
Very friendly and happy place to visit. Staff are excellent.V R(Brother of Resident/Service User)



Very friendly and happy place to visit. Staff are excellent.V R(Brother of Resident/Service User)



Mildenhall Lodge care home provides the best personalised residential, nursing and dementia care for older people on a short-term or permanent basis.
The purpose-built care home has been designed to offer comfort in luxurious surroundings. Bedrooms are complete with ensuite facilities and residents also benefit from a café, bar, cinema room and hair salon.
When your loved one joins the home, the team works hard to get to know them and the...
Care Provided by Mildenhall Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Mildenhall Lodge for full pricing details and T&Cs.
Contact Mildenhall Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Edward Benton-Bye(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2014
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Parking
- Parking on-site
Mildenhall Lodge Reviews (131)
Mildenhall Lodge has a Review Score of 9.9 (9.852) out of 10, based on 31 reviews in the last 2 years.
Over all time Mildenhall Lodge has 131 reviews.
A stark contrast for all the right reasons after our previous care home experience. The home is very grounded offering a high level of care where the residents are the priority. Excellent experience with all the staff - management, reception, admin, care teams, team leaders, catering, and housekeeping - all very genuine, caring, and supportive. Reviews, updates, and communication are all forthcoming. Making a care home choice is a very difficult one but we are so pleased that we chose Mildenhall Lodge.
Thank you so much for giving up your time to leave us such a lovely review. We really understand that the transition here to Mildenhall Lodge was difficult for you and your family but we are so pleased that it has worked out in this way. I will ensure to pass on your lovely words to our team. Thanks again.
My mother was in and out of Mildenhall Lodge Care Home for 4 months. The staff were magical, amazing, super kind and went over and above at all times. From the very first meeting to the very last day, they were all outstanding. The facilities are super clean and well-maintained. The staff are totally professional and nothing is too much trouble. I really can't say enough praise for these carers.
Thank you for your lovely review on the home, the staff definitely appreciate the feedback. I will ensure to pass this on to the suite, they will be really pleased they have had a positive impact on you and your mother. Thank you again.
I am extremely happy with the care that my mum has and is receiving here. All the staff are outstanding and very friendly and the facilities are excellent. I also think that the variety and frequency of the activities provided is excellent. My mum is totally happy which makes me happy.
Hi, thank you very much for leaving us a review! I am so pleased that both you and Mum are happy, that is certainly what we wish for every day! Thank you again
When I visited to see my mum back in January, I was completely amazed with the standards of the care home. The facilities were definitely better than the care homes in other places. The care provided from the workers to the residents was outstanding as they carefully and quickly responded to their needs and requirements. They were all extremely nice and welcoming towards me as well. Overall, it's an amazing care home that the people of Mildenhall can rely on and trust.
Hi Christopher, thank you for the wonderful review, I will ensure to get these comments fed back to the team as they are really important to them. Thank you again.
I am very happy with the care my dad is receiving at the home. Any problems we have had have been dealt with and sorted. The staff are friendly and helpful and just knowing my dad is safe and happy is very reassuring. The home always looks clean and tidy.
Thank you so much for taking the time to leave us such a lovely review. It is a pleasure to care for your Dad and we are so happy to hear he is safe and happy. Many thanks, the manager and the team at Mildenhall.
My husband and I are extremely happy with the care that my father has and is receiving here. All the staff are outstanding and the facilities in the home are excellent. We are also amazed by the variety and frequency of the activities provided.
At Mildenhall Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
My mum was a resident at Mildenhall Lodge for four months. I visited her most days and in that time I was always impressed by all the staff members from the front reception and office staff to those giving Mum personal care. Their kindness, caring and dedication to their job roles are all things which will stay with me. I had been Mum’s carer for 3 years and knew quickly that Mum was in very capable and safe hands now that she needed 24-hour care. As a family, we were also very touched by the care we were shown in the difficult last 48 hours before Mum passed away. I will recommend Mildenhall Lodge to anyone looking for a care home. A very big thank you to such a wonderful team.
At Mildenhall Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
We wish you all the best,
Mildenhall Lodge
Mum has recently moved to Mildenhall Lodge from another Care UK home. We found the move went very smoothly, and the staff settled her in very quickly, so was not upset during the process. They organised her belongings very quickly to make her feel at home. The caring team are very proactive and excellent at keeping us informed of her health and activities, of which there are many she can partake in. Standards of cleanliness are very high and when asked to action anything, it is done promptly. The management team are excellent and welcoming. Mum is settling in very nicely, eating well, and seems to be enjoying life as well as her abilities allow.
At Mildenhall Lodge Care Home we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team
The carers are really good. I have my favourites!
At Mildenhall Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Very happy and please with it all.
At Mildenhall Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Our team leader is a very caring lady and nothing is too much trouble. Also, the staff are very helpful.
At Mildenhall Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Been here several weeks, I have felt welcome, and I love my room. Short walk to cafe, shop. Watching visits come and go from my window. My carers are excellent. Food is good.
At Mildenhall Lodge Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
As a family, we would like to thank you for all your care and support over the last two and a half years that you gave to our dad. That is everyone from cleaners, cooks, entertainment staff, receptionists, carers and management. We cannot thank you enough.
At Mildenhall Lodge Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
I am so grateful for the care that my mum receives at Mildenhall Lodge. The staff are patient and caring in what must be a very stressful job at times. Mum feels safe and at home at the Lodge. Thank you.
I have been a resident here for four years, all the care I have received has been great. The suite staff are great, we are treated with respect and dignity whether male or female staff. Our nursing staff are very good. Our rooms and clothes are looked after so well and the food is really good. What your staff do here is absolutely wonderful. Having been here in Mildenhall Lodge since 1966, I have wonderful contact with everyone.
They keep her mind and body busy with daily, organised activities. I was very surprised how much better she was in everything when she first moved in.
Hairdressers, doctors and chiropodists visit the home and she is able to have lots of her treasured possessions with her in her room. It's the next best thing to living at home. Well done Mildenhall Lodge!
Hi Tina, thank you very much for taking the time to leave us feedback about your experience. At Mildenhall Lodge Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
I feel we were very lucky to have Mum staying in Mildenhall Lodge and I am sure she would agree with all I have said.
Hi Christine, thank you very much for your kind words, we value your feedback. Your mum was very much part of the Mildenhall Lodge family.
I previously visited a relation who was a resident in the care home; he loved spending time there and could not praise the people who worked there enough. When my mother was admitted into emergency respite, I was put at ease with how she was treated. The caregivers at Mildenhall Lodge are friendly, caring and very supportive.
At Mildenhall Lodge Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and we look forward to hearing from you.
Many thanks, the Care UK team.
Having to put Dad in a home was a huge step. The staff at Mildenhall Lodge have worked hard with Dad to settle him in and adjusted his care according to his individual needs. They have supported him with care and compassion and communicated with me throughout to keep me updated.
At Mildenhall Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team
Standards can drop a little when less experienced staff are on, but I guess we all, after all, start womewhere.
We are pleased to hear that you find the team caring and helpful but disappointed to hear you feel the quality of...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 November 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (43) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Mildenhall Lodge.
Accreditations
There are no accreditations posted yet for Mildenhall Lodge.
Meet the Team (1)

Hi, I’m Ed, the Home Manager at Mildenhall Lodge. I hold a Level 4 qualification in Leadership in Health and Social Care and will complete my Level 5 in February 2026. I have also completed the Future Home Manager course.
My previous role was Deputy Manager at Mildenhall Lodge. I decided to work at Care UK following a recommendation from a family member after the passing of a loved one, which led me to join Davers Court as a Care Assistant—and I’ve never left. I believe the key characteristics needed for my role are being patient, kind, caring, dedicated and passionate, leading by example, having strong coaching abilities, and being a real people person.
My favourite part of the working day is seeing residents enjoying their daily lives and making new memories with loved ones, colleagues and visitors, as well as watching my team grow and develop in their careers.
Outside of work, as an ex-professional dancer, I continue to enjoy dance, performance, teaching and makeup artistry, alongside gardening, reading and spending time with friends and family. My biggest career highlight to date has been working in a Care UK home that achieved an Outstanding rating in all five CQC domains.
What makes me most proud is seeing the whole home work together to ensure residents lead fulfilling lives and create new memories at Mildenhall Lodge. The most important part of my role is coaching and mentoring the entire team to deliver the very best care to our residents, relatives and visitors.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mildenhall Lodge to verify any information. View our terms and conditions. Mildenhall Lodge has an Enhanced Service -more info.