Edgbaston Manor

Speedwell Road, Edgbaston, Birmingham B5 7PR
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9.9 146 Reviews
  • Edgbaston Manor, Birmingham
Edgbaston Manor provides dedicated residential, nursing and dementia care of the highest standard on a permanent and respite basis.

The home offers luxury interiors and facilities including a cinema room, hair salon and a beautiful rooftop terrace. Outside residents can enjoy the landscaped, sensory gardens.

Set in a quiet suburb of Birmingham, the home overlooks Calthorpe Park. Many of the large, en-suite bedrooms have park views. Upstairs rooms have balconies while ground floor rooms have direct, private patio access.

The home is arranged into smaller suites, each with their own stylish dining and sitting rooms, to provide a home-from-home for residents. The team arrange a varied activity programme and outings to local areas of interest.

Edgbaston Manor is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.
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Care Provided by Edgbaston Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1385
  • Self-Funded Residential Dementia Care: from £1480
  • Self-Funded Nursing Care: from £1650
  • Self-Funded Nursing Dementia Care: from £1745
  • RESPITE Self-Funded Residential Care: from £1662
  • RESPITE Self-Funded Residential Dementia Care: from £1776
  • RESPITE Self-Funded Nursing Care: from £1980
  • RESPITE Self-Funded Nursing Dementia Care: from £2094

Respite stays are subject to a 20% uplift on the prices shown above. Fees are subject to a pre-admission
needs assessment which is required to fully understand the level of care and support required by each
individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing
Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Edgbaston Manor to find out the exact price for your requirements.

Contact Edgbaston Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Edgbaston Manor to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Zoe Steventon (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Visiting

  • Visitors always welcome to come to the home but if they wish to see the Home Manager at a specific time, it is best to always call and arrange a meeting, especially if this is requested for an evening visit.

Parking

  • Private car park for residents and visitors. Access is through the gates to the main entrance which is in Speedwell Road

Edgbaston Manor Reviews (146)

9.9

Edgbaston Manor has a Review Score of 9.9 (9.854) out of 10, based on 42 reviews in the last 2 years.
Over all time Edgbaston Manor has 146 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Edgbaston Manor
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Total of 146, showing 41-60
Review from Jade B (Daughter of Resident) published on 4 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is always spotless. The staff are very friendly, kind and caring. They can never do enough for you as a family and for the residents themselves. The reception team are especially joyful and welcoming. I would never like my mother to stay anywhere else. She is extremely well cared for.
Well done to all the staff, keep up your hard work, it's much appreciated.
Reply from Natasha Hines, Reviews Team at Edgbaston ManorHi Jade, thank you very much for taking the time to leave us feedback about your experience.
At Edgbaston Manor Care Home we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Your mother is a delight to care for and we are so grateful that you chose Edgbaston Manor as her new home.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team
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Review from J N (Friend of Resident) published on 30 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am a friend of a resident. I can not comment on value for money. The staff are courteous and caring and the place is very clean. Sometimes there are not enough staff to deal with all demands of patients at once.
Reply from Natasha Hines, Reviews Team at Edgbaston ManorThank you very much for taking the time to leave us feedback about your experience. At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. As you can imagine there are times when multiple people all need assistance at once, with that being said the team work effectively and efficiently to try and illuminate any delays to care. Thank you for your time, and we look forward to hearing from you.

Many thanks the Care UK team
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Review from M C (Son of Resident) published on 5 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly and supportive staff. Not only to my father but also to me as I try and come to terms with my father's deterioration both physically and mentally due to his stroke and dementia.
Reply from Natasha Hines at Edgbaston ManorThank you very much for taking the time to leave us feedback about your experience.
At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. It has been a joy to have your wonderful father reside at Edgbaston Manor. Everyone if drawn to him and his tales of military life catering for all his fellow officers.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team.
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Review from R D (Nephew of Resident) published on 29 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff from reception to carers were very helpful and accommodating, you can tell the residents and visitors are put first. I would highly recommend this home.
Reply from Natasha Hines, Reviews Team at Edgbaston ManorThank you very much for taking the time to leave us feedback about your experience.
At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We care for and value every resident who resides at Edgbaston Manor, and we are so grateful for your support of the home.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team.
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Review from R T (Husband of Resident) published on 24 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very grateful for the care my husband received. I could not have managed without it.
Reply from Natasha Hines, Reviews Team at Edgbaston ManorThank you very much for taking the time to leave us feedback about your experience.
At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. It was a privilege to care for your wonderful husband. He was such a lovely man, so thank you for trusting us with his care.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team
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Review from Kwamz A (Son-in-law of Resident) published on 12 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Edgbaston Manor is definitely home from home. With such amazing facilities, friendly and family-orientated staff, your loved ones are in great and safe hands.
My mother-in-law has battled with dementia whilst at home for the past few years. She moved into Edgbaston Manor recently, and it’s made such
a significant change. Mum is more at peace and relaxed.
Mum has a bubbly and joyful personality, and for some time now she lost her spark. Being at Edgbaston Manor, we can see her spark as comes back. As a family, we love it here, so much so that I’ve asked if I can move in myself!
Thank you to all the family (staff), for taking such good care of Mum. Words cannot describe how happy we are but know we have made the best choice for Mum to be a resident here.
Reply from Natasha Hines, Reviews Team at Edgbaston ManorThank you very much for taking the time to leave us feedback about your experience.
At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We know how long it took to find the right placement for Mum and we are so glad that you chose us. She has settled so well and really has become such an important part of the Edgbaston Manor family. She is always the first person to greet us all with a hug and the biggest brightest smile.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team
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Review from James T (Son of Resident) published on 6 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been extremely impressed by Edgbaston Manor, and especially by the staff who work so hard there, and are so full of love and compassion. The calm, caring, and welcoming environment feels like a peaceful sanctuary. The facilities are very good, and the warmhearted support given is deeply moving,
and renews faith in the goodness of humanity. I am immensely grateful for the kindness, support, and protection that we as a family have felt. I would highly recommend Edgbaston Manor, and have been deeply moved by my experience there.
Reply from Natasha Hines, Reviews Team at Edgbaston ManorHi Son Of Resident, thank you very much for taking the time to leave us feedback about your experience.
At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. It has been wonderful having your wonderful mother join the home. She has brought a sense of fun and adventure to the community which has had the most positive effect on all those around her.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team
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Review from E B (Friend of Resident) published on 20 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been on a number of occasions and each time found the staff very friendly and obliging. The rooms seem to be very well decorated and clean. Residents seem to be well looked after and entertained, different hobbies encouraged etc.
Reply from Natasha Hines, Reviews Team at Edgbaston ManorHi E B, thank you very much for taking the time to leave us feedback about your experience.
At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. It is important for the team to provide a wide range of activities for all residents to engage in to continue old hobbies and gain new ones.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team.
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Review from Margaret L (Sister of Resident) published on 15 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister came after having frequent falls and a fractured femur. Her care here has been excellent in every way - provided by cheerful, caring and professional staff. Such a relief to her family, who had found the falls such an anxious time.
Reply from Natasha Hines, Reviews Team at Edgbaston ManorThank you very much for taking the time to leave us feedback about your experience.
At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We love having your sister with us, all her fellow residents love her as do the staff. We have the most wonderful chats which always result in someone in fits of laughter. We are so happy she has chosen to stay with us. If you would like to provide us with any further specific feedback, please use the form on the following web page;
https://www.careuk.com/company/contact/feedback
Thank you for your time, and we look forward to hearing from you.
Many thank, the Care UK team
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Review from Jess R (Niece of Resident) published on 12 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everyone is so friendly and helpful. The care staff have really helped my aunty settle in. The reception staff are always so welcoming and I enjoy chatting to them when I come to visit. They make the coffee area a really happy place where I can bring my auntie down for a cuppa and a chat. Thank you.
Reply from Natasha Hines, Reviews Team at Edgbaston ManorThank you very much for taking the time to leave us feedback about your experience.
At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Your aunt has been through so much and it so nice to see the way she interacts with other residents. Whether it be a rock'n'roll lesson or just sitting with them and having a chat. Her fellow residents find so much joy and comfort from her.
If you would like to provide us any further specific feedback, please use the form on the following web page;
https://www.careuk.com/company/contact/feedback
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team
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Review from I B (Friend of Resident) published on 5 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am a friend of the service user currently residing in Edgbast Manor. I have so far visited the residence on three occasions. On all occasions, I was met by pleasant and courteous staff. They immediately made me feel welcome. The environment was clean and hygienic. I am confident that all the staff
are making my friend feel as comfortable as possible. I am very pleased he is at Edgbaston Manor.
Reply from Natasha Hines, Reviews Team at Edgbaston ManorThank you very much for taking the time to leave us feedback about your experience.
At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We pride ourselves on having a family ethos and always try to be as welcoming as possible We appreciate your kind words and we share them with the team.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team
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Review from M M (Cousin of Resident) published on 4 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been a couple of times to visit my cousin and I've been satisfied with the way she has been looked after by the staff, especially on my last visit on the weekend. It was on a Saturday and I remember the staff being very chatty with my cousin and interacting with her which greatly helped her.
I would also like to add how extremely kind and helpful the receptionist was when I asked how my cousin was and also explained to me how things went on in the care home. Overall I came away with a very good experience of the way things were run and confident my cousin would benefit from the care she was given.
Reply from Natasha Hines, Reviews Team at Edgbaston ManorThank you very much for taking the time to leave us feedback about your experience.
At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We try to create a social environment where residents can thrive and form bonds with fellow residents, so we are so pleased to hear that your cousin is enjoying her time here at Edgbaston Manor.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team
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Review from J S (Daughter of Resident) published on 25 August 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
Please do not let the exterior and aesthetics of this building fool you into thinking that this is a good home. I can not emphasise how unprofessional Edgbaston Manor is and how their actions caused great distress to my father and to us as a family. Unfortunately, the review policy's content standards
mean I am unable to provide detail regarding some of the significant incidents that occurred during my Father’s time at this home. We made the decision to remove him from here in January and source an alternative home and are still in the process of following up on these incidents through appropriate channels and agencies. I urge you to consider an alternative home for yourself or your loved ones. This home is not well managed or organised and there are limited interactions between residents and care staff. There is much better care, support and enrichment out there. Look elsewhere.
Reply from Samantha Debenham, Reviews Team at Edgbaston ManorWe were very sad to read this review, especially as we don’t feel that it is at all representative of the care or team at Edgbaston Manor. For anyone researching care homes for themselves or a loved one, we would suggest looking at our high score here and on another review platform, and reading some of the other lovely reviews from residents and families at the home. We are also incredibly proud of our excellent reputation and have been consistently rated as Good by the Care Quality Commission, including on our most recent inspection this July, where we scored Good in every area. We are also always happy to show anyone around the home to see the lifestyle first-hand and to meet our manager and team in person, who would be happy to answer any questions you may have.
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Review from Mary P (Wife of Resident) published on 14 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent care home. Staff are very friendly, helpful and cannot do enough to make you feel welcome. The food is amazing and the care home is spotless. My husband is well looked after there and he has settled in well.
Reply from Natasha Hines, Reviews Team at Edgbaston ManorHi, thank you very much for taking the time to leave us feedback about your experience.
Your husband is a delight to have with us. His love of music and his cheeky humor brightens up the home so much. He has settled in so well and we are so very grateful for your kind feedback.
If you would like to provide us any further specific feedback, please use the form on the following web page;
https://www.careuk.com/company/contact/feedback
Thank you for your time, and we look forward to hearing from you.
Many thanks, the Care UK team
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Review from T D (Husband of Resident) published on 14 June 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Requests not always carried through.
Reply from Samantha Debenham, Reviews Team at Edgbaston ManorIt appears from your comment that you may have encountered an issue at our home. If something has gone wrong, however small, we always do our best to rectify this and also, if relevant, put measures in place so this doesn’t happen again. Unfortunately, from your comment we’re not able to tell what the issue may have been. If this is something we can address, please can you contact the general manager or one of the senior team and if you have any future questions, comments or suggestions please just let us know. We’re always here to help.
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Review from S B (Son-in-law of Resident) published on 5 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ensuring a family member has the right level of support was our primary concern. The facilities and level of support have been exceptional.
Reply from Natasha Hines, Reviews Team at Edgbaston ManorHi, thank you very much for taking the time to leave us feedback about your experience.
At Edgbaston Manor Care Home - Care UK we are so pleased to hear that your experience with us has been a positive one. We always like to ensure that family members are always involved in the care we provide the residents and that they always feel welcome.
If you would like to provide us any further specific feedback, please use the form on the following web page;
https://www.careuk.com/company/contact/feedback
Thank you for your time, and we look forward to hearing from you.
Many thanks, the Care UK team
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Review from L B (Daughter of Resident) published on 18 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From my first contact with Edgbaston Manor I was made to feel at ease and it was thoroughly explained that assistance from hospital to home (Edgbaston) would be taken care of, which it was. From the ladies on reception, all staff and kitchen staff are all very kind and extremely kind to my father. Nothing
is too much for them. The staff are very attentive, positive and patient. The cleanliness is second to none. The food is excellent and with many options. They encourage my father to eat and drink. He is changed and bathed every day. For the first time since Dad has been in care, Edgbaston Manor enabled me to relax, knowing that Dad has the best treatment and care.
Reply from Natasha Hines, Reviews Team at Edgbaston ManorHi, thank you very much for taking the time to leave us feedback about your experience.
We are all so delighted that you chose Edgbaston Manor as Dad's home. Thank you for sharing him with us and to you for always getting stuck in with events within the home. We love having you as part of the Edgbaston Manor family.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team
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Review from O B (Daughter of Resident) published on 16 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Just wanted to say a big thank you to all at Edgbaston Manor for the wonderful care my mother received at the facility. From the booking process and the actual care was nothing short of fabulous and we recommend Edgbaston Manor to anyone in need of care. Thank you on behalf of our family.
Reply from Natasha Hines, Reviews Team at Edgbaston ManorHi, thank you very much for taking the time to leave us feedback about your experience.
At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and we look forward to hearing from you.
Many thanks, the Care UK team.
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Review from J L (Respite Resident) published on 20 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very pleasant, extremely friendly and caring place with exceptional service throughout, from the kind and helpful reception staff, to the carers, staff members and manager. It is just a peaceful and lovely place to go to, making it a lovely place to go back to. The entire place from foyers to rooms
are always kept clean and presentable as well as the outside areas too.
Reply from Natasha Hines, Reviews Team at Edgbaston ManorThank you very much for taking the time to leave us feedback about your experience. At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

If you would like to provide us any further specific feedback, please use the form on the following the URL;

https://www.careuk.com/company/contact/feedback

Thank you for your time, and we look forward to hearing from you.

Many thanks the Care UK team
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Review from Jo H (Daughter of Resident) published on 23 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent on so many levels and getting better all the time! From reception, polite and capable welcome to the pastry chef's delectable Viennese fingers and coconut macaroons. From accessible and intelligent management to carers who genuinely care. From beautiful rooms with beautiful outlooks onto the
patio, roof garden or the park to laundry and domestic staff who take pride in what they do and have genuine relationships with residents and relatives. From innovative activities with community involvement in arts to outings to local places.
Reply from Natasha Hines, Manager at Edgbaston ManorThank you very much for taking the time to leave us feedback about your experience.

At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We truly value the feedback from loved ones and are proud of the high quality of care that the team at Edgbaston Manor provide.


Many thanks the Care UK and Edgbaston Manor team
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Current Review Score: 9.9 (9.854)

Overview of Review Score

The Review Score of 9.9 (9.854) out of 10 for Edgbaston Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 42 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 40 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.854 for Edgbaston Manor is calculated as follows: ( (444 Excellents x 5) + (25 Goods x 4) + (9 Satisfactorys x 3) + (4 Poors x 2) + (4 Very Poors x 1) ) ÷ 486 Ratings = 4.854
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Edgbaston Manor is based on 40 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 40 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (103)

Meet the Team (1)

Zoe

Zoe Steventon

Job Title: Home Manager

At Edgbaston Manor, teamwork is at the heart of everything we do. We support each other to provide the highest standards of care and to make our home a happy, welcoming place for residents and families alike. My door is always open if you’d ever like to share any feedback or simply have a chat.


I’ve been a Registered Nurse for more than 18 years and have more than 12 years of experience working in care homes. Throughout my career, I’ve learned that being a good manager means leading with compassion, patience and resilience, while supporting everyone in the home to do their very best.


Outside of work, I love spending time with my family, especially my daughter, and visiting my favourite place in the world, Cornwall.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Edgbaston Manor to verify any information. View our terms and conditions. Edgbaston Manor has an Enhanced Service - more info.