Abbey Wood Lodge

173 County Road, Ormskirk L39 3LU
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9.7 132 Reviews
  • Abbey Wood Lodge, Ormskirk
Abbey Wood Lodge care home in Ormskirk, Lancashire provides people with a caring, supportive home.

The care home has a wide range of facilities and social activities. Residents can enjoy landscaped gardens.

Trained staff give people a wide range of care services such as dementia care, respite care etc.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1210
  • RESPITE Self-Funded Residential Care: from £1323

These prices are only a guideline, please contact Abbey Wood Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Gavin Trerise (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2014
  • Last Refurbishment: 2014
  • Number of floors: 3

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (60)

Visiting

  • The home offers a warm welcome to all relatives visiting loved ones.


    If advance notice is given, visitors are welcome to use the facilities. For example, friends and family may like to join loved ones in the spacious dining room for a meal or even enjoy a light bite in one of the tea rooms.


    In order to dedicate the time to provide an initial look around, the Lodge requests that viewings are organised in advance to ensure staff members are available.

Parking

  • Number of off-road parking bays at the front of Abbey Wood Lodge including a disabled bay. Additionally, restriction free parking on County Road.

Abbey Wood Lodge Reviews (132)

Total of 132, showing 101-120
9.7

Abbey Wood Lodge has a Review Score of 9.7 (9.664) out of 10, based on 38 reviews in the last 2 years. Over all time Abbey Wood Lodge has 132 reviews.

Overall Experience

  • 111
  • 17
  • 0
  • 1
  • 3

Date Published

132
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94

Review from Charlotte F (Regular Volunteer) published on 6 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I worked at Abbey Wood Lodge for two weeks as my work placement for the Prince's Trust programme. Everyone at Abbey Wood strives to give the best care possible and keep the residents happy and active. Things like chair exercise classes, coffee mornings, birthday parties and dancing really keep the residents
engaged and gives them something to so each day. I really enjoyed getting involved and would love to do so again.

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Review from Carol V (Daughter of Resident) published on 23 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is care home no2 for my dad and we knew instantly it was the one for him. It's modern, clean and has more of a holiday/hotel feel about it. They look after my dad's needs perfectly and seem to genuinely love him. He is clean and peaceful and they let him wander around (at night) without any issues.
They take him out like any normal family outing. He can be himself and we all love to visit. The staff events co-ordinator and management not only treat my dad like family but also us. I am so glad we found Abbey Wood Lodge I don't know what would have happened to dad otherwise.

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Review from M-J M (Partner of Resident) published on 23 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the Abbey Wood Lodge staff and management faultless. The organisation and support from all involved is to be commended. I would recommend the care home to any future resident. I would recommend viewing.

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Review from Diane B (Daughter of Resident) published on 10 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Abbey Wood Lodge has been a Godsend for my mum and dad. When failing health meant that they could no longer stay in their own home, they were dreading the idea of a monotonous care environment. But rather than stifling their independence, Abbey Wood has given them a new lease of life. They now have
a full and active social life in a warm and caring environment. They haven't looked so well for years thanks to all the pampering and stimulation the staff provide for them on a daily basis.
As a family, we were relieved to find a home which could meet both their needs. Everyone who visits them remarks on how lucky they are and how well cared for they seem. The beautiful purpose built environment adds to the sense of community among both residents and family and social activities encourage the family to visit and participate in outings and gatherings.
Abbey Wood really is a special place where residents, their families, and staff all work together to see that every resident lives life to the full.

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Review from G F (Nephew of Resident) published on 7 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clean, caring, happy, energetic and bright.

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Review from Judi F (Relative of Resident) published on 7 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All clients are treated with respect and dignity, and all residents are encouraged to participate in mutual interests ie; knit and natter, cheese and wine evenings, art, drawing and sewing.


There is a lovely sense of community and caring about Abbey Wood Lodge, and all the staff from the manager,

care assistants to the cleaner are all involved with making all the residents feel at home.

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Review from William W (Husband of Resident) published on 19 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend this home to anyone who would like to live here. My wife is happy and is well looked after. I have been going out with my wife to restaurants and other days out. I have been involved with this homes' events on the weekends and enjoy them but most important I feel that sense of security
for my wife living at Abbey Wood Lodge. Thank you.

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Review from Christine B (Daughter-in-law of Resident) published on 28 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Abbey Wood is an excellent place and my father-in-law has settled really well into his new life there. The facilities are modern, clean and well designed. The staff are always very welcoming and obviously care with a passion about all of the residents. The activities and outings that are organised on
a regular basis, cater for all interests and I know that my father-in-law enjoys taking part in all these various social events. He recently enjoyed a fantastic LFC themed 94th birthday party that the staff had organised and which made him feel very special. I would highly recommend this care home to anyone.

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Review from Dolly F (Resident) published on 28 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have stayed here many times now and love the home. Abbey Wood Lodge is kept to a very high standard. All the staff are amazing. Many functions are organised by the events organiser and I have been on many of these and had great times and lovely memories. I would highly recommend Abbey Wood Lodge and
I look forward to my time here. I love all the staff and made many friends.

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Review from Paddy B (Grandson of Resident) published on 22 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Abbey Wood Lodge Care Home is a great place that offers the highest standard of care to it's residents. The staff are second to none, both polite and engaging. I would recommend this care home to anyone in the area

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Review from William B (Grandson of Resident) published on 21 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Grandad has been in Abbey Wood for 7 months now and can confidently say that he is settled in brilliantly; the staff and other residents have been very welcoming and making life very comfortable for him. The variety and amount of activities and different trips is excellent and as my Grandad is a
very sociable person I know he enjoys these very much. It is a fantastic care home.

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Review from Amber M (Friend of Resident) published on 15 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home has amazing facilities and they are always including residents in all activities, events, and trips. I like how the residents are able to enjoy a social life and can all age well in a friendly atmosphere - somewhere they can call home. All families are involved in the home which I feel
is so important so that them, along with the residents. They don't feel pushed out or isolated. Pictures on social media ie. Facebook and Twitter are a great way to show the local community what the care home is about, reducing the stigma and negativity towards care homes as well as reducing the stigma and negativity towards living with dementia.

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Review from Mark B (Son of Resident) published on 15 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad became resident at Abbey Wood earlier this year, I don't believe we could have chosen a better place for him to be. The building and facilities are modern, clean and well maintained but, more importantly, the staff care and are fantastic in the way that they look after and interact with the residents.
Activities at the home and trips out are never ending .... my dad has a better social life than I do! Suffice to say that if I need somewhere to be in future years then I'll be telling my kids to book me into Abbey Wood.

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Review from Stephen S (Nephew of Resident) published on 6 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having viewed many care homes for my own mother and mother-in-law I have to say that Abbey Wood Lodge is of the highest standards that I have seen. My Aunt has recently moved here after we realised she couldn't live alone anymore and we are more than happy with the decision that we chose here.
The
cleanliness of the home and beautifully furnished lounges and bedrooms are impeccable. The meals are prepared to what you would think of hotel standard and the friendly staff are very attentive. Activities at Abbey Wood Lodge are of such that there is always something being planned and there is wide variety of events to suit everyone. I would have no hesitation in recommending Abbey Wood Lodge to anyone.

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Review from Beryl M (Resident) published on 30 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband regularly comes into the home for respite, I have decided to also come into this beautiful home for a little holiday to recharge my batteries and with the possibility, if I make that important decision to live here, I would not have any worries coming to live here.
There is so much going
on here either going to lovely restaurants, trips and great entertainment supported by a great care team. My friends visit me which means you never know we all could be living together in the future, watch this space. This home is very well run the owner of this care home should be very proud of himself for providing a very high standard of care and full adult social life in the community, more care homes like Abbey Wood Lodge would be very welcomed as we all are getting older.

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Review from Steve H (Son of Resident) published on 23 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A big thank you to all the staff at Abbey Wood Lodge for their dedication and expertise. After being diagnosed two years with Alzheimers dad lost his ability to draw sketch and paint which had been a great part of his life. Since becoming a resident and after we displayed some of his work in his room
we were encouraged to bring his art materials so that the team could try to reconnect with this one lived pastime. Today dad has not only started to sketch he has also had several residents and staff sketching in an impromptu art group, this is truly fantastic news well done and thank you to everyone.

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Review from Elliot H (Grandson of Resident) published on 19 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma has been at Abbey Wood now for 1 month and she loves it. It's easy to go in and visit whenever I want and the residents and staff are always in good spirits. Abbeywood encourages families to get involved and join in with the activities as much as possible.

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Review from Frances F (Resident) published on 16 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It was on March 25th 2015 when I arrived at Abbey Wood Lodge, about ten days after I had fractured my hip.
I wanted to move into a care home after my treatment in hospital was complete: and so here I am. I am treated with care and respect, nourished with good tasty food, enjoying the companionships
of members in the same age group and care from members of a younger age group. Plenty of time to knit baby clothes for young families. What more could an octogenarian wish for?!

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Review from Anne H (Niece of Resident) published on 16 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie has lived at Abbey Wood Lodge (AWL) for over a year. She is very happy and very well cared for. In her own words "they are all very good here" (the staff). She is encouraged to sing and play the piano (in the front lounge, not disturbing residents wishing to relax in the back lounge overlooking
the park). She enjoys the many outings e.g. Pamper visits to beauty dept, afternoon tea in Liverpool or New Brighton, trips to Llandudno and Southport. There is plenty of entertainment in AWL as well.


If she wants to be in her own room and watch TV or do puzzles, that is OK too. She has that freedom of choice. Everyone is treated as an individual and their preferences are respected.


AWL involves elders who live in the community too. My mother has greatly enjoyed several Friendship Day outings where non residents are warmly welcomed e.g. a trip to Windermere, afternoon tea in Liverpool and and dinner at a restaurant.


Managers, seniors and carers do a great job.

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Review from Emma S (Granddaughter of Resident) published on 15 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely cannot fault the time my Grandad has spent at Abbey Wood Lodge. Whenever we visit or attend an event it's heartwarming to watch the carers with the residents and to see how genuine their relationships are. My Grandad is having a wonderful time at this care hotel, the daily pictures of him
speak for themselves! He was settled in brilliantly by staff in 2015 and is now a solid member of their family. So pleased we moved him the hundreds of miles to our hometown for him to enjoy this time in his life. Thank you Abbey Wood Lodge, with all of our love.

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Current Review Score: 9.7 (9.664)

Overview of Review Score

The Review Score of 9.7 (9.664) out of 10 for Abbey Wood Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 38 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.664 for Abbey Wood Lodge is calculated as follows: ( (361 Excellents x 5) + (52 Goods x 4) + (15 Satisfactorys x 3) + (4 Poors x 2) + (14 Very Poors x 1) ) ÷ 446 Ratings = 4.664

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abbey Wood Lodge is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 34 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Oct 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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