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Mildenhall Lodge

St John's Close, Mildenhall, Bury St Edmunds, Suffolk IP28 7NX
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An amazing care home. Very, very, impressed by the care, staff, and the buildingP B(Daughter of Resident/Service User)
Mildenhall Lodge, Bury St Edmunds
Mildenhall Lodge, Bury St Edmunds
Mildenhall Lodge, Bury St Edmunds

Mildenhall Lodge care home provides the best personalised residential, nursing and dementia care for older people on a short-term or permanent basis.

The purpose-built care home has been designed to offer comfort in luxurious surroundings. Bedrooms are complete with ensuite facilities and residents also benefit from a café, bar, cinema room and hair salon.

When your loved one joins the home, the team works hard to get to know them and the...  

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Care Provided by Mildenhall Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,689From £1,900
Residential Dementia CareFrom £1,784From £2,007
Nursing CareFrom £1,954From £2,198

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.

What’s included?

• All care and support including a monthly review of care plans

• All meals, snacks and drinks freshly prepared every day by our chef

• Access to landscaped gardens

• Activities and lifestyle programme

• All utilities and other accommodation costs

• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.

Contact Mildenhall Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Edward Benton-Bye (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2014

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Parking

  • Parking on-site

Mildenhall Lodge Reviews (131)

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9.9

Mildenhall Lodge has a Review Score of 9.9 (9.850) out of 10, based on 30 reviews in the last 2 years. Over all time Mildenhall Lodge has 131 reviews.

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Showing 131 reviews matching selected criteria
Review from Gary S (Son of Resident) published on 30 January 2018 Submitted via Review Postal Card
Overall Experience
The Mildenhall Lodge is a beautiful place, staffed by warm and friendly staff who really care about my father and the other guests.
When you walk in the door, you get an immediate sense of contentment, which truly reflects the situation at Mildenhall Lodge.

We visited a dozen or more care homes on behalf of my father before selecting Mildenhall Lodge - thank goodness we were able to place him here.

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Review from Edward P (Son of Resident) published on 25 January 2018 Submitted via Review Postal Card
Overall Experience

My mother is Mildenhall Lodge. I can't praise the home enough. Mum has been here almost 2 years. Everything about this home is wonderful. The manager is exceptional along with all the staff, nothing is too much trouble. Wonderful people, wonderful food, wonderful accommodation and wonderful activities. The home even arranged a nice party for mum on her 90th. The chefs did a brilliant job. I can't praise this place enough, thanks to everyone.

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Review from Paul L (Son-in-law of Resident) published on 17 January 2018 Submitted via Review Postal Card
Overall Experience

The home is equipped as a 5 star hotel - all facilities are superb. The standard of care from all of the staff has been exemplary.

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Review from Do O (Wife of Resident) published on 16 January 2018 Submitted via Review Postal Card
Overall Experience

A great stay. My husband loved it and was very happy.

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Review from Mark N (Grandson of Resident) published on 11 January 2018 Submitted via Website
Overall Experience

My step-grandmother’s stay of nearly four weeks at Mildenhall Lodge could not have been better. Whilst she was there, I rang her most days and she never said a single bad word about anyone or anything there. She thought the staff, food and facilities were wonderful, as did I. When I visited Mildenhall Lodge to set everything up before she moved in, I immediately became aware of the professional and caring manner of all those I came into contact with, and received excellent and concise advice.

When I visited my step-grandmother a few times, I found that staff in the Garland Suite could not have been more helpful and kind and I noticed the genuinely caring, positive and thoughtful way they dealt with everyone. The teamwork throughout the home is first class.

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Review from Chris C (Daughter of Resident) published on 8 November 2017 Submitted via Review Postal Card
Overall Experience
This is a real Care home, the staff all truly care!
The atmosphere is welcoming; the activities carefully aimed at the less physically able and the less mentally able but extremely interesting and fun.
The food is brilliant and there are always homemade cakes to accompany the coffee.

The nursing staff are observant and informative, whilst everyone is open and friendly.

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Review from Gillian D (Daughter of Resident) published on 8 November 2017 Submitted via Review Postal Card
Overall Experience
The warmest and welcoming of homes. Very inclusive and always doing those little extras to entertain the residents.
The cafe is a lovely thought and the cakes are delicious.

Great staff.

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Review from T S (Son of Resident) published on 1 November 2017 Submitted via Review Postal Card
Overall Experience
So far a very positive experience. Just a shame my mother did not come here earlier when she was more able as I think she would have enjoyed her time here even more.

I could not wish for her to be anywhere else. Staff are very attentive and helpful and I can walk away safe in the knowledge that she is in a safe environment.

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Review from Ann (Daughter-in-law of Resident) published on 24 October 2017 Submitted via Website
Overall Experience

My mother-in-law is a new resident and every effort has been made by all members of staff to make her feel at home. Her clinical and psychological needs are all being addressed and we are very happy that she is safe and really well cared for. The staff all seem to go the extra mile to spend time with the residents and keep cheery dispositions. The family feel that we are also made very welcome and kept informed at every stage.

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Review from J C (Brother of Resident) published on 5 October 2017 Submitted via Review Postal Card
Overall Experience

I found it very satisfying.

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Review from Jenny H (Daughter of Resident) published on 28 September 2017 Submitted via Review Postal Card
Overall Experience

Mum had been in a hospital environment for several weeks after a bad fall. I was reluctant to agree to mum going into a care home, but the choice was taken out of my hands.

Mum very quickly settled into her bright, well-appointed room. Staff are particularly kind and helpful, and I think it is this that has made all the difference.

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Review from Timothy C (Brother of Resident) published on 21 September 2017 Submitted via Review Postal Card
Overall Experience

I have found the care home very good with very good facilities.

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Review from Timothy W (Regular Volunteer) published on 12 September 2017 Submitted via Review Postal Card
Overall Experience

I visit a friend on a weekly basis for the St. Nicholas Hospice, Hospice Neighbours Scheme. The staff are always friendly and helpful. The rooms and public areas are kept clean, neat and tidy. There are plenty of activities to keep the residents entertained. The food looks good and is in a kitchen which is open for all to see.

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Review from Ethel W (Resident / Service User) published on 24 August 2017 Submitted via Review Postal Card
Overall Experience

Have been treated with care and attention and everyone has been so helpful and very kind.

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Review from Wendy H (Daughter of Resident) published on 22 August 2017 Submitted via Review Postal Card
Overall Experience

My mum has been in Mildenhall Lodge for just over a year now and she has settled really well. The staff are attentive and keep me up to date with mums welfare, mum is always calm and appears happy when I visit. In all this is now mum's home and she is very settled.

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Review from A M P (Resident / Service User) published on 17 August 2017 Submitted via Review Postal Card
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I am treated well and well looked after.

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Review from Charles M (Resident / Service User) published on 17 August 2017 Submitted via Review Postal Card
Overall Experience
The home is everything that I would wish.
The staff gives all the services that are required.

I've never been happier.

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Review from Hilda A (Wife of Resident) published on 8 August 2017 Submitted via Review Postal Card
Overall Experience

You cannot improve on excellence. He is my one worry and knowing he is looked after helps me. They look after him when I am not able to!

The staff are good and have really got to know him.

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Review from Eileen C (Daughter of Resident) published on 25 July 2017 Submitted via Website
Overall Experience
Mildenhall Lodge offered my parents a sanctuary at a time when assistance with their care was necessary. My father is my mother's carer and he required an operation which meant my mother visited Mildenhall Lodge on a respite basis and then my father joined her for post-operative care. This gave me peace of mind knowing that they were both being cared for in their own right but at the same were able to enjoy each other's company until the time came for them to return home.
My experience personally is one of gratitude as I can honestly say the team at Mildenhall Lodge went above and beyond to welcome and care for my parents. As I don't live locally I was able to make daily contact with Mildenhall Lodge and very quickly built up a great rapport with one member of staff who put my mind at rest on many occasion.

I would recommend Mildenhall Lodge in an instant.

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Review from Marion S (Daughter of Resident) published on 5 July 2017 Submitted via Review Postal Card
Overall Experience
We are very happy to have mum living at Mildenhall Lodge.
The care is outstanding.
We are extremely lucky to have mum living there.
All the entertainment the residents have is outstanding and very well thought out.

Thank you all for caring for our mum and giving us peace of mind. Bless you.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 November 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (39) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Mildenhall Lodge.

Awards / Recognitions (122)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Mildenhall Lodge.

Meet the Team (1)

Edward Benton-Bye
Edward Benton-ByeJob Title Home Manager

Hi, I’m Ed, the Home Manager at Mildenhall Lodge. I hold a Level 4 qualification in Leadership in Health and Social Care and will complete my Level 5 in February 2026. I have also completed the Future Home Manager course.

My previous role was Deputy Manager at Mildenhall Lodge. I decided to work at Care UK following a recommendation from a family member after the passing of a loved one, which led me to join Davers Court as a Care Assistant—and I’ve never left. I believe the key characteristics needed for my role are being patient, kind, caring, dedicated and passionate, leading by example, having strong coaching abilities, and being a real people person.

My favourite part of the working day is seeing residents enjoying their daily lives and making new memories with loved ones, colleagues and visitors, as well as watching my team grow and develop in their careers.

Outside of work, as an ex-professional dancer, I continue to enjoy dance, performance, teaching and makeup artistry, alongside gardening, reading and spending time with friends and family. My biggest career highlight to date has been working in a Care UK home that achieved an Outstanding rating in all five CQC domains.

What makes me most proud is seeing the whole home work together to ensure residents lead fulfilling lives and create new memories at Mildenhall Lodge. The most important part of my role is coaching and mentoring the entire team to deliver the very best care to our residents, relatives and visitors.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mildenhall Lodge to verify any information. View our terms and conditions. Mildenhall Lodge has an Enhanced Service -more info.