Search...

Linden House

New Street, Lymington, Hampshire SO41 9BP
Linden House Logo
Jobs
Linden House logo
I would definitely recommend Linden House as a care provider for dementiaH E(Daughter of Resident/Service User)
Linden House, Lymington
Our mother has thrived on the companionship, numerous activities and frequent mini-bus trips.Sarah P(Daughter of Resident/Service User)
Linden House, Lymington
Linden House, Lymington

Created exclusively for people living with dementia, Linden House brings together specialist expertise with an environment designed to feel calm, uplifting and reassuring. Set in the coastal town of Lymington, the home reflects the latest thinking in dementia care while helping every resident continue to live with confidence, familiarity and purpose.

Life unfolds within smaller household communities, where consistent teams take time to understand each person's story, routines and preferences. Bright...  

Care Provided by Linden House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 77 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Dementia CareFrom £1,740N/A

Contact Linden House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Priya Joseph(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (77)
  • Single Rooms with ensuite Wet Room (77)

Visiting

  • There are no specific visiting hours at Linden House; all that is asked is you let the home know you are in the building by signing in on the iPad in Reception. If you are visiting outside of Reception hours, ring the bell and a member of the team will assist you.

Parking

  • Parking is available on site at Linden House, and all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be reserved.

Linden House Reviews (139)

Submit a Review
9.9

Linden House has a Review Score of 9.9 (9.949) out of 10, based on 23 reviews in the last 2 years. Over all time Linden House has 139 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Linden House
Loading...
Showing 139 reviews matching selected criteria
Review from Chris H (Respite Resident) published on 13 September 2022 Submitted via Postal Card
Overall Experience

I felt very comfortable at Linden House. The staff were kind. I loved the roof terrace garden and got lots of exercise watering the plants. I liked walking in the bottom garden and I enjoyed the outings. I would be happy to go back.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kevin B (Friend of Resident) published on 8 September 2022 Submitted via Postal Card
Overall Experience

When our friend first became a resident of Linden House, she was underweight, hardly ate anything, spent most of her day asleep either in an armchair or in bed, and had no sense of personal hygiene. She was visited by carers three times daily but did not respond to this at all. Being in the care of Linden House has completely transformed her. She has gained weight, has her hair washed and set regularly, eats regular meals and interacts with the staff and other residents. These changes have been a great relief to us.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G B (Daughter of Resident) published on 15 July 2022 Submitted via Postal Card
Overall Experience

My mother recently broke her hip and returned to Linden House straight from the hospital a week and a half after the hip replacement. The staff have been amazing, encouraging and helping her to regain her mobility. She is now able to transfer from her bed to a chair, toilet or wheelchair and walk about 20 metres using a holder. She can access activities and has her meals with the other residents. I am very grateful for their hard work and care towards her.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Nick F (Son of Resident) published on 17 May 2022 Submitted via Website
Overall Experience

Linden House is simply wonderful. When a parent needs to go into full time dementia care it can be very painful for the family. Dad was in assisted living for a year and I would leave him after a visit so worried that he would fall or go missing, he then went into a care home in Bristol and I would leave each time unsure if he was receiving the right care. Then he went to Linden House. When I left for a visit last week I realised I was happy. Although he is declining of course, I have total confidence in the staff, totally confident that he is safe, happy, well-fed, and well dressed. In his last care home, he would sometimes be wearing multiple shirts, wrong socks or no socks etc. When I visited last week, and they didn't know I was coming, dad was beautifully dressed in a nice pair of trousers and a short-sleeved shirt. We sat out in the sun with coffee and a promise of a beer with lunch. He waved me off without looking back and I left happy. You cannot ask for more than that.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G E (Daughter of Resident) published on 1 February 2022 Submitted via Website
Overall Experience

My mother’s care is outstanding and has been beyond my expectations. Her individual needs are always well catered for in a caring and compassionate way. Although my father was a resident for only a few weeks, the way his deterioration and end of life care was managed was remarkable. The support for family members is very welcome.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Philippa V (Daughter of Resident) published on 6 January 2022 Submitted via Website
Overall Experience

Linden House has an amazing team. They all looked after my father during some extremely difficult times due to the covid pandemic. My father was always happy, incredibly well looked after and engaged in many activities. Thank you

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Helen S (Wife of Resident) published on 8 November 2021 Submitted via Website
Overall Experience

My husband has settled in very well. Everyone has been very kind and caring. Both of us are happy that we made the decision to move him to such a comfortable and supportive home. He is really enjoying the food!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Stuart M (Son of Resident) published on 5 November 2021 Submitted via Website
Overall Experience

I have found all the staff very helpful and friendly. The facilities are excellent, as is the care. Where information or advice has been asked for, this has been promptly provided and found to be very useful.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from W M (Daughter of Resident) published on 3 September 2021 Submitted via Postal Card
Overall Experience
My mum and my auntie are now both residents at Lindon House.
The staff have been wonderful. From the reception staff through to the carers, everyone has been so kind and helpful.

My aunties life has been transformed. She has embraced the activities and seems so happy. She loves having her hair done each week. My mum has become a resident more recently and is being shown all the care and attention she needs. I can now relax in absolute confidence that my relatives are in very safe hands.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jackie W (Wife of Resident) published on 1 September 2021 Submitted via Postal Card
Overall Experience

An excellent home for my husband, and very pleased to bring personal photos etc. Staff are very helpful and patient. The gardens are delightful, and the conservatory is a real bonus.

Reply from Lorraine Bell, Home Manager at Linden House

“Thank you so much for your kind review and that you would recommend us in the future. We will continue to make your husband feel at home and as things open up, enjoy all the extended facilities.“

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Marion L (Wife of Resident) published on 1 June 2021 Submitted via Postal Card
Overall Experience

The staff are committed, patient, kind and caring and professional, from the management and administrators to nurses and carers. They are all excellent. The building is modern, light, and spacious with a lovely garden. The food is good and great care was taken to make my husband's meals gluten-free.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ruth M (Daughter of Resident) published on 24 May 2021 Submitted via Postal Card
Overall Experience

Linden House has looked after and cared for my beloved mum for over two years. Words will never be adequate to express my gratitude to all the staff involved. There are too many to name personally but I thank them all. The manager has gone out of her way to ensure that we've been able to spend these last precious moments with her.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Peter J (Son of Resident) published on 5 May 2021 Submitted via Website
Overall Experience
Linden House is a wonderfully caring, dedicated dementia care home.
Every member of staff showed a genuine interest in my mum, I found them all to be excellent and I felt part of the Linden House 'family' whenever I visited her, which outside of lockdown was at least three times a week.
The companionship team and music therapist were fantastic and a great source of motivation and stimulation for my mum which was very important as she had been a regular churchgoer and loved to sing in the Linden Voices choir.
The home is always very clean and tidy and also has a wonderful garden and roof terrace as well as private lounges.
The food menu is always varied and of an excellent standard with the staff going out their way to provide another option if required.

My mum was expertly and lovingly cared for over two and a half years and I will be ever grateful for everyone making the latter years of her life as comfortable and as normal as possible.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Susan M (Daughter of Resident) published on 16 April 2021 Submitted via Postal Card
Overall Experience

A wonderful home where everyone is treated with kindness and respect. Staff go out of their way to keep you informed about your loved one. It is run with efficiency and protocol but also with compassion and concern.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Debra J (Daughter of Resident) published on 5 March 2021 Submitted via Postal Card
Overall Experience

My mother is staying here for six months during Covid19 so very challenging times for all. Every single staff member has been so kind and considerate and nothing is too much trouble. My mind has been completely put at rest and I know the care my mum is receiving is first class. I call for updates and always with smiles. I am sure once Covid is under control the home will be able to put on all the activities my mum will enjoy.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Daphne D (Wife of Resident) published on 1 March 2021 Submitted via Website
Overall Experience

After caring for my husband for the last three years with Parkinson's, and through Covid, I really needed a break. It was the hardest decision I have ever had to make, but as I am 84 years old, my husband needed professional carers. From making the first phone call to the home, I knew he would be in good hands. They took time to listen, with a kind, unhurried and empathetic approach. The admission process was not only about my husband but how they can involve and support me too. The nurses and carers were so wonderful, keeping me updated and giving my husband a wet shave, which was so important to his day to day routine. The activities team sent me photographs, messages and even got him singing, which he has not done in years. My husband has always enjoyed his food and could not speak highly enough of the variety and quality on offer. I could not have wished for better care, support and kindness at the time when we needed it most.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E M (Daughter of Resident) published on 16 November 2020 Submitted via Postal Card
Overall Experience

Mum has been in Linden House for 12 months now. From the start, we have been impressed by the standard of care and compassionate manner in which Mum has been treated. Linden House and Colten Care as a group have been exemplary in terms of the implementation of measures to protect their vulnerable residents during the pandemic. We (my siblings and I) feel that she is safe and well cared for has companionship during these challenging times.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jill B (Wife of Resident) published on 9 November 2020 Submitted via Postal Card
Overall Experience

COVID-19 is here but despite my husband going into care, the care home is managing fantastically. Early in our talking to those in charge, they asked: "what are his interests"? When he was admitted they put on a sports DVD to make him welcome. Every worker has helped him, cared for him, encourage him to join in, have communicated with us and reassuring or acting on his needs. he looks very well. A lunchtime carer noted he and another laughing, took a photo and sent it instantly. Nursing care helps so much every day. As we have never been shown around, some ratings are difficult to assess.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L G (Daughter of Resident) published on 23 July 2020 Submitted via Website
Overall Experience

My mother has been in Linden House for about 7 months. Moving her to Linden House is the best thing I have ever done. The warmth and care of the staff is excellent. With the Coronavirus outbreak, I have felt that all the residents have been well protected and at all times safe. Colten Care and Linden House have put out regular informative updates and contact with the residents via Skype has never been a problem. I have felt well informed of both the steps that Colten Care have put in place to safeguard the residents as a group and also how Linden House has ensured the residents themselves are protected and occupied. The staff encourage you to raise any issues as they arise and, there is also a monthly call from one of the nursing staff with any updates about my mother and an opportunity for me to raise any concerns. I feel that we made the right choice for mum to go to Linden House. I would and have recommended both Colten Care and Linden house to others.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jan H (Daughter of Resident) published on 19 June 2020 Submitted via Website
Overall Experience

I arrived at the home in March, late afternoon and unannounced, to request a viewing. I received a very friendly welcome and was shown around straight away by a very caring and kind customer support advisor. All the staff I saw were interacting with the residents in a calm and friendly way. The home was beautiful well equipped and spotless. I knew within 10 minutes of being in the home that this was the place that I wanted my mum to be cared for. I have never once regretted that decision. My mum settled in well and during our many phone calls, she was full of praise for the staff. Comments like "there is always a friendly face at the door, everyone is so kind, they are looking after me beautifully, nothing is too much trouble and I don’t even need to ask they just are there". I can’t explain how reassuring this was when I was unable to visit due to the pandemic. I received lots of photos and I could always get through on the phone to both her and the staff. They also arranged Skype sessions too.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 November 2017
Overall
Outstanding
  • CaringGood
  • EffectiveOutstanding
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (0)

News
  • 09 Jul 2026

    More than 35 managers in various roles have participated in Colten Care’s third-level ‘Excel’ Leadership & Management Course in the past 18 months to two years. They include the group’s...

  • 18 Feb 2025

    A Strictly-style ballroom dance competition supported Colten Care has raised more than £80,000 for a Dorset-based palliative care charity. Forest Holme Hospice’s Strictly Extravaganza, which had headline sponsorship from Colten...

  • 18 Feb 2025

    Colten Care has trained 32 team members as Mental Health First Aiders (MHFAs) to help colleagues maintain and improve their work-life balance. Colten Care has prioritised the training as part...

Upcoming Events

There are no upcoming events for Linden House.

Awards / Recognitions (11)

  • 30 Jan 2026Recipient: Colten Care Ltd
  • 31 Jan 2025Recipient: Colten Care Ltd
  • 31 Jan 2024Recipient: Colten Care Ltd

Meet the Team (3)

Priya Joseph
Priya JosephJob Title:Home Manager

Priya leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have questions or queries.

Mitch Tan
Mitch TanJob Title:Clinical Lead

Mitch is responsible for leading the team of registered nurses and carers to meet the individual needs of the resident, through the delivery of consistently high levels of clinical care.

Amanda Exley
Amanda ExleyJob Title:Care Coordinator

My role is to support the Home Manager and Clinical Lead in the day-to-day running of the home. The main focus of my role is high-quality care delivery. I work closely with the care team to ensure that all care staff are equipped with the knowledge, training and understanding to provide consistently high levels of care for each resident.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Linden House to verify any information. View our terms and conditions. Linden House has an Enhanced Service -more info.