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Mildenhall Lodge

St John's Close, Mildenhall, Bury St Edmunds, Suffolk IP28 7NX
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Very friendly and happy place to visit. Staff are excellent.V R(Brother of Resident/Service User)
Mildenhall Lodge, Bury St Edmunds
Mildenhall Lodge, Bury St Edmunds
Mildenhall Lodge, Bury St Edmunds

Mildenhall Lodge care home provides the best personalised residential, nursing and dementia care for older people on a short-term or permanent basis.

The purpose-built care home has been designed to offer comfort in luxurious surroundings. Bedrooms are complete with ensuite facilities and residents also benefit from a café, bar, cinema room and hair salon.

When your loved one joins the home, the team works hard to get to know them and the...  

Care Provided by Mildenhall Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,689From £1,900
Residential Dementia CareFrom £1,784From £2,007
Nursing CareFrom £1,954From £2,198
Nursing Dementia CareFrom £2,049From £2,305
Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees

for respite stays.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply

an agreed hourly charge for this service.

Contact Mildenhall Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Edward Benton-Bye(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2014

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Parking

  • Parking on-site

Mildenhall Lodge Reviews (131)

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9.9

Mildenhall Lodge has a Review Score of 9.9 (9.852) out of 10, based on 31 reviews in the last 2 years. Over all time Mildenhall Lodge has 131 reviews.

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Showing 131 reviews matching selected criteria
Review from Mark R (Son of Resident) published on 28 July 2026 Submitted via Postal Card
Overall Experience
I'm very grateful to all staff members, who work tirelessly for the residents in Mildenhall care home. Any issues are sorted with good approach and understanding. Even with the garden, to sit out all done professionaly and well thought of. Always a nice welcome on every visit.
Cleanliness is a 100%, the decore always looks so fresh.
Entertainment they put on for residents, and invite visitors to join in, they are excellent.

The residents area all very clean and their rooms, and how they check on residents so professionaly. Well done to you all

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Review from P B (Daughter of Resident) published on 28 July 2026 Submitted via Postal Card
Overall Experience
An amazing care home. Very, very, impressed by the care, staff, and the building.
My mum is very happy and have seen how much she is enjoying being spoilt by staff.
Also having the social media page lets me see what she is doing, which I love as I am so far away from her.

10 out of 10. Thank you all.

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Review from G I (Daughter of Resident) published on 28 July 2026 Submitted via Postal Card
Overall Experience

My mother has been in Mildenhall Lodge for 4 weeks and during that time she has and is receiving such wonderful care, and importantly she is engaging it. The home is very clean and welcoming. The staff are so caring, kind and very professional, a credit to them all. Thank you.

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Review from Lindsay C (Daughter of Resident) published on 25 June 2026 Submitted via Postal Card
Overall Experience

The staff are always friendly and helpful. My mother's care is excellent. She is content, well looked after and clean. She enjoys interacting with staff. I am very happy with Mildenhall Lodge.

Reply from Kelsey Jones, Reviews Team at Mildenhall Lodge

Hi Lindsay, thank you so much for leaving a review for Mildenhall Lodge. We are so glad that mum enjoys her time here and that your experience has been a good one.

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Review from G A (Relative of Resident) published on 25 June 2026 Submitted via Postal Card
Overall Experience

The general atmosphere and vibe is always one of care, excellent activities, endearing joy and humour in both residents and staff alike. The staff and management all seem to work as a proper team, and the facilities, food, cleanliness, and overall sense of a home from home is exemplary.

Reply from Kelsey Jones, Reviews Team at Mildenhall Lodge

Thank you for leaving such a lovely review, we are so glad that you have had such a lovely experience at Mildenhall Lodge.

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Review from Gilian K (Daughter-in-law of Resident) published on 25 June 2026 Submitted via Postal Card
Overall Experience

Mildenhill Lodge has been a godsend to us as we know that Yvonne is safe and happy. The staff and the facilities are fantastic and they are all so kind and patient with her. There are so many activities for her to join in with and as she still loves music, she is always up dancing. We are so pleased and relieved that she ca now call Mildenhall Lodge her home as she is so relaxed and cheerful it fills us with peace and joy ... thank you!

Reply from Kelsey Jones, Reviews Team at Mildenhall Lodge

Hi Gillian, thank you so much for leaving such a positive review. As always it is so lovely to have Yvonne with us and for it to feel like home. As always we love to have you visit also and enjoy the fun and activities here at Mildenhall Lodge.

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Review from D C (Friend of Resident) published on 13 March 2026 Submitted via Postal Card
Overall Experience

My friend has settled well into Mildenhall Lodge. She says the carers are lovely. The home is clean and welcoming.There are a lot of activities and extra touches such as the coffee shop are lovely. The wall of wishes is very special.

Reply from Kelsey Jones, Reviews Team at Mildenhall Lodge

Hi D C thank you very much for taking the time to leave us feedback about your experience. At Mildenhall Lodge Care Home we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one and that your friend has settled in well.

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Review from S B (Daughter of Resident) published on 11 March 2026 Submitted via Postal Card
Overall Experience
Mum has been treated with respect and is always clean and happy.

The staff are always friendly and happy to interact with visitors and mum.

Reply from Kelsey Jones, Reviews Team at Mildenhall Lodge

Hi S B thank you very much for taking the time to leave us feedback about your experience.

At Mildenhall Lodge we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one and you are happy with how mum has been treated, it was lovely to have her with us.

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Review from M E (Friend of Resident) published on 11 March 2026 Submitted via Postal Card
Overall Experience

Our friends of 35 years are both residents. We cannot speak too highly of the home. We were so impressed with the home and staff when they first came (2 years ago). Nothing has changed and we are always made to feel welcome by all the staff. It is always beautifully decorated for all special occasions, and there is just a loving, warm and caring atmosphere. If I had to be in a home this would definitely be the one!

Reply from Kelsey Jones, Reviews Team at Mildenhall Lodge

Hi M E thank you for taking the time to leave us feedback about your experience.

We are so glad that your experience in our beautiful home has been such a lovely one and the staff have made you feel so welcome.

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Review from Anne B (Sister of Resident) published on 12 February 2026 Submitted via Postal Card
Overall Experience

My sister came into Mildenhall Lodge after spending a week in hospital. She was in 2 weeks for convalescence. She was very well looked after and has improved 100 per cent.

Reply from Kelsey Jones, Reviews Team at Mildenhall Lodge

Hello, thank you very much for taking the time to leave us feedback about your experience, we are so happy that you're sister has improved whilst being in our care.

At Mildenhall Lodge we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Sandra P (Daughter of Resident) published on 28 November 2025 Submitted via Postal Card
Overall Experience

My dad has been here for nearly 3 years and the level of care he has received has been first class. The staff are so friendly and caring and dad has been so much better since being here. I couldn't wish for a better place for him to be in.

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Review from B P (Son-in-law of Resident) published on 28 November 2025 Submitted via Postal Card
Overall Experience

Overall, very impressed with the level of care from the staff at all levels and the general welcoming ambience of the home.

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Review from Shirley K (Daughter of Resident) published on 13 November 2025 Submitted via Postal Card
Overall Experience

Very welcoming, happy staff. Staff are happy to help with residents and are happy to give feedback. Very impressed with the care and time given to residents, and the individual needs given to dad. Always making sure dad is okay or needs my help.

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Review from F C (Husband of Resident) published on 12 November 2025 Submitted via Postal Card
Overall Experience

Madeleine was admitted to hospital where we were warned to expect the worst. Madeleine was then discharged from the hospital and returned to Mildenhall Lodge. With staff perseverance and encouragement Madeleine is now walking eating happy and back to her old self "Well done to the Mildenhall Lodge Care staff"

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Review from Margaret W (Power of Attorney of Resident) published on 16 October 2025 Submitted via Postal Card
Overall Experience
Just to say how good everyone is looked after.

Activities are wonderful. Staff so helpful.

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Review from Kathleen B (Friend of Resident) published on 13 October 2025 Submitted via Postal Card
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My friend had previously been in a care home many miles away. She had been well looked after, but no stimulation due to lack of staff. What a difference at Mildenhall Lodge. It is an incredible home with so many activities going on and trips out. She is so happy. The staff are lovely.

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Review from Richard P (Brother of Resident) published on 5 September 2025 Submitted via Postal Card
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Attentive staff, friendly & kind.

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Review from Kenneth J (Sister of Resident) published on 23 July 2025 Submitted via Postal Card
Overall Experience

Since my sister has been in Mildenhall Lodge she has been well cared for. Lots of activities and although she is limited what she can do, they include her as much as they can.The staff are very kind to her even though her speech is not very clear. We have found the all round care is brilliant.

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Review from A G (Daughter of Resident) published on 22 July 2025 Submitted via Postal Card
Overall Experience

Beautiful home - as soon as you walk through the entrance you are greeted with a lovely smell and bright furnishings. Mum says that some staff are all lovely and that its a nice place to live. Activities wise there is always plenty going on. We are all very pleased with the care. Thank you.

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Review from M E (Friend of Resident) published on 16 May 2025 Submitted via Postal Card
Overall Experience

Every 4-6 weeks we visit our friends and bring lunch. The kitchen and reception staff are amazing and cook the meals I've prepared. They lay the table in the coffee lounge and the whole atmospheres so friendly as all the staff in Garland suite who are always friendly and smiley towards us. The whole place has the most wonderful and caring ambience. Couldn't praise all staff enough.

Reply from Hannah Nurse, Reviews Team at Mildenhall Lodge

Hi,Thank you very much for taking the time to leave us feedback about your experience.At Mildenhall Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We enjoy your visits and we know that your friend does too, always a joy to welcome you into our home.Thank you again for your kind words

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 November 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (43) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Mildenhall Lodge.

Awards / Recognitions (122)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Mildenhall Lodge.

Meet the Team (1)

Edward Benton-Bye
Edward Benton-ByeJob Title:Home Manager

Hi, I’m Ed, the Home Manager at Mildenhall Lodge. I hold a Level 4 qualification in Leadership in Health and Social Care and will complete my Level 5 in February 2026. I have also completed the Future Home Manager course.

My previous role was Deputy Manager at Mildenhall Lodge. I decided to work at Care UK following a recommendation from a family member after the passing of a loved one, which led me to join Davers Court as a Care Assistant—and I’ve never left. I believe the key characteristics needed for my role are being patient, kind, caring, dedicated and passionate, leading by example, having strong coaching abilities, and being a real people person.

My favourite part of the working day is seeing residents enjoying their daily lives and making new memories with loved ones, colleagues and visitors, as well as watching my team grow and develop in their careers.

Outside of work, as an ex-professional dancer, I continue to enjoy dance, performance, teaching and makeup artistry, alongside gardening, reading and spending time with friends and family. My biggest career highlight to date has been working in a Care UK home that achieved an Outstanding rating in all five CQC domains.

What makes me most proud is seeing the whole home work together to ensure residents lead fulfilling lives and create new memories at Mildenhall Lodge. The most important part of my role is coaching and mentoring the entire team to deliver the very best care to our residents, relatives and visitors.

Frequently Asked Questions about Mildenhall Lodge

What types of Care is Mildenhall Lodge registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Mildenhall Lodge have?

There are 60 Single Rooms.

What are the Facilities & Services at Mildenhall Lodge?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Mildenhall Lodge to the centre of Bury St Edmunds?

11.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mildenhall Lodge to verify any information. View our terms and conditions. Mildenhall Lodge has an Enhanced Service -more info.