Edgbaston Manor

Speedwell Road, Edgbaston, Birmingham B5 7PR
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9.9 144 Reviews
  • Edgbaston Manor, Birmingham
Edgbaston Manor provides dedicated residential, nursing and dementia care of the highest standard on a permanent and respite basis.

The home offers luxury interiors and facilities including a cinema room, hair salon and a beautiful rooftop terrace. Outside residents can enjoy the landscaped, sensory gardens.

Set in a quiet suburb of Birmingham, the home overlooks Calthorpe Park. Many of the large, en-suite bedrooms have park views. Upstairs rooms have balconies while ground floor rooms have direct, private patio access.

The home is arranged into smaller suites, each with their own stylish dining and sitting rooms, to provide a home-from-home for residents. The team arrange a varied activity programme and outings to local areas of interest.

Edgbaston Manor is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.
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Care Provided by Edgbaston Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1385
  • Self-Funded Residential Dementia Care: from £1480
  • Self-Funded Nursing Care: from £1650
  • Self-Funded Nursing Dementia Care: from £1745
  • RESPITE Self-Funded Residential Care: from £1662
  • RESPITE Self-Funded Residential Dementia Care: from £1776
  • RESPITE Self-Funded Nursing Care: from £1980
  • RESPITE Self-Funded Nursing Dementia Care: from £2094

Respite stays are subject to a 20% uplift on the prices shown above. Fees are subject to a pre-admission
needs assessment which is required to fully understand the level of care and support required by each
individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing
Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Edgbaston Manor to find out the exact price for your requirements.

Contact Edgbaston Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Edgbaston Manor to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Zoe Steventon (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Visiting

  • Visitors always welcome to come to the home but if they wish to see the Home Manager at a specific time, it is best to always call and arrange a meeting, especially if this is requested for an evening visit.

Parking

  • Private car park for residents and visitors. Access is through the gates to the main entrance which is in Speedwell Road

Edgbaston Manor Reviews (144)

9.9

Edgbaston Manor has a Review Score of 9.9 (9.851) out of 10, based on 40 reviews in the last 2 years.
Over all time Edgbaston Manor has 144 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Edgbaston Manor
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Total of 144, showing 81-100
Review from A L (Daughter of Resident) published on 2 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was adamant she would never go into a care home. After a number of failed alternatives, falls and the onset of dementia, in August 2021 we no longer had a choice.
Her transition was made so easy by the whole team, who consistently show compassion, care, honesty, respect, and a sense of humour.
They spend time really listening, which results in a strong connection between Mum, the staff, and our family. Mum feels safe, cared for, and the staff act and feel like an extended family.
Gracewell is outstanding in its appearance & cleanliness. Mum often thinks she's holidaying in a posh hotel. However, it’s not the impressive building and rooms, but the wonderful team who work in Gracewell that put the care into “Care Home”. Mum knows day and night that she is surrounded by people who “couldn’t do more for me”.
Many of the team go way above and beyond. Nothing is too much trouble, if they can facilitate something that helps, they make it happen.
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Review from Maggie H (Daughter of Resident) published on 7 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Outstanding service and care. It is like a 5-star hotel. My mum is so happy there, she is well looked after. Whilst hard to please with food, staff always try and find alternatives for her to make sure she eats something. Girls on reception are so helpful if we have a problem, they liaise with the carers/nurses
on our behalf to save time. Nurses always keep us informed of any problems, no matter how insignificant.
Reply from Zoe Steventon, General Manager at Edgbaston Manor
Thank you for your kind words. We believe we have a fantastic team here at Gracewell of Edgbaston and your recognition of this is appreciated by every member of our team. By having a whole home…read more
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Review from Janine S (Daughter of Resident) published on 24 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been so impressed with the fantastic and caring staff. The manager has been so wonderful and helped my sister and I through what was a very difficult time. The manager spoke to the hospital ward and organized Mum's transfer to Gracewell, and she was absolutely fantastic, so attentive and we
could not have managed the process without her. Mum is very settled and receiving such wonderful care and is so much better. I would highly recommend Gracewell at Edgbaston to anyone wanting a very caring home for their loved one.
Reply from Zoe Steventon, General Manager at Edgbaston Manor
Gracewell of Edgbaston appreciates moving into a care home can be an unsettling time. This is why we take the time to engage with family members and friends of the resident to make the process as…read more
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Review from Sally N (Daughter of Resident) published on 10 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
After mum had a major brain stem stroke at 90 she lost nearly all of her mobility and independence. She has macular which has now progressed to near blindness. Gracewell have always done their best to provide the care and support needed when mums condition changed and deteriorated. Mum has got to a
stage where she looks to the staff as friends and is something that as a Family we have found likewise. We have found the staff goes the extra mile which we will always be grateful for, their care is priceless and something that we feel strongly should be rewarded for from all levels. The manager has always been honest with us and we feel we can trust her when situations arise and we need straight answers, of course, the relationship works both ways! Her management team and all her Staff have proved themselves, especially through these difficult Covid times and which has now resulted in mum having her first vaccine last month - a fear in itself!
Reply from Zoe Steventon, General Manager at Edgbaston Manor
Thank you for your kind words. We believe we have a fantastic team here at Gracewell of Edgbaston and your recognition of this is appreciated by every member of our team. By having a whole-home…read more
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Review from Beryl B (Wife of Resident) published on 10 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although I cannot visit Gracewell because of Covid-19, I feel very confident about the care my husband is receiving. I get regular updates by email and phone and have two FaceTime sessions each week. His medical needs are dealt with promptly and his personal and social needs are obviously seen as important.
I am aware that staff are attentive and caring towards him.
Reply from Zoe Steventon, General Manager at Edgbaston Manor
Here at Gracewell of Edgbaston, we have worked hard to ensure all of the residents receive the highest quality of care and security within our home. Thank you for your kind words, these will be shared…read more
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Review from Adrian K (Son of Resident) published on 24 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into Gracewell six months ago and my whole family has been very pleased and impressed by the care and kindness shown by all the carers and staff. With the restrictions on visiting because of Covid, the companionship and friendship of all the staff has been really important to her. This
was further emphasised by the celebrations for her 100th birthday on Aug 9. Gracewell made the day very special for her with presents, a magnificent cake, decorations, tea party for residents and a tiara. Covid compliant arrangements were also made for many family members to wish her a happy birthday in person. A video call was also made to a son in the USA. Thank you again to all the carers and staff from all her family.
Reply from Zoe Steventon, General Manager at Edgbaston Manor
Here at Gracewell of Edgbaston, we have worked hard to ensure all of the residents receive the highest quality of care and security within our home. Thank you for your kind words, these will be shared…read more
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Review from Rachel R (Daughter of Resident) published on 20 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The openness and honesty of the staff at this care home has been just what my family needed - to know that my Dad will be cared for and to give him the best quality to his life. They’ve done exactly what they told us and took extra care with my dad to make him feel welcomed and as though he is home,
in the space of a couple of weeks of moving in. My dad is settled, more relaxed and eating the best meals ever. The staff are all so polite and honest whenever we ring and let us know exactly how my dad is doing.
Reply from Zoe Steventon, General Manager at Edgbaston Manor
Gracewell of Edgbaston appreciate moving into a care home can be an unsettling time. This is why we take the time to engage with family members and friends of the resident to make the process as…read more
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Review from John B (Nephew of Resident) published on 27 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Aunt had lived alone for many years and would have liked to carry on. Unfortunately, she fell over in September and the OT concluded that she would be unsafe.
We carried out a review of care homes with the brief from my Aunt. She wanted to be at a care home with others who may be physically frail,
but mentally fit; the home should be close to her friends.
Gracewell was the clear choice; their model of having separate self -contained floors, for different care levels met my Aunt’s wishes. My Aunt soon felt that she would stay. She enjoys the interaction with the others on her floor, and she has appreciated being cared for.
Recently as her frailty has increased and my Aunt has moved to a different floor.
In the face of COVID, Gracewell has done magnificently. They have enabled meaningful visits.
My Aunt continues to express her appreciation of Gracewell of Edgbaston, “I feel comfortable, and I feel safe”. As a former Head Mistress of a large school, that says it all.
Reply from Zoe Steventon, General Manager at Edgbaston Manor
Here at Gracewell of Edgbaston we have worked hard to ensure all of the residents receive the highest quality of care and security within our home. Thank you for your kind words, these will be shared…read more
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Review from S E (Resident) published on 16 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner is a resident at Gracewell of Edgbaston. On the eve of covid-19 lockdown, I realised I would not be able to visit him and I, being 72, would be isolated alone at home. Gracewell agreed to let me come to stay, which has proved the most positive experience. For 24/7, I have witnessed excellent
management of the crisis of unselfish levels of caring by all staff - when the day comes, it will be very hard to leave my extended family.
Reply from Zoe Steventon, General Manager at Edgbaston Manor
Our care teams are central to everything we do in our home, your recognition of their passionate and skilled work is fantastic to hear. Thank you for your kind words, these will be shared with the…read more
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Review from M K (Resident) published on 13 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When searching around for a care home, we visited Gracewell of Edgbaston and received an excellent reception. They were waiting ready for us, helped us in from our car, gave us drinks, sat us down and told us all about the home and what it's aims were. Then they showed us all over the building. We liked
the lively atmosphere and the furnishing styles (the ground floor lounge especially) felt as though it was one's own home. (modern and stylish!) It all looked fresh and cared for and smelt fresh, unlike other places. Staff good and caring.
Reply from Zoe Steventon, General Manager at Edgbaston Manor
We are thrilled with your positive experience here at Gracewell of Edgbaston. We take great pride in delivering high-quality care and providing facilities to our residents. Your recognition of this is…read more
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Review from Julie G (Niece of Resident) published on 25 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Gracewell accommodated a family member for 12 weeks during the Covid-19 pandemic. At very short notice the admissions process was dealt with and all was smooth and hassle-free.
My aunt was quickly attended to and made to feel very comfortable and at ease quickly. The staff were second to none and
just couldn’t do enough for her and at times went over and above their normal duties to please her.
Although this was a difficult time for all staff and residents, everything was handled in a professional but friendly manner and updates were sent to me via email and by telephone.
Overall, I couldn’t fault the care and attention provided along with excellent communication from the administration staff in order to try to meet my aunt’s needs and preferences.
3 members of staff, in particular, were so very patient and kind and nothing was too much trouble. A big thank you to you and the rest of the staff at Gracewell of Edgbaston.
Reply from Zoe Steventon, General Manager at Edgbaston Manor
Thank you for taking the time to review Gracewell of Edgbaston. Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have your family member…read more
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Review from Deborah J (Daughter of Resident) published on 25 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been residing here for 2 years and has settled in well. She has dementia and at times can be a bit difficult but the staff are well trained and able to care for her and her needs. Staff are very friendly and professional from the carers through to the admin staff and the management. I
particularly like the way all staff will greet my mum if they pass her in the corridor and say hello to her and call her by her name which makes her feel special. The activities coordinator organises a variety of different activities keeping residents stimulated and helping them interact with each other. Pre-COVID-19 days, the home regularly had primary school children go into the home and sang for the residents or joined in with colouring/drawing - my mum particularly likes these activities. Gracewell is a modern home, with a lovely dining room, good food, lovely bedrooms and safe for all the residents. I would definitely recommend it.
Reply from Zoe Steventon, General Manager at Edgbaston Manor
Our team here at Gracewell of Edgbaston are so grateful for your comments. Our activities co-ordinator and the team, work hard to provide engaging and stimulating activities for all of our residents,…read more
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Review from Genevieve J (Daughter of Resident) published on 25 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Gracewell has been meticulous in keeping their residents safe during this COVID crisis and keeping residents in touch with family. My mum has been well fed and healthy during these times, it is sad not to be able to visit her but I can't fault the quality of the carers in doing a brilliant job with
all the extra requirements being made of them.
Reply from Zoe Steventon, General Manager at Edgbaston Manor
Our dining team will be thrilled with your lovely comments. Here at Gracewell of Edgbaston, we cater to each resident based on preferences and dietary requirements. Hearing this positive feedback is…read more
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Review from Gary S (Son of Resident) published on 23 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has Alzheimer’s and has lived in Gracewell of Edgbaston for the last year. The care is second to none. The staff demonstrate compassion and good humour at all times. They have great expertise in all they do. Facilities are excellent.
Reply from Zoe Steventon, General Manager at Edgbaston Manor
Here at Gracewell of Edgbaston, we endeavour to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us; and, these will…read more
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Review from Andrea W (Daughter of Resident) published on 12 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care, love and support offered by all of the team at Gracewell is heartwarming and amazing; they should all be proud of the work that they do. Outstanding care, support and dedication to care for my mom and my family, made us one of their own and will be forever grateful.
Reply from Zoe Steventon, General Manager at Edgbaston Manor
We believe our carers at Gracewell of Edgbaston go the extra mile, and for you to recognise this is invaluable to our team. We endeavour to provide the very best care for our residents, thank you for…read more
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Review from Dave W (Brother-in-law of Resident) published on 12 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Sister-in-Law was taken into the care home for end of life care. When we visited we were struck with two things in particular. How modern, clean and attractive the facilities were but more importantly how much the staff were loving and caring, not only to the resident but to the close family as well.
We can't thank them enough for the love and care they gave my Sister-in-Law and how they made the very difficult situation that much easier for everyone involved. I would not hesitate to recommend this facility for anyone who needs their services. They will be extremely well looked after.
Reply from Zoe Steventon, General Manager at Edgbaston Manor
Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Gracewell of Edgbaston – particularly at such a difficult time. The…read more
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Review from H R (Friend of Resident) published on 1 May 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing service and care from all. Brilliant.
Reply from Zoe Steventon, General Manager at Edgbaston Manor
Here at Gracewell of Edgbaston, we endeavour to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us, and these will be…read more
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Review from K M (Friend of Resident) published on 1 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was really impressed on my first visit to see my friend here. There is a welcoming, warm atmosphere, and the staff are friendly and professional. Excellent support to residents and spacious, spotlessly clean facilities. An impressive menu with choices - my friend is gluten-free, and the kitchen staff
have made a lovely alternative. Very helpful reception and info re: Coronavirus.
Reply from Zoe Steventon, General Manager at Edgbaston Manor
Our dining team will be thrilled with your lovely comments.
Here at Gracewell of Edgbaston, we cater to each resident based on preferences and dietary requirements.
Hearing this positive feedback…read more
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Review from C P (Daughter of Resident) published on 1 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
"There is no place like home".
My mother has spent a series of months with long stays in the hospital. Last week, Mum took to her hospital bed, stopped eating, drinking and speaking. This continued for several days, and we feared the worst.
Mum was subsequently transferred back to Gracewell, there
was a distinct transformation - she was talking, eating and more importantly, smiling - she was glad to "be home".
The team at Graewells are all about "living well". The care and support they provide is exemplary.
Reply from Zoe Steventon, General Manager at Edgbaston Manor
We are thrilled with your positive experience and are so glad your mother has settled in so well to Gracewell of Edgbaston. We take great pride in delivering high-quality care and providing facilities…read more
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Review from G L (Friend of Resident) published on 25 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot think of a more lovely place for my friend to be in; while she needs 24-hour care. The environment, surroundings are beautiful - everything is of very high quality and standards.
Gracewell is certainly a gem in the environment surrounding - a kind of oasis.
I am so grateful that she can
be here at this time in her life.
Reply from Zoe Steventon, General Manager at Edgbaston Manor
Here at Gracewell of Edgbaston we endeavor to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us, and, these will be…read more
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Current Review Score: 9.9 (9.851)

Overview of Review Score

The Review Score of 9.9 (9.851) out of 10 for Edgbaston Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 40 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.851 for Edgbaston Manor is calculated as follows: ( (423 Excellents x 5) + (25 Goods x 4) + (8 Satisfactorys x 3) + (4 Poors x 2) + (4 Very Poors x 1) ) ÷ 464 Ratings = 4.851
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Edgbaston Manor is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 38 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (103)

Meet the Team (1)

Zoe

Zoe Steventon

Job Title: Home Manager

At Edgbaston Manor, teamwork is at the heart of everything we do. We support each other to provide the highest standards of care and to make our home a happy, welcoming place for residents and families alike. My door is always open if you’d ever like to share any feedback or simply have a chat.


I’ve been a Registered Nurse for more than 18 years and have more than 12 years of experience working in care homes. Throughout my career, I’ve learned that being a good manager means leading with compassion, patience and resilience, while supporting everyone in the home to do their very best.


Outside of work, I love spending time with my family, especially my daughter, and visiting my favourite place in the world, Cornwall.

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