
Very friendly and happy place to visit. Staff are excellent.V R(Brother of Resident/Service User)



Very friendly and happy place to visit. Staff are excellent.V R(Brother of Resident/Service User)



Mildenhall Lodge care home provides the best personalised residential, nursing and dementia care for older people on a short-term or permanent basis.
The purpose-built care home has been designed to offer comfort in luxurious surroundings. Bedrooms are complete with ensuite facilities and residents also benefit from a café, bar, cinema room and hair salon.
When your loved one joins the home, the team works hard to get to know them and the...
Care Provided by Mildenhall Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Mildenhall Lodge for full pricing details and T&Cs.
Contact Mildenhall Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Edward Benton-Bye(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2014
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Parking
- Parking on-site
Mildenhall Lodge Reviews (131)
Mildenhall Lodge has a Review Score of 9.9 (9.852) out of 10, based on 31 reviews in the last 2 years.
Over all time Mildenhall Lodge has 131 reviews.
Cleanliness is a 100%, the decore always looks so fresh.
Entertainment they put on for residents, and invite visitors to join in, they are excellent.
The residents area all very clean and their rooms, and how they check on residents so professionaly. Well done to you all
My mum is very happy and have seen how much she is enjoying being spoilt by staff.
Also having the social media page lets me see what she is doing, which I love as I am so far away from her.
10 out of 10. Thank you all.
My mother has been in Mildenhall Lodge for 4 weeks and during that time she has and is receiving such wonderful care, and importantly she is engaging it. The home is very clean and welcoming. The staff are so caring, kind and very professional, a credit to them all. Thank you.
The staff are always friendly and helpful. My mother's care is excellent. She is content, well looked after and clean. She enjoys interacting with staff. I am very happy with Mildenhall Lodge.
Hi Lindsay, thank you so much for leaving a review for Mildenhall Lodge. We are so glad that mum enjoys her time here and that your experience has been a good one.
The general atmosphere and vibe is always one of care, excellent activities, endearing joy and humour in both residents and staff alike. The staff and management all seem to work as a proper team, and the facilities, food, cleanliness, and overall sense of a home from home is exemplary.
Thank you for leaving such a lovely review, we are so glad that you have had such a lovely experience at Mildenhall Lodge.
Mildenhill Lodge has been a godsend to us as we know that Yvonne is safe and happy. The staff and the facilities are fantastic and they are all so kind and patient with her. There are so many activities for her to join in with and as she still loves music, she is always up dancing. We are so pleased and relieved that she ca now call Mildenhall Lodge her home as she is so relaxed and cheerful it fills us with peace and joy ... thank you!
Hi Gillian, thank you so much for leaving such a positive review. As always it is so lovely to have Yvonne with us and for it to feel like home. As always we love to have you visit also and enjoy the fun and activities here at Mildenhall Lodge.
My friend has settled well into Mildenhall Lodge. She says the carers are lovely. The home is clean and welcoming.There are a lot of activities and extra touches such as the coffee shop are lovely. The wall of wishes is very special.
Hi D C thank you very much for taking the time to leave us feedback about your experience. At Mildenhall Lodge Care Home we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one and that your friend has settled in well.
The staff are always friendly and happy to interact with visitors and mum.
Hi S B thank you very much for taking the time to leave us feedback about your experience.
At Mildenhall Lodge we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one and you are happy with how mum has been treated, it was lovely to have her with us.
Our friends of 35 years are both residents. We cannot speak too highly of the home. We were so impressed with the home and staff when they first came (2 years ago). Nothing has changed and we are always made to feel welcome by all the staff. It is always beautifully decorated for all special occasions, and there is just a loving, warm and caring atmosphere. If I had to be in a home this would definitely be the one!
Hi M E thank you for taking the time to leave us feedback about your experience.
We are so glad that your experience in our beautiful home has been such a lovely one and the staff have made you feel so welcome.
My sister came into Mildenhall Lodge after spending a week in hospital. She was in 2 weeks for convalescence. She was very well looked after and has improved 100 per cent.
Hello, thank you very much for taking the time to leave us feedback about your experience, we are so happy that you're sister has improved whilst being in our care.
At Mildenhall Lodge we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
My dad has been here for nearly 3 years and the level of care he has received has been first class. The staff are so friendly and caring and dad has been so much better since being here. I couldn't wish for a better place for him to be in.
Overall, very impressed with the level of care from the staff at all levels and the general welcoming ambience of the home.
Very welcoming, happy staff. Staff are happy to help with residents and are happy to give feedback. Very impressed with the care and time given to residents, and the individual needs given to dad. Always making sure dad is okay or needs my help.
Madeleine was admitted to hospital where we were warned to expect the worst. Madeleine was then discharged from the hospital and returned to Mildenhall Lodge. With staff perseverance and encouragement Madeleine is now walking eating happy and back to her old self "Well done to the Mildenhall Lodge Care staff"
Activities are wonderful. Staff so helpful.
My friend had previously been in a care home many miles away. She had been well looked after, but no stimulation due to lack of staff. What a difference at Mildenhall Lodge. It is an incredible home with so many activities going on and trips out. She is so happy. The staff are lovely.
Attentive staff, friendly & kind.
Since my sister has been in Mildenhall Lodge she has been well cared for. Lots of activities and although she is limited what she can do, they include her as much as they can.The staff are very kind to her even though her speech is not very clear. We have found the all round care is brilliant.
Beautiful home - as soon as you walk through the entrance you are greeted with a lovely smell and bright furnishings. Mum says that some staff are all lovely and that its a nice place to live. Activities wise there is always plenty going on. We are all very pleased with the care. Thank you.
Every 4-6 weeks we visit our friends and bring lunch. The kitchen and reception staff are amazing and cook the meals I've prepared. They lay the table in the coffee lounge and the whole atmospheres so friendly as all the staff in Garland suite who are always friendly and smiley towards us. The whole place has the most wonderful and caring ambience. Couldn't praise all staff enough.
Hi,Thank you very much for taking the time to leave us feedback about your experience.At Mildenhall Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We enjoy your visits and we know that your friend does too, always a joy to welcome you into our home.Thank you again for your kind words
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 November 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (43) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Mildenhall Lodge.
Accreditations
There are no accreditations posted yet for Mildenhall Lodge.
Meet the Team (1)

Hi, I’m Ed, the Home Manager at Mildenhall Lodge. I hold a Level 4 qualification in Leadership in Health and Social Care and will complete my Level 5 in February 2026. I have also completed the Future Home Manager course.
My previous role was Deputy Manager at Mildenhall Lodge. I decided to work at Care UK following a recommendation from a family member after the passing of a loved one, which led me to join Davers Court as a Care Assistant—and I’ve never left. I believe the key characteristics needed for my role are being patient, kind, caring, dedicated and passionate, leading by example, having strong coaching abilities, and being a real people person.
My favourite part of the working day is seeing residents enjoying their daily lives and making new memories with loved ones, colleagues and visitors, as well as watching my team grow and develop in their careers.
Outside of work, as an ex-professional dancer, I continue to enjoy dance, performance, teaching and makeup artistry, alongside gardening, reading and spending time with friends and family. My biggest career highlight to date has been working in a Care UK home that achieved an Outstanding rating in all five CQC domains.
What makes me most proud is seeing the whole home work together to ensure residents lead fulfilling lives and create new memories at Mildenhall Lodge. The most important part of my role is coaching and mentoring the entire team to deliver the very best care to our residents, relatives and visitors.
Frequently Asked Questions about Mildenhall Lodge
What types of Care is Mildenhall Lodge registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Mildenhall Lodge have?
There are 60 Single Rooms.
What are the Facilities & Services at Mildenhall Lodge?
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Mildenhall Lodge to the centre of Bury St Edmunds?
11.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mildenhall Lodge to verify any information. View our terms and conditions. Mildenhall Lodge has an Enhanced Service -more info.