Edgbaston Manor

Speedwell Road, Edgbaston, Birmingham B5 7PR
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9.9 144 Reviews
  • Edgbaston Manor, Birmingham
Edgbaston Manor provides dedicated residential, nursing and dementia care of the highest standard on a permanent and respite basis.

The home offers luxury interiors and facilities including a cinema room, hair salon and a beautiful rooftop terrace. Outside residents can enjoy the landscaped, sensory gardens.

Set in a quiet suburb of Birmingham, the home overlooks Calthorpe Park. Many of the large, en-suite bedrooms have park views. Upstairs rooms have balconies while ground floor rooms have direct, private patio access.

The home is arranged into smaller suites, each with their own stylish dining and sitting rooms, to provide a home-from-home for residents. The team arrange a varied activity programme and outings to local areas of interest.

Edgbaston Manor is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.

Care Provided by Edgbaston Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1385
  • Self-Funded Residential Dementia Care: from £1480
  • Self-Funded Nursing Care: from £1650
  • Self-Funded Nursing Dementia Care: from £1745
  • RESPITE Self-Funded Residential Care: from £1662
  • RESPITE Self-Funded Residential Dementia Care: from £1776
  • RESPITE Self-Funded Nursing Care: from £1980
  • RESPITE Self-Funded Nursing Dementia Care: from £2094

Respite stays are subject to a 20% uplift on the prices shown above. Fees are subject to a pre-admission
needs assessment which is required to fully understand the level of care and support required by each
individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing
Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Edgbaston Manor to find out the exact price for your requirements.

Contact Edgbaston Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Edgbaston Manor to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Zoe Steventon (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Visiting

  • Visitors always welcome to come to the home but if they wish to see the Home Manager at a specific time, it is best to always call and arrange a meeting, especially if this is requested for an evening visit.

Parking

  • Private car park for residents and visitors. Access is through the gates to the main entrance which is in Speedwell Road

9.9

Edgbaston Manor has a Review Score of 9.9 (9.851) out of 10, based on 40 reviews in the last 2 years.
Over all time Edgbaston Manor has 144 reviews.

Overall Experience
  • 113
  • 24
  • 5
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  • 2
Date Published
  • 144
  • 10
  • 18
  • 40
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Reviewer Connection to Edgbaston Manor
  • 42
  • 25
  • 19
  • 12
  • 6
  • 6
  • 4
  • 4
  • 4
  • 4
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
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  • 1
Total of 144, showing 21-40
Review from Joanne B (Sister of Resident) published on 10 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister-in-law and I visited this care home as we were looking for a care home for our brother, we had three care homes to view that day and Edgbaston Manor was the first, upon entering we were made to feel very welcome by the receptionists, then the lady that showed us around was very helpful and
friendly, the whole atmosphere of the place felt really good and we decided there and then that this was the place we wanted for our brother and we didn't bother viewing the other care homes.
Reply from Reviews Team, Reviews Team at Edgbaston Manor
Thank you very much for taking the time to leave us feedback about your experience. At Edgbaston Manor Care Home we set a high standard for ourselves, so we are very pleased to hear that your…read more
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Review from M H (Friend of Resident) published on 27 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend has been helped by the staff to accept the move into full-time care. The building is well-kept, clean and well-appointed. All the staff are helpful cheerful and eager to help residents and visitors. The food looks appetising and there is a good choice with an opportunity for special requests.
Reply from Reviews Team, Reviews Team at Edgbaston Manor
Thank you very much for taking the time to leave us feedback about your experience.At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your…read more
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Review from D W (Friend of Resident) published on 27 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Moving to a new place can be a challenging experience, but thanks to your dedicated and compassionate team, my dear friend is settling in. The welcome we receive on arrival from the receptionists sets the whole tone for the Manor. Warm, friendly and an exemplar of customer service. It is a great comfort
to know my friend is being cared for so well, and that my visiting experiences are so pleasurable. Thank you to the team.
Reply from Reviews Team, Reviews Team at Edgbaston Manor
Thank you very much for taking the time to leave us feedback about your experience. At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that…read more
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  • Care / Support
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Review from B T (Son of Resident) published on 27 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home has put care into a care home. It is its priority for both patients and visitors what a fantastic place - keep it up.
Reply from Reviews Team, Reviews Team at Edgbaston Manor
Thank you very much for taking the time to leave us feedback about your experience. At Edgbaston Manor Care Home, so we are very pleased to hear that your experience with us has been a positive one.…read more
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Review from Chris W (Brother of Resident) published on 20 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister now living at Edgbaston Manor wanted to throw a party to thank friends for their kind support following her stroke in April. Edgbaston Manor staff stepped up to this very well. Before the day the Chef and the team worked thoughtfully with my sister to find her preferences for the menu and
setting. An attractive menu was created, with care taken over dietary requirements for the 20 guests. They even offered a backup system to play the exact music that my sister wanted. On the day, the Receptionist made all her guests feel welcome. My sister's carer had come in on one of her days off to help her get ready to enjoy the event, which was much appreciated. Edgbaston Manor benefits from a delightful rooftop terrace and adjoining lounge, which provides a relaxing and spacious venue. The quality of the food was, as always there, first-class. The party was a great success and gave great pleasure to us all. An excellent event thanks in great part to the staff.
Reply from Reviews Team, Reviews Team at Edgbaston Manor
Thank you very much for taking the time to leave us feedback about your experience. At Edgbaston Manor Care Home we set a high standard for ourselves, so we are very pleased to hear that your…read more
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Review from Elizabeth S (Regular Volunteer) published on 19 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I volunteer here and this is such a wonderful home. The staff are amazing you can see they love the residents. The home is clean and always looks beautiful. It has a homely feeling when you are there and you are always made to feel welcome, staff are always laughing and welcoming.
Reply from Reviews Team, Reviews Team at Edgbaston Manor
Thank you very much for taking the time to leave us feedback about your experience. Here at Edgbaston Manor Care Home, we appreciate all the support you give to residents and staff. They look forward…read more
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Review from A B (Father of Resident) published on 25 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The wonderful reception staff they above and beyond to be helpful.
Reply from Reviews Team, Reviews Team at Edgbaston Manor
Thank you very much for taking the time to leave us feedback about your experience. At Edgbaston Manor Care Home we set a high standard for ourselves, so we are very pleased to hear that your…read more
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review from M T (Friend of Resident) published on 28 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always made to feel welcome. The staff are always so good to my friend. The staff treat me with great respect. I would recommend this home to anyone. Always feel welcome from reception to leaving.
Reply from Reviews Team, Reviews Team at Edgbaston Manor
Thank you very much for taking the time to leave us feedback about your experience. At Edgbaston Manor Care Home we set a high standard for ourselves, so we are very pleased to hear that your…read more
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  • Care / Support
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  • Treated with Dignity
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Review from S A (Daughter of Resident) published on 28 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care home is brilliant and the reception staff are very welcoming and helpful. All the carers are amazing at their work. They are very vigilant and hardworking. The service is amazing with a variety of activities and entertainment to keep the residents involved. This is one of the best care homes
in West Midlands.
Reply from Reviews Team, Reviews Team at Edgbaston Manor
Thank you very much for taking the time to leave us feedback about your experience. At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that…read more
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  • Care / Support
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  • Treated with Dignity
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Review from Jana A (Daughter-in-law of Resident) published on 28 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father-in-law stayed here for a few years and throughout this time his care was exemplary. The carers are wonderful and all the staff really care about the residents. Overall I would highly recommend.
Reply from Reviews Team, Reviews Team at Edgbaston Manor
Thank you very much for taking the time to leave us feedback about your experience. We are very pleased to hear that your experience with us has been a positive one. It was a pleasure to care for your…read more
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Review from I G (Brother of Resident) published on 13 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very clean care home. The staff are all friendly, helpful and welcoming. Lots of activities available. Apprehensive about my sister having to go into a care home. She is very well looked after, and treated with great care and dignity. Putting my mind to rest knowing that she is very well looked after.
Reply from Reviews Team, Reviews Team at Edgbaston Manor
At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. It has been a delight to have your…read more
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  • Care / Support
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  • Treated with Dignity
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Review from Steve K (Son of Resident) published on 5 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very grateful to the staff who cared for my parents during their time at Edgbaston Manor. The care home staff went out of their way to accommodate us, including organising a pre-Christmas meal in December last year, which was a lovely family occasion that my parents responded to very positively.
The regular activities organised by the care home were also appreciated and it was especially good to hear how on one occasion my father had made a connection with two other residents who had worked in similar professions and how my mother's reading skills had been put to good use in a poetry reading to other residents. The genuine warmth of the staff towards my parents was evident on my regular visits and the staff were always friendly and willing to help.
Reply from Natasha Hines, Reviews Team at Edgbaston Manor
Thank you very much for taking the time to leave us feedback about your experience. At Edgbaston Manor Care Home we set a high standard for ourselves, so we are very pleased to hear that your…read more
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  • Treated with Dignity
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Review from Stuart U (Son of Resident) published on 2 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Mum moved into Edgbaston Manor and soon settled in and it’s proved to be a real relief for us (her sons). The staff are very friendly and all really knowledgeable about Mum’s needs. We couldn’t be happier
Reply from Natasha Hines, Reviews Team at Edgbaston Manor
Thank you very much for taking the time to leave us feedback about your experience. At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Y B (Sister of Resident) published on 18 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am more than happy with the housekeeping. I agree with the staff as they work as a team, are very helpful and do anything for you. If you need assistance they are there for you. If you need assistance they are there for you. Very well done.
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Review from G C (Friend of Resident) published on 16 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful home to visit, such friendly staff and very accommodating. Lovely room, spacious bright and airy. Great eating areas, relaxing lounge. Love that they accommodate visitors with coffee, tea and snacks all free of charge. Something is going on every day, activities to suit everyone, Good choice
of meals and presented well. It's a pleasure to visit my friend.
Reply from Natasha Hines, Reviews Team at Edgbaston Manor
Thank you very much for taking the time to leave us feedback about your experience. At Edgbaston Manor Care Home we are very pleased to hear that your experience with us has been a positive one. We…read more
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Review from B M (Sister of Resident) published on 25 March 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I visited the care home several times and find it to be nice and clean. The staff show a good caring attitude to the residents. On a couple visits, I noticed he was thirsty and asked the staff to give him a drink. He was quite happy with it and drank it quickly. I would say he enjoyed it. I recommend
staff check on residents' fuel intake. My overall experience is good. Reception staff are welcoming and polite.
Reply from Samantha Debenham, Reviews Team at Edgbaston Manor
Thank you for your review and your kind words, particularly about the team, which I know theyll be very happy to hear. In regards to fluids, we cant of course talk about any individuals needs due to…read more
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Review from D B (Son-in-law of Resident) published on 4 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are great and very welcoming. It is always very clean and my mother-in-law always seems happy, comfortable and well cared for. I think the home is secure and has very good facilities for families. Keep up the amazing work. Not all heroes wear capes.
Reply from Natasha Hines, Reviews Team at Edgbaston Manor
Hi, thank you very much for taking the time to leave us feedback about your experience.
At Edgbaston Manor Care Home we set a high standard for ourselves, so we are very pleased to hear that your…
read more
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  • Treated with Dignity
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Review from Jade B (Daughter of Resident) published on 4 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is always spotless. The staff are very friendly, kind and caring. They can never do enough for you as a family and for the residents themselves. The reception team are especially joyful and welcoming. I would never like my mother to stay anywhere else. She is extremely well cared for.
Well done to all the staff, keep up your hard work, it's much appreciated.
Reply from Natasha Hines, Reviews Team at Edgbaston Manor
Hi Jade, thank you very much for taking the time to leave us feedback about your experience.
At Edgbaston Manor Care Home we set a high standard for ourselves, so we are very pleased to hear that…
read more
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
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  • Rooms
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Review from L G (Daughter of Resident) published on 9 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly home - my mum is very happy here. The staff are welcoming. Reception at weekends and during the week are welcoming and helpful staff were swift to get medical help when she has been ill etc.
Reply from Reviews Team, Reviews Team at Edgbaston Manor
Thank you very much for taking the time to leave us feedback about your experience. At Edgbaston Manor Care Home we set a high standard for ourselves, so we are very pleased to hear that your…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
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  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J N (Friend of Resident) published on 30 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am a friend of a resident. I can not comment on value for money. The staff are courteous and caring and the place is very clean. Sometimes there are not enough staff to deal with all demands of patients at once.
Reply from Natasha Hines, Reviews Team at Edgbaston Manor
Thank you very much for taking the time to leave us feedback about your experience. At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.851)

Overview of Review Score

The Review Score of 9.9 (9.851) out of 10 for Edgbaston Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 40 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.851 for Edgbaston Manor is calculated as follows: ( (423 Excellents x 5) + (25 Goods x 4) + (8 Satisfactorys x 3) + (4 Poors x 2) + (4 Very Poors x 1) ) ÷ 464 Ratings = 4.851
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Edgbaston Manor is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 38 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (103)

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Meet the Team (1)

Zoe

Zoe Steventon

Job Title: Home Manager

At Edgbaston Manor, teamwork is at the heart of everything we do. We support each other to provide the highest standards of care and to make our home a happy, welcoming place for residents and families alike. My door is always open if you’d ever like to share any feedback or simply have a chat.


I’ve been a Registered Nurse for more than 18 years and have more than 12 years of experience working in care homes. Throughout my career, I’ve learned that being a good manager means leading with compassion, patience and resilience, while supporting everyone in the home to do their very best.


Outside of work, I love spending time with my family, especially my daughter, and visiting my favourite place in the world, Cornwall.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Edgbaston Manor to verify any information. View our terms and conditions. Edgbaston Manor has an Enhanced Service - more info.