Golden Sands Residential Home

10 Nelson Road, Westward Ho, Bideford EX39 1LF
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8.1 4 Reviews
  • Golden Sands Residential Home, Bideford
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Care Provided by Golden Sands Residential Home

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 17 Service Users

Other Care Provided

  • Convalescent Care
  • Day Care

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Riverbank Care Ltd

Person in Charge

  • Kelly Saye (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (17)
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Golden Sands Residential Home Reviews (4)

8.1

Golden Sands Residential Home has a Review Score of 8.1 (8.127) out of 10, based on 1 reviews in the last 2 years.
Over all time Golden Sands Residential Home has 4 reviews.

Overall Experience
  • 4
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Date Published
  • 4
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  • 1
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Reviewer Connection to Golden Sands Residential Home
  • 2
  • 1
  • 1
Total of 4, showing 1-4
Review from Jan E (Wife of Resident) published on 7 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was in need of respite care and we feel so lucky to have secured a week's vacancy at Golden Sands. From the minute we walked in to 'view' until he came home my husband felt cared for and appreciated in a very personal and professional manner. All the staff were very kind and helpful, the
food was excellent and catered for his particular requirements perfectly. When I fetched him home he was sorry to go and was so happy we will be hoping to return. Thank you all!
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  • Treated with Dignity
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Review from Robert D (Son of Resident) published on 30 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Golden Sands is a home from home for residents, as far as any residential home can be. My mum (95 and with multiple health issues) has settled in extraordinarily well in just a short time and speaks very highly of the home and its lovely caring staff. They have got her interested in life again, eating
with pleasure, better than in years, and enjoying the environment (including the large and lovely garden) and the variety of activities, as well as her friendly fellow residents. The staff are also friendly and responsive towards me and keep me well informed; so I feel completely confident that Mum is in kind, safe hands. We were extremely lucky to get her into Golden Sands and I can’t speak too highly of it. Thank you!
Reply from Carolin, Administrator at Golden Sands Residential Home
We would like to thank you for your lovely comments. We will ensure that the staff get to read them. It is nice to think that the care in this Home has not gone unnoticed. We endeavour to create a…read more
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Review from Michael F (Son of Resident) published on 27 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
After looking at a number care homes for my mother, Golden Sands stood out from all the rest as the most caring owners and staff. My mother, who was 96, never thought that she would be happy in a home. After a matter of weeks, mother was calling Golden Sands her new home. One staff member in particular
along with the rest of the staff made us so welcome from the start. Mother had lovely room which was and airy, at all times the room was spotlessly clean, her clothes were washed and ironed to mother's satisfaction which is something for lady of 96 with very high standards.
When ever I visited my mother at least twice a week, she was enjoying the entertainment and joining in. Up to her last days the staff were most caring even sitting with her when she passed away.


I would highly recommend Golden Sands as a caring and happy home with some of the best staff I have come across.
Thank you all for looking after my mother.

Reply from Jackie Thisby, Director at Golden Sands Residential Home
We would like to thank the family for their extremely positive comments. It is very much appreciated by everybody at Golden Sands.
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Review from Wendy H (Daughter of Resident) published on 7 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother lived at Golden Sands for two years, ending her life here in May this year. From the beginning of her time, the staff all determined to make her feel at home and comfortable. In the beginning, she found it difficult to adjust, however, every effort was made to work with the family to help
Mum make this her new home. She soon began calling Golden Sands 'home' and made many new friends, some residents but also many of the staff also.


Some of her family live considerable distances away and yet just a phone call would reassure us that Mum was doing fine, and at all times staff were friendly and welcoming, no matter how busy they were, they too became our friends. Whether calling in to visit as a local or long distant relative we were all always made welcome.


In the end, the management and staff at Golden Sands did everything humanly possible to work with Mum's GP, family and her worsening condition through old age, and we all cannot thank Golden Sands enough for Mum's time here.

Reply from Jackie Thisby, Director at Golden Sands Residential Home
We would just like to thank the family for their kind words and is nice to think that our care within the home has not gone unnoticed. We will assure that all staff are may aware of these lovely…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.1 (8.127)

Overview of Review Score

The Review Score of 8.1 (8.127) out of 10 for Golden Sands Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.833 for Golden Sands Residential Home is calculated as follows: ( (10 Excellents x 5) + (2 Goods x 4) ) ÷ 12 Ratings = 4.833
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.294 Points relating to the number of positive Reviews for Golden Sands Residential Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 17 registered maximum number of service users is 3.4. 1 Positive Reviews ÷ 3.4 = 0.294
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Jan 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Golden Sands Residential Home

What types of Care is Golden Sands Residential Home registered for?

Older Person Care is the registered (by the Care Quality Commission) category of Care.

How many Rooms does Golden Sands Residential Home have?

There are 17 Single Rooms.

What are the Facilities & Services at Golden Sands Residential Home?

Smoking not permitted, Close to Local shops, Lift, Stairlift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Golden Sands Residential Home to the centre of Bideford?

2.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Golden Sands Residential Home to verify any information. View our terms and conditions. Golden Sands Residential Home has an Basic Service - more info.