Mildenhall Lodge

St John's Close, Mildenhall, Bury St Edmunds IP28 7NX
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9.9 123 Reviews
  • Mildenhall Lodge, Bury St Edmunds
Mildenhall Lodge care home provides the best personalised residential, nursing and dementia care for older people on a short-term or permanent basis.

The purpose-built care home has been designed to offer comfort in luxurious surroundings. Bedrooms are complete with ensuite facilities and residents also benefit from a café, bar, cinema room and hair salon.

When your loved one joins the home, the team works hard to get to know them and the rest of your family, so they can provide care that's personalised to the individual. They'll learn about residents' life stories, interests, likes and dislikes to inform care and activities plans, enabling them to continue to enjoy the best possible lifestyle.
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Care Provided by Mildenhall Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1689
  • Self-Funded Residential Dementia Care: from £1784
  • Self-Funded Nursing Care: from £1954
  • Self-Funded Nursing Dementia Care: from £2049
  • RESPITE Self-Funded Residential Care: from £1689
  • RESPITE Self-Funded Residential Dementia Care: from £1784
  • RESPITE Self-Funded Nursing Care: from £1954
  • RESPITE Self-Funded Nursing Dementia Care: from £2049

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Mildenhall Lodge to find out the exact price for your requirements.

Contact Mildenhall Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Mildenhall Lodge to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • TBC (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2014

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Parking

  • Parking on-site

Mildenhall Lodge Reviews (123)

9.9

Mildenhall Lodge has a Review Score of 9.9 (9.862) out of 10, based on 45 reviews in the last 2 years.
Over all time Mildenhall Lodge has 123 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Mildenhall Lodge
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Total of 123, showing 1-20
Review from Sandra P (Daughter of Resident) published on 28 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been here for nearly 3 years and the level of care he has received has been first class. The staff are so friendly and caring and dad has been so much better since being here. I couldn't wish for a better place for him to be in.
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Review from B P (Son-in-law of Resident) published on 28 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, very impressed with the level of care from the staff at all levels and the general welcoming ambience of the home.
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Review from Shirley K (Daughter of Resident) published on 13 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming, happy staff. Staff are happy to help with residents and are happy to give feedback. Very impressed with the care and time given to residents, and the individual needs given to dad. Always making sure dad is okay or needs my help.
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Review from F C (Husband of Resident) published on 12 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Madeleine was admitted to hospital where we were warned to expect the worst. Madeleine was then discharged from the hospital and returned to Mildenhall Lodge. With staff perseverance and encouragement Madeleine is now walking eating happy and back to her old self "Well done to the Mildenhall Lodge Care
staff"
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Review from Margaret W (Power of Attorney of Resident) published on 16 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Just to say how good everyone is looked after.
Activities are wonderful. Staff so helpful.
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Review from Kathleen B (Friend of Resident) published on 13 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend had previously been in a care home many miles away. She had been well looked after, but no stimulation due to lack of staff. What a difference at Mildenhall Lodge. It is an incredible home with so many activities going on and trips out. She is so happy. The staff are lovely.
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Review from Richard P (Brother of Resident) published on 5 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Attentive staff, friendly & kind.
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Review from Kenneth J (Sister of Resident) published on 23 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my sister has been in Mildenhall Lodge she has been well cared for. Lots of activities and although she is limited what she can do, they include her as much as they can.The staff are very kind to her even though her speech is not very clear. We have found the all round care is brilliant.
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Review from A G (Daughter of Resident) published on 22 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beautiful home - as soon as you walk through the entrance you are greeted with a lovely smell and bright furnishings. Mum says that some staff are all lovely and that its a nice place to live. Activities wise there is always plenty going on. We are all very pleased with the care. Thank you.
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Review from M E (Friend of Resident) published on 16 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every 4-6 weeks we visit our friends and bring lunch. The kitchen and reception staff are amazing and cook the meals I've prepared. They lay the table in the coffee lounge and the whole atmospheres so friendly as all the staff in Garland suite who are always friendly and smiley towards us. The whole
place has the most wonderful and caring ambience. Couldn't praise all staff enough.
Reply from Hannah Nurse, Reviews Team at Mildenhall Lodge
Hi,Thank you very much for taking the time to leave us feedback about your experience.At Mildenhall Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that…read more
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Review from V R (Brother of Resident) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and happy place to visit. Staff are excellent.
Reply from Hannah Nurse, Reviews Team at Mildenhall Lodge
Hi,Thank you very much for taking the time to leave us feedback about your experience.At Mildenhall Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that…read more
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Review from M W (Friend of Resident) published on 2 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since being involved with Mildenhall Lodge, I see that residents are looked after very well. There is always activities for the residents, they all appear to enjoy all the activities.
All staff are polite and helpful.
Thank you for taking care of everyone.
Reply from Hannah Nurse, Reviews Team at Mildenhall Lodge
Hi,Thank you very much for taking the time to leave us feedback about your experience.At Mildenhall Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that…read more
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Review from J B (Daughter of Resident) published on 2 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise highly enough the standard of care shown by all staff to the residents. The home put on an Easter Fayre to raise money towards a garden project and included residents and families in this endeavour. Families are continually encouraged to take part in activities and also training to understand
tasks undertaken such as the Namaste care offered. Well done Mildenhall Lodge.
Reply from Hannah Nurse, Reviews Team at Mildenhall Lodge
Hi,Thank you very much for taking the time to leave us feedback about your experience.I am glad you enjoyed the Easter Fayre and cant wait to see you for our next event, we also loved having you on…read more
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Review from Grace K (Day Care) published on 25 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Mildenhall Lodge are so genuine and amazing, everyone is well looked after and in a comfortable environment. The care home itself is very clean and has a nice, welcoming atmosphere. I'd recommend to the public to come in and interact with the residents when you can, you'll be shown nothing
but kindness by everyone!
Reply from Hannah Nurse, Reviews Team at Mildenhall Lodge
Thank you very much for taking the time to leave us feedback about your experience.At Mildenhall Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that…read more
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Review from Jennifer S (Niece of Resident) published on 27 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My siblings and I visited our uncle and were extremely impressed with not only the care home but also the staff. We received a very warm and welcoming response from all the staff we met. But more importantly, we knew our uncle was safe, comfortable and certainly treated with dignity there, thank you
all. I just hope there is a care home like yours where I live if needed.
Reply from Hannah Nurse, Reviews Team at Mildenhall Lodge
Thank you for your lovely review, we are so pleased that you feel this way and that your Uncle is safe and well looked after. Your comments are very kind and I will ensure to pass onto the team your…read more
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Review from S F (Daughter of Resident) published on 7 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are excellent and my mum feels safe here.
Reply from Hannah Nurse, Reviews Team at Mildenhall Lodge
Thank you for taking the time to leave a review. I am glad you feel the staff excellent and most importantly that mum feels safe here with us at Mildenhall Lodge.I will pass on your lovely review to…read more
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Review from M T (Wife of Resident) published on 28 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After a scare in October, when we thought my husband was close to end of life, the superb care he received from our doctor and Mildenhall Lodge caring staff, he pulled through. They go over and above to look after him and me also with the utmost respect.
Reply from Hannah Nurse, Home Manager at Mildenhall Lodge
Thank you for your lovely review. I know you were very vocal to the team about your views, however I will ensure to pass these lovely comments on the team.
Thank you again,
Hannah and the team.
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Review from Diane K (Friend of Resident) published on 16 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was a pleasure to visit our friend today. We had a friendly welcome from the staff and everywhere was immaculate. We enjoyed a coffee in the cafe. Our friend showed us around and we were very impressed.
Reply from Hannah Nurse, Home Manager at Mildenhall Lodge
Thank you for spending time to leave us a review, I am pleased to see the scores you have left and the comments you have made are positive and we will continue to work on these areas to keep…read more
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Review from G A (Relative of Resident) published on 7 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mildenhall Lodge is friendly, community-minded and well-run. Staff are approachable and generally nothing is too much trouble. Always clean, always well-staffed. Activitities are regular, and well thought out with much effort made. Would always recommend to others. Run as a care home should be.
Reply from Hannah Nurse, Reviews Team at Mildenhall Lodge
Thank you very much for your kind words and positive review, I am glad you feel this way about your loved one in the home. Saying you would recommend to others is very heartwarming so thank you, I…read more
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Review from L C (Daughter of Resident) published on 7 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident for nearly 7 months and has had excellent care in a friendly and caring environment. She is happy and content.
Reply from Hannah Nurse, Reviews Team at Mildenhall Lodge
Thank you for your lovely comments, I am glad that Mum is happy and content, thank you for your lovely review and I will ensure to pass on to the whole team! Thank you again, Hannah and the team.
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Current Review Score: 9.9 (9.862)

Overview of Review Score

The Review Score of 9.9 (9.862) out of 10 for Mildenhall Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 45 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 45 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.862 for Mildenhall Lodge is calculated as follows: ( (463 Excellents x 5) + (57 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 528 Ratings = 4.862
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Mildenhall Lodge is based on 45 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 45 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Nov 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (106)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Mildenhall Lodge

What types of Care is Mildenhall Lodge registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Mildenhall Lodge have?

There are 60 Single Rooms.

What are the Facilities & Services at Mildenhall Lodge?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Mildenhall Lodge to the centre of Bury St Edmunds?

11.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mildenhall Lodge to verify any information. View our terms and conditions. Mildenhall Lodge has an Enhanced Service - more info.