Edgbaston Manor

Speedwell Road, Edgbaston, Birmingham B5 7PR
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9.9 144 Reviews
  • Edgbaston Manor, Birmingham
Edgbaston Manor provides dedicated residential, nursing and dementia care of the highest standard on a permanent and respite basis.

The home offers luxury interiors and facilities including a cinema room, hair salon and a beautiful rooftop terrace. Outside residents can enjoy the landscaped, sensory gardens.

Set in a quiet suburb of Birmingham, the home overlooks Calthorpe Park. Many of the large, en-suite bedrooms have park views. Upstairs rooms have balconies while ground floor rooms have direct, private patio access.

The home is arranged into smaller suites, each with their own stylish dining and sitting rooms, to provide a home-from-home for residents. The team arrange a varied activity programme and outings to local areas of interest.

Edgbaston Manor is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.
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Care Provided by Edgbaston Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1385
  • Self-Funded Residential Dementia Care: from £1480
  • Self-Funded Nursing Care: from £1650
  • Self-Funded Nursing Dementia Care: from £1745
  • RESPITE Self-Funded Residential Care: from £1662
  • RESPITE Self-Funded Residential Dementia Care: from £1776
  • RESPITE Self-Funded Nursing Care: from £1980
  • RESPITE Self-Funded Nursing Dementia Care: from £2094

Respite stays are subject to a 20% uplift on the prices shown above. Fees are subject to a pre-admission
needs assessment which is required to fully understand the level of care and support required by each
individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing
Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Edgbaston Manor to find out the exact price for your requirements.

Contact Edgbaston Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Edgbaston Manor to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Zoe Steventon (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Visiting

  • Visitors always welcome to come to the home but if they wish to see the Home Manager at a specific time, it is best to always call and arrange a meeting, especially if this is requested for an evening visit.

Parking

  • Private car park for residents and visitors. Access is through the gates to the main entrance which is in Speedwell Road

Edgbaston Manor Reviews (144)

9.9

Edgbaston Manor has a Review Score of 9.9 (9.851) out of 10, based on 40 reviews in the last 2 years.
Over all time Edgbaston Manor has 144 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Edgbaston Manor
  • 42
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Total of 144, showing 61-80
Review from A T (Friend of Resident) published on 14 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff from reception to floors 1-2 are always friendly and polite and go the extra mile. The home and area are always spotless and plenty for the residents to do and are cared for in the most caring way. 100% all-round score from me.
Reply from Natasha Hines, Manager at Edgbaston Manor
We much appreciate the time you have taken to leave us such positive feedback about your experience.

At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very…read more
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Review from Clive D (Son of Resident) published on 10 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff always seem helpful, caring, attentive and friendly - always doing their best in what can sometimes be very difficult circumstances. My dad has always been very happy and well looked after. The care home has always done its best to provide lots of information and to make contacting them very
easy. I'm very happy with the care they have always provided.
Reply from Natasha Hines, Manager at Edgbaston Manor
Thank you very much for taking the time to leave us feedback about your experience.

At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that…read more
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  • Treated with Dignity
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Review from J R (Daughter of Resident) published on 2 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely, welcoming, great care and a homely feel.
A wonderful home.
Reply from Natasha Hines, Manager at Edgbaston Manor
Thank you very much for taking the time to leave us feedback about your experience.

At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Staff
  • Activities
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  • Rooms
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Review from J G (Daughter of Resident) published on 2 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home agreed to accommodate a Christmas family group gathering that would have been difficult elsewhere to cater for my father's needs.
The staff looked after us all really well and were friendly and accommodating.
The staff at the home seem happy and friendly, and my dad has been able to personalise
his room well and has made friends with his peers.
Reply from Natasha Hines, Manager at Edgbaston Manor
Thank you for taking the time to leave us feedback about your experience.

At Edgbaston Manor Care Home - Care UK we hold ourselves to a high standard and therefore we appreciate all feedback so we…read more
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Review from S M (Son of Resident) published on 12 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mother is been superbly looked after for many years now and she particularly praises the cleaners and kitchen staff. The food is excellent. I have found the reception and management very responsive and helpful with good communication.
Reply from Natasha Hines, Manager at Edgbaston Manor
Thank you very much for taking the time to leave us feedback about your experience.

At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
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  • Value for Money
Review from J P (Friend of Resident) published on 12 January 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As a visitor, I am always welcomed by the staff very warmly when I visit to see my friend and previous employer.
Reply from Natasha Hines, Manager at Edgbaston Manor
Thank you very much for taking the time to leave us feedback about your experience.

At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from F E (Daughter-in-law of Resident) published on 21 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Residents are well looked after in a caring environment. My relative, who has dementia, has been at Edgbaston Manor for some time, and her changing needs have been met by the lovely staff.
Reply from Natasha Hines, Manager at Edgbaston Manor
Thank you very much for taking the time to leave us feedback about your experience.

At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Staff
  • Activities
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  • Safety / Security
  • Rooms
  • Value for Money
Review from K R (Sister of Resident) published on 18 December 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am grateful that my brother is residing in such a pleasant care home, with a good ambience and a welcoming atmosphere. He relates well to the staff and appreciates the care, good humour and respect with which he is treated. Family members find the carers, reception staff and management are concerned
and supportive and amenable to requests. My brother's one concern as someone with eating/nutrition problems is that he feels that his communication with the kitchen could be better.
Reply from Samantha Debenham, Personal Assistant at Edgbaston Manor
Thank you for taking the time to share your experience of Edgbaston Manor - your feedback is important to us, as is the care and well-being of all residents. We understand your frustrations and…read more
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Review from J M (Son of Resident) published on 17 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I would like to thank all the staff who care for my mother at Edgbaston Manor. I have come to realise how valuable the service provided to my mother by staff is to her well-being. Humour gentleness and compassion are attributes needed when dealing with frailty, dementia, loneliness and illness. All
the staff unfailingly meet all her needs.
Reply from Natasha Hines, Manager at Edgbaston Manor
Thank you very much for taking the time to leave us feedback about your experience.

At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Staff
  • Activities
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  • Value for Money
Review from G M (Son of Resident) published on 17 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mom has been in this care home for 15 months. No complaints whatsoever. She has been cared for brilliantly under sometimes difficult conditions. I would praise all the staff for their care and good humour whilst doing a difficult job. I admire their patience and attention to all the residents on floor
one. I take my hat off to all of them.
Reply from Natasha Hines, Manager at Edgbaston Manor
Thank you very much for taking the time to leave us feedback about your experience.

At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Brenda L (Wife of Resident) published on 11 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been at your home for 2 years now. Myself and my family are all extremely grateful for all the care and attention he gets from all the staff on the first floor. They attend to all his needs and they are all happy to do so. We as a family are very grateful for all the hard work they do
in caring for someone with dementia like my husband.
Reply from Natasha Hines, Manager at Edgbaston Manor
Thank you very much for taking the time to leave us feedback about your experience.

At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Karen K (Daughter of Resident) published on 3 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very warm welcome as soon as you walk through the door. All the staff are exceptional, going above and beyond with my mum's care and comfort. Everyone is so friendly and put you as a family at ease. Even in a short time, they just go that extra mile in all aspects of nursing and care. The hospitality,
and a clean environment, but still gives a lovely homely feel. Mum now part of the Edgbaston Manor family has more than exceeded my expectations.
Reply from Natasha Hines, Manager at Edgbaston Manor
Thank you very much for taking the time to leave us feedback about your experience. At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Karen H (Daughter of Resident) published on 11 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum (95), who is blind and has mobility issues, is one of Edgbaston Manor's longest residents. She moved in nearly six years ago, to assist with dad's care - looking after him at home had become impossible. After viewing 17 Birmingham care homes, the family was losing heart. Few homes have staff with
the necessary expertise to manage challenging, mixed dementia, but one day a chance turn took us past the newly opened Gracewell of Edgbaston and the perfect place had been found. Mum was delighted! Dad's needs were going to be met with care and professionalism, she could visit him whenever she wanted, for as long as she wanted and everything else was home from home. The dedicated staff are second to none! The cosy en-suite rooms, scrumptious meals, activities, and patio/pretty garden for exercise - simply great. Dad has now passed and Mum needs much more care herself, but not a day goes by when Mum doesn't consider herself enormously lucky to be where she is today - surrounded by friends.
Reply from Natasha Hines, Manager at Edgbaston Manor
Thank you very much for taking the time to leave us such positive feedback about your experience.

At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Robert D (Son of Resident) published on 6 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to praise the staff for the wonderful way they celebrated the life of Queen Elizabeth II on her sudden death and ensuring the mourning period. They helped the residents understand what had happened, displayed photos, enabled them to pay respects and view the funeral. They decorated and
displayed tributes and flowers appropriately and helped us all celebrate her life and mourn her passing.
Reply from Natasha Hines, Manager at Edgbaston Manor
Thank you very much for taking the time to leave us feedback about your experience. At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Value for Money
Review from Rachel W (Daughter of Resident) published on 22 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has Alzheimer's Dementia. I looked after her at home for many years, but it became unsafe for her to be on her own. It took her a while to settle, but she calls her room 'home' now. Over the 18 months Mum has been there, everyone has been brilliant. Lovely room, beautiful surroundings, good food
- sometimes too fancy for the residents, and the staff are second to none. They go above and beyond to care for Mum yet also allow me to be involved in her care too, keeping me regularly updated. Definitely a godsend. Thank you.
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Review from Pauline C (Friend of Resident) published on 22 September 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been going to visit for 4 years now. It is always pleasant to go there. The staff are very good and kind. Even to the visitors, making it worthwhile visiting - I go twice a week. I look forward to it. My friend is really happy in the home. There is everything he wants. If he's in any trouble
they come straight away to help. Nothing is too much trouble. (They deserve a medal sometimes.) But they just say it's their job. There is always doctor and nurses at hand and they always explain to you what is happening. It's good we can go in and visit. It makes his day and mine.
Reply from Natasha Hines, Manager at Edgbaston Manor
Thank you very much for taking the time to leave us feedback about your experience. At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A M (Wife of Resident) published on 17 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The ladies at the reception are pleasant and very helpful on the phone and in person. Staff on the Memory Flow are gentle and caring towards the residents. My husband has been here for only the month but has settled down well into his room. Meals are fresh and tasty according to my husband's opinion.
Finds the meat sometimes hard to eat. Overall very well-maintained nursing home.
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Review from Kevin H (Brother-in-law of Resident) published on 17 September 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Room nice and tidy and clean. Staff always obliging, especially on reception. Meals cooked well. Treatment acceptable. Carers do their job well. Overall clean in all areas. Couldn't fault the home. Well done to all concerned.
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Review from R A (Niece of Resident) published on 4 September 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My aunt suffers from dementia and is also extremely deaf - both things that make caring for her extremely difficult. She took a long time to settle and feel comfortable but the staff showed great care throughout the time. They are caring and patient with her even when looking after her has been challenging.
She is now more settled and in the past month when I have been unable to visit because of ill health I was pleased at the way they have handled some of the things I would normally have done on my weekly visits.
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Review from Louise W (Daughter of Resident) published on 19 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I never knew it was possible to have a team of individuals care for my mum as if they were her family. They have showed not only mum but my dad and the rest of our family, such compassion and empathy through what has been a difficult transition to navigate and come to terms with. The whole team at Edgbaston
Manor have gone above and beyond to settle my mum into her new routine and surrounds which they have done with great dignity and understanding towards the whole family's emotions. Living the other side of the world (in Australia) and only being able to visit infrequently I feel at ease knowing mum is being cared for by an amazing team of people. When I was back in the UK for mum's first few weeks in the care home after her prolonged stay in hospital, within the first week they had transformed mum back to her former self prior to her hospital stay. She was brighter, happier, eating more, and had gained more mobility. I can't thank the team enough for what they have achieved.
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Current Review Score: 9.9 (9.851)

Overview of Review Score

The Review Score of 9.9 (9.851) out of 10 for Edgbaston Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 40 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.851 for Edgbaston Manor is calculated as follows: ( (423 Excellents x 5) + (25 Goods x 4) + (8 Satisfactorys x 3) + (4 Poors x 2) + (4 Very Poors x 1) ) ÷ 464 Ratings = 4.851
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Edgbaston Manor is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 38 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (103)

Meet the Team (1)

Zoe

Zoe Steventon

Job Title: Home Manager

At Edgbaston Manor, teamwork is at the heart of everything we do. We support each other to provide the highest standards of care and to make our home a happy, welcoming place for residents and families alike. My door is always open if you’d ever like to share any feedback or simply have a chat.


I’ve been a Registered Nurse for more than 18 years and have more than 12 years of experience working in care homes. Throughout my career, I’ve learned that being a good manager means leading with compassion, patience and resilience, while supporting everyone in the home to do their very best.


Outside of work, I love spending time with my family, especially my daughter, and visiting my favourite place in the world, Cornwall.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Edgbaston Manor to verify any information. View our terms and conditions. Edgbaston Manor has an Enhanced Service - more info.