such wonderful words means so much to us, thank you.

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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law received perfect attention and care. The staff were always smiling and assisted her whenever needed.

Reply from Shilpa Odedra, Reviews Team at Perry Manor

Thank you very much for your kind words. We are so glad that you were happy with the care that was provided by our caring and dedicated staff.

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Overall Experience  Overall Experience 5.0 out of 5

Mum-in-law has been at Perry Manor for three months, every member of staff has been very supportive, not just to Mum but the family too. The place is always spotless and very well run. Food is excellent, even to her asking for 'smoked salmon', it was given as a starter the following day! Cafe is superb,
nice place to sit and chat. Plenty of activities, always things going on. It took time to find a home that she and the family feel comfortable and happy with. We can honestly say Perry Manor far exceeded our expectations.

Reply from Shilpa Odedra, Reviews Team at Perry Manor

Thank you for your kind words. We are so glad that your mother-in-law has settled in well and enjoys daily life at Perry Manor. The staff are dedicated to providing a high level of service and it is always encouraging to hear when residents and families give such high praise.

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Overall Experience  Overall Experience 5.0 out of 5

It was a big decision as to which care home my mother, aged 91 went into when unfortunately she could no longer manage at home. After a tour round, impressed with what I saw, 3 months ago Mum moved to the manor. Her bedroom is extremely spacious, well-furnished with a large wet room. her own front door
to make it her area. All staff at every level are polite, extremely caring, not just to residents but to families as well with support when needed. Plenty of activities are arranged with staff taking Mum to a local Bridge club and inviting the club to the manor to play. Sports day was fun, winning 3 medals and a cup. The food is good and varied, nice coffee lounge with cakes to visit. The medical knowledge of some staff is excellent which helped me when Mum had a brief stay in hospital by explaining her issues in a way I could understand. Couldn't wish for a better home for her.

Reply from Shilpa Odedra, Reviews Team at Perry Manor

Thank you so much for these lovely sentiments. We are so glad that the process has been such a positive one and that your mother has settled in so well. At Perry Manor, we are passionate about the level of care we provide and it is so heartening to hear such wonderful words. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

Mum was admitted to Perry Manor in September 2023. As a family we cannot fault the care and attention given to Mum during her stay. The team could not do enough to support Mum and the family, specifically her husband. The home is welcoming, light and airy with lovely rooms and leisure spaces along with
many activities and services available to residents. Our lasting memories of Mum's stay are happy ones knowing that Mum was in safe hands in a lovely, caring and dignified environment. The manager and the team put so much into making residents' stays a good experience. Again I can only say the care they provide is second to none.

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Overall Experience  Overall Experience 3.0 out of 5

Signposting inside and out. My problem was finding the Perry Manor Care Home and finding my way around inside. Outside, driving alone, I did not see the name Perry Manor written on the wall of the building, nor spot any signposts as I drove into the hospital grounds. You need much better signposting.
Inside, instructed to go to floor 2, when I left the lift there was no label on the office in front of me, so I wandered around far too much.

Reply from Samantha Debenham, Reviews Team at Perry Manor

Thank you for your constructive feedback, however, we are surprised to hear of your difficulty navigating the home. We have ample signage surrounding the property, as well as near the roundabout before entering the driveway. We also have several signs along the driveway directing visitors to car parking. Once inside the home, we have wall-mounted signage directing visitors to our different suites. Our helpful team are also always on hand to guide you if you need help in future.

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Overall Experience  Overall Experience 5.0 out of 5

My mother spent her final year at Perry Manor. The care she received was second to none. She was happy here and we could not have wished for better care.

Reply from Caprice Geisha, Reviews Team at Perry Manor

Hi Jane, thank you very much for taking the time to leave us feedback about your experience. At Perry Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent care home.
Very glad my wife had her last few months here.
Carers were second to none in the care for her.

Reply from Caprice Geisha, Reviews Team at Perry Manor

Thank you very much for taking the time to leave us feedback about your experience.At Perry Manor Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Current Review Score: 9.9 (9.923)

Overview of Review Score

The Review Score of 9.9 (9.923) out of 10 for Perry Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.923 for Perry Manor is calculated as follows: ( (398 Excellents x 5) + (4 Goods x 4) + (12 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 415 Ratings = 4.923

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Perry Manor is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 82 registered maximum number of service users is 16.4, which has been reached with 34 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Oct 2018

Overall
Outstanding

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Outstanding
  • Safe

    Good
  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (114)

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Meet the Team (1)

Katherine

Katherine Matthews

Job Title: Home Manager

Joined: 2016

I’m a qualified Registered Mental Health Nurse, and prior to joining Perry Manor in 2016, I was Deputy Hospital Director of a 63-bed psychiatric hospital in Bristol. I originally joined Care UK in 2006 and worked in its mental health division. The idea of returning to work for the organisation was attractive because I believed in its core values, and respected its ‘care first, business second’ approach.


Since joining the Perry Manor team, I’ve been making positive changes for both the residents and my colleagues. I was thrilled when we received an ‘outstanding’ rating from the Care Quality Commission at our inspection in late 2018. We were the first home in Worcester to achieve this quality rating.


I’ve also been honoured to have won a couple of recent awards for my work. In 2019 I won silver in the British Journal of Nursing Awards and in the same year I won the award for Best Dementia Care Manager at the National Dementia Care Awards.


I’m incredibly proud of the fantastic home we’ve created for older people in Worcester – none of which would have been possible without the commitment and passion of the team at Perry Manor. When you work in a care home you realise that it is organic, there will never be a finished product. It continues to grow, change and develop. Looking ahead, we will continue to strive to deliver the best care to every resident, keeping up-to-date with the latest practice and working with residents and their families to make Perry Manor a home from home for all of our residents.

Frequently Asked Questions about Perry Manor

What types of Care is Perry Manor registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Perry Manor have?

There are 82 Single Rooms.

What are the Facilities & Services at Perry Manor?

Own Furniture if required, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Perry Manor to the centre of Worcester?

1.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Perry Manor to verify any information. View our terms and conditions. Perry Manor has an Enhanced Service - more info.