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Mildenhall Lodge

St John's Close, Mildenhall, Bury St Edmunds, Suffolk IP28 7NX
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Very friendly and happy place to visit. Staff are excellent.V R(Brother of Resident/Service User)
Mildenhall Lodge, Bury St Edmunds
Mildenhall Lodge, Bury St Edmunds
Mildenhall Lodge, Bury St Edmunds

Mildenhall Lodge care home provides the best personalised residential, nursing and dementia care for older people on a short-term or permanent basis.

The purpose-built care home has been designed to offer comfort in luxurious surroundings. Bedrooms are complete with ensuite facilities and residents also benefit from a café, bar, cinema room and hair salon.

When your loved one joins the home, the team works hard to get to know them and the...  

Care Provided by Mildenhall Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,689From £1,900
Residential Dementia CareFrom £1,784From £2,007
Nursing CareFrom £1,954From £2,198
Nursing Dementia CareFrom £2,049From £2,305
Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees

for respite stays.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply

an agreed hourly charge for this service.

Contact Mildenhall Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Edward Benton-Bye(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2014

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Parking

  • Parking on-site

Mildenhall Lodge Reviews (131)

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9.9

Mildenhall Lodge has a Review Score of 9.9 (9.852) out of 10, based on 31 reviews in the last 2 years. Over all time Mildenhall Lodge has 131 reviews.

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Showing 131 reviews matching selected criteria
Review from V R (Brother of Resident) published on 8 May 2025 Submitted via Postal Card
Overall Experience

Very friendly and happy place to visit. Staff are excellent.

Reply from Hannah Nurse, Reviews Team at Mildenhall Lodge

Hi,Thank you very much for taking the time to leave us feedback about your experience.At Mildenhall Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.Thanks again

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Review from J B (Daughter of Resident) published on 2 May 2025 Submitted via Website
Overall Experience

I cannot praise highly enough the standard of care shown by all staff to the residents. The home put on an Easter Fayre to raise money towards a garden project and included residents and families in this endeavour. Families are continually encouraged to take part in activities and also training to understand tasks undertaken such as the Namaste care offered. Well done Mildenhall Lodge.

Reply from Hannah Nurse, Reviews Team at Mildenhall Lodge

Hi,Thank you very much for taking the time to leave us feedback about your experience.I am glad you enjoyed the Easter Fayre and cant wait to see you for our next event, we also loved having you on our Namaste session.Thank you again for your kind words and I will ensure to pass them onto the team.

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Review from Grace K (Day Care Service User) published on 25 April 2025 Submitted via Website
Overall Experience

The staff at Mildenhall Lodge are so genuine and amazing, everyone is well looked after and in a comfortable environment. The care home itself is very clean and has a nice, welcoming atmosphere. I'd recommend to the public to come in and interact with the residents when you can, you'll be shown nothing but kindness by everyone!

Reply from Hannah Nurse, Reviews Team at Mildenhall Lodge

Thank you very much for taking the time to leave us feedback about your experience.At Mildenhall Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for the recommendation thats very kind. Thanks again

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Review from Jennifer S (Niece of Resident) published on 27 January 2025 Submitted via Website
Overall Experience

My siblings and I visited our uncle and were extremely impressed with not only the care home but also the staff. We received a very warm and welcoming response from all the staff we met. But more importantly, we knew our uncle was safe, comfortable and certainly treated with dignity there, thank you all. I just hope there is a care home like yours where I live if needed.

Reply from Hannah Nurse, Reviews Team at Mildenhall Lodge

Thank you for your lovely review, we are so pleased that you feel this way and that your Uncle is safe and well looked after. Your comments are very kind and I will ensure to pass onto the team your lovely words,Thanks again, the team.

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Review from S F (Daughter of Resident) published on 7 January 2025 Submitted via Postal Card
Overall Experience

All staff are excellent and my mum feels safe here.

Reply from Hannah Nurse, Reviews Team at Mildenhall Lodge

Thank you for taking the time to leave a review. I am glad you feel the staff excellent and most importantly that mum feels safe here with us at Mildenhall Lodge.I will pass on your lovely review to the team, Thank you again, the team!

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Review from M T (Wife of Resident) published on 28 December 2024 Submitted via Postal Card
Overall Experience

After a scare in October, when we thought my husband was close to end of life, the superb care he received from our doctor and Mildenhall Lodge caring staff, he pulled through. They go over and above to look after him and me also with the utmost respect.

Reply from Hannah Nurse, Home Manager at Mildenhall Lodge
Thank you for your lovely review. I know you were very vocal to the team about your views, however I will ensure to pass these lovely comments on the team.
Thank you again,

Hannah and the team.

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Review from Diane K (Friend of Resident) published on 16 December 2024 Submitted via Postal Card
Overall Experience

It was a pleasure to visit our friend today. We had a friendly welcome from the staff and everywhere was immaculate. We enjoyed a coffee in the cafe. Our friend showed us around and we were very impressed.

Reply from Hannah Nurse, Home Manager at Mildenhall Lodge

Thank you for spending time to leave us a review, I am pleased to see the scores you have left and the comments you have made are positive and we will continue to work on these areas to keep improving.

Thank you again,

Hannah and the team.

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Review from G A (Relative of Resident) published on 7 November 2024 Submitted via Postal Card
Overall Experience

Mildenhall Lodge is friendly, community-minded and well-run. Staff are approachable and generally nothing is too much trouble. Always clean, always well-staffed. Activitities are regular, and well thought out with much effort made. Would always recommend to others. Run as a care home should be.

Reply from Hannah Nurse, Reviews Team at Mildenhall Lodge

Thank you very much for your kind words and positive review, I am glad you feel this way about your loved one in the home. Saying you would recommend to others is very heartwarming so thank you, I will ensure to pass your review onto the team. Thanks again, Hannah and the team!

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Review from H R (Daughter of Resident) published on 1 November 2024 Submitted via Website
Overall Experience

After a shaky start on our part, the staff have been very supportive and done their best to provide care to my father. His rapidly changing moods have meant that he is challenging to help but the more experienced carers have dealt with this with humour and kindness. The rooms could be bigger and brighter and the furniture is minimal and a little tired-looking but the communal areas are bright and comfortable.

Reply from Samantha Debenham, Reviews Team at Mildenhall Lodge

Thank you for taking the time to leave feedback for Mildenhall Lodge, your feedback is greatly appreciated by the team. I am sorry to read it was a shaky start, and we understand it can be a very difficult time at the start of transitioning to a new environment. I would like to thank you for your...  

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Review from Sharan C (Daughter of Resident) published on 16 October 2024 Submitted via Website
Overall Experience

Highly recommended. All the staff are simply amazing. I just don't know how to begin to express my thanks to everyone at Mildenhall Lodge for their exceptional care and kindness to my mother and our entire family. They made you feel like part of a huge welcoming family so very considerate and caring. The onsite chef and kitchen staff whipped up special requests to try to get Mum to eat when her appetite disappeared. Nothing is ever too much trouble. Making birthdays and anniversaries special celebrations. There are always activities and any excuse for a party. Weekly entertainers. The manager is very helpful friendly and easy to contact. During Mum's passing they were so considerate and caring. Assisting with difficult tasks understanding helpful and just like family. They are all so genuine. All residents are treated like family. Myself and my family are forever grateful for your support and kindness.

Reply from Hannah Nurse, Reviews Team at Mildenhall Lodge

Thank you very much for your lovely words, I have passed this review onto the team as it very much their hard work and dedication to ensure that your mum's care was delivered to the high standard we expect. I am glad you and your family felt supported and that you feel like the residents are treated like family, the means alot to us all in the home. Thank you again, Hannah and the team.

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Review from Dave H (Son of Resident) published on 1 August 2024 Submitted via Postal Card
Overall Experience

Some absolutely amazing staff, going above and beyond. Deserve better pay!

Reply from Hannah Nurse, Reviews Team at Mildenhall Lodge

Thank you for your review, also thank you for recognising our hard working team, I will ensure to pass this onto the team. Thank you again, Hannah and the team!

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Review from J C (Sister of Resident) published on 10 July 2024 Submitted via Postal Card
Overall Experience

The initial impression of the building from the outside is favourable. The entrance and reception area welcoming and the staff on duty are keen to help. Taken to my brother's room which I found light, airy and a good size. The staff whom I saw were caring and patient! My brother seems to be happy and content living at Mildenhall Lodge. Unable to rate all areas as not applicable to me.

Reply from Caprice Geisha, Reviews Team at Mildenhall Lodge

Hi, thank you very much for taking the time to leave us feedback about your experience. At Mildenhall Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Patricia S (Respite Resident) published on 5 July 2024 Submitted via Postal Card
Overall Experience

Really good great help.

Reply from Reviews Team, Reviews Team at Mildenhall Lodge

Thank you very much for your positive review of Mildenhall Lodge.

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Review from C D (Niece of Resident) published on 12 June 2024 Submitted via Postal Card
Overall Experience

My experience at Mildenhall Lodge has been truly positive. All the staff are friendly and also very helpful. Nothing is too much trouble. My aunt has flourished since she arrived just over a month ago. She is enjoying her life in a way she hasn't done for a long time.

Reply from Caprice Geisha, Reviews Team at Mildenhall Lodge

Hi, thank you very much for taking the time to leave us feedback about your experience. At Mildenhall Lodge Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Ernest S (Husband of Resident) published on 10 May 2024 Submitted via Postal Card
Overall Experience

My wife has been in the home for 3 weeks now and her care has been excellent.

Reply from Reviews Team, Reviews Team at Mildenhall Lodge

Hi Ernest, thank you for leaving the home a review, we really appreciate all your positive comments and will pass them on to our team.

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Review from P M (Wife of Resident) published on 3 May 2024 Submitted via Postal Card
Overall Experience

I am very happy with the treatment my husband is getting.

Reply from Caprice Geisha, Reviews Team at Mildenhall Lodge

Hi, thank you very much for taking the time to leave us feedback about your experience. At Mildenhall Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from A M (Wife of Resident) published on 3 May 2024 Submitted via Postal Card
Overall Experience

Staff are lovely, happy and caring.

Reply from Reviews Team, Reviews Team at Mildenhall Lodge

Hi! Thank you for your 5* feedback for Mildenhall Lodge, I will ensure to pass this on to the whole team here. Again, thank you, greatly appreciated.

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Review from L E (Daughter of Resident) published on 3 May 2024 Submitted via Postal Card
Overall Experience

I have been consistently pleased with the level of care my mum received at Mildenhall Lodge. I feel that Mum is safe and well looked after and that provided me with peace of mind, which is precious. Staff are friendly and engaged. the home also arranges daily activities for residents which I consider to be very important to stimulate and bring joy to the residents. As a regular visitor, I also appreciate the welcome I receive and the connections I have made as I navigate this difficult journey with Mum.

Reply from Reviews Team, Reviews Team at Mildenhall Lodge

Thank you for leaving such a lovely review, it's warming to hear that you feel safe with your mum in our care. We try to make everyone feel this way, not just our residents but their loved ones too so I am pleased. Thank you again for such lovely words.

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Review from D W (Daughter-in-law of Resident) published on 3 May 2024 Submitted via Postal Card
Overall Experience

Due to needing care urgently, the home was very quick to action allocating a room and arranging transport from the hospital to the home. My mother-in-law has thoroughly enjoyed her stay, and has started sleeping well and eating more. It has been lovely to see her interact with the staff and other residents and taking part in the events that are put on regularly. She has also enjoyed spending time in the garden. A big thank you to all.

Reply from Caprice Geisha, Reviews Team at Mildenhall Lodge

Hi, thank you very much for taking the time to leave us feedback about your experience. At Mildenhall Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from M G (Daughter of Resident) published on 16 April 2024 Submitted via Website
Overall Experience

My dad was resident at Mildenhall Lodge for 22 months. I knew as soon as I walked into the light, airy entrance/reception/coffee shop it would be the right care home for him and I was not wrong. His level of care has been excellent from the nursing and care staff through to reception, catering and housekeeping. Unfortunately he was not able to take part in many of the daily activities but I was always impressed with what was on offer from the Lifestyle Team. His day-to-day care was great, the care staff very respectful and caring of him and welcoming to us, his visitors; the nursing staff did everything they possibly could for his complex health needs, always seeking advice from specialists when necessary. I always left feeling confident he was being cared for to the best of everyone's ability. I would very much recommend this care home.

Reply from Caprice Geisha, Reviews Team at Mildenhall Lodge

Hi, thank you very much for taking the time to leave us feedback about your experience. At Mildenhall Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 November 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (43) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Mildenhall Lodge.

Awards / Recognitions (122)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Mildenhall Lodge.

Meet the Team (1)

Edward Benton-Bye
Edward Benton-ByeJob Title:Home Manager

Hi, I’m Ed, the Home Manager at Mildenhall Lodge. I hold a Level 4 qualification in Leadership in Health and Social Care and will complete my Level 5 in February 2026. I have also completed the Future Home Manager course.

My previous role was Deputy Manager at Mildenhall Lodge. I decided to work at Care UK following a recommendation from a family member after the passing of a loved one, which led me to join Davers Court as a Care Assistant—and I’ve never left. I believe the key characteristics needed for my role are being patient, kind, caring, dedicated and passionate, leading by example, having strong coaching abilities, and being a real people person.

My favourite part of the working day is seeing residents enjoying their daily lives and making new memories with loved ones, colleagues and visitors, as well as watching my team grow and develop in their careers.

Outside of work, as an ex-professional dancer, I continue to enjoy dance, performance, teaching and makeup artistry, alongside gardening, reading and spending time with friends and family. My biggest career highlight to date has been working in a Care UK home that achieved an Outstanding rating in all five CQC domains.

What makes me most proud is seeing the whole home work together to ensure residents lead fulfilling lives and create new memories at Mildenhall Lodge. The most important part of my role is coaching and mentoring the entire team to deliver the very best care to our residents, relatives and visitors.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mildenhall Lodge to verify any information. View our terms and conditions. Mildenhall Lodge has an Enhanced Service -more info.