Edgbaston Manor

Speedwell Road, Edgbaston, Birmingham B5 7PR
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9.9 146 Reviews
  • Edgbaston Manor, Birmingham
Edgbaston Manor provides dedicated residential, nursing and dementia care of the highest standard on a permanent and respite basis.

The home offers luxury interiors and facilities including a cinema room, hair salon and a beautiful rooftop terrace. Outside residents can enjoy the landscaped, sensory gardens.

Set in a quiet suburb of Birmingham, the home overlooks Calthorpe Park. Many of the large, en-suite bedrooms have park views. Upstairs rooms have balconies while ground floor rooms have direct, private patio access.

The home is arranged into smaller suites, each with their own stylish dining and sitting rooms, to provide a home-from-home for residents. The team arrange a varied activity programme and outings to local areas of interest.

Edgbaston Manor is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.

Care Provided by Edgbaston Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1385
  • Self-Funded Residential Dementia Care: from £1480
  • Self-Funded Nursing Care: from £1650
  • Self-Funded Nursing Dementia Care: from £1745
  • RESPITE Self-Funded Residential Care: from £1662
  • RESPITE Self-Funded Residential Dementia Care: from £1776
  • RESPITE Self-Funded Nursing Care: from £1980
  • RESPITE Self-Funded Nursing Dementia Care: from £2094

Respite stays are subject to a 20% uplift on the prices shown above. Fees are subject to a pre-admission
needs assessment which is required to fully understand the level of care and support required by each
individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing
Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Edgbaston Manor to find out the exact price for your requirements.

Contact Edgbaston Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Edgbaston Manor to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Zoe Steventon (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Visiting

  • Visitors always welcome to come to the home but if they wish to see the Home Manager at a specific time, it is best to always call and arrange a meeting, especially if this is requested for an evening visit.

Parking

  • Private car park for residents and visitors. Access is through the gates to the main entrance which is in Speedwell Road

9.9

Edgbaston Manor has a Review Score of 9.9 (9.854) out of 10, based on 42 reviews in the last 2 years.
Over all time Edgbaston Manor has 146 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Edgbaston Manor
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Total of 146, showing 1-20
Review from S E (Son of Resident) published on 15 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment you arrive, the reception team are friendly, helpful, and accommodating, which makes visits much easier during an emotional time.
The carers looking after my mum are excellent. They treat her with dignity, patience, and real kindness, and it's clear they genuinely care about her wellbeing.
Their professionalism and compassion give our family great reassurance.
Knowing my mother is being well looked after brings real peace of mind. I'm very grateful to the whole team for the care, respect, and support they show every day
Reply from Nadia Wickins, Reviews Team at Edgbaston ManorHi S E (son Of Resident) thank you very much for taking the time to leave us feedback about your experience.

At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Craig P (Son of Resident) published on 8 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visit every other day to see my mother to is a resident of Edgbaston Manor - I am amazed at the level of care, the staff are wonderful and give so much time to each resident who are treated with compassion and respect. Everyone is included in the activities which they all enjoy. The Reception staff
are always helpful and cheerful when I visit, I cannot fault anything with the home and would not hesitate to recommend it to friends and colleagues.
Reply from Nadia Wickins, Reviews Team at Edgbaston ManorHi Craig, thank you very much for taking the time to leave us feedback about your experience.

At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from L G (Daughter of Resident) published on 29 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is getting very good care at the Home. She is very frail & bedridden and is being well looked after. Bal on the front desk is very caring & thoughtful and has come up with some good ideas about how to support mum.
Reply from Nadia Wickins, Reviews Team at Edgbaston ManorHi, thank you very much for taking the time to leave us feedback about your experience.

At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
  • Facilities
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  • Treated with Dignity
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Review from L M (Great-Niece of Resident) published on 5 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Can only carry on being very pleased with everything at Edgbaston Manor.
Relative has been there every year now staff care and cordiality and professionalism is fantastic.
However sometimes I do get feedback that the cuisine is not always great and sometimes a bit hit and miss.
Having said that there
is always fresh fruit, freshly made pastries lots of snacks and fresh barista coffee available at all times to residence and staff and visitors.
The receptionist there are always first class and nothing is too much trouble for them
Medication giving I have no problem with it all.
I see wonderful care givento other residents there and there is lots of activities at all times
can only say this home is exactly what you would expect
Get the food right and you couldn't ask for anything more!
Reply from Samantha Debenham, Reviews Team at Edgbaston ManorThank you for sharing your thoughts regarding Edgbaston Manor. Your incredibly kind and thoughtful words regarding our home and staff are greatly appreciated.

We value your feedback regarding meals in the home. We are proud to provide a diverse array of meal options as part of our menu for all residents to enjoy. Furthermore, our menu is regularly adapted and updated with input from residents so our team can ensure that they are always providing options which will cater to all residents’ preferences.

If any specific concerns regarding our menu arise, please do not hesitate to contact the Home Manager to discuss these directly. They are always happy to listen to concerns of any nature and provide a swift resolution.

Once again, thank you for sharing your feedback regarding Edgbaston Manor. Your input is invaluable to us.
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Review from Helen M (Niece of Resident) published on 4 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home is outstanding. The care my uncle is receiving is wonderful. Care is at the heart of all the staff's thought. Little extras, acts of kindness and going beyond their duties is how the staff here are. The reception team are so helpful, supportive, there for a chat and reassurance about your
relatives. The residents are thoroughly cared for but also looked after in a deeply thoughtful and personal way. Superb!
Reply from Nadia Wickins, Reviews Team at Edgbaston ManorHi Helen, thank you very much for taking the time to leave us feedback about your experience.

At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Garry H (Brother of Resident) published on 3 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting this care home for a year now to see my dear little brother. From then until now, the service has been truly amazing. As you enter the carpark it is always clean and tidy with well kept plants. Reception is always so warm and friendly, always asking how I am, offering refreshments
and updating me on my brother. The care staff are impeccable, professional, understanding and caring. They have made my brother's journey a lot more comfortable, for which I am grateful for.
Reply from Nadia Wickins, Reviews Team at Edgbaston ManorHi Garry, thank you very much for taking the time to leave us feedback about your experience.

At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from T J (Daughter of Resident) published on 2 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Soon as you go into reception they are very welcoming you get this warm feeling about the care home, the staff are amazing very friendly very pleased with the treatment absolutely amazing car home so happy with the care my mom receives
Reply from Nadia Wickins, Reviews Team at Edgbaston ManorHi, thank you very much for taking the time to leave us feedback about your experience.

At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Courtney J (Daughter of Resident) published on 2 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are beyond amazing so welcoming and instantly make you feel warm inside my mom has the best care I could possibly ask for, so grateful for the staff at this care home and you can even have a hot drink cake downstairs in reception even better !
Reply from Nadia Wickins, Reviews Team at Edgbaston ManorHi, thank you very much for taking the time to leave us feedback about your experience.

At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from F H (Sister of Resident) published on 20 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a fantastic care home for residents. The staff and customer service are excellent. From the moment you walk in the reception staff are so warm and welcoming. The care home is kept to a high standard and feels like a home away from home. I would highly recommend this care home.
Reply from Nadia Wickins, Reviews Team at Edgbaston ManorThank you very much for taking the time to leave us feedback about your experience.

At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Kate F (Daughter of Resident) published on 20 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Edgbaston Manor is truly a real home for all residents. There is so much love and care for everyone - it's always a pleasure to visit.
Reply from Nadia Wickins, Reviews Team at Edgbaston ManorThank you very much for taking the time to leave us feedback about your experience.

At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from J H (Sister of Resident) published on 1 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would give Edgbaston manor 10 out of 10 my brother was in Edgbaston manor for around 3 years the home is kept nice and clean the food was always good my brother really enjoyed it they looked after my brother so well they cared for him so well we as a family was so happy that we picked this nursing
home sadly my brother passed away in February of this year I would highly recommend this nursing home
Reply from Nadia Wickins, Reviews Team at Edgbaston ManorHi thank you very much for taking the time to leave us feedback about your experience.
At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Theresa M (Friend of Resident) published on 19 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit with my father every week or so to see our friend. It's always very clean, food looks great, staff are friendly and remember us. That's great and you get the family feel when you walk in the door. I also bring my children and they don't mind. We have attended your classes and get right in, it's
great fun and talking to all the men and women here. It would uplift everyone's mood and that's what's needed to get people out of bed. 5 stars.
Reply from Natasha Hines, Reviews Team at Edgbaston ManorHi Theresa thank you very much for taking the time to leave us feedback about your experience.At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.Thank you for your time, and we look forward to hearing from you.Many thanks the Care UK team
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Review from Vivienne B (Mother of Resident) published on 17 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter was brought to Edgbaston Manor just before Christmas 2024. Her welcome at reception was so calm and everyone welcomed her to the home - my daughter was shown to her room and a welcome pack was given - plus a tray of food served beautifully. My daughter's care was excellent from the beginning
to the end with care and compassion. Thank you.
Reply from Natasha Hines, Reviews Team at Edgbaston ManorHi Vivienne thank you very much for taking the time to leave us feedback about your experience.At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. It was a joy to care for your lovely daughter, and we truly do miss her. Thank you for your time, and we look forward to hearing from you.Many thanks the Care UK team
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Review from Jennifer P (Daughter of Resident) published on 3 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I just wanted to reflect on the care, compassion, kindness & pratical support given to my dearest mother. Thank you. My mother has been a resident for 5 1/2 years now. This week the lovely front of house receptionist & carer gave my mums distorted & contracted fingers a lovely manicure & finished with
painted nails, she then tidied her wardrobe & thanks to management new curtains! Little things matter.
Reply from Natasha Hines, Reviews Team at Edgbaston ManorHi Jennifer thank you very much for taking the time to leave us feedback about your experience.At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We are so honored to care for your wonderful mother. We want to ensure that we are always provide positive and effective care even down to the little details. Thank you for your time, and we look forward to hearing from you.Many thanks the Care UK team
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Review from D T (Sister of Resident) published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother has received very special care during the time he has been a resident here. The carers and staff are very polite and helpful at all times and keep me informed about him. Thank you.
Reply from Natasha Hines, Reviews Team at Edgbaston ManorThank you very much for taking the time to leave us feedback about your experience. At Edgbaston Manor Care Home. It is lovely to hear that your family's experience with us has been so positive. We always pride ourselves on the quality of care that we provide, so to have feedback like yours is proof of the hard work. Thank you for your time, and we look forward to hearing from you. Many thanks the Care UK team
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Review from S S (Daughter of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home - extremely welcoming and warm. All the staff and management are caring and compassionate. I would highly recommend this care home to anyone who is looking for support in a caring environment. Choosing a care home is not easy, but everyone at Edgbaston Manor is very supportive.
Reply from Natasha Hines, Reviews Team at Edgbaston ManorThank you very much for taking the time to leave us feedback about your experience. At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We are so grateful that you chose Edgbaston Manor for your loved. They are such an integral part of the home and a delight to care for. Thank you for your time, and we look forward to hearing from you. Many thanks the Care UK team.
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Review from Daniel B (Son of Resident) published on 26 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff and Receptionists are very helpful and always happy to assist, polite and friendly. The building is clean, always well maintained. The maintenance team keep good upkeep of the home with repairs and decorating. Overall a pleasant Atmosphere from everyone, including carers and residents. My
mother has been a resident over 2 years now and the care home have always placed best efforts they possibly can to look after her well being. Very pleased! Thank you to all the managers, staff and receptionists.
Reply from Natasha Hines, Reviews Team at Edgbaston ManorThank you very much for taking the time to leave us feedback about your experience. At Edgbaston Manor Care Home. We try to ensure that we provide a high standard of care to all residents residing with us. We are so pleased to hear such positive feedback surrounding the care team and the environment.Thank you for your time, and we look forward to hearing from you. Many thanks the Care UK team
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Review from Rebecca S (Sister of Resident) published on 20 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly and willing to go the extra mile for their residents.
Everyone knows the residents by name. They are very helpful if any questions or needs. You can visit at any time with no restrictions which to me means 'nothing to hide'.
Reply from Natasha Hines, Reviews Team at Edgbaston ManorThank you very much for taking the time to leave us feedback about your experience. At Edgbaston Manor Care Home - Care UK so we are very pleased to hear that your experience with us has been a positive one. Our aim is to provide a high standard of care which can only be achieved with the involvement and guidance of resident's loved ones. Thank you for your time, and we look forward to hearing from you. Many thanks the Care UK team
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Review from Clava M (Nephew of Resident) published on 13 March 2025 Submitted via Postal Card • Report
Overall Experience 1.0 out of 5
Totally dissatisfied experience. On attendance to the home all things were good. Once arrived inside the home we experienced a resident defecating in my uncle's room. No staff were about and we had to raise concerns with the carers who finally appeared some minutes later. Human excrement was smeared
all over the entrance to 22, the room my uncle is in and the resident was covered in excrement. Not a good experience. My uncle's personal space and dignity were breached and insulted, and it left us very unhappy.
Reply from Samantha Debenham, Reviews Team at Edgbaston ManorThank you for taking the time to share your experience at Edgbaston Manor. We are genuinely sorry to hear about the distressing situation you encountered during your visit. Please accept our sincerest apologies for the negative experience you and your uncle faced. We understand the seriousness of your concerns. The situation you described is certainly not the standard of care that we aim to provide at Care UK. We also regret that it took longer than expected to find staff to respond to the situation, which only added to your frustration and distress, but I understand the staff acted immediately upon recognition of your concerns to rectify this. If you would like to discuss this matter further, we would certainly encourage you to contact complimentsandcomplaints@careuk.com so we can investigate this in more depth. Best wishes.
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Review from J H (Friend of Resident) published on 10 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend is very comfortable in this care home. She tells me how helpful three particular members of staff are. She loves the food, especially the sausage baps. Reception staff always give visitors a really good welcome and are very happy to talk a little before you leave. Fantastic!
Reply from Natasha Hines, Reviews Team at Edgbaston ManorThank you very much for taking the time to leave us feedback about your experience. At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. It is a pleasure to care for your friend she is an absolute delight. Thank you for your time, and we look forward to hearing from you. Many thanks the Care UK team.
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Current Review Score: 9.9 (9.854)

Overview of Review Score

The Review Score of 9.9 (9.854) out of 10 for Edgbaston Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 42 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 40 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.854 for Edgbaston Manor is calculated as follows: ( (444 Excellents x 5) + (25 Goods x 4) + (9 Satisfactorys x 3) + (4 Poors x 2) + (4 Very Poors x 1) ) ÷ 486 Ratings = 4.854
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Edgbaston Manor is based on 40 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 40 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (103)

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Meet the Team (1)

Zoe

Zoe Steventon

Job Title: Home Manager

At Edgbaston Manor, teamwork is at the heart of everything we do. We support each other to provide the highest standards of care and to make our home a happy, welcoming place for residents and families alike. My door is always open if you’d ever like to share any feedback or simply have a chat.


I’ve been a Registered Nurse for more than 18 years and have more than 12 years of experience working in care homes. Throughout my career, I’ve learned that being a good manager means leading with compassion, patience and resilience, while supporting everyone in the home to do their very best.


Outside of work, I love spending time with my family, especially my daughter, and visiting my favourite place in the world, Cornwall.

Frequently Asked Questions about Edgbaston Manor

What types of Care is Edgbaston Manor registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Edgbaston Manor have?

There are 70 Single Rooms.

What are the Facilities & Services at Edgbaston Manor?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Edgbaston Manor to the centre of Birmingham?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Edgbaston Manor to verify any information. View our terms and conditions. Edgbaston Manor has an Enhanced Service - more info.