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Buckingham House Care Home

Off Oxford Road, Gerrards Cross, Buckinghamshire SL9 7DP
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The entire team are amazing, nothing is too much trouble for either my dad or us as a family.S R(Daughter of Resident/Service User)
Buckingham House Care Home, Gerrards Cross
I think we have found a diamond of a care home.T D(Friend of Resident/Service User)
Buckingham House Care Home, Gerrards Cross
The staff and carers are all very lovely and welcoming, and I feel my mum is very well looked afterJoanna G(Daughter of Resident/Service User)
Buckingham House Care Home, Gerrards Cross

Buckingham House is a purpose-built Care Home providing caregiving for nursing, residential and dementia residents by well-trained and well-led carers and nurses. The home facilitates 24-hour personalised care whilst supporting people to have their independence and dignity.

The home boasts a number of lounges, two dining area, two cafes, a library and hair dressing salon, as well as beautifully landscaped gardens and patio areas. Each room is en-suite and decorated to...  

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Care Provided by Buckingham House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 53 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,700N/A
Residential Dementia CareFrom £1,800N/A
Nursing CareFrom £1,954N/A
Nursing Dementia CareFrom £2,054N/A

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

Contact Buckingham House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Courtney Harry (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: -1
  • Number of floors: 2

Room Information

  • Single Rooms (53)
  • Single Rooms with ensuite Wet Room (53)

Visiting

  • No restriction on visiting hours.

Parking

  • On site parking available.

Buckingham House Care Home Reviews (103)

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9.9

Buckingham House Care Home has a Review Score of 9.9 (9.947) out of 10, based on 24 reviews in the last 2 years. Over all time Buckingham House Care Home has 103 reviews.

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Showing 103 reviews matching selected criteria
Review from A L (Daughter of Resident) published on 25 June 2021 Submitted via Postal Card
Overall Experience

The home is so lovely and the staff are fabulous. My mum was admitted from hospital for rehab and recovery and she is so happy and has really enjoyed her time at Buckingham House. Would highly recommend.

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Review from Krysia S (Daughter of Resident) published on 16 June 2021 Submitted via Website
Overall Experience

Fantastic staff from the admin/reception staff and the managers, through to the care staff and cleaners. Everyone I have come across is empathetic and caring and this is reflected in the feel of the home. The care is resident led and even when dealing with challenging behaviour the attitude of the staff is one of understanding and kindness. It has made an extremely difficult transition for my mum and the rest of the family much easier and I am confident that she is in the best hands.

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Review from M A (Resident / Service User) published on 15 June 2021 Submitted via Postal Card
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I like it. They are very understanding. The food is excellent.

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Review from Elizabeth G (Wife of Resident) published on 15 June 2021 Submitted via Postal Card
Overall Experience

Manager and staff are very nice, nothing is too much trouble. I know my husband is being looked after - Thank you.

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Review from J S (Son of Resident) published on 14 May 2021 Submitted via Postal Card
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The entire team at Buckingham House provide an exemplary service and give me the confidence of every visit that my mum is safe and sound, stimulated and valued. Well done everyone you have given mum her dignity back

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Review from J D (Daughter of Resident) published on 13 May 2021 Submitted via Postal Card
Overall Experience

I am now able to visit my mother inside her room after outside visits only since she became a resident. The staff are superb and my mum is always clean and as cheerful as she can be as she is bedbound and on 24-hour oxygen. The home is always welcoming and available to answer any questions we may have regarding my mums care.

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Review from John T (Son-in-law of Resident) published on 5 May 2021 Submitted via Postal Card
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Absolutely first class at every level. Terrific staff, food and accommodation - can't fault it.

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Review from Jodie G (Granddaughter of Resident) published on 29 April 2021 Submitted via Postal Card
Overall Experience

Lovely care home, my nan always seems so happy and talks very highly of the staff. She is always clean and tidy when I visit and is usually excited to tell me about what she has been doing and showing me her lovely painted nails. We are kept up to date with photos and videos of her looking very happy, which we love receiving.

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Review from Jenny T (Daughter of Resident) published on 29 April 2021 Submitted via Postal Card
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Buckingham House is a lovely care home. My mother was transferred here from hospital 2 months ago and the care she has received has been wonderful. I cannot recommend it highly enough.

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Review from E F (Resident / Service User) published on 27 April 2021 Submitted via Postal Card
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I have over the years suffered mental health problems but have always received wonderful treatment and care at Buckingham House.

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Review from E B (Daughter of Resident) published on 26 April 2021 Submitted via Postal Card
Overall Experience

All the staff have been absolutely amazing. They have kept me informed and made a huge difference to mums rehabilitation. Mum has been so happy to stay here. A special appreciation to the lady on mums floor and for the receptionist who has been so efficient and lovely. I would have no problem with mum coming back if she ever needed to. A very Big big thank you from me and mum.

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Review from Alec M (Husband of Resident) published on 7 April 2021 Submitted via Website
Overall Experience

Despite a difficult past year with Covid-19, my wife seems to have settled in okay. She moved in April 2020. She is a bit restless but has been for a couple of years now. The management and staff I have met have all been delightful, friendly, helpful, and cannot be faulted. My options following are based on my very restricted access during the pandemic.

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Review from V H (Resident / Service User) published on 25 March 2021 Submitted via Postal Card
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Very friendly positive attitude fo staff. Good accommodation and staff. Food is very good.

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Review from B W (Daughter of Resident) published on 17 November 2020 Submitted via Postal Card
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Buckingham House provides excellent care for residents. The way the manager and staff have managed the Covid crisis is amazing, relatives are kept well informed and updated with regular phone calls and emails as well as Zoom relatives meetings. The staff are unfailingly kind, gentle and compassionate to residents - it feels like a family. The staff notice small changes in residents' mood and behaviour and seek to understand why this might be. My mother has now been a resident for 2 years - we have had complete peace of mind and she is happy, with all her needs being met.

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Review from Lynda H (Brother of Resident) published on 27 August 2020 Submitted via Website
Overall Experience
Excellent care home. My sister looks and responded to being there very very well. She seems very happy.
The care home is very clean and very well organised.
The manager and his staff are doing a great job. When we arrived for a Sunday visit a few weeks ago, we were treated very well and things were explained to us.

When my sister arrived she was distant and withdrawn. Now she smiles and laughs again.

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Review from J C (Wife of Resident) published on 25 August 2020 Submitted via Postal Card
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My husband was first referred here by NHS for assessment. I decided he was made so welcome and comfortable that I chose to have him remain there as death was imminent. He stayed for a month and I was pleased that he died surrounded by dignity and kindness.

I particularly was made welcome and visit daily during this dreadful Covid time. Thanks to all reception, nursing and others.

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Review from P H (Brother of Resident) published on 24 August 2020 Submitted via Postal Card
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Well presented.

Staff excellent and friendly.

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Review from Alex B (Daughter of Resident) published on 24 August 2020 Submitted via Website
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My mum has been a resident for just over a year now and they do a fantastic job.
I truly believe it's the staff that make Buckingham House a "home" they are always happy and go out of their way to help.
With this current climate they have coped amazingly well, going to great lengths to keep the residents as safe as possible and deservedly so they have just won Care Home of the Year in the Maria Mallaband and Countrywide Care Awards 2020.

I do miss seeing a certain member of staff around the place as she helped us make our decision. Keep it up.

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Review from L Z (Friend of Resident) published on 3 August 2020 Submitted via Postal Card
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Very clean and comfortable environment and the staff are friendly and supportive.

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Review from Jan B (Daughter of Resident) published on 30 July 2020 Submitted via Website
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Mum went into Buckingham House for rehab following a hip operation. Within weeks of her admission, the doors were slammed shut. It’s been a seriously distressing time for everyone. Whilst staff worked relentlessly, against all odds, to keep the residents safe, protected and well, they also had to find time to take on the activities and keep family in touch with photos, WhatsApp chats and regular phone calls. PPE was ordered early, and they were very quick to get eligible residents tested as soon as they become available.
The doors have now opened for very carefully organised one to one weekly visiting - it was unbelievably wonderful to see Mum again, so many months later, sitting in the sun, in the new, beautifully decorated sensory garden.

I have nothing but the highest of praise and admiration for the manager and all his wonderful staff, always so cheerful and patient. I know they will continue to do their utmost to keep Mum well, safe and happy. I can not recommend Buckingham House highly enough.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 October 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (4)

Accreditations

There are no accreditations posted yet for Buckingham House Care Home.

Meet the Team (7)

Courtney Harry
Courtney HarryJob Title Home ManagerJoined 2015
I have been part of the Buckingham House family since June 2015, starting my journey as a Health Care Assistant, right the way through to the Deputy Manager for 2 years to most recently being appointed as the Home Manager in August 2021.

Working within the home, I have discovered that I could not see myself working within any other profession. I am passionate and committed to provide resident led care, empowering those whose home we have the privilege of working within to have the best and most independent quality of life. I love keeping involved in daily living within the home and continue to support residents and the team with daily life at Buckingham House.

Alfredo Villamel
Alfredo VillamelJob Title Deputy Home ManagerJoined 2022
I graduated my nursing degree in 2010 and have been practicing as a nurse for over 15 years.
I have a variety of managerial experience across Health and Social Care and have worked as a Deputy Manager with MMCG for almost 2 years.

It is important to me that we uphold and maintain the same level of care that I expect my parents to receive. I am passionate to ensure that all our residents are clinically safe and their needs are met holistically. I see myself as the bridge between the management and wider teams in the home.

Joao Valcouvo
Joao ValcouvoJob Title Hospitality Services ManagerJoined 2023
I have 20 years of extensive experience in hospitality, operations and food and beverage management.

I oversee all hospitality services at Buckingham House and strive to ensure everyone coming to the home receives great customer service and has a wonderful, unforgettable experience.

Christine Mburu
Christine MburuJob Title Business AdministratorJoined 2025

I am a dedicated Business Administrator with over five years of experience in administrative roles and a strong academic background in accounting and business management.

I joined the Buckingham House family in May 2025 and play an integral role in supporting the smooth and efficient running of the service.

As a care home administrator, I ensure there is effective coordination of administrative and financial processes, accurate record-keeping, and clear communication across the organisation. I take great pride in supporting compliance, operational efficiency, and creating a warm, welcoming environment where our residents receive safe, high-quality, and person-centred care.

Sue Stanco
Sue StancoJob Title Receptionist/Admin AssistantJoined 2018

I joined Buckingham House in 2018 as Lifestyle Co-ordinator and then in 2020 started a new challenge as Receptionist. I love working front of house and meeting people as they arrive at Buckingham House. I thoroughly enjoy working with all the Team as we have such a good relationship and they feel like a big family. Each day is very different and I love helping to support families and residents. What a great Team to work with !

Veena Sharma
Veena SharmaJob Title ReceptionistJoined 2025

I joined Buckingham House Care Home as a Receptionist in June 2025, after a great career of 38 years with the Flag Carrier at Heathrow.

As my background is in Health and Safety and the Customer Sector, I have a genuine desire to help others with compassion and empathy. I find that effective communication is vital for conveying information in this role.

In the Receptionist role, teamwork is vital, and no day is the same. A receptionist's role is so important to ensure residents feel at home, and their relatives and friends are warmly welcomed and cared for.

Zoe Nombewu
Zoe NombewuJob Title Lifestyle Co-ordinatorJoined 2025

I joined Buckingham House in October 2025 as a Lifestyle Co-Ordinator, and I have a strong passion for improving and enhancing our residents' daily lives and helping people to achieve their goals and dreams.

My background is in the professional fitness industry. I find great fulfilment in helping people succeed and find happiness through their accomplishments.

I, and our Lifestyle team, take our time to get to know every resident, who they are, and what is important to them, enabling us to offer person-centred and purposeful activities. I am supported by a great team that shares my passion for forming genuine connections and caring relationships with all of our residents and loved ones at Buckingham House.

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