Avalon Court Care Home

1 Glendale Way, Tile Hill, Coventry CV4 9YQ

Avalon Court in the Tile Hill district of Coventry is a stylish care home.

Opened in 2014, residents are welcomed for residential, dementia and respite care.

The top floor is dedicated to private residential suites which have a rooftop garden with a view. A garden and terrace surrounds the ground floor.

Staff work closely with families of those who need dementia care in order to give them the best support possible and encourage involvement in the steering committees of the home.

A wide range of activities is arranged to keep mind and body stimulated and purposeful. There is a cinema and WiFi is available throughout the home.

Group: Avery Healthcare Group

Person in charge: Rick Bloomer (Manager)

Local Authority / Social Services: Coventry City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 107 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Admission Information: Ages 65+.

Single Rooms: 107

Rooms with ensuite WC: 107

Facilities & Services: Respite Care • Convalescent Care • Own GP if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Avalon Court Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.8 (maximum of 10) for Avalon Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 77 Reviews over all time. This Average Rating is also the rating value for Avalon Court Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 29 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.829 for Avalon Court Care Home is calculated as follows: ( (769 Excellents x 5) + (130 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 912 Ratings = 4.829

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Avalon Court Care Home is based on 29 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 21.4 positive Reviews (107 registered maximum number of service users ÷ 5). 29 Reviews ÷ 21.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.8 Avalon Court Care Home has a Review Score of 9.8 (9.829) from 77 Reviews


Average Ratings

  • Excellent
    69
  • Good
    8
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Avalon Court Care Home?

  • Extremely LIKELY
    69
  • Likely
    8
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Avalon Court Care Home

  • Daughter of Resident/Service User
    26
  • Son of Resident/Service User
    17
  • Son-in-law of Resident/Service User
    5
  • Friend of Resident/Service User
    4
  • Daughter-in-law of Resident/Service User
    3
  • more

I am very happy with Avalon Court Care Home, more importantly, my mother is even happier. The level of care, kindness and attention is greater than I ever expected. She has settled in so well and she calls it her home. All of the rooms, lounges and en-suites are furnished to the highest standards just like a high star rated hotel. All the staff and carers are exceptional and always have a smile not only for the residents but visitors as well, nothing is to much trouble for them. Last week mum had her hair styled in the salon, then had coffee and biscuits with us in the bistro. After lunch, a trip out in Avalon Court’s minibus to a garden centre and had hot chocolate and marshmallows. What a delight to see my mum full of smiles. Such a professional attitude from everyone involved in the way Avalon Court operates.
Thank you all very much

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

My mother's lack of confidence has deteriorated over the last 12 months and after persuading her to move into a nursing home, she has settled extremely well and made a lot of friends. Mum is a very sociable person who loves the company and the entertainment facilities are brilliant at Avalon Court.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

I came here to Avalon Court for eight weeks respite. The staff are wonderful, very friendly and helpful. It has been a very comfortable stay and the care home is nicely furnished.

Entertainment overall is very good.

I was here at Christmas and New Year and the decorations are beautiful.

How likely would you be to recommend Avalon Court Care Home? Likely

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Average Rating:   4.6 out of 5

Outstanding in all respects.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

Excellent, all the staff are very friendly and supportive of both residents and visitors and family.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Staff are very kind and polite. Cannot knock the care and support they have given my mum. They made her feel at home as soon as she got here. Will recommend Avalon Court to anyone that asks. Activities that are put on are great and they get everyone involved.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

When dad's health deteriorated to the point he needed residential care it was a very upsetting time for him and his family. We were all at a real low point. From the very first time we entered Avalon Court's beautiful reception and were welcomed by the warm, kind, caring, knowledgeable and professional staff. Dad's life and the family's too has settled in the best way possible, to feeling safe, reassured and not so frightening. We cannot praise or thank Avalon Court enough.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

This must be easily the best care home in Coventry. The resident I visit has now been here for two years and appreciates the care she has received. The staff strive to encourage each resident to maintain as much independence as possible and at the same time are quick to provide support that is necessary. They have the residents total well-being at heart, creating a warm family atmosphere.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

Never known a place like this for a care home. My dad has come on leaps and bounds. Staff are so good and kind, whatever he asks for he gets. I've never seen my dad looking so good. He has settled in really well.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

Excellent treatment from staff, marvellous facilities and entertainment. Nothing is too much trouble and they have made him at home and feeling relaxed.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

My mother has been in several times for respite care and we could not ask for a better place for her to stay. The staff are very friendly, the rooms are spacious, the meals are excellent and cater for her special diet. Cannot fault the cleanliness of the whole home. Would highly recommend.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

I have been delighted with the way Mum has been cared for in Avalon Court Care Home. The staff have been patient and supportive - her physical health has improved due to the excellent food and she has joined in many of the activities offered. Mum has also made good friends with the other residents.

We were lucky enough, on our last visit, to join in with a physical activity session led by the resident physio. It was brilliant - even the residents who had been reluctant initially came away smiling. What a tonic!

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

My friend has been at Avalon for two years and is so happy there.
All the staff love her and she looks forward to the activities and outings.
She is eating well, maintaining a good weight and her level of medical care is excellent.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

We are delighted with the care Mum is getting at Avalon Court.
All the staff are very caring and thoughtful.
We have already recommended Avalon to friends.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Generally a good experience.

How likely would you be to recommend Avalon Court Care Home? Likely

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Average Rating:   4 out of 5

I have visited my wife every day during the past five months and have found the staff always welcoming, cheerful and helpful. I am very satisfied with all aspects of care she has received. We like the purposeful and spacious design of Avalon Court. From bedrooms, large restaurants and also the large lounge and bistro. The pleasant and colourful garden which facilitates a wide range of entertainments and activities. The self-service kitchen provides drinks in house cakes and scones and fruit. Avalon Court must be one of the best.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

My mum is well cared for. Seems healthy and happy on a regular basis.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   4.5 out of 5

Mum is very happy here. The staff are very caring. There are lots of activities arranged for the residents. A lovely environment.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

I am extremely happy with the care given to my nan over the past six months. The staff on the first floor have been exceptional with my nan's health and happiness. A couple of months ago my nan's health had started to deteriorate, but with the commitment and dedication of the team on the first floor, she has bounced back to her usual bubbly self. They encouraged her with her fluid intake and reassured her that she would be ok.
She would not be the confident happy resident she is today if it wasn't for this team.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

The level of care my mother receives is outstanding. The staff are very caring and nothing is too much trouble. They treat mum with total respect and are always cheerful whatever time of day I visit.
I have ticked satisfactory for value for money because mum has not used and is unable to take part in activities due to her being bed bound.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

Moving my mother-in-law into care was an upsetting time for the whole family, but she was too poorly to live at home.
However, we all feel so fortunate to have found Avalon Court a brilliant care home, that provides such wonderful care.
Avalon Court is like a luxury hotel, the bedrooms are beautiful. The family visits often and everyone at Avalon Court is always welcoming and understanding. My mother-in-law receives the best care and is now even eating and drinking properly as well. She is cared for and supported 24 hours a day. I highly recommend Avalon Court.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

My mum stayed at Avalon Court Care Home for a period of 4 weeks for respite care following a hip replacement operation. Throughout her stay, she was treated with kindness, care and support by all the staff. They alleviated all our worries so that she was in a position to return to her own home. The staff always respond positively to any requests and were extremely helpful to both my mum and myself. I would recommend the care home and the staff unreservedly.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

A happy delightful experience with friendly helpful people. I would be happy to come back anytime.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

My aunt has been at Avalon Court Care Home since the beginning of May after suddenly having to move from another care home. She has been diagnosed with dementia and could have been very confused and upset by the sudden change. However, all the staff from our first meetings with management and visitor reception, have been reassuring welcoming and very professional. She has actually been thriving in all aspects having fun and enjoying the safe attractive, caring environment. Her care plan was amended with a couple of days of admission and any issues are dealt with promptly by any of the knowledgeable staff.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

I attended the dinner and dance at Avalon Court with my mother. The food was excellent and the service was very good. Everyone had made a tremendous effort. There was a singer and dancing afterwards which everyone enjoyed. Very good night.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

Mum has been a resident at Avalon Court for two months.
She has a beautiful room, daily activities to enjoy, minibus outings, the company of new friends made and has completely settled there.
All Avalon staff members are professional, friendly and helpful. The care team on mums first floor are outstanding. They have a genuine care for their residents and are professional, compassionate and supportive.
I have total confidence in mums wellbeing because of their wonderful care.
Avalon Court is an excellent care home.
Thank you to everybody for making it such a special place for mum.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

Very modern building with good facilities and staff.

How likely would you be to recommend Avalon Court Care Home? Likely

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Average Rating:   4.9 out of 5

When mum came to the care home she was upset and confused. She is now settled and contented. Mum has a lovely room, the staff are all lovely and I know I leave her in very capable hands. The home is like an upmarket hotel, decorated lovely which I'm sure the residents appreciate when leaving their own home behind.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

I've been very impressed with Avalon Court care home. It was a tough decision to place our Dad in care, but right from the start we knew we'd made the right choice with Avalon. He's safe, well cared for, is getting more exercise than he was able to at home, and has a fuller social life. All the staff are a joy to interact with, and it's clear that they really do care about the residents. The food is amazing, facilities, decor, and standard of maintenance are excellent; we've come to refer to Avalon as a "hotel with care" as it has such high standards. It's very comforting to know that at this stage of Dad's life he's enjoying himself and has the level of care he needs. Thank you all so much.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

The general standard of care is very good, however, more activities in the dementia area would be very beneficial and much needed. Music played in the reception/Bistro area should reflect on the age of the residents.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   4.3 out of 5

During the two weeks of respite that my mother required the staff at Avalon Court Care Home were so attentive to her needs, she wanted for nothing and was encouraged to take part in all activities which helped my mums self confidence something that required a boost due to ill health she recently experienced. All in all a first class home.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

From the first visit, super friendly and helpful. My dad has settled really well and we are very grateful for everyone.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

Excellent care for my mother in general and prompt attention when she needs medical care.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

I have been able to stay in the guest room while spending time with my mother. This has been a very welcome opportunity and a good experience. It has allowed me to get to know the staff and routines and appreciate the good care that my mother is receiving. Travelling from New Zealand, it has made things much easier. Thank you.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

My uncle has been a resident since last August as he is not able to live at home anymore. He was reluctant to leave his home, however, he has settled in very well. He is receiving excellent care and the staff have been wonderful to him. I am just thankful that he is in such a lovely caring environment. A big thank you to all the staff at Avalon Court.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

My mum-in-law had her 88th birthday on 9th December. We couldn't attend but the home provided a great afternoon tea in a quiet area on the 11th December for us. The staff were wonderful and she really responded to the occasion. The staff are wonderful with her and we are very happy with the home. Always ten out of ten.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

Enjoyed my stay at Avalon Court. Everything possible was provided for us in the quiet room, meals excellent, would highly recommend.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

Went to visit dad from Northern Ireland, found the home to be extremely clean, staff very friendly, nothing is too much trouble, stayed in the quiet room, everything provided for us. Meals very good, we were able to help ourselves to coffee, cake etc outside of meal times as well. Staff trained to high standard, very helpful and polite. Resident are treated with the support and dignity they deserve. Cannot praise the manager and staff highly enough.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

As noted my mother (104) who has dementia has been a reluctant resident since August 2016. The staff have worked incredibly hard to make her feel welcome and integrated not always easy! Amazingly the staff have managed to take her out on a trip and also get her dancing as her birthday. We cannot remember the last time she participated in such activity well done with much appreciation.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   4 out of 5

My experience of Avalon Court was how the staff treat residents with dignity and respect, which I found this very comforting.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

Mum has been here at Avalon Court for two weeks and I have nothing but praise for the way in which she is being cared for. The staff are wonderful. They treat Mum with so much dignity and respect.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

My dad was in the care home initially for three weeks and there another four weeks before he died. As a Doctor of palliative care I am aware of what constitutes good care and I found the staff to be sensitive, caring and compassionate (which my dad also agreed with) I even though he was there a total of seven weeks they made us as a family and him feel it was home.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

I couldn't have imagined feeling any worse than I did having to put my Dad in a home, but from the moment I walked in I felt that Avalon was the place for us. Each and every one of the staff from reception to the carers, to the chefs, kitchen staff and entertainment coordinators have made us feel part of the family. My Dad is interacting more and more than he has done in a long time.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

My experience is very clean and caring environment, my relative seems very happy here.

How likely would you be to recommend Avalon Court Care Home? Likely

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Average Rating:   4.3 out of 5

Facilities are like a 4 star hotel. Food is properly cooked by chef and of very good quality. All of the staff are extremely friendly and helpful. They are very pro-active in keeping their clients happy and engaged. Lots of activities and choices. We can visit at any time and the care given is very transparent.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

Superb location, great facilities, great caring staff, relaxed, clean, no smells, cake and coffee, good parking, activities trips out every week. Overall a fantastic place to retire or for respite. Everything catered for, fab home.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

I'm very happy here as it's very friendly, the food is good and there are some nice outings. The staff are excellent.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

I am very impressed with the care and support my granddad is receiving at Avalon Court. The building and facilities with are finished to a very high standard. Activities are planned with care and consultation with the residents. There are many small touches which make a difference to both residents and their families, these include being able to join your family member for dinner in the dining rooms, family and birthday celebrations, the private dining hall and the bistro café with free fresh cakes and drinks available. I am pleased that staff have made such an effort to enable my granddad to settle in and find out and support his interests, including in gardening. Staff always ensure that any medical appointments are booked and referrals for follow up are chased up when required.

I feel reassured knowing that my granddad has the best possible care. Staff communicate clearly and effectively and are very approachable in person, by phone or email to address any issues or concerns.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

It is not a happy time seeing your parents lose their independence, but the staff and the accommodation make it seem a pleasant experience. Thanking them for all their help and consideration given to my parents.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

1. Very professional staff.
2. Extremely caring staff.
3. My mother feels very at ease with Avalon Court.
4. Staff go out of their way to help family.
5. The building is very well maintained and clean.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

The staff are all very friendly and caring. They all seem to know each patient, even reception staff obviously know who you are when visiting. There is always a very welcoming atmosphere from when you enter reception until you leave.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

My aunt has been in this care home for a few months now. The staff have been excellent in caring for her. The food has improved a lot since the new chef arrived and I enjoy being able to have lunch with her when I visit. This home is more like a 5 star hotel than a care home.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

My only observation is that my dads appearance has been poor on occasions ie nails not cut, unshaven, which is unacceptable given that my father is/was a very smart individual.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   4.4 out of 5

The centre is immaculate and fully staffed, who are always helpful, courteous and go out of their way to assist. The arrangement of group dining is an excellent idea for residents to integrate with each other and for some companionship. The rooms are clean, well equipped, with trained staff on hand to provide appropriate equipment as required. It is indeed a care centre of excellence!

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

Visiting a resident in care very impressed with the decor and attitude to all the staff concerned. The home is a credit to all concerned. Well Done.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Since my mother has been in Avalon Court she has progressed health wise through the excellent care she has received. She is now as fit as we can expect.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

I feel that my mum is receiving excellent, professional care. I feel that the staff are extremely friendly, genuine and display empathy towards my mum on a professional and personal level. The level of care has allowed me to feel that my mum is in a safe and kind environment, which greatly alleviates those 'guilt feelings' after visiting.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

My step father was looked after very well during his stay at Avalon at a very difficult time. The family consider Avalon Court to be 1st class, safe, comfortable and spacious and are very grateful for the help and support they received.

How likely would you be to recommend Avalon Court Care Home? Likely

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Average Rating:   4.8 out of 5

The only concern I have is clothes that disappear never to be seen again!! i.e. new trousers bought at the care home.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

Accommodation excellent always very clean and tidy. My brother is always clean and tidy. Doesn't mix easily and is always in his room asleep most of the time, but now he does go on the occasional outings, which he enjoys. We have on occasions found odd things missing! some of them do turn up in time. My brother seems contented in his surroundings and he enjoys his visitors.

How likely would you be to recommend Avalon Court Care Home? Likely

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Average Rating:   4 out of 5

Excellent everything form what I've seen. The staff are wonderful.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

The facilities are very good. Staff very friendly and attentive. All areas are very clean and tidy. The choice at breakfast could be improved.

How likely would you be to recommend Avalon Court Care Home? Likely

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Average Rating:   4.6 out of 5

Excellent caring compared to others I have visited. Residents are lucky to be here.

How likely would you be to recommend Avalon Court Care Home? Likely

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Average Rating:   4.8 out of 5

Nothing seems to much trouble. My mother-in-law is well cared for at all times. Staff are very helpful.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

As soon as I walked through the doors I was impressed. The reception is impressive and well lit and decorated. My worry that other areas might not live up to these standards were quickly dispelled. My dads room is beautiful and very well equipped. The staff are amazing, cheerful, friendly and very helpful. We have experienced no problems at all and would highly recommend to anyone. If I had to pick a fault it would be accessibility on the bus- which is an outside issue. It's hard to put into words just how great the place is so I would recommend a visit and see for yourself.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

Staff are very helpful from the start as you come in to all the staff on floors. Hope they keep up the good work as I would love some place like this when I need it.
Fab.
Amazing.
Friendly.
Caring.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

Please do not change anything, what a fantastic place to be (5 star).
You cannot and should not change perfection.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

I am very happy that my Mum is here as I know she is happy and very well cared for. All her visitors, family and friends are very impressed with the atmosphere, facilities and the friendliness of the staff. There are many opportunities to have a go at a variety of activities and staff are always on hand to have a friendly word or there in case of need.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

My aunt has resided at Avalon Court since August 2013.
Since Avery Healthcare took over in April 2015, there have been many gradual and welcome improvements to the facilities and the staff recruitment and training. This is a lovely environment, 5 star hotel equivalent, that provides a beautiful home for all.
The menu is varied and options offered daily to residents. Relatives are encouraged to join their family and friends for meals which is lovely and very welcome. Parking can be an issue occasionally although the car park is a generous size. Woods opposite make for lovely walks in the better weather.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

Visit weekly, admire atmosphere, staff and the home itself, would recommend.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Brilliant, palatial place. Extremely friendly and efficient staff. My mum has nothing but good things to say about her care. Room is superb as is the food. I'd recommend Avalon Court to anyone.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

From the minute you step over the door in reception the welcome is cheerful, honest and open. The staff know all of the residents and always ask after individuals. Once on first floor, the care and nursing my mother receives is second to none. We as a family are so pleased we made the move with my mother.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Home very well run, staff friendly and helpful during respite care. Nice facility unfortunately out of mum's budget to become permanent. Thank you to all the staff and reception staff.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   4.5 out of 5

It is far the best care home we have seen. The standard is very high, the staff are pleasant and caring. It is a pleasure to enter this home.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   4.4 out of 5

Avalon is without a shadow of a doubt the most fantastic care home I've ever seen. The staff at all levels are friendly and helpful. The home is kept spotlessly clean I would highly recommend this home.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

Visitors are made welcome and assisted where necessary. It is lovely to be able to make a drink to share with residents. This feels more homely and normal than many residential settings. Facilities appear good, hair salon, bistro, residents room.

How likely would you be to recommend Avalon Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

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