
The staff are always caring, responsive and meet his needs with dignitySusan K(Daughter of Resident/Service User)

There are a lot of different activities in the day for them to do.K M(Son of Resident/Service User)


The staff are always caring, responsive and meet his needs with dignitySusan K(Daughter of Resident/Service User)

There are a lot of different activities in the day for them to do.K M(Son of Resident/Service User)


Abbey Wood Lodge care home in Ormskirk, Lancashire provides people with a caring, supportive home.
The care home has a wide range of facilities and social activities. Residents can enjoy landscaped gardens.
Trained staff give people a wide range of care services such as dementia care, respite care etc.
Care Provided by Abbey Wood Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Abbey Wood Lodge for full pricing details and T&Cs.
Contact Abbey Wood Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Tanglewood Care Homes
- Private Owned
Person in charge
- Gavin Trerise(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2014
- Last Refurbishment: 2014
- Number of floors: 3
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Visiting
- The home offers a warm welcome to all relatives visiting loved ones. If advance notice is given, visitors are welcome to use the facilities. For example, friends and family may like to join loved ones in the spacious dining room for a meal or even enjoy a light bite in one of the tea rooms. In order to dedicate the time to provide an initial look around, the Lodge requests that viewings are organised in advance to ensure staff members are available.
Parking
- Number of off-road parking bays at the front of Abbey Wood Lodge including a disabled bay. Additionally, restriction free parking on County Road.
Abbey Wood Lodge Reviews (134)
Abbey Wood Lodge has a Review Score of 9.3 (9.348) out of 10, based on 22 reviews in the last 2 years.
Over all time Abbey Wood Lodge has 134 reviews.
I cannot express fully how pleased I am about the care my dad receives from the moment he arrived the staff have shown genuine kindness, patience and respect, not only towards dad, but also towards our whole family. Every member of the team is warm, attentive and professional. It is clear that they truly care about the residents as individuals. Dad is treated with dignity, compassion and good humour, which has made the world of difference to his well being and our peace of mind. The atmosphere is calm and friendly. There is always someone there to help, listen or simply offer a smile. I am incredibly grateful for the outstanding care staff provide every single day.
Thank you so much for taking the time to share such a thoughtful and heartfelt review. We are truly delighted to hear how positively your dad's experience at Abbey Wood Lodge has been, and how supported you and your family have felt throughout his time with us.
Your kind words about our team's...
Abbey Wood Lodge has very much improved since Tanglewood has managed the care home. Firstly, a warm welcome on arrival - easy check-in system. Staff acknowledge with a friendly approach. My mother is happy, well cared for, with support to meet her needs. Entertainment is very important, and mum has a list of weekly activities, which she enjoys very much at 96. For mum to be happy and well looked after is all we ask for.
Thank you so much for taking the time to share your kind review of Abbey Wood Lodge.
We are delighted to hear that you felt warmly welcomed on arrival and experienced a friendly, approachable team. It is especially rewarding to know that your mother is happy, well cared for, and supported in a...
My mother's stay at this facility was appalling. Promised dementia care was replaced by neglect and disregard. She wasn't washed, wore unchanged clothes/underwear for days despite clean ones being available and her hearing aid was ignored-isolating her further. She was left alone in her room, excluded from activities, and a trip hazard I reported was ignored. Her PRN medication was mishandled: they failed to administer it appropriately, and no PRN protocol was attached to her MAR chart. Conditions for use, frequency, and outcome monitoring were undocumented-a clear breach of safe practice. I witnessed a care assistant shouting aggressively at a vulnerable wheelchair-bound resident; when I intervened, she turned her aggression on me. I removed my mother early out of fear for her safety and wellbeing. This was not care-it was systemic failure. I've filed complaints and urge others to reconsider this facility.
We are sorry to hear your feedback regarding your mother's recent stay at Abbey Wood Lodge. Please be assured that we take these matters extremely seriously. We are currently reviewing the situation internally and initiating a thorough investigation into all aspects of the care and conduct...
I would like to express my gratitude to the excellent care given to my mother in law and from what I have witnessed to the other residents in the care home. I would like to signal out one person who in my opinion and the rest of the family for her professional and caring nature especially her attention to detail, Senior Carer. Thank you so much.
Thank you for your kind review of Abbey Wood Lodge Care Home. We are delighted to hear that you were pleased with the care your mother-in-law received during her time with us.Your positive feedback will be greatly appreciated by our care team, who are dedicated to providing the highest standard of support and compassion to our residents.Thank you once again for your thoughtful words.
My husband spent one week at Abbey Wood Lodge while I had a rest bite break. This was the first time I had done this. My husband had a spotless bedroom and he commented that the food was excellent during his stay. He enjoyed the company of the carriers and occasionally took part in the activities that were available such as potting plants and keep fit exercises. I would certainly recommend Abbey Wood Lodge.
Thank you so much for your lovely review of Abbey Wood Lodge. We're so pleased to hear that your husband had a positive experience and enjoyed the food and activities during his stay. It truly was a pleasure to have him with us. If there's anything more we can do for you or your family, please...
gone smoothly. Mum, appears happy and content at the home.
Since arriving at Abbey-wood Mum's sense of humour has returned accompanied by a far more relaxed persona. Which had definitely diminished during her extended stay in Southport general hospital.
I'm delighted with how quickly Mum has settled. She is interacting not only with
the staff but the residents with whom she-shares her new home
I'd like to thank everyone for all the kindness and support provided towards my Mum, during the initial few weeks of her transition, into becoming part of Abbey Wood's clientele. It was clear to me nothing was deemed to much trouble. Fundamentally, everything possible is done to promote a happy home which offered a warm welcome to Mum. This prompted and encouraged Mum to engage with everyone around her. This was absent in her previous home.
Thank you for taking the time to share your thoughtful review of Abbey Wood Lodge. We are delighted to hear that your mother has settled in so well and is now actively engaging with both our team and fellow residents. Your kind words regarding the warm welcome provided by our colleagues and their...
Outstanding support for my mother. My mother has dementia and she thinks she is staying in a five star hotel on holiday she is so happy. The carers take excellent care of my mother and always note her welfare and inform myself and brothers. Safeguarding is superb reception always ensuring visitors book in and checkout. When I took my mother to hospital appointments they ensured that she was booked out and in. My mother said she loves the food and activities The manager is outstanding and carers and reception are as well. My family are very pleased with Abbey Wood Lodge. The activities that take place are fantastic and lots of residents take part. We are so pleased that our mother is so happy and well cared for.
Thank you very much for your kind and thoughtful review of Abbey Wood Lodge Care Home. We are truly delighted to hear that your mother is so happy living with us. It is heartening to know that our dedicated team of carers is providing her with such excellent support, while also keeping you and your...
I visit my friend most Thursday mornings & have done since she became a resident. She is happy at Abbey Wood Lodge, enjoys the food & finds the staff to be kind, caring & helpful. She doesn't always want to join in activities but the staff alow her to opt in & out as she wishes & don't put her under pressure to participate. She enjoys the exercise classes, trips out & musical entertainment provided. Having her hair done each week is also something she enjoys. Personally I have the greatest respect for ALL staff from carers to management, caretakers to kitchen & laundry workers. They have a difficult job to do & they do it in a friendly & caring manner, demonstrating patience & understanding, ready to comfort & reassure.
Thank you for your kind words and for taking the time to share your review. It is a pleasure to hear that your friend is happy living at Abbey Wood Lodge, and that she enjoys the meals and finds our team to be kind, caring, and supportive.Providing high-quality, person-centred care is at the heart...
Due to a marked decline in my mothers mental health over Chistmas 2024 . we had to find a care home for her at short notice but which had a good reputation in Ormskirk. On speaking to the team at Abbey Wood they were able to facilitate her arrival on New Years eve 2024. Over the following months her condition has improved considerably due to the staffs endeavours and she now feels at home. She has always been independent and we are amazed how quickly she has settled. The staff are excellent and there are activities almost daily which my mother participates in. We were introduced to a man who is overall responsible for the home. He has helped us as a family navigate the process of our mum living at the Abbey Wood Lodge. We are kept updated about how she is settling by him and his team. My mum loves the carers who look after her and also the hairdresser who visits weekly. I cannot recommend Abbey Wood Lodge Highly enough.
Thank you sincerely for your kind and thoughtful review of Abbey Wood Lodge. We are truly pleased to hear that your mother has settled in comfortably and now feels at home with us.It is heartening to know that she enjoys the activities provided and looks forward to visits from our hairdresser....
I witnessed some senior care staff shouting at residents in a way that can only be described as residents were clearly an inconvenience.
There are some lovely genuine carers in this home but these are overshadowed by really poor management. These genuine carers need to move on elsewhere otherwise I am sure in time this home will have a known disgusting reputation! I would not recommend this home mainly due to the management.
It is incredibly disappointing to reads this review and I are sorry that your experience of the home was less than positive. I understand that your concerns have been escalated and are currently being investigated. I am aware that since joining the home, the home manager has arranged and completed...
DO NOT send your loved ones to Abbey wood Lodge, unless you want to be in a constant state of distress. Their senior and management team are an absolute disgrace. This review page and overall CQC ratings are based years old reports from when different management was employed. They DO NOT care about residents ! (this does not apply to some of the actual care team who work with residents directly) The CEO is well aware of the severe failings of this place as he has been there recently himself. But as is 90% of the senior/management team he's about as useful as a wet paper bag.
We were very concerned to read your review, and the issues you've raised do not reflect the standards of care we are committed to upholding. At Abbey Wood Lodge, we take all feedback seriously and remain dedicated to providing person-centred care of the highest quality. Our entire care team, along...
My mum was previously in a great care home, but increasing dementia meant we had to find a more suitable new place. We were concerned that it would be hard to find a placement that matched the standards of her previous home, but we need not have worried. Abbey Wood Lodge has proved to be excellent. A particular strength is the quality of the staff, who all seem to be warm, friendly, professional and competent. I'd highly recommend this establishment.
Thank you for your wonderful review. We understand that moving to a new care home can be a worrying time, so we're thrilled to hear that the team at Abbey Wood Lodge was able to ease your concerns. We will be sure to pass along your kind words to our colleagues, they will be absolutely delighted....
Mum enjoyed most meals, fish and chips being her favourite. She spoke of how lovely and helpful all the staff were, and was treated with kindness and dignity, throughout her stay, she would be happy to return in the future for further respite care. Myself and family were warmly welcomed when we visited, by management and all members of the team.
Thank you for sharing such wonderful feedback about your mum's stay at Abbey Wood Lodge Care Home. It's heartening to hear that she felt so welcomed and settled in quickly. We're thrilled that she enjoyed the comfort of her room and the view of the park. We're also glad to know that she enjoyed her...
My friend moved to Abbey Wood in July this year and the difference in her life has been amazing, she is so contented and has settled in really well. She loves the food and very friendly staff, also the activity program. Myself and my wife visit her twice a week and we are made very welcome. We can't praise it highly enough.
Thank you so much for your kind words and for taking the time to share your friend's experience at Abbey Wood. It's heartwarming to hear how well she has settled in and is thriving in her new home. We're thrilled to know she enjoys the food, our friendly team, and the activity programme, as we aim...
From our initial viewing, we have always been warmly welcomed with cheerful, happy staff. This greeting has been the catalyst for the way staff care for all residents at all times. Nothing is a trouble to anyone, from domestic staff to the manager. A very caring team in a wonderful environment for the vulnerable, sensitive residents, who in their old age, dependent on strangers are given the best care.
Thank you so much for your heartfelt review. We're truly delighted to hear that your experience with us has been positive from the very beginning. Our team strives to make everyone feel at home, and it's wonderful to know that their dedication and warmth have made a difference. Every member, from...
My husband's uncle has lived in Abbey Wood Lodge for the last 4 years, during which time it has become his home and the staff his family. They have cared for him and supported him throughout this time. When it became apparent end-of-life care was needed the staff continued to care for him and support us through this process. The kindness shown by all staff has been greatly appreciated and we couldn't praise the home highly enough.
Thank you so much for sharing your kind words about Abbey Wood Lodge. We're incredibly grateful for your trust over the past four years and are honoured to have played a part in your husband's uncle's care. It's wonderful to hear that the Lodge has truly felt like home to him and that our team have...
Our experience with this home; Mum was attacked. Multiple safeguarding concerns. Administered incorrect dosage of pills. Poor management/worsening of medical conditions - diabetes/lymphedema/wound care. Failure to preserve dignity.
Mum was attacked by another resident, this was never properly addressed with conflicting accounts. The attack led to the deterioration of mum's condition, to which staff advised she was fine and wouldn't remember the attack anyway due to the dementia, this was not the case. Mum developed a tic and was scared someone was trying to hurt/kill her. Management then claimed they could not cope with it and wanted mum out of the care home. The attacker was left on the same floor as mum and other vulnerable residents, in our opinion compromising their safety.
On the face of it, the care home appeared to be an ideal place to look after mum, however, our experience was very different.
Abbie Wood Lodge is a very good care home. My gran has been there for almost two years and the care is very good and the carers are lovely and very helpful. The manager is very good, my nan is very happy there and has made many friends.
Thank you so much for your kind words and for sharing your experience! We're delighted to hear that your gran is happy and well cared for at Abbey Wood Lodge. Our team is committed to providing a warm, supportive environment and it's wonderful to know that she has made many friends and feels...
My mum has been a resident since November, it was a huge and hard decision for our family to make for my mum. But her care she receives is excellent, the staff are so supportive and really personable. We know our mum is safe and all her needs are taken care of.
Thank you so much for sharing your experience. We understand how difficult it can be to make such a decision, and we're honoured that you trusted us with your mum's care. It's wonderful to hear that our team's support and personalised approach have provided you with peace of mind. Knowing that your...
Thank you!
Thank you so much for your kind words! We are delighted to hear that you and your mother feel so welcomed at Abbey Wood Lodge. Our team takes great pride in providing professional and attentive care, and it's wonderful to know that it has made a positive impact. We truly appreciate your feedback and your trust in us. Thank you!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 October 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Abbey Wood Lodge.
There are no upcoming events for Abbey Wood Lodge.
Awards / Recognitions (1)
- 30 Jan 2026Recipient: Tanglewood Care Homes
Meet the Team (1)

Starting as a care assistant in Cornwall at the age of 17, Gavin has 25 years of experience in social care. He progressed quickly and was promoted to an Assistant Manager at just 22 years old. Gavin then became a Registered Manager and was instrumental in gaining several homes' CQC ratings “Good” and “Outstanding”. Now at Abbey Wood Lodge, Gavin is focused on constantly improving the experience for the residents, families and team of our home.
Frequently Asked Questions about Abbey Wood Lodge
What types of Care is Abbey Wood Lodge registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Abbey Wood Lodge have?
There are 60 Single Rooms.
What are the Facilities & Services at Abbey Wood Lodge?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Abbey Wood Lodge to the centre of Ormskirk?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Abbey Wood Lodge to verify any information. View our terms and conditions. Abbey Wood Lodge has an Enhanced Service -more info.