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- Avalon Court Care Home - Avery Healthcare







Avalon Court Care Home, situated in Coventry, is a contemporary residence known for its exceptional care and companionship. Located on Banner Lane near Tile Hill, the home boasts stylish décor with full-length windows in the foyer, creating a welcoming atmosphere. The ground floor café opens onto a spacious rear garden and terrace, a favourite relaxation spot for residents. Bedrooms feature walk-in en-suite showers, queen-sized beds, DVD players, and flat-screen TVs....
Care Provided by Avalon Court Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 107 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Convalescent Care
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Avalon Court Care Home - Avery Healthcare for full pricing details and T&Cs.
Contact Avalon Court Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Rachael Thorpe(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2014
- Last Refurbishment: 2015
- Number of floors: 4
Room Information
- Single Rooms (107)
- Single Rooms with ensuite Wet Room (105)
Avalon Court Care Home - Avery Healthcare Reviews (228)
Avalon Court Care Home - Avery Healthcare has a Review Score of 9.6 (9.620) out of 10, based on 32 reviews in the last 2 years.
Over all time Avalon Court Care Home - Avery Healthcare has 228 reviews.
The staff care as much as they can for my nan like family. Rachael especially is so supportive, myself and my dad feel we have a second family. I would highly recommend this home to anyone! A massive thank you!
Regards
Elaine
I am happy to have my dad at Avalon Court. The care staff are always friendly and attentive and the activities team are always friendly and attentive and the activities team provide a wide range of options for everyone. I often have to travel for work so it provides peace of mind to know my dad is well looked after.
Regards
Elaine
The food is amazing, rooms are beautifully decorated and maintained, the same of social areas. The range of activities to stimulate and support residents is better than I have seen anywhere else, and residents families and friends are warmly welcomed too. It's a fantastic place.
Kind regards
Elaine
Mum has lived at Avalon for almost 4 1/2 years. Mum and I both value highly everything provided at the home, everything they do is central to mum's care. All members of staff are like family to residents and visitors, right from cleaning team though to the manager, have always got time for the residents and go out of their way to go the extra mile. We know that mum is in the best care home in Coventry, thank you for all for all you do. Special thanks go to Rachel, Natasha, Ed, Lyndsay and Shearer
Kind regards
Elaine
Mum has been a resident at Avalon Court for over a year now. She is very happy, settled. She likes the activities especially the drama group. Mum is about to celebrate her 91st birthday all thanks to the care and support at Avalon.
Thank you
Best wishes
Elaine
Welcoming, clean and tidy, lots of activities, staff helpful and supportive.
Kind regards
Elaine
so impressed by the quality of care and dedication by the staff, in all departments. There are activities every day, designed to stimulate and entertain, also regular weekly outings all made possible by the wonderful full time team who give 100% to the lovely residents.
Thank you for such a lovely review. We're delighted that you find Avalon Court welcoming and well cared for, and it's wonderful to hear how much you value the team, the activities, and the atmosphere. Your kind words mean a great deal to everyone here.
Mum seems to have settled in very well. She's very happy to have no responsibilities for looking after her home. She's walking better and seem happier in herself. Her only 'complaint' is having tea at 4:30!! Too soon after lunch.
Kind regards
Elaine
My mother has been a resident at Avalon Court (dementia floor) for 3 1/2 years now and throughout this period the care and support has generally been very good on her floor. The time management and desk staff are totally professional and a credit to Avalon as are the entertainment team and the hairdressing. I would highly recommend this care home to anyone.
Kind regards
Elaine
Drinks were fine.
Kind regards
Elaine Edwards
Months of correspondence ensued & Avalon consistently refused to accept responsibility & tried to lay some blame at our door. The complaint was escalated to the Ombudsman. In March 2026 the LGSCO investigation was completed & Avery Healthcare were found to have caused significant injustice by not administering prescribed drugs, poor levels of cleanliness & hygiene, & inadequate general standards of care to a visually impaired person. This has resulted in receiving an official apology & refund of monies. In my opinion their attitude towards my mother's care was sloppy & cavalier, as was their handling of the complaint. The decision statement of the LGSCO will be made public soon.
Thank you for sharing your review. We acknowledge the concerns raised and confirm that these matters have been addressed formally in line with Avery Healthcare's complaints procedure and escalated through the appropriate channels.
We appreciate you taking the time to provide feedback.
Kind regardsElaine Edwards
The entertainment team provide an engaging service.
Anna on the Ferguson floor was very good and helpful.
Best wishes
Elaine
Excellent in all respects
Thank you so much.
The activities are great. The staff are kind and welcoming. Would recommend the home.
Best wishes
Elaine
My first visit to Avalon Court and I am very impressed by the friendliness and "nothing too much trouble" attitude of staff. The improvement in my friends health and wellbeing is really noticeable. The varied and extensive programme of activities will, no doubt, aid her continuous improvement.
Thank you so much for the wonderful 5*review. At Avalon Court we aim to make everyone's experience a positive one. From our wonderful residents to there lovely family and friends. Our activities team are amazing and nothing is to much trouble. Our driver Dave has taken them to some amazing places....
A pleasant stay Avalon Court, particularly because of the helpfullness of the staff. My room was very comfortable and clean. The food was delicious and the group activities on the whole were stimulating.
Thank you so much for your review. I'm so glad you had a pleasant stay. We really appreciate your feedback as we take on board every ones experience. I hope you will come and stay with us again. We look forward to seeing you. Best wishes
I have visited a number of homes and Avalon Court is by far the best one I have come across. I very much appreciate all the hard work that Avalon Court puts into ensuring that my mum is well looked after. I would not hesitate to recommend this home to anyone who is looking for a caring, supportive environment for their loved ones.
Many thanks for the wonderful 5* review. I am so happy that your mother is enjoying Avalon Court and that you are also happy with the care that your mother receives. We are so very fortunate to have dedicated staff who work so hard for our residents well-being. Thank you so much.
Whilst they are happy with their care, they are most unhappy with the food they are served daily. Let me give you an example, yesterday they were offered a scone for their tea, but it arrived with not butter or jam, when they asked for both a small pot of jam it arrived 25 mins later, but they never did receive any butter.
This may seem trivial but similar instances happen regularly. I find it incomprehensible that a care home with such a good reputation is let down by such inadequate catering service.
I am happy to discuss these issues with you if you care to contact me.
I am so sorry to hear this. I will contact you and we can arrange a time best to suit you so that we can discuss this further. Kind regards, Elaine
The resident I visit has now been in Avalon Court for more than nine years. The fact that she has reached the age of 94 is at least in part, due to the very good care she has received here. I have written several reviews over the years and they all express the same level of satisfaction.
My mother has been at Avalon Court for 2.5 years now and I can honestly say the care she has received, particularly as she has dementia, has been exceptional. Nothing is to much for the staff and are quick to rectify any unforeseen problems when identified. The staff behind reception supervised by management are outstandingly professional as are the entertainment team and the hairdresser. Their interactions with residents and their families is admirable and a credit to Avalon Court.
It was a pleasure to read your review. And thank you for the praise for all the staff. We are so lucky to have a dedicated team throughout the home. We try our best to be mindful of all our residents and families. Our entertainment team are amazing and can easily adapt to residents needs.Best wishes
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 February 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (7) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 19 Feb 2025
A Sous Chef at Avalon Court Care Home in Coventry has reached a significant milestone in her culinary career. Michelle Auwkit successfully completed her Level 3 Senior Production Chef apprenticeship,...
There are no upcoming events for Avalon Court Care Home - Avery Healthcare.
Awards / Recognitions (13)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Avalon Court Care Home - Avery Healthcare.
Meet the Team (3)

My name is Rachael Thorpe and I am the Registered Manager at Avalon Court.
I have over 28 years of experience working within the healthcare sector. I have worked for Avery from 2015, becoming the Home Manager in November 2020.
It is a pleasure to work with such an amazing staff team. I also feel incredibly fortunate to work with our fabulous residents. Making a daily difference to the residents that we support, makes my role worthwhile.

My name is Ella and I am the Deputy Manager at Avalon Court.
I have 10 years of experience working in the Health and Social Care sector.
I have worked at Avalon Court since 2016 and I have been Deputy Manager from 2021.
I look forward to coming to work each day, Avalon Court is an enjoyable place to work as it is like working with my family.
Part of my role is ensuring that the staff deliver a high-quality service to our wonderful residents.

My name is Elaine and I am the Customer Services Manager at Avalon Court. My role includes being the first point of contact for any new enquiries from potential new admissions, families and local authorities.
I absolutely enjoy my job and cannot imagine doing anything else!
Working at Avalon Court is like one big family and our residents are at the heart of everything we do!
Frequently Asked Questions about Avalon Court Care Home - Avery Healthcare
What types of Care is Avalon Court Care Home - Avery Healthcare registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Avalon Court Care Home - Avery Healthcare have?
There are 107 Single Rooms.
What are the Facilities & Services at Avalon Court Care Home - Avery Healthcare?
Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Avalon Court Care Home - Avery Healthcare to the centre of Coventry?
3.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Avalon Court Care Home - Avery Healthcare to verify any information. View our terms and conditions. Avalon Court Care Home - Avery Healthcare has an Enhanced Service -more info.