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Perry Manor

Charles Hastings Way, Worcester, Worcestershire WR5 1ET
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Wonderful welcome and continued care and support from every team memberL L(Daughter of Resident/Service User)
Perry Manor, Worcester
Perry Manor, Worcester
Perry Manor, Worcester

Perry Manor care home provides round-the-clock residential, dementia and nursing care for older people.

The purpose-built care home has its own cinema, café and hair and beauty salon – creating a lively community atmosphere where your loved one can spend the day doing whatever they wish.

From the physical design of the care home through to the care delivered by a highly trained team, and even the delicious food served, everything about Perry...  

Care Provided by Perry Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 82 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,554From £1,748
Residential Dementia CareFrom £1,649From £1,855
Nursing CareFrom £1,819From £2,046
Nursing Dementia CareFrom £1,914From £2,153

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.

What’s included?

• All care and support including a monthly review of care plans

• All meals, snacks and drinks freshly prepared every day by our chef

• Access to landscaped gardens

• Activities and lifestyle programme

• All utilities and other accommodation costs

• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.

Contact Perry Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Katherine Matthews (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (82)
  • Single Rooms with ensuite Wet Room (82)

Parking

  • On site

Perry Manor Reviews (198)

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10

Perry Manor has a Review Score of 10 (9.988) out of 10, based on 41 reviews in the last 2 years. Over all time Perry Manor has 198 reviews.

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Showing 198 reviews matching selected criteria
Review from Geoffrey D (Resident / Service User) published on 20 February 2019 Submitted via Postal Card
Overall Experience

I am a resident of 4 1/2 years at Perry Manor. It is now my home, I hope til I die. I am very happy with all my carers and the management is very good. The nurses are OK. I thought I had come here for respite but I was made such a fuss of, I soon settled in. I am not too happy with agency staff, some can't speak English. The Internet is very bad, analogue phones are just as bad.

Reply from Samantha Debenham, Personal Assistant at Perry Manor

It’s lovely to hear that you have soon settled in at Perry Manor and that you are very happy with all your carers. We have now had WiFi booster installed which will improve access to the internet. We are sorry to hear your thoughts on agency staff. Care UK aim to use minimal agency staff and we are recruiting and interviewing new permanent nurses and carers to reduce this.

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Review from Sharon J (Daughter of Resident) published on 20 February 2019 Submitted via Postal Card
Overall Experience

I am very happy with the standard of care my dad receives in the home, the staff, food and personal care are all fantastic and Dad is looked after very well by the nursing staff when it is needed. My only problem is the signal for mobile phones is very poor in my dad's room and we struggle to call him at times, the coffee machine is often broken but the cakes/treats on offer are fabulous.

Reply from Samantha Debenham, Personal Assistant at Perry Manor

Thank you very much for your review. We are delighted that you rate personal care, support and activities as excellent. The issue with the signal for mobiles has now been addressed as we have had WiFi boosters installed and the coffee machine is now fixed.

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Review from Jane B (Daughter of Resident) published on 19 February 2019 Submitted via Postal Card
Overall Experience
Friendly, caring staff who are very attentive to residents.
A pleasing atmosphere with activities for residents and pleasant meals.

Good communication between staff, residents and family members.

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Review from Diane F (Friend of Resident) published on 19 February 2019 Submitted via Postal Card
Overall Experience

I visit my ex-neighbour most weeks. He always appears happy and chats about what he has been involved with in the week. He is always clean and tidy.

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Review from S D (Daughter-in-law of Resident) published on 15 February 2019 Submitted via Postal Card
Overall Experience

Pleasant to visit resident. Cheerful staff and very helpful.

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Review from Helen T (Daughter of Resident) published on 15 February 2019 Submitted via Postal Card
Overall Experience

All the staff are helpful, polite and all work hard for all the residents who live here. I recommend this place, Perry Manor, to everyone. The people who work here really look after their residents and you can leave your mother etc and know they are being looked after in a safe place and are well looked after and are happy.

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Review from Carole D (Daughter of Resident) published on 15 February 2019 Submitted via Postal Card
Overall Experience

The staff are always pleasant and helpful. Nothing is too much trouble, the facilities are very good.

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Review from Louise J (Wife of Resident) published on 8 January 2019 Submitted via Postal Card
Overall Experience

My husband moved into Perry Manor after spending 4 months in the hospital after a stroke, he has settled in well. The nurses and carers have been extremely careful in managing his needs and have done this in a kind and compassionate manner. He is treated with great respect, in fact, the whole ethos of Perry Manor is respectful ensuring dignity and consideration. It is a lively and friendly environment. Visitors and family are really well treated too.

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Review from Deborah (Daughter of Resident) published on 8 January 2019 Submitted via Website
Overall Experience
Mum arrived in Perry Manor after a fantastic welcome service provided by admissions after a long hospital stay.
Perry Manor have worked very hard to get to know Mum. I have watched as she has grown in confidence with support/care provided which is very often above/beyond. This collectively comes from receptionists/nurses/cleaners/housekeeping and senior staff who all work very hard to bring a professional/friendly service which mum now calls home.
Mum suffers from anxiety as she no longer walks and feels frustrated not being able to get to one place or another the way she used to. All staff recognize this, are patient/kind/reassuring especially when family are not around which is extremely comforting.

Mum enjoys going to lunch/dinner with her new resident friends and spending quality time with family and friends drinking frothy coffee/cake and we all wonder what lovely cake is being made every day. We've all got s little bigger but hey it's Christmas!! Well done Perry Manor.

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Review from K K (Daughter of Resident) published on 30 October 2018 Submitted via Postal Card
Overall Experience

My parents have recently moved to Perry Manor and all staff have ensured that they settle in well. Whilst my Dad's room is on the nursing floor and Mum on residential, the staff do their utmost to ensure that they spend quality time together throughout the day. My parents are welcomed on both floors by catering staff for meals and the food is excellent with plenty of choice. All the staff make my parents feel at home and visitors are made very welcome.

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Review from C H (Daughter of Resident) published on 17 July 2018 Submitted via Postal Card
Overall Experience
1) Lack of full-time Manager
2) Complete review of catering and dining room service required.
A) Poor food choices/very poor presentation of meals/staff helping themselves to finger food during service.
B) Very poor ambience in the dining room (Cromwell) - staff flying around all the time cf New Street Station.

3) Residents not getting resident-led service/poor communication between staff at times.

Reply from Amy Wilson, AD at Perry Manor

We appreciate you taking time to provide feedback on Perry Manor and are delighted to see your positive score on our activities and facilities. The home manager has recently been supporting a sister home for a couple of days a week but she is now back at Perry Manor full time. During that period we...  

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Review from Mary I (Friend of Resident) published on 17 July 2018 Submitted via Postal Card
Overall Experience

My friend is a resident is very happy and contented in Perry Manor. The meals seem very good and the staff are very kind, thoughtful and understanding. Sometimes I feel they are too busy as my friend has had to wait quite a long time, sometimes several hours for a personal need to be taken care of. This may be due to staff shortages or just a lot to be done at that particular time.

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Review from Kim B (Daughter of Resident) published on 12 July 2018 Submitted via Postal Card
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Overall, I'm very happy with the care my father receives. The only possible complaint is staffing but I realise that this is a problem in all homes and the staff you have are wonderful. The best thing about my dad staying here is that when I bring him home after a day out my father and I breathe a sigh of relief that he is back safe and home.

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Review from Jim L (Friend of Resident) published on 12 July 2018 Submitted via Postal Card
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I am a visitor who visits my friend. The care is outstanding, the staff outstanding and the setting is wonderful. It is wonderful to come to stay and visit. I would recommend this place to anyone. I talk about Perry Manor to all I know for their kindness and care.

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Review from E R (Resident / Service User) published on 12 July 2018 Submitted via Postal Card
Overall Experience

From the start of my residence, I have felt safe, comfortable and well cared for. The place is clean and well maintained. Any complaints are dealt with promptly. I can choose to enjoy privacy in my room or mingle with others in the lounges and during communal events which are regularly held here. We have varied menus of reasonable high standard and alternatives are offered also. The staff are so considerate, caring and often go to the extreme. This is my home.

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Review from Caroline S (Daughter of Resident) published on 12 July 2018 Submitted via Postal Card
Overall Experience
Mum is really happy at Perry Manor. I am pleased that the staff seem to stay in post for a long time providing continuity of care.

I am also impressed by the range of activities on offer.

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Review from Robert M (Son of Resident) published on 12 July 2018 Submitted via Postal Card
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Both my parents have been cared for in Perry Manor. I have been visiting Perry Manor for three and a half years or more. The staff have always been very good.

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Review from Tony (Son of Resident) published on 12 July 2018 Submitted via Postal Card
Overall Experience
Excellent level of care. Both parents have dementia. Initially, they shared a bedroom and sitting room on the first floor. One is now on the ground floor because the other showed signs of aggression. It's great that they have been kept in the same home. The care on the ground floor is not tailored to dementia so it feels less good.

Unfortunate that Care UK tried to increase fees by 6% more than inflation.

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Review from Marion W (Daughter of Resident) published on 10 July 2018 Submitted via Postal Card
Overall Experience

I am extremely happy that my mum is a resident. I feel that she matters to all staff and that her needs are being met in all areas. Plus, I think we, her family, are given great consideration.

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Review from Christie G (Resident / Service User) published on 10 July 2018 Submitted via Postal Card
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All staff are friendly and helpful. All residents are happy and well cared for.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 October 2018
Overall
Outstanding
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (44) & Events (0)

News
  • 01 Jul 2026

    A care home in Worcester invited children for a special gardening session. Residents from Care UK’s Perry Manor, on Charles Hastings Way, taught children from local childminders the basics of...

  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

Upcoming Events

There are no upcoming events for Perry Manor.

Awards / Recognitions (142)

  • 23 Jul 2026Recipient: Care UK
  • 17 Jul 2026Recipient: Perry Manor
  • 13 Jul 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Perry Manor.

Meet the Team (1)

Katherine Matthews
Katherine MatthewsJob Title:Home ManagerJoined: 2016

I’m a qualified Registered Mental Health Nurse, and prior to joining Perry Manor in 2016, I was Deputy Hospital Director of a 63-bed psychiatric hospital in Bristol. I originally joined Care UK in 2006 and worked in its mental health division. The idea of returning to work for the organisation was attractive because I believed in its core values, and respected its ‘care first, business second’ approach.

Since joining the Perry Manor team, I’ve been making positive changes for both the residents and my colleagues. I was thrilled when we received an ‘outstanding’ rating from the Care Quality Commission at our inspection in late 2018. We were the first home in Worcester to achieve this quality rating.

I’ve also been honoured to have won a couple of recent awards for my work. In 2019 I won silver in the British Journal of Nursing Awards and in the same year I won the award for Best Dementia Care Manager at the National Dementia Care Awards.

I’m incredibly proud of the fantastic home we’ve created for older people in Worcester – none of which would have been possible without the commitment and passion of the team at Perry Manor. When you work in a care home you realise that it is organic, there will never be a finished product. It continues to grow, change and develop. Looking ahead, we will continue to strive to deliver the best care to every resident, keeping up-to-date with the latest practice and working with residents and their families to make Perry Manor a home from home for all of our residents.

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