
The entire team are amazing, nothing is too much trouble for either my dad or us as a family.S R(Daughter of Resident/Service User)

I think we have found a diamond of a care home.T D(Friend of Resident/Service User)

The staff and carers are all very lovely and welcoming, and I feel my mum is very well looked afterJoanna G(Daughter of Resident/Service User)

The entire team are amazing, nothing is too much trouble for either my dad or us as a family.S R(Daughter of Resident/Service User)

I think we have found a diamond of a care home.T D(Friend of Resident/Service User)

The staff and carers are all very lovely and welcoming, and I feel my mum is very well looked afterJoanna G(Daughter of Resident/Service User)

Buckingham House is a purpose-built Care Home providing caregiving for nursing, residential and dementia residents by well-trained and well-led carers and nurses. The home facilitates 24-hour personalised care whilst supporting people to have their independence and dignity.
The home boasts a number of lounges, two dining area, two cafes, a library and hair dressing salon, as well as beautifully landscaped gardens and patio areas. Each room is en-suite and decorated to...
Care Provided by Buckingham House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 53 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
The price(s) shown are provided by the care home. Contact Buckingham House Care Home for full pricing details and T&Cs.
Contact Buckingham House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Maria Mallaband Care Group Ltd
- Private Owned
Person in charge
- Courtney Harry (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: -1
- Number of floors: 2
Room Information
- Single Rooms (53)
- Single Rooms with ensuite Wet Room (53)
Visiting
- No restriction on visiting hours.
Parking
- On site parking available.
Buckingham House Care Home Reviews (103)
Buckingham House Care Home has a Review Score of 9.9 (9.947) out of 10, based on 24 reviews in the last 2 years.
Over all time Buckingham House Care Home has 103 reviews.
The home is so lovely and the staff are fabulous. My mum was admitted from hospital for rehab and recovery and she is so happy and has really enjoyed her time at Buckingham House. Would highly recommend.
Fantastic staff from the admin/reception staff and the managers, through to the care staff and cleaners. Everyone I have come across is empathetic and caring and this is reflected in the feel of the home. The care is resident led and even when dealing with challenging behaviour the attitude of the staff is one of understanding and kindness. It has made an extremely difficult transition for my mum and the rest of the family much easier and I am confident that she is in the best hands.
I like it. They are very understanding. The food is excellent.
Manager and staff are very nice, nothing is too much trouble. I know my husband is being looked after - Thank you.
The entire team at Buckingham House provide an exemplary service and give me the confidence of every visit that my mum is safe and sound, stimulated and valued. Well done everyone you have given mum her dignity back
I am now able to visit my mother inside her room after outside visits only since she became a resident. The staff are superb and my mum is always clean and as cheerful as she can be as she is bedbound and on 24-hour oxygen. The home is always welcoming and available to answer any questions we may have regarding my mums care.
Absolutely first class at every level. Terrific staff, food and accommodation - can't fault it.
Lovely care home, my nan always seems so happy and talks very highly of the staff. She is always clean and tidy when I visit and is usually excited to tell me about what she has been doing and showing me her lovely painted nails. We are kept up to date with photos and videos of her looking very happy, which we love receiving.
Buckingham House is a lovely care home. My mother was transferred here from hospital 2 months ago and the care she has received has been wonderful. I cannot recommend it highly enough.
I have over the years suffered mental health problems but have always received wonderful treatment and care at Buckingham House.
All the staff have been absolutely amazing. They have kept me informed and made a huge difference to mums rehabilitation. Mum has been so happy to stay here. A special appreciation to the lady on mums floor and for the receptionist who has been so efficient and lovely. I would have no problem with mum coming back if she ever needed to. A very Big big thank you from me and mum.
Despite a difficult past year with Covid-19, my wife seems to have settled in okay. She moved in April 2020. She is a bit restless but has been for a couple of years now. The management and staff I have met have all been delightful, friendly, helpful, and cannot be faulted. My options following are based on my very restricted access during the pandemic.
Very friendly positive attitude fo staff. Good accommodation and staff. Food is very good.
Buckingham House provides excellent care for residents. The way the manager and staff have managed the Covid crisis is amazing, relatives are kept well informed and updated with regular phone calls and emails as well as Zoom relatives meetings. The staff are unfailingly kind, gentle and compassionate to residents - it feels like a family. The staff notice small changes in residents' mood and behaviour and seek to understand why this might be. My mother has now been a resident for 2 years - we have had complete peace of mind and she is happy, with all her needs being met.
The care home is very clean and very well organised.
The manager and his staff are doing a great job. When we arrived for a Sunday visit a few weeks ago, we were treated very well and things were explained to us.
When my sister arrived she was distant and withdrawn. Now she smiles and laughs again.
I particularly was made welcome and visit daily during this dreadful Covid time. Thanks to all reception, nursing and others.
Staff excellent and friendly.
I truly believe it's the staff that make Buckingham House a "home" they are always happy and go out of their way to help.
With this current climate they have coped amazingly well, going to great lengths to keep the residents as safe as possible and deservedly so they have just won Care Home of the Year in the Maria Mallaband and Countrywide Care Awards 2020.
I do miss seeing a certain member of staff around the place as she helped us make our decision. Keep it up.
Very clean and comfortable environment and the staff are friendly and supportive.
The doors have now opened for very carefully organised one to one weekly visiting - it was unbelievably wonderful to see Mum again, so many months later, sitting in the sun, in the new, beautifully decorated sensory garden.
I have nothing but the highest of praise and admiration for the manager and all his wonderful staff, always so cheerful and patient. I know they will continue to do their utmost to keep Mum well, safe and happy. I can not recommend Buckingham House highly enough.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 October 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Buckingham House Care Home.
There are no upcoming events for Buckingham House Care Home.
Awards / Recognitions (4)
- 07 Aug 2020Recipient: Buckingham House Care Home
- 28 Feb 2019Recipient: Maria Mallaband Care Group Ltd
- 01 Apr 2017Recipient: Maria Mallaband Care Group Ltd
Accreditations
There are no accreditations posted yet for Buckingham House Care Home.
Meet the Team (7)

Working within the home, I have discovered that I could not see myself working within any other profession. I am passionate and committed to provide resident led care, empowering those whose home we have the privilege of working within to have the best and most independent quality of life. I love keeping involved in daily living within the home and continue to support residents and the team with daily life at Buckingham House.

I have a variety of managerial experience across Health and Social Care and have worked as a Deputy Manager with MMCG for almost 2 years.
It is important to me that we uphold and maintain the same level of care that I expect my parents to receive. I am passionate to ensure that all our residents are clinically safe and their needs are met holistically. I see myself as the bridge between the management and wider teams in the home.

I oversee all hospitality services at Buckingham House and strive to ensure everyone coming to the home receives great customer service and has a wonderful, unforgettable experience.

I am a dedicated Business Administrator with over five years of experience in administrative roles and a strong academic background in accounting and business management.
I joined the Buckingham House family in May 2025 and play an integral role in supporting the smooth and efficient running of the service.As a care home administrator, I ensure there is effective coordination of administrative and financial processes, accurate record-keeping, and clear communication across the organisation. I take great pride in supporting compliance, operational efficiency, and creating a warm, welcoming environment where our residents receive safe, high-quality, and person-centred care.

I joined Buckingham House in 2018 as Lifestyle Co-ordinator and then in 2020 started a new challenge as Receptionist. I love working front of house and meeting people as they arrive at Buckingham House. I thoroughly enjoy working with all the Team as we have such a good relationship and they feel like a big family. Each day is very different and I love helping to support families and residents. What a great Team to work with !

I joined Buckingham House Care Home as a Receptionist in June 2025, after a great career of 38 years with the Flag Carrier at Heathrow.
As my background is in Health and Safety and the Customer Sector, I have a genuine desire to help others with compassion and empathy. I find that effective communication is vital for conveying information in this role.In the Receptionist role, teamwork is vital, and no day is the same. A receptionist's role is so important to ensure residents feel at home, and their relatives and friends are warmly welcomed and cared for.

I joined Buckingham House in October 2025 as a Lifestyle Co-Ordinator, and I have a strong passion for improving and enhancing our residents' daily lives and helping people to achieve their goals and dreams.
My background is in the professional fitness industry. I find great fulfilment in helping people succeed and find happiness through their accomplishments.
I, and our Lifestyle team, take our time to get to know every resident, who they are, and what is important to them, enabling us to offer person-centred and purposeful activities. I am supported by a great team that shares my passion for forming genuine connections and caring relationships with all of our residents and loved ones at Buckingham House.
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