Linden House

New Street, Lymington SO41 9BP
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9.9 132 Reviews
  • Linden House, Lymington
Linden House breaks new ground while building on the traditional charm of its seaside location in Lymington.

Residents enjoy companionship and can join in with singing, music, exercise and arts and crafts sessions. There is the opportunity for gentle gardening activities in the summer sunshine, and there is a busy pen pal scheme.
The home is registered for nursing care and staffed by dedicated nurses and health care professionals with extensive experience in caring for age-related conditions and fully trained in infection control.

Purpose-built to reflect the latest thinking in dementia care and memory loss, it is welcoming, elegant and calm and is confident in its ability to provide a stimulating and safe life for residents.

In a setting where the New Forest meets the coast, the design carefully replicates features of a traditional town, evoking fond memories and a sense of comfortable familiarity for all residents.
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Care Provided by Linden House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1672

These prices are only a guideline, please contact Linden House to find out the exact price for your requirements.

Contact Linden House to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Linden House to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Priya Joseph (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (75)
  • Single Rooms with Ensuite Wet Room (75)

Visiting

  • At Linden House, there are no specific visiting hours, all that is asked is that you let the home know you are in the building by signing in on the Ipad in Reception, if outside of Reception hours, just ring the bell and a member of staff will enable your visit.

Parking

  • Parking is available on site at Linden House, all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be saved.

Linden House Reviews (132)

9.9

Linden House has a Review Score of 9.9 (9.851) out of 10, based on 23 reviews in the last 2 years.
Over all time Linden House has 132 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Linden House
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Total of 132, showing 1-20
Review from E B (Daughter of Resident) published on 20 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every member of staff is welcoming and kind, they are responsive and take every care with residents. They make huge efforts to engage with dad and to try and draw him out - his world has opened up a lot since moving in.
Reply from Priya Joseph, Home Manager at Linden House
Thank you for your lovely feedback. It's wonderful to hear how much your dad has settled in and that our team's kindness and support have made such a difference. Your words mean a great deal to…read more
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Review from J P (Son of Resident) published on 24 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nancy did not want to leave!
Thank you.
Reply from Priya Joseph, Home Manager at Linden House
Thank you for your kind words - it's lovely to hear your mum enjoyed her time with us.
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Review from Cindy T (Friend of Resident) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting at Linden House for over a year. I have always found the facility clean, neat and well maintained. The staff are all very friendly and welcoming at all times and are happy to offer coffee or a meal. It's fantastic that I an visit at any time. There is often entertainment going on
when I visit. The residents are always happy, food portions are generous + look amazing.
Reply from Priya Joseph, Home Manager at Linden House
Thank you for your lovely feedback. We're so pleased you've found Linden House clean and welcoming during your visits, and that you appreciate the friendliness of the team, the entertainment on offer,…read more
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Review from D K (Daughter of Resident) published on 11 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family we are incredibly grateful that we entrusted Linden House with the care of our mother during the final three years of her life and later with our stepfather in his final few months of life. From the very first day, the staff made us feel welcomed and reassured. The atmosphere is bright,
comfortable and thoughtfully designed for residents with dementia, it's safe and accessible with plenty of activities and trips in the minibus. Medical care is first class. We received regular updates about our mother's + step fathers health and well-being. We can't thank the entire team for their exceptional care and support they provided for our family.
Reply from Priya Joseph, Home Manager at Linden House
Thank you for your heartfelt words. We feel privileged to have cared for your mother and stepfather, and it's wonderful to know you felt welcomed, reassured, and supported throughout. We're so pleased…read more
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Review from M H (Daughter of Resident) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Linden House are a fantastic team. They took care of dad, so well, but also found time to be there for me. I thank them all. Trusting a loved one to someone else is an incredibly patient and tolerant, when I was over demanding.
The rooms are large and comfortable and the whole house is
well maintained.
I can't praise Linden House enough!
Reply from Priya Joseph, Home Manager at Linden House
Thank you for such a heartfelt review. We're so pleased your dad felt well cared for, and that our team were also able to support you during his stay. Your kind words about the home and staff mean a…read more
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Review from Alison T (Daughter of Resident) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We as a family can't fault the care my mum received during her respite stay at Linden House, the staff were always friendly, kind and helpful, mum enjoyed the activities (and the food!) The only reason we moved her was because her dementia was not as severe as many others in there and we felt that she
needed a slightly lower level of care overall.
Reply from Priya Joseph, Home Manager at Linden House
Thank you for sharing your kind words about your mum's stay at Linden House. We're so pleased to hear she felt well cared for, enjoyed the activities and food, and you found our team to be friendly…read more
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Review from Sarah O (Wife of Resident) published on 28 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been at Linden House for the last 6 weeks for respite care. He has been here for respite care before.
I cannot praise and thank all the staff at Linden House enough. They are all, without exception, simply amazing and so patient, so caring and friendly and I would have no hesitation
in leaving my husband here again knowing he is in safe hands and well cared for. Dementia in all it's forms is challenging and the staff all very professional and very kind. Thank you.
Reply from Priya Joseph, Home Manager at Linden House
It's wonderful to hear how confident you feel about the care your husband receives at Linden House. We understand how important it is to know he's safe, well looked after, and treated with kindness…read more
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Review from Anne S (Daughter-in-law of Resident) published on 28 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Linden House is quite remarkable, and it provides great care and a wonderful environment for people living with dementia. They looked after mum so well but they also looked after us. The staff team kept us fully informed about mum's care and of any changes in her condition and were very supportive.
We could not have put mum anywhere better. Thank you Linden House.
Reply from Priya Joseph, Home Manager at Linden House
Your words mean so much to us. At Linden House we know how important it is to support families as well as our residents, so its lovely to hear you felt informed and cared for while we looked after…read more
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Review from Joanna O (Friend of Resident) published on 11 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my friend had to make the hard decision of being unable to keep her mum safe at home, I supported her in finding the right care home to care for her mother, who sadly was suffering from vascular dementia. When we walked through the doors at Linden House we had a warm welcome from the Reception
and Management Team, which put us at ease straight away. We were shown around the home, and had a very imformative meeting on what the home could offer. We were very impressed, along with all staff members we came into contact with, they all looked very happy in their role, and treated those residents we saw along the way, with a kind, caring and nurturing manner. The support my friend received from the staff when her mother moved in was amazing, making a difficult situation a little easier, knowing that her mum would be well looked after. I would really have no issue in recommending Linden House to anyone needing dementia care..
Reply from Priya Joseph, Home Manager at Linden House
Thank you so much for sharing this with us. We know how hard that decision can be, so we're really glad we were able to offer reassurance and support right away. It means a lot to hear that the team…read more
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Review from Kim D (Daughter of Resident) published on 19 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum lived at Linden House for the last year of her life after losing my dad.
She was always treated with kindness, fondness and respect at all times.
She loved all the music, dancing and art activities and took part in all of them as well as her weekly mini day trips.
I have a lovely video
of mum dancing to music on the Wednesday before she sadly passed away. We will always treasure this as she looked so happy which was a testament to the care by the wonderful staff at the home.
Reply from Priya Joseph, Home Manager at Linden House
Thank you so much for sharing your reflections on your mum's time at Linden House. We're very sorry for your loss, and it means a great deal to know she was able to enjoy her time with us. It's lovely…read more
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Review from D M (Next of Kin) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff at Linden House were always professional and friendly. And they looked after my friend beautifully. Despite her severe dementia she was always content in her surroundings.
Reply from Priya Joseph, Home Manager at Linden House
Thank you for your kind words about Linden House. We're so sorry for your loss, and it means a great deal to know your friend felt content and well cared for during her time with us. Creating a calm…read more
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Review from D L (Husband of Resident) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Linden House continues to maintain its excellence in every respect.
Always greeted at the reception in a friendly and helpful manner.
All the staff are pleasant to engage with and deal with the residents
in a sensitive and respectful manner.
The gardens are well-kept, especially the roof garden.
There
are plenty of activities for the residents with emphasis on those special occasions. Well done to all concerned
Reply from Priya Joseph, Home Manager at Linden House
Thank you for taking the time to share your experiences at Linden House. It's lovely to hear that you continue to feel so positive about the home and that you feel welcomed with each visit. We really…read more
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Review from W B (Wife of Resident) published on 1 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the very first meeting with staff of Linden House, I was extremely impressed with their professionalism, compassion and guidance. It can be a frightening and bewildering situation for all concerned and the support provided by Linden House is very comforting. The home offers bright and airy rooms
which you are encouraged to make them feel like home. The staff are nicely presented and are always smiling and know each resident by their Christian name. Drinks and cakes and biscuits are always available and the residents are offered "show plates" on meal times to display the options available. Plenty of activities are carried out during the days as well as trips out locally. You can rest easy knowing your loved one is being well looked after and are safe. I would highly recommend this facility.
Reply from Priya Joseph, Home Manager at Linden House
Thank you for taking the time to share your experience of Linden House. It's lovely to hear how supported you felt from your very first visit, and that the warm, welcoming environment helped provide…read more
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Review from Gail B (Daughter of Resident) published on 31 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad was at Linden House from April 2024 until January 2025. The care he received was amazing. All staff were very kind and caring towards Dad and very welcoming when we visited. The nursing staff were very good at keeping us up to date with Dads condition and were so lovely. One member of staff in
particular was incredibly kind with Dad and helped my brothers and I at a particularly difficult time. It was very hard putting him in a home but we were very happy knowing he was being well looked after. I would recommend Linden House to everyone who has a parent or partner with Dementia. It is 'outstanding' for a reason.
Reply from Priya Joseph, Home Manager at Linden House
Thank you for sharing your experience with us. We're so glad to hear that your dad received the care and support he needed at Linden House, and that our team was able to help during such a difficult…read more
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Review from Malcolm M (Friend of Resident) published on 20 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Linden House is the most, kind, loving, caring, and professional, care home I have ever delt with, (and I have used a lot) the team from the reception to the back door are fantastic. My love one had the best possible care going. I thank you one and all long may it continue x
Reply from Priya Joseph, Home Manager at Linden House
Thank you for taking the time to share such kind words about your experience at Linden House. It's wonderful to know how much you appreciated the care and support from our team. Hearing how your loved…read more
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Review from G H (Husband of Resident) published on 16 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
From the welcome at reception to the fond farewell, one has the perception that all is well within.
Care staff do attend to my wife with patience and dedication and generally meet her needs as required.
I am happy to have my wife spend her final days in Linden House. She will be well looked after.
Reply from Priya Joseph, Home Manager at Linden House
Thank you for your review of Linden House. Our team works hard to create a kind and supportive environment, so it's very reassuring to hear that you feel your wife is well cared for and supported…read more
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Review from Doug P (Son of Resident) published on 21 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Linden House is an excellent care home. Everything is done with kindness and consideration, from the management and administration to the care itself. Finding the right environment for a family member living with dementia can be a troubling experience. But at Linden House there is a high level of expertise
backed by values of compassion and respect. You and your loved ones are in safe hands. For residents, it is also a very engaging environment with lots of carefully thought-through activities and stimulation. Everything seems to be done with a kind smile.
Reply from Lorraine Bell, Home Manager at Linden House
Thank you for sharing your experience with Linden House. We are pleased to hear that you found our care home to be a kind and considerate environment, from our staff to the daily care provided. We…read more
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Review from Lynda A (Daughter of Resident) published on 13 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has only been at Linden House for 6 weeks and we are very pleased with everything. The staff are exceptional and very friendly and responsive. We feel that Mum has settled in very quickly and is happy as we know that she is being well cared for. I am sure that as time goes on and Mum gets
used to the change, we will have even more good things to say about Linden House.
Reply from Lorraine Bell, Home Manager at Linden House
Thank you for providing your feedback and kind words about your experiences so far. We are delighted to have you and your mum as part of our community. Our team works hard to make the transition as…read more
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Review from H E (Daughter of Resident) published on 16 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in the home for 3 years, and her dementia and frailty increased. The nursing and care staff are caring and kind, meeting her needs and communicating changes or concerns with her health to me. Concerns I have are always well-addressed and transparently communicated. Housekeeping staff
are friendly, helpful and hardworking. The reception staff are welcoming, and eager to please and help. Managers are approachable and friendly with a great listening ear. I would definitely recommend Linden House as a care provider for dementia, to others.
Reply from Lorraine Bell, Home Manager at Linden House
Thank you for sharing your experience with Linden House. We're grateful for your kind words and are delighted to hear that your mum has received compassionate and attentive care over the past three…read more
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Review from A T (Daughter of Resident) published on 14 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is very well cared for. She is amazed at how things go on, even if sometimes she's not sure how it happens. Mum's life is all a big guess and she describes it as 'interesting'. On those particular occasions, Linden House is her foundation. Mum says it's an experience in human nature!
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Current Review Score: 9.9 (9.851)

Overview of Review Score

The Review Score of 9.9 (9.851) out of 10 for Linden House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.851 for Linden House is calculated as follows: ( (237 Excellents x 5) + (35 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 275 Ratings = 4.851
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Linden House is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Nov 2017

Overall Outstanding

  • Caring Good
  • Effective Outstanding
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (3)

Priya

Priya Joseph

Job Title: Home Manager

Priya leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have questions or queries.

Mitch

Mitch Tan

Job Title: Clinical Lead

Mitch is responsible for leading the team of registered nurses and carers to meet the individual needs of the resident, through the delivery of consistently high levels of clinical care.

Amanda

Amanda Exley

Job Title: Care Coordinator

My role is to support the Home Manager and Clinical Lead in the day-to-day running of the home. The main focus of my role is high-quality care delivery. I work closely with the care team to ensure that all care staff are equipped with the knowledge, training and understanding to provide consistently high levels of care for each resident.

Frequently Asked Questions about Linden House

What types of Care is Linden House registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Linden House have?

There are 75 Single Rooms.

What are the Facilities & Services at Linden House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Linden House to the centre of Lymington?

0.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Linden House to verify any information. View our terms and conditions. Linden House has an Enhanced Service - more info.