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Mildenhall Lodge

St John's Close, Mildenhall, Bury St Edmunds, Suffolk IP28 7NX
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Very friendly and happy place to visit. Staff are excellent.V R(Brother of Resident/Service User)
Mildenhall Lodge, Bury St Edmunds
Mildenhall Lodge, Bury St Edmunds
Mildenhall Lodge, Bury St Edmunds

Mildenhall Lodge care home provides the best personalised residential, nursing and dementia care for older people on a short-term or permanent basis.

The purpose-built care home has been designed to offer comfort in luxurious surroundings. Bedrooms are complete with ensuite facilities and residents also benefit from a café, bar, cinema room and hair salon.

When your loved one joins the home, the team works hard to get to know them and the...  

Care Provided by Mildenhall Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,689From £1,900
Residential Dementia CareFrom £1,784From £2,007
Nursing CareFrom £1,954From £2,198
Nursing Dementia CareFrom £2,049From £2,305
Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees

for respite stays.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply

an agreed hourly charge for this service.

Contact Mildenhall Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Edward Benton-Bye(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2014

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Parking

  • Parking on-site

Mildenhall Lodge Reviews (131)

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9.9

Mildenhall Lodge has a Review Score of 9.9 (9.852) out of 10, based on 31 reviews in the last 2 years. Over all time Mildenhall Lodge has 131 reviews.

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Showing 131 reviews matching selected criteria
Review from K S (Daughter of Resident) published on 15 January 2019 Submitted via Postal Card
Overall Experience

The care provided has been exceptional. We are happy to know that Mum is being looked after well in a nice environment and by very professional staff.

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Review from Derek C (Son of Resident) published on 15 January 2019 Submitted via Postal Card
Overall Experience
You can visit any time. Staff are polite and friendly. Mum feels settled and happy.
Food excellent.

An open, airy feel to the home.

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Review from Alma Joy C (Resident / Service User) published on 15 January 2019 Submitted via Postal Card
Overall Experience
The care is excellent. Staff and cleaners very good. The food is superb and plated up very well.

I am very glad I was given a place here.

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Review from Sheldon R (Brother of Resident) published on 5 December 2018 Submitted via Postal Card
Overall Experience

Mildenhall Lodge care home staff are so friendly and makes my brothers care the best it could be. I could not ask for a better home for him to be in, could not fault any of the staff. We looked at a number of homes and Mildenhall Lodge is the best by far. There is not one thing I could fault.

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Review from J B (Granddaughter of Resident) published on 27 November 2018 Submitted via Postal Card
Overall Experience

Mildenhall Lodge is always warm and welcoming with friendly and approachable staff. The amenities are fabulous and all would feel comfortable here.

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Review from J B (Daughter of Resident) published on 27 November 2018 Submitted via Postal Card
Overall Experience

Since Mum has been in Mildenhall Lodge, every aspect has been very good. She has been very well cared for. All the staff are so caring. The home is exceptional.

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Review from Julie S (Friend of Resident) published on 19 September 2018 Submitted via Postal Card
Overall Experience

I can see very clearly why Mildenhall Lodge Care Home got 'outstanding'! I regularly visit a resident at the care home whom I am very close to. This care home has so much to offer, fantastic, friendly staff and management. Entertainment, care and support, wonderful food, which I have experienced. Cleanliness of the home and rooms are very good. A wonderful coffee shop to spend time with loved ones and friends, and dine with too. This is a lovely home to care for your loved ones or friends, so come in, have a look, everyone is made to feel welcome.

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Review from G P (Son of Resident) published on 13 September 2018 Submitted via Postal Card
Overall Experience
Very friendly and considerate staff.
Excellent facilities.
Excellent food.

Good range of activities.

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Review from B H (Wife of Resident) published on 4 September 2018 Submitted via Postal Card
Overall Experience

I am so pleased my husband came to Mildenhall Lodge. It's the best care home he has been in, the staff are lovely and kind to him as he has dementia. I can feel relaxed that he is in their care, no one wants your loved one taken away from home but to know I can see him anytime I want and he is happy. There is a lovely garden here, we can walk around which he likes to do, the other people that also are being looked after are nice to one another and are pleased to be together. I often stay and have lunch with my husband. It's a wonderful meal.

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Review from Karen (Daughter of Resident) published on 15 August 2018 Submitted via Website
Overall Experience

I have given a 'good' for management and safety/security solely because I don't know the inner workings. My dealings with Mildenhall in this vein appear to be very good. Management dealing with me personally have been good. I would say that during my visiting [end May to middle July] it was difficult to gain access after 5 o'clock (PM) as there was no-one on the front desk and ringing the bell produced no response. Other 'visitors' let me in.

The standard/care/facilities/meals and so on are top notch.

Neighbours of my father, friends and relatives all report the same and think the Mildenhall Home is marvellous.

The care of my father is wonderful. Everyone whom I have met has been understanding, caring and attentive. I know he is in the best hands possible.

Reply from Amy Wilson, AD at Mildenhall Lodge

Thank you very much for your wonderful feedback regarding your father’s care at Mildenhall Lodge. We are delighted that you are so happy with the overall service provided and that he is happy here.

I am sorry that you have had difficulties in getting in the home after 5pm. Our reception and...  

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Review from Pauline (Daughter of Resident) published on 3 July 2018 Submitted via Website
Overall Experience

I cannot speak highly enough about the staff at Mildenhall Lodge. From the speed with which Dad was assessed in hospital and admitted (4 days!) to the care and support he has received from day one, I have found everyone “goes the extra mile” for the residents.

Staff have taken the time to get to know Dad to ensure he is happy and his needs are being met and I have the peace of mind he is being well looked after. They keep me very well informed of any issues and have been a tremendous support to me as Dad makes the difficult transition from living independently to living in a Home.

There is a warm, friendly, welcoming atmosphere from the moment you step into the Home and everywhere is light and spacious.

The food is excellent, there is a varied menu and the chefs are more than happy to cater to individual needs. The Activities Organiser offers a wide range of activities and is always looking for new ideas to engage residents.

Dad could not be in a better Home!

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Review from Sue T (Niece of Resident) published on 27 June 2018 Submitted via Website
Overall Experience

At a time when my Uncle needed care due to the onset of dementia, the support my family were given by Mildenhall was outstanding. It made a very difficult time more bearable and filled us with confidence that our beloved uncle was going to get the best care possible. Since being at the home he has settled well and nothing is too much trouble for the dedicated team that work there. It was the best decision we have ever made and we cannot thank the staff enough for their unconditional efforts to provide a first class service all round.

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Review from Paul S (Son of Resident) published on 26 June 2018 Submitted via Website
Overall Experience
It is great to know mum is safe and well cared for, all the staff are always attentive ensuring mum has the help she needs and involving her in the various activities and days out.

It is good to see her happy and smiling, especially when she pops up in the photos of the homes facebook page. A special mention must go to the 'Canine Relations Manager' who always welcomes our dog Tilly when on her visits to see mum...It is a lovely home for mum and a pleasure to see her there.

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Review from Phil S (Son of Resident) published on 19 June 2018 Submitted via Website
Overall Experience

It is good to know Mum is in a safe place, where kind staff support and help her as needed but Mum still has some independence and choice. The staff also spend time with Mum and help get her involved with various activities which is great.

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Review from Janet C (Daughter of Resident) published on 19 June 2018 Submitted via Website
Overall Experience

Everyone at Mildenhall Lodge truly cares.

I have been so impressed with the beautiful facilities provided, but the key factor is the staff who run it - from the carers, kitchen, cleaners and the management. As a family member, I am always welcomed whenever I visit Mum, any concerns are quickly addressed with main priority given to the care for my mother. Their consideration of her needs has been outstanding, as well as providing support to both Mum and her family.

The activities have also become an important part of Mum's care and it is so good to see her regain smile and enjoying herself.

All accolades to this fantastic team and all they have achieved are well-deserved.

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Review from K M (Son of Resident) published on 30 May 2018 Submitted via Postal Card
Overall Experience
First day my mum arrived, she was very poorly.
The staff were very caring and monitored her very well. Nothing is too much trouble, everything myself or sister have asked for has been done straight away.

Mum is very well now and that is due to the management and staff. Keep up the good work. My mum is doing great.

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Review from L R (Resident / Service User) published on 1 May 2018 Submitted via Postal Card
Overall Experience

My mum has been here about five weeks now and I cannot praise the staff enough and every aspect of this care home as excellent.

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Review from Godfrey B (Husband of Resident) published on 10 April 2018 Submitted via Postal Card
Overall Experience

My wife has only been in the home for a short while but seems to have settled in very well. The staff are all friendly and helpful and we are pleased with how things are going with my wife's care.

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Review from Kiri B (Granddaughter of Resident) published on 5 April 2018 Submitted via Postal Card
Overall Experience

My nan is like a different person since moving into Mildenhall Lodge. The care she receives is outstanding. All staff are so friendly and helpful! Home is very welcoming.

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Review from Susan G (Daughter of Resident) published on 3 April 2018 Submitted via Postal Card
Overall Experience

We love this place and what you all do. It is always a joy to visit our mum. Thank you to all who help care for her. From her two daughters.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 November 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (43) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Mildenhall Lodge.

Awards / Recognitions (122)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Mildenhall Lodge.

Meet the Team (1)

Edward Benton-Bye
Edward Benton-ByeJob Title:Home Manager

Hi, I’m Ed, the Home Manager at Mildenhall Lodge. I hold a Level 4 qualification in Leadership in Health and Social Care and will complete my Level 5 in February 2026. I have also completed the Future Home Manager course.

My previous role was Deputy Manager at Mildenhall Lodge. I decided to work at Care UK following a recommendation from a family member after the passing of a loved one, which led me to join Davers Court as a Care Assistant—and I’ve never left. I believe the key characteristics needed for my role are being patient, kind, caring, dedicated and passionate, leading by example, having strong coaching abilities, and being a real people person.

My favourite part of the working day is seeing residents enjoying their daily lives and making new memories with loved ones, colleagues and visitors, as well as watching my team grow and develop in their careers.

Outside of work, as an ex-professional dancer, I continue to enjoy dance, performance, teaching and makeup artistry, alongside gardening, reading and spending time with friends and family. My biggest career highlight to date has been working in a Care UK home that achieved an Outstanding rating in all five CQC domains.

What makes me most proud is seeing the whole home work together to ensure residents lead fulfilling lives and create new memories at Mildenhall Lodge. The most important part of my role is coaching and mentoring the entire team to deliver the very best care to our residents, relatives and visitors.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mildenhall Lodge to verify any information. View our terms and conditions. Mildenhall Lodge has an Enhanced Service -more info.