
An amazing care home. Very, very, impressed by the care, staff, and the buildingP B(Daughter of Resident/Service User)



An amazing care home. Very, very, impressed by the care, staff, and the buildingP B(Daughter of Resident/Service User)



Mildenhall Lodge care home provides the best personalised residential, nursing and dementia care for older people on a short-term or permanent basis.
The purpose-built care home has been designed to offer comfort in luxurious surroundings. Bedrooms are complete with ensuite facilities and residents also benefit from a café, bar, cinema room and hair salon.
When your loved one joins the home, the team works hard to get to know them and the...
Care Provided by Mildenhall Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Mildenhall Lodge for full pricing details and T&Cs.
Contact Mildenhall Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Edward Benton-Bye (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2014
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Parking
- Parking on-site
Mildenhall Lodge Reviews (131)
Mildenhall Lodge has a Review Score of 9.9 (9.850) out of 10, based on 30 reviews in the last 2 years.
Over all time Mildenhall Lodge has 131 reviews.
When you walk in the door, you get an immediate sense of contentment, which truly reflects the situation at Mildenhall Lodge.
We visited a dozen or more care homes on behalf of my father before selecting Mildenhall Lodge - thank goodness we were able to place him here.
My mother is Mildenhall Lodge. I can't praise the home enough. Mum has been here almost 2 years. Everything about this home is wonderful. The manager is exceptional along with all the staff, nothing is too much trouble. Wonderful people, wonderful food, wonderful accommodation and wonderful activities. The home even arranged a nice party for mum on her 90th. The chefs did a brilliant job. I can't praise this place enough, thanks to everyone.
The home is equipped as a 5 star hotel - all facilities are superb. The standard of care from all of the staff has been exemplary.
A great stay. My husband loved it and was very happy.
My step-grandmother’s stay of nearly four weeks at Mildenhall Lodge could not have been better. Whilst she was there, I rang her most days and she never said a single bad word about anyone or anything there. She thought the staff, food and facilities were wonderful, as did I. When I visited Mildenhall Lodge to set everything up before she moved in, I immediately became aware of the professional and caring manner of all those I came into contact with, and received excellent and concise advice.
When I visited my step-grandmother a few times, I found that staff in the Garland Suite could not have been more helpful and kind and I noticed the genuinely caring, positive and thoughtful way they dealt with everyone. The teamwork throughout the home is first class.
The atmosphere is welcoming; the activities carefully aimed at the less physically able and the less mentally able but extremely interesting and fun.
The food is brilliant and there are always homemade cakes to accompany the coffee.
The nursing staff are observant and informative, whilst everyone is open and friendly.
The cafe is a lovely thought and the cakes are delicious.
Great staff.
I could not wish for her to be anywhere else. Staff are very attentive and helpful and I can walk away safe in the knowledge that she is in a safe environment.
My mother-in-law is a new resident and every effort has been made by all members of staff to make her feel at home. Her clinical and psychological needs are all being addressed and we are very happy that she is safe and really well cared for. The staff all seem to go the extra mile to spend time with the residents and keep cheery dispositions. The family feel that we are also made very welcome and kept informed at every stage.
I found it very satisfying.
Mum had been in a hospital environment for several weeks after a bad fall. I was reluctant to agree to mum going into a care home, but the choice was taken out of my hands.
Mum very quickly settled into her bright, well-appointed room. Staff are particularly kind and helpful, and I think it is this that has made all the difference.
I have found the care home very good with very good facilities.
I visit a friend on a weekly basis for the St. Nicholas Hospice, Hospice Neighbours Scheme. The staff are always friendly and helpful. The rooms and public areas are kept clean, neat and tidy. There are plenty of activities to keep the residents entertained. The food looks good and is in a kitchen which is open for all to see.
Have been treated with care and attention and everyone has been so helpful and very kind.
My mum has been in Mildenhall Lodge for just over a year now and she has settled really well. The staff are attentive and keep me up to date with mums welfare, mum is always calm and appears happy when I visit. In all this is now mum's home and she is very settled.
I am treated well and well looked after.
The staff gives all the services that are required.
I've never been happier.
You cannot improve on excellence. He is my one worry and knowing he is looked after helps me. They look after him when I am not able to!
The staff are good and have really got to know him.
My experience personally is one of gratitude as I can honestly say the team at Mildenhall Lodge went above and beyond to welcome and care for my parents. As I don't live locally I was able to make daily contact with Mildenhall Lodge and very quickly built up a great rapport with one member of staff who put my mind at rest on many occasion.
I would recommend Mildenhall Lodge in an instant.
The care is outstanding.
We are extremely lucky to have mum living there.
All the entertainment the residents have is outstanding and very well thought out.
Thank you all for caring for our mum and giving us peace of mind. Bless you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 November 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (39) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Mildenhall Lodge.
Accreditations
There are no accreditations posted yet for Mildenhall Lodge.
Meet the Team (1)

Hi, I’m Ed, the Home Manager at Mildenhall Lodge. I hold a Level 4 qualification in Leadership in Health and Social Care and will complete my Level 5 in February 2026. I have also completed the Future Home Manager course.
My previous role was Deputy Manager at Mildenhall Lodge. I decided to work at Care UK following a recommendation from a family member after the passing of a loved one, which led me to join Davers Court as a Care Assistant—and I’ve never left. I believe the key characteristics needed for my role are being patient, kind, caring, dedicated and passionate, leading by example, having strong coaching abilities, and being a real people person.
My favourite part of the working day is seeing residents enjoying their daily lives and making new memories with loved ones, colleagues and visitors, as well as watching my team grow and develop in their careers.
Outside of work, as an ex-professional dancer, I continue to enjoy dance, performance, teaching and makeup artistry, alongside gardening, reading and spending time with friends and family. My biggest career highlight to date has been working in a Care UK home that achieved an Outstanding rating in all five CQC domains.
What makes me most proud is seeing the whole home work together to ensure residents lead fulfilling lives and create new memories at Mildenhall Lodge. The most important part of my role is coaching and mentoring the entire team to deliver the very best care to our residents, relatives and visitors.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mildenhall Lodge to verify any information. View our terms and conditions. Mildenhall Lodge has an Enhanced Service -more info.