Edgbaston Manor

Speedwell Road, Edgbaston, Birmingham B5 7PR
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9.9 144 Reviews
  • Edgbaston Manor, Birmingham
Edgbaston Manor provides dedicated residential, nursing and dementia care of the highest standard on a permanent and respite basis.

The home offers luxury interiors and facilities including a cinema room, hair salon and a beautiful rooftop terrace. Outside residents can enjoy the landscaped, sensory gardens.

Set in a quiet suburb of Birmingham, the home overlooks Calthorpe Park. Many of the large, en-suite bedrooms have park views. Upstairs rooms have balconies while ground floor rooms have direct, private patio access.

The home is arranged into smaller suites, each with their own stylish dining and sitting rooms, to provide a home-from-home for residents. The team arrange a varied activity programme and outings to local areas of interest.

Edgbaston Manor is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.
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Care Provided by Edgbaston Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1385
  • Self-Funded Residential Dementia Care: from £1480
  • Self-Funded Nursing Care: from £1650
  • Self-Funded Nursing Dementia Care: from £1745
  • RESPITE Self-Funded Residential Care: from £1662
  • RESPITE Self-Funded Residential Dementia Care: from £1776
  • RESPITE Self-Funded Nursing Care: from £1980
  • RESPITE Self-Funded Nursing Dementia Care: from £2094

Respite stays are subject to a 20% uplift on the prices shown above. Fees are subject to a pre-admission
needs assessment which is required to fully understand the level of care and support required by each
individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing
Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Edgbaston Manor to find out the exact price for your requirements.

Contact Edgbaston Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Edgbaston Manor to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Zoe Steventon (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Visiting

  • Visitors always welcome to come to the home but if they wish to see the Home Manager at a specific time, it is best to always call and arrange a meeting, especially if this is requested for an evening visit.

Parking

  • Private car park for residents and visitors. Access is through the gates to the main entrance which is in Speedwell Road

Edgbaston Manor Reviews (144)

9.9

Edgbaston Manor has a Review Score of 9.9 (9.851) out of 10, based on 40 reviews in the last 2 years.
Over all time Edgbaston Manor has 144 reviews.

Overall Experience
  • 113
  • 24
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Date Published
  • 144
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  • 40
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Reviewer Connection to Edgbaston Manor
  • 42
  • 25
  • 19
  • 12
  • 6
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  • 4
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Total of 144, showing 121-140
Review from Anne M (Resident) published on 10 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the day of admission to the present date, the care and treatment in all aspects of the Gracewell of Edgebaston Care home have been, without exception, above any form of adverse criticism. The atmosphere is cheerful and quietly and efficiently relaxed.
Reply from Marketing, Marketing at Edgbaston Manor
Thank you for taking the time to share your experience of Gracewell of Edgbaston.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
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  • Treated with Dignity
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Review from J C (Daughter of Resident) published on 24 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mom has been at this nursing home for two years and she loves being there.
The staff and management are all very kind, attentive to my mom's needs and above all very professional. I visit the home quite often when mom is having her meals, and it always looks and smells delicious.
The home always
smells fresh and pleasant, and always looks clean and tidy, which I imagine takes some doing.
Overall, my mom is very happy there, she is well looked after, cared for and is safe at the home, both staff and management have always got time for my mom and my family when we visit.
When I pass the lounge there is always an activity taking place, that always looks interesting or sounds like great fun for the residents.
Reply from Marketing, Marketing at Edgbaston Manor
Thank you for taking the time to share your experience of Gracewell of Edgbaston.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Value for Money
Review from Carol P (Daughter of Resident) published on 22 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
It has been a very difficult decision to place my mother in long-term residential care. On viewing care homes, it was important to view them through my mother's eyes.
Would she be comfortable here? Is this a place I want to see her in during her twilight years? Would she be treated with dignity and
respect?
Gracewell offered a new concept of care that I had not experienced whilst in my pursuits. The concept of 'living well' and providing a calm and caring environment that was adult-focused, with the highest quality of care. One can be blinded by the ambience as the facilities are quite spectacular, however, it is the heart and commitment of the staff that truly shines through. My mother, on entering was hospitalised for a substantial period of time. Gracewell has provided a new lease of life and optimism for her and our family.
Reply from Marketing, Marketing at Edgbaston Manor
Thank you for taking the time to share your experience of Gracewell of Edgbaston.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jonathan E (Son of Resident) published on 22 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Gracewell Of Edgbaston staff has been excellent. Very attentive to my parents and always pleasant, good humoured and at ease. The home is well furnished, well cared for and in a good location. The food is good and served well.
Reply from Marketing, Marketing at Edgbaston Manor
Thank you for taking the time to share your experience of Gracewell of Edgbaston.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Value for Money
Review from Margaret R (Resident) published on 29 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister-in-law has been at Gracewell for 2 years with Vascular Dementia and for the last two months my brother (her husband), following a complete collapse due to chemotherapy, has been admitted.


I have been extremely challenged by the patience, love and wonderful care the staff have shown to them

- nothing has been too much trouble. I would like to thank them all for the way in which they go 'beyond the realms of duty', in order to provide fantastic tender love and care.
Reply from Marketing, Digital Marketing Executive at Edgbaston Manor
Thank you for taking the time to share your experience of Gracewell of Edgbaston.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
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  • Care / Support
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Review from K L (Daughter-in-law of Resident) published on 4 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home was not suitable for my mother-in-law as it was too modern for her, as it was clinical and like a hotel. It was not cosy enough for her.
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Review from Vaughan S (Son of Resident) published on 18 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely place, and very helpful in finding dad a respite place at short notice.
All of the staff are extremely professional, but more importantly, ultra nice.
They consistently demonstrate that they care, and treat the residents like family.
Reply from Lewis Sluman, Digital Marketing Executive at Edgbaston Manor
Thank you for taking the time to share your experience of Gracewell of Edgbaston.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
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  • Care / Support
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  • Treated with Dignity
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  • Value for Money
Review from P M (Friend of Resident) published on 31 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care the residents receive is outstanding.
Residents are encouraged to do things for themselves but staff are always there to reassure and take over when needed.
Residents are always happy and sad when it's time to leave.
The staff go beyond their working role and will take time out to make sure
anyone who has to go back to hospital gets visited by a familiar face.
Visiting on a regular basis has been an enjoyable experience.
Reply from UK Marketing, Marketing Assistant at Edgbaston Manor
Thank you for taking the time to share your experience of Gracewell of Edgbaston.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review from Gary F (Son of Resident) published on 24 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic service, friendly and professional. Show my father respect and make him as comfortable as possible. The girls both work on 2nd floor, they are a real credit to the home and the industry.
Reply from UK Marketing, Marketing Assistant at Edgbaston Manor
Thank you for taking the time to share your experience of Gracewell of Edgbaston.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review from A R (Relative of Resident) published on 24 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent care staff. Beautiful accommodation. Attentive care staff and manager. Lots of daily activity and entertainment for residents.
Reply from UK Marketing, Marketing Assistant at Edgbaston Manor
Thank you for taking the time to share your experience of Gracewell of Edgbaston.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Activities
  • Management
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  • Value for Money
Review from Pat N (Daughter of Resident) published on 16 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
There was a lovely sing-a-long with plenty of memory prompts and interaction. We sang songs from the shows and films and had a lovely range of instruments to add to the fun. It was gently paced, birthdays were remembered and anniversaries remembered with the Anniversary Waltz. There was even a little
bit of dancing and actions to songs. Staff were present to assist and encourage movement through clapping or playing percussion. Everyone's name was included in a lovely welcome song. A really lovely time.
Reply from UK Marketing, Marketing Assistant at Edgbaston Manor
Thank you for taking the time to share your experience of Gracewell of Edgbaston.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A E S (Resident) published on 16 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Arriving at Gracewell after extensive surgery to my leg the staff handled my specific needs most professionally. The quality of care and the happy relaxed and homely atmosphere certainly aided my recovery - group from none weight bearing to walking normally again.


A big thank you to everyone. A senior

carer said "your room is your home". How true this was, which made feel me very welcome. Just the reassurance I needed.
Reply from UK Marketing, Marketing Assistant at Edgbaston Manor
Thank you for taking the time to share your experience of Gracewell of Edgbaston.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Catherine C (Daughter of Resident) published on 2 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had a warm welcome from everyone at Gracewell. Everything is so lovely, cleanliness, food and care all excellent. Very satisfied.
Thank you, my mum has flourished.
Reply from UK Marketing, Marketing Assistant at Edgbaston Manor
Thank you for taking the time to share your experience of Gracewell of Edgbaston.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lisa W (Granddaughter of Resident) published on 2 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and attention my nan has received whilst staying at Gracewell Edgbaston has been exceptional. The difference in my nan's mood and enthusiasm for life has been noticeably improved and she is the best she has been in 3years.
This would not have been possible, had the staff here not shown compassion,
care and welcomed her into Gracewell.
It has put our minds at rest that residential care is the right place for nan.
Reply from UK Marketing, Marketing Assistant at Edgbaston Manor
Thank you for taking the time to share your experience of Gracewell of Edgbaston.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Management
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  • Value for Money
Review from Olga H (Resident) assisted by family/friend published on 27 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I moved to Gracewell for care and company as I have macular degeneration and can no longer see very well. My husband who is receiving care has Alzheimer's and was already living here, so now we are together again, and we celebrate our 61st wedding anniversary this month. I love my room. It feels like
home and I am very happy to be here.
Reply from UK Marketing, Marketing Assistant at Edgbaston Manor
Thank you for taking the time to share your experience of Gracewell of Edgbaston.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sally P (Daughter of Resident) published on 27 February 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
To present:


The home is very good and caring for my mother who is very happy here. She gets all the attention she needs and is totally supported.


I am happy about the food she has and the staff are very supportive. Thank you for making my mum happy.

Reply from UK Marketing, Marketing Assistant at Edgbaston Manor
Thank you for taking the time to share your experience of Gracewell of Edgbaston.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B J (Sister of Resident) published on 13 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Better than a Five Star hotel.
Reply from UK Marketing, Marketing Assistant at Edgbaston Manor
Thank you for taking the time to share your experience of Gracewell of Edgbaston.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Marion H (Daughter of Resident) published on 24 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home has taken good care of both my mum and dad it is always clean, and the residents overall well presented.
The staff has so much patience I applaud them. I wish the residents had more fun in their lives but I understand how difficult this is.
Reply from UK Marketing, Marketing Assistant at Edgbaston Manor
Thank you for taking the time to share your experience of Gracewell of Edgbaston.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C G (Daughter of Resident) published on 24 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum stayed at Gracewell of Edgbaston for respite care following a nasty fall resulting in a broken foot. From arriving at Gracewell she has been treated with the utmost care, in fact, several members of staff wanted to take her home with them!! I would not hesitate to use this facility in the future
if needed. Thank you to all at Gracewell of Edgbaston.
Reply from UK Marketing, Marketing Assistant at Edgbaston Manor
Thank you for taking the time to review Gracewell of Edgbaston.
Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have your mother stay…read more
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Review from David H (Nephew of Resident) published on 12 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An up to date nursing home (modern) very clean, beautifully laid out inside and out. Very caring staff from all departments. Friendly, attention to detail, wonderfully prepared food you never went without. Bedrooms and bathrooms cleaned out every day very high standards run by very professionally and
trained people. A joy to visit.
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Current Review Score: 9.9 (9.851)

Overview of Review Score

The Review Score of 9.9 (9.851) out of 10 for Edgbaston Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 40 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.851 for Edgbaston Manor is calculated as follows: ( (423 Excellents x 5) + (25 Goods x 4) + (8 Satisfactorys x 3) + (4 Poors x 2) + (4 Very Poors x 1) ) ÷ 464 Ratings = 4.851
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Edgbaston Manor is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.05 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 38 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (103)

Meet the Team (1)

Zoe

Zoe Steventon

Job Title: Home Manager

At Edgbaston Manor, teamwork is at the heart of everything we do. We support each other to provide the highest standards of care and to make our home a happy, welcoming place for residents and families alike. My door is always open if you’d ever like to share any feedback or simply have a chat.


I’ve been a Registered Nurse for more than 18 years and have more than 12 years of experience working in care homes. Throughout my career, I’ve learned that being a good manager means leading with compassion, patience and resilience, while supporting everyone in the home to do their very best.


Outside of work, I love spending time with my family, especially my daughter, and visiting my favourite place in the world, Cornwall.

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