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Linden House

New Street, Lymington, Hampshire SO41 9BP
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I would definitely recommend Linden House as a care provider for dementiaH E(Daughter of Resident/Service User)
Linden House, Lymington
Our mother has thrived on the companionship, numerous activities and frequent mini-bus trips.Sarah P(Daughter of Resident/Service User)
Linden House, Lymington
Linden House, Lymington

Created exclusively for people living with dementia, Linden House brings together specialist expertise with an environment designed to feel calm, uplifting and reassuring. Set in the coastal town of Lymington, the home reflects the latest thinking in dementia care while helping every resident continue to live with confidence, familiarity and purpose.

Life unfolds within smaller household communities, where consistent teams take time to understand each person's story, routines and preferences. Bright...  

Care Provided by Linden House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 77 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Dementia CareFrom £1,740N/A

Contact Linden House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Priya Joseph(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (77)
  • Single Rooms with ensuite Wet Room (77)

Visiting

  • There are no specific visiting hours at Linden House; all that is asked is you let the home know you are in the building by signing in on the iPad in Reception. If you are visiting outside of Reception hours, ring the bell and a member of the team will assist you.

Parking

  • Parking is available on site at Linden House, and all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be reserved.

Linden House Reviews (139)

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9.9

Linden House has a Review Score of 9.9 (9.949) out of 10, based on 23 reviews in the last 2 years. Over all time Linden House has 139 reviews.

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Showing 139 reviews matching selected criteria
Review from J G (Friend of Resident) published on 7 February 2017 Submitted via Postal Card
Overall Experience

Very friendly staff, lovely lounge and dining rooms. Large sized bedrooms with nice bathrooms. My gentleman settled in very well and enjoys the company around him. The gardens are beautiful and easy and safe to walk around with lots of places to sit outside and have a coffee from the cafe

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Review from M B (Resident / Service User) published on 20 December 2016 Submitted via Postal Card
Overall Experience

Very caring, attentive staff. Very friendly, nothing ever too much trouble to meet the needs of the residents. An overall feeling of a family community. Nice atmosphere, clean and a happy home.

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Review from T C (Son of Resident) published on 25 November 2016 Submitted via Postal Card
Overall Experience

We have found the staff to be caring, professional and friendly in helping my mum to settle in at Linden House. The home has excellent facilities and my mum's room is lovely with a view of the garden. We couldn't ask for a better environment for my mum to be cared for.

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Review from Joyce P (Sister of Resident) published on 21 November 2016 Submitted via Website
Overall Experience

The care my sister received in the last few months of her life was exceptional. All of the staff at Linden House went out of their way to help both her and us as a family. They were always kind and nothing seemed to be to much trouble. There was a wealth of activities to join in with and there was always lots of laughter and fun. Even when she was confined to her room in the last weeks of her life the staff were always happy to sit and chat with her. As a family, we are all very grateful to everyone and would highly recommend them to anyone looking for somewhere for their loved ones to stay.

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Review from Philip L (Relative of Resident) published on 22 September 2016 Submitted via Postal Card
Overall Experience

Linden House is a bright cheerful place. The professional staff, from reception to nursing, give a reassuring feel to the home. Staffing levels seem high and it is always possible to find an appropriate person to discuss matters with. Residents are clearly well cared for and treated with friendly respect.

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Review from Roy H (Wife of Resident) published on 16 September 2016 Submitted via Postal Card
Overall Experience

Their care and help is outstanding. My wife deserves the best care and she is getting that here at Linden House.

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Review from P M (Wife of Resident) published on 8 September 2016 Submitted via Postal Card
Overall Experience

Despite the very different needs of each resident, the staff always provided outstanding care to each, as soon as needed and did everything to make them comfortable, content and enthused about life. As well as helping them when distressed by their condition or in need of confidence building. The experience and qualifications of the staff seemed paramount in this as they calmly and professionally coped with whatever situation often somewhat unpredictable in dementia cases occurred. The outstanding team spirit of staff members also played importantly in this.

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Review from D M (Son of Resident) published on 2 September 2016 Submitted via Postal Card
Overall Experience

What a fantastic place. My mother was welcomed by all on her first day and has continued since. I have found that all the staff are pleasant and extremely helpful. The quality of food on offer is amazing. All rooms and surrounding areas are spotlessly clean. The personal hygiene of residents is excellent. Extremely happy with Linden House thank you.

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Review from Lynne P (Daughter of Resident) published on 30 August 2016 Submitted via Postal Card
Overall Experience

Mum has been in the home for a short while. During this time, mum has been treated with dignity, respect and care. Her personal needs are complex and the home have worked with the family to monitor and review her care plan and alter accordingly. We are extremely pleased with how she is settling down.

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Review from Sheila (Daughter of Resident) published on 15 August 2016 Submitted via Postal Card
Overall Experience

Linden House is a lovely comfortable home. The staff are kind and very caring. The level of care I have found to be high with all needs catered for. The food is of a high standard and every care is taken to supply dishes that are nutritious. Entertainment is provided every day and the residents look forward to this. The residents personal rooms are large and comfy although a little warm and not a lot of ventilation due to the windows only opening a small amount.

Reply from Elaine Farrer, Assistant Marketing Manager at Linden House

Thank you for your comments about the excellence of the staff, care, food and entertainment at Linden House. On your point about ventilation and the extent to which windows can open in bedrooms at a dementia care home, please accept that the safety, comfort and wellbeing of all our residents is...  

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Review from Jane S (Daughter of Resident) published on 12 August 2016 Submitted via Postal Card
Overall Experience

A slick and thorough admission procedure. Rooms light and clean. Wonderful garden. Allow (and encourage) family dogs to visit which is great. Staff very committed and caring. The most important aspect of Linden House and the most significant for my mother. She is well stimulated and not patronised. Occasionally communication between staff is poor. E.g. found mum being served food she is allergic to despite regular warning. Also they were slow to notice oral thrush developing but overall happy with her care.

Reply from Elaine Farrer, Operations Director at Linden House

Thank you for your comments. We are pleased to hear that you feel your mother is well stimulated and that you are happy overall with her care. This can only be achieved through clear communication between care staff. We sincerely apologise that on one occasion a lack of communication among our...  

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Review from Stuart A (Nephew of Resident) published on 8 August 2016 Submitted via Postal Card
Overall Experience

Very impressed on all facilities. I can see that my aunty is very comfortable and cared for.

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Review from Shirley D (Niece of Resident) published on 29 June 2016 Submitted via Postal Card
Overall Experience

All of the staff at Linden are caring, kind, patient and loving. I cannot find fault in any department. What more can I say? Linden is spotlessly clean, with very pleasant surroundings. All staff seem to go that 'extra mile'. Overall - excellent.

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Review from Joan B (Mother of Resident) published on 17 June 2016 Submitted via Postal Card
Overall Experience

My son is so happy at Linden House. The staff are all friendly, caring and welcoming. I visit him when I can and sometimes stay for lunch, the food is always lovely. I always look forward to visiting him, it's a really nice home. The staff take great care of my son and they know how to make him laugh which he and I both love.

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Review from Patricia T (Goddaughter of Resident) published on 6 June 2016 Submitted via Postal Card
Overall Experience
Extremely professionally-run care home.

Staff are genuinely caring and very efficient. It is the best place that my godmother could be in at this stage of her life. Thank you to everyone at Linden House for making this possible.

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Review from Michael B (Son of Resident) published on 31 May 2016 Submitted via Postal Card
Overall Experience

Beautiful and well maintained facilities throughout; always spotlessly clean and smelling fresh. Over and above the importance of the facilities is the caring and dedicated staff. Nothing is too much to ask and I can honestly say I have only ever seen all residents treated with empathy, kindness and dignity. First class care.

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Review from Nadia S (Niece of Resident) published on 26 May 2016 Submitted via Postal Card
Overall Experience

Uncle admitted for respite care. I left him feeling very happy with his surrounding. Subsequent visits found him in excellent mood, looked and sounded like a different person. Very happy with the way he is being looked after.

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Review from Kristina (Daughter of Resident) published on 19 May 2016 Submitted via Postal Card
Overall Experience

Overall pleased with the care mum receives. We would like to see some carers on a more frequent work pattern, in order for mum and the carers to understand each other and for the carers to understand mums need are i.e. Bathing, creams, clothes ect and eating i.e. meals. Reception staff both during the week and weekends are marvellous, very helpful and nothing is too much trouble for them. Also the activities team are friendly and helpful. As is our resident hairdresser, who always finds us an appointment at short notice. Big grateful thanks to all who help us and mum. We are very grateful.

Reply from Elaine Farrer, Director of Operations at Linden House

Thank you for your comments about the care at Linden House, including your kind mentions of our reception staff, activities team and hairdresser. With regard to the frequency of carers’ work patterns, we do our very best to ensure that Senior Care Leads and the vast majority of other care staff in...  

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Review from Mark O (Son of Resident) published on 18 May 2016 Submitted via Postal Card
Overall Experience

I cannot fault any aspect on the care of my mother. The staff are caring, cheerful and efficient. The premises are spotless light and well planned. Trying to get hold of my mother can be hard (she has a phone in her room) because she is usually out of her room socialising or taking part in some activity. My wife and I are always made welcome and kept informed. We cannot thank you enough.

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Review from Janette D (Husband of Resident) published on 17 May 2016 Submitted via Postal Card
Overall Experience

Total satisfaction with the care and food my husband receives.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 November 2017
Overall
Outstanding
  • CaringGood
  • EffectiveOutstanding
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (0)

News
  • 09 Jul 2026

    More than 35 managers in various roles have participated in Colten Care’s third-level ‘Excel’ Leadership & Management Course in the past 18 months to two years. They include the group’s...

  • 18 Feb 2025

    A Strictly-style ballroom dance competition supported Colten Care has raised more than £80,000 for a Dorset-based palliative care charity. Forest Holme Hospice’s Strictly Extravaganza, which had headline sponsorship from Colten...

  • 18 Feb 2025

    Colten Care has trained 32 team members as Mental Health First Aiders (MHFAs) to help colleagues maintain and improve their work-life balance. Colten Care has prioritised the training as part...

Upcoming Events

There are no upcoming events for Linden House.

Awards / Recognitions (11)

  • 30 Jan 2026Recipient: Colten Care Ltd
  • 31 Jan 2025Recipient: Colten Care Ltd
  • 31 Jan 2024Recipient: Colten Care Ltd

Meet the Team (3)

Priya Joseph
Priya JosephJob Title:Home Manager

Priya leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have questions or queries.

Mitch Tan
Mitch TanJob Title:Clinical Lead

Mitch is responsible for leading the team of registered nurses and carers to meet the individual needs of the resident, through the delivery of consistently high levels of clinical care.

Amanda Exley
Amanda ExleyJob Title:Care Coordinator

My role is to support the Home Manager and Clinical Lead in the day-to-day running of the home. The main focus of my role is high-quality care delivery. I work closely with the care team to ensure that all care staff are equipped with the knowledge, training and understanding to provide consistently high levels of care for each resident.

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