Perry Manor

Charles Hastings Way, Worcester WR5 1ET
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9.9 186 Reviews
  • Perry Manor, Worcester
Perry Manor care home provides round-the-clock residential, dementia and nursing care for older people.

The purpose-built care home has its own cinema, café and hair and beauty salon – creating a lively community atmosphere where your loved one can spend the day doing whatever they wish.

From the physical design of the care home through to the care delivered by a highly trained team, and even the delicious food served, everything about Perry Manor will support your loved one to continue living a fulfilling and enjoyable life.

The lifestyle team organises a range of group and one-to-one activities, outings and regular entertainment, all designed around residents' hobbies, likes and preferences.

Perry Manor is proud to be accredited with the Gold Standards Framework Care Homes Programme. This demonstrates the team's skill and commitment to delivering high quality, person-centred care to residents at the end of their life.
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Care Provided by Perry Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 82 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1554
  • Self-Funded Residential Dementia Care: from £1649
  • Self-Funded Nursing Care: from £1819
  • Self-Funded Nursing Dementia Care: from £1914
  • RESPITE Self-Funded Residential Care: from £1764
  • RESPITE Self-Funded Residential Dementia Care: from £1859
  • RESPITE Self-Funded Nursing Care: from £2029
  • RESPITE Self-Funded Nursing Dementia Care: from £2124

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Perry Manor to find out the exact price for your requirements.

Contact Perry Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Perry Manor to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Katherine Matthews (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (82)
  • Single Rooms with Ensuite Wet Room (82)

Parking

  • On site

Perry Manor Reviews (186)

9.9

Perry Manor has a Review Score of 9.9 (9.940) out of 10, based on 42 reviews in the last 2 years.
Over all time Perry Manor has 186 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Perry Manor
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Total of 186, showing 61-80
Review from A S (Son of Resident) published on 14 June 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
The facilities at Perry Manor matched dad's needs and he started in the Malvern suite in March 2022. It soon became apparent that the team consider each resident as a part of their family. The team took time to consider the detail of care required. In many cases, the decisions taken in the implementation
of care clearly put dads' needs first and the demanding consequent challenges to the staff second. An example being to give dad as much autonomy and freedom as his condition allowed. Such decisions have resulted in dad settling quickly and most importantly allowing him to find comfort and a little contentment in this chapter of his life. I am very grateful that the team in Perry Manor have the resources, competence, and most importantly the positive mindset to giving those with the most challenging illnesses the best of care in a warm, caring, and kind environment.
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Review from C O (Mother of Resident) published on 18 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was the hardest decision of my life to hand over the care of my mother but Perry Manor has made that transfer as smooth and pain-free as possible. Perry Manor has exceeded our expectations.
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Review from Lois H (Daughter of Resident) published on 13 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely home, really clean and tidy. Staff are wonderful, really helpful and very clear with the information they provided. Dad was treated like a human and the staff really showed care and attention when dealing with him.
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Review from Graham M (Resident) published on 23 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have come to Perry Manor as they offer specialist nursing care for my personal needs. This does mean being a little further away from my family, but I have felt welcomed into the home and really happy with the care I receive. I was previously quite poorly, but they nursed me back to good health. The
staff are very supportive and will do anything for you.
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Review from Mark B (Resident) published on 2 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Perry Manor has provided me with structured and nursing care, enabling me to have a quality of life again. We all have our individual barriers on many levels for me these have been professionally and lovingly approached and managed by the care received here. I will always be grateful for this opportunity
to 'turn a new page'
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Review from Jenny W (Daughter of Resident) published on 8 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot recommend Perry Manor care home enough. They have made my mother so welcome. The staff are very patient and kind. At last, I know my mother is safe.
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Review from B T (Resident) published on 27 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found my time very beneficial and comfortable. The staff here have been most helpful and willing to cater to individual needs or preferences.
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Review from Jacqui T (Resident) published on 13 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home caters for all types of care needs with expertise and empathy. The staff are well trained and work exceedingly hard. All are of a pleasant demeanour and put your dignity first. The facilities are great and there is always something to keep you occupied. The entertainment staff are all
very talented. On the whole, I wouldn't hesitate in recommending this wonderful home to anyone.
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Review from K W (Daughter of Resident) published on 14 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum's move into residential care was unexpected and distressing for everyone. From the very beginning, the staff at Perry Manor did everything they could to help us through the move and make things as welcoming for mum as possible. Covid-19 makes the situation very difficult but even if we have limited
time with Mum, I am that the staff are working hard to keep her safe and comfortable.
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Review from Andrew S (Respite Resident) published on 6 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the staff very helpful and kind. They do their best to help assist in all you ask of them and a smile. They are great.
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Review from Paul B (Son of Resident) published on 5 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the staff to be most helpful, polite and very accommodating. Beautiful home; cannot fault it.
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Review from C W (Friend of Resident) published on 5 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are so friendly, helpful and courteous and the whole atmosphere is happy and supportive. Our visit was under COVID regulations but the home was very organized and welcoming. Residents appeared very content in their very supportive environment. Excellent all round.
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Review from Annette S (Wife of Resident) published on 15 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't thank the staff at Perry Manor Care Home enough. They were amazing, they looked after my husband as if he was a member of their own family. Nothing was too much trouble for them. I can recommend it without reservations to anyone considering such a place for their own needs or the needs of a
relative.
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Review from A F (Daughter of Resident) published on 13 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Relieved that my dad can receive the care that he needs in such a wonderful environment.
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Review from Patricia T (Wife of Resident) published on 12 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
More than satisfied with my husband's care. Being very unsettled at the beginning, he is now content and joining in activities and social gatherings.
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Review from O W (Resident) published on 30 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience has been pleasanter than anticipated, with a greater degree of autonomy with regard to meals and activities. The staff have been very supportive and helpful and I have enjoyed meeting up with fellow residents. The occasional visit such as to the countryside park are very welcome - we need
to stay connected to the world outside to avoid becoming institutionalised. Similarly, visits from 'entertainers', e.g. when we had a visiting pianist or choir - live music is most welcome.
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Review from Alison F (Daughter of Resident) published on 15 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother, who is 94 years old, has been a resident at Perry Manor Care Home since May 2019. She is frail physically and alert mentally and has been cared for with great kindness, dignity and a smile from all the staff who have contributed to my mother’s well being. Prior to ‘lockdown’ there were numerous
daily activities that residents could partake in and my mother loved having her nails done. I would have no hesitation in recommending Perry Manor Care Home as a wonderful place for your elderly loved ones. The staff go beyond their duties. Also, the food is wonderful and the kitchen staff are happy to take on individual requests.
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Review from M J (Next of Kin) published on 13 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Despite Mum not wishing ever to be in a ‘home’ there is no question that Home is exactly what Perry Manor is for my Mum. Not only has Mum two sorts of dementia to contend with but almost no communication skills remaining throughout her time at Perry Manor, so caring for her with dignity, humour and
deep humanity is the most incredible skill. Perry Manor is an undoubted blessing which cares for residents (and their families) with compassion and utmost professionalism.
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Review from Guy D (Son of Resident) published on 6 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Perry Manor are very sensitive and extremely caring in their approach enabling my mother to settle in at the home. The staff supports my mother extremely well throughout the day and night, which considering she has dementia can present many challenges. I'm glad to say that my Mum still
has the same wicked sense of humour thanks to the commitment of the staff and management. The standard of care is excellent and this has been demonstrated more than ever during the COVID-19 and remains so.
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Review from David E (Son of Resident) published on 28 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have never seen such a dedicated and devoted team of staff working together as I did in Perry Manor. Entrusting the care of your loved one to somebody else, then not being able to visit them has been one of the most challenging times of my life, but the effort from the team to go above and beyond
normal care to ensure my Mum was cared for, and we remained in communication was for me, unrivalled. Moving Mum to Perry Manor was the hardest decision, but the best decision my Sister and I ever made. I cannot imagine a higher level of care and dedication from a care home team is possible.
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Current Review Score: 9.9 (9.940)

Overview of Review Score

The Review Score of 9.9 (9.940) out of 10 for Perry Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 42 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.940 for Perry Manor is calculated as follows: ( (484 Excellents x 5) + (4 Goods x 4) + (11 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 500 Ratings = 4.94
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Perry Manor is based on 41 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 82 registered maximum number of service users is 16.4, which has been reached with 41 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Oct 2018

Overall Outstanding

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (123)

Meet the Team (1)

Katherine

Katherine Matthews

Job Title: Home Manager Joined: 2016

I’m a qualified Registered Mental Health Nurse, and prior to joining Perry Manor in 2016, I was Deputy Hospital Director of a 63-bed psychiatric hospital in Bristol. I originally joined Care UK in 2006 and worked in its mental health division. The idea of returning to work for the organisation was attractive because I believed in its core values, and respected its ‘care first, business second’ approach.


Since joining the Perry Manor team, I’ve been making positive changes for both the residents and my colleagues. I was thrilled when we received an ‘outstanding’ rating from the Care Quality Commission at our inspection in late 2018. We were the first home in Worcester to achieve this quality rating.


I’ve also been honoured to have won a couple of recent awards for my work. In 2019 I won silver in the British Journal of Nursing Awards and in the same year I won the award for Best Dementia Care Manager at the National Dementia Care Awards.


I’m incredibly proud of the fantastic home we’ve created for older people in Worcester – none of which would have been possible without the commitment and passion of the team at Perry Manor. When you work in a care home you realise that it is organic, there will never be a finished product. It continues to grow, change and develop. Looking ahead, we will continue to strive to deliver the best care to every resident, keeping up-to-date with the latest practice and working with residents and their families to make Perry Manor a home from home for all of our residents.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Perry Manor to verify any information. View our terms and conditions. Perry Manor has an Enhanced Service - more info.