
Very friendly and happy place to visit. Staff are excellent.V R(Brother of Resident/Service User)



Very friendly and happy place to visit. Staff are excellent.V R(Brother of Resident/Service User)



Mildenhall Lodge care home provides the best personalised residential, nursing and dementia care for older people on a short-term or permanent basis.
The purpose-built care home has been designed to offer comfort in luxurious surroundings. Bedrooms are complete with ensuite facilities and residents also benefit from a café, bar, cinema room and hair salon.
When your loved one joins the home, the team works hard to get to know them and the...
Care Provided by Mildenhall Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Mildenhall Lodge for full pricing details and T&Cs.
Contact Mildenhall Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Edward Benton-Bye(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2014
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Parking
- Parking on-site
Mildenhall Lodge Reviews (131)
Mildenhall Lodge has a Review Score of 9.9 (9.852) out of 10, based on 31 reviews in the last 2 years.
Over all time Mildenhall Lodge has 131 reviews.
The care provided has been exceptional. We are happy to know that Mum is being looked after well in a nice environment and by very professional staff.
Food excellent.
An open, airy feel to the home.
I am very glad I was given a place here.
Mildenhall Lodge care home staff are so friendly and makes my brothers care the best it could be. I could not ask for a better home for him to be in, could not fault any of the staff. We looked at a number of homes and Mildenhall Lodge is the best by far. There is not one thing I could fault.
Mildenhall Lodge is always warm and welcoming with friendly and approachable staff. The amenities are fabulous and all would feel comfortable here.
Since Mum has been in Mildenhall Lodge, every aspect has been very good. She has been very well cared for. All the staff are so caring. The home is exceptional.
I can see very clearly why Mildenhall Lodge Care Home got 'outstanding'! I regularly visit a resident at the care home whom I am very close to. This care home has so much to offer, fantastic, friendly staff and management. Entertainment, care and support, wonderful food, which I have experienced. Cleanliness of the home and rooms are very good. A wonderful coffee shop to spend time with loved ones and friends, and dine with too. This is a lovely home to care for your loved ones or friends, so come in, have a look, everyone is made to feel welcome.
Excellent facilities.
Excellent food.
Good range of activities.
I am so pleased my husband came to Mildenhall Lodge. It's the best care home he has been in, the staff are lovely and kind to him as he has dementia. I can feel relaxed that he is in their care, no one wants your loved one taken away from home but to know I can see him anytime I want and he is happy. There is a lovely garden here, we can walk around which he likes to do, the other people that also are being looked after are nice to one another and are pleased to be together. I often stay and have lunch with my husband. It's a wonderful meal.
I have given a 'good' for management and safety/security solely because I don't know the inner workings. My dealings with Mildenhall in this vein appear to be very good. Management dealing with me personally have been good. I would say that during my visiting [end May to middle July] it was difficult to gain access after 5 o'clock (PM) as there was no-one on the front desk and ringing the bell produced no response. Other 'visitors' let me in.
The standard/care/facilities/meals and so on are top notch.
Neighbours of my father, friends and relatives all report the same and think the Mildenhall Home is marvellous.
The care of my father is wonderful. Everyone whom I have met has been understanding, caring and attentive. I know he is in the best hands possible.
Thank you very much for your wonderful feedback regarding your father’s care at Mildenhall Lodge. We are delighted that you are so happy with the overall service provided and that he is happy here.
I am sorry that you have had difficulties in getting in the home after 5pm. Our reception and...
I cannot speak highly enough about the staff at Mildenhall Lodge. From the speed with which Dad was assessed in hospital and admitted (4 days!) to the care and support he has received from day one, I have found everyone “goes the extra mile” for the residents.
Staff have taken the time to get to know Dad to ensure he is happy and his needs are being met and I have the peace of mind he is being well looked after. They keep me very well informed of any issues and have been a tremendous support to me as Dad makes the difficult transition from living independently to living in a Home.
There is a warm, friendly, welcoming atmosphere from the moment you step into the Home and everywhere is light and spacious.
The food is excellent, there is a varied menu and the chefs are more than happy to cater to individual needs. The Activities Organiser offers a wide range of activities and is always looking for new ideas to engage residents.
Dad could not be in a better Home!
At a time when my Uncle needed care due to the onset of dementia, the support my family were given by Mildenhall was outstanding. It made a very difficult time more bearable and filled us with confidence that our beloved uncle was going to get the best care possible. Since being at the home he has settled well and nothing is too much trouble for the dedicated team that work there. It was the best decision we have ever made and we cannot thank the staff enough for their unconditional efforts to provide a first class service all round.
It is good to see her happy and smiling, especially when she pops up in the photos of the homes facebook page. A special mention must go to the 'Canine Relations Manager' who always welcomes our dog Tilly when on her visits to see mum...It is a lovely home for mum and a pleasure to see her there.
It is good to know Mum is in a safe place, where kind staff support and help her as needed but Mum still has some independence and choice. The staff also spend time with Mum and help get her involved with various activities which is great.
Everyone at Mildenhall Lodge truly cares.
I have been so impressed with the beautiful facilities provided, but the key factor is the staff who run it - from the carers, kitchen, cleaners and the management. As a family member, I am always welcomed whenever I visit Mum, any concerns are quickly addressed with main priority given to the care for my mother. Their consideration of her needs has been outstanding, as well as providing support to both Mum and her family.The activities have also become an important part of Mum's care and it is so good to see her regain smile and enjoying herself.
All accolades to this fantastic team and all they have achieved are well-deserved.
The staff were very caring and monitored her very well. Nothing is too much trouble, everything myself or sister have asked for has been done straight away.
Mum is very well now and that is due to the management and staff. Keep up the good work. My mum is doing great.
My mum has been here about five weeks now and I cannot praise the staff enough and every aspect of this care home as excellent.
My wife has only been in the home for a short while but seems to have settled in very well. The staff are all friendly and helpful and we are pleased with how things are going with my wife's care.
My nan is like a different person since moving into Mildenhall Lodge. The care she receives is outstanding. All staff are so friendly and helpful! Home is very welcoming.
We love this place and what you all do. It is always a joy to visit our mum. Thank you to all who help care for her. From her two daughters.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 November 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (43) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Mildenhall Lodge.
Accreditations
There are no accreditations posted yet for Mildenhall Lodge.
Meet the Team (1)

Hi, I’m Ed, the Home Manager at Mildenhall Lodge. I hold a Level 4 qualification in Leadership in Health and Social Care and will complete my Level 5 in February 2026. I have also completed the Future Home Manager course.
My previous role was Deputy Manager at Mildenhall Lodge. I decided to work at Care UK following a recommendation from a family member after the passing of a loved one, which led me to join Davers Court as a Care Assistant—and I’ve never left. I believe the key characteristics needed for my role are being patient, kind, caring, dedicated and passionate, leading by example, having strong coaching abilities, and being a real people person.
My favourite part of the working day is seeing residents enjoying their daily lives and making new memories with loved ones, colleagues and visitors, as well as watching my team grow and develop in their careers.
Outside of work, as an ex-professional dancer, I continue to enjoy dance, performance, teaching and makeup artistry, alongside gardening, reading and spending time with friends and family. My biggest career highlight to date has been working in a Care UK home that achieved an Outstanding rating in all five CQC domains.
What makes me most proud is seeing the whole home work together to ensure residents lead fulfilling lives and create new memories at Mildenhall Lodge. The most important part of my role is coaching and mentoring the entire team to deliver the very best care to our residents, relatives and visitors.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mildenhall Lodge to verify any information. View our terms and conditions. Mildenhall Lodge has an Enhanced Service -more info.