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- Avalon Court Care Home - Avery Healthcare







Avalon Court Care Home, situated in Coventry, is a contemporary residence known for its exceptional care and companionship. Located on Banner Lane near Tile Hill, the home boasts stylish décor with full-length windows in the foyer, creating a welcoming atmosphere. The ground floor café opens onto a spacious rear garden and terrace, a favourite relaxation spot for residents. Bedrooms feature walk-in en-suite showers, queen-sized beds, DVD players, and flat-screen TVs....
Care Provided by Avalon Court Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 107 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Convalescent Care
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Avalon Court Care Home - Avery Healthcare for full pricing details and T&Cs.
Contact Avalon Court Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Rachael Thorpe(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2014
- Last Refurbishment: 2015
- Number of floors: 4
Room Information
- Single Rooms (107)
- Single Rooms with ensuite Wet Room (105)
Avalon Court Care Home - Avery Healthcare Reviews (228)
Avalon Court Care Home - Avery Healthcare has a Review Score of 9.6 (9.620) out of 10, based on 32 reviews in the last 2 years.
Over all time Avalon Court Care Home - Avery Healthcare has 228 reviews.
Avalon is always very welcoming, the staff greet you with a smile and take the time to have a conversation either about you or your loved one. The entrance is clean, tidy with fresh flowers or displays of the residents art work etc. This month has had a variety of activities for all the residents to take part in if they so wish. Tea, coffee and delicious home made cakes are always available for you, to enjoy whilst having a chat with the resident either in the lounge or in the suite, where staff are always approachable to discuss any problems, either medical issues or food which they had that day.
We really do appreciate your feedback. Our aim at Avalon is to make everyone feel welcome from the minute they walk through the door. Our bistro area is always busy with our residents and there families enjoying refreshments. We like to keep the residents busy so hopefully there is an activity that suits everyone. Thank you.
Helpful, friendly, caring & professional staff. Lovely homely atmosphere. Very hard to find fault.
Thank you for your review. It is always a pleasure to make our residents happy. We love the fact that you feel its a homely atmosphere as that is what we strive to achieve. Best wishes
Have been visiting for over 2 years and in that time all of the staff that I've spoken with have been polite & helpful. The daily entertainment for residents always amazes me on how varied it is to meet the needs of different people. The person we come to see is very happy & content!
Thank you for your 5 star review. It is amazing. Our entertainment team are wonderful . They work so hard to fulfil everyone's needs. They have so much going on. Residents have thrived doing different activities and it is a pleasure to see. There is something for everyone.Best wishes
It's nice to visit and see that my dad is safe and well cared for. He enjoys the tasty food and is comfortable, clean and dressed nicely. Dad's needs are changing all the time and the staff take care to accept his care to accommodate this. Although Dad struggles to access the excellent activities, these are emailed to me weekly so that I can target my visits accordingly. This is much appreciated.
Thank you for a lovely review. I'm so glad you are happy with your fathers care. We often have to change things when care needs change. Its nice to hear that he is able to enjoy some activities . Best wishes
My mother was welcomed with open arms by all the staff at Avalon Court Care Home. Each person, friend, member of staff, I say friend because that's how you are treated and become. My mom is encouraged at every opportunity to join in, has regular contact from staff to check all is well. If there is the slightest problem it is always acted upon promptly. Mom's only complaint is that very occasionally the food isn't up to standard, you can't please everybody all the time! However, apologies are always made and food is changed without a problem. My mother has thrived.
Thank you so much for your review. We are so glad that you all feel so welcome at Avalon Court. We very much appreciate your feedback and we take on board all you say and we will act upon it where we can. Best wishes.
When our mum was diagnosed with early stages of dementia we didn't imagine that we would find the best, caring, stimulating, fun, supportive future home! It's given our mum a new lease of life that she's really enjoying! All the opportunities for socialising and well-being have made her so happy, with a new sense of belonging and happiness!
Thank you so much for such a wonderful 5 star review. Its nice to be able to show that you are able to join in any activity regardless of what you may be suffering from and that there is still so much you can do and lots of new friends to meet.Best wishesElaine
My mother-in-law has gone from being lonely in her own home to a home that has a great social life with brilliant care! And an entertainment crew that keep the residents at the heart of all planning! It's amazing to see my mother-in-law positively grow and make new friends and to see her embark on a new journey, rather than us thinking it was the end of something. Thank you Avalon.
Thank you for such a lovely review. Its wonderful how you are able to make new friends just when you think you have met them all. Avalon with there dedicated staff can make this happen. Best wishes
Both reception and floor teams treat the residents with respect, care and love, making sure their every need is catered for.
Thank you for your wonderful review. I'm so happy you feel this way as we really do enjoy our time with the residents as well. It's a whole team that makes a happy home and I think this is what we have achieved with our dedicated staff. Best wishes.
I cannot find the words to express the kindness I have experienced at Avalon Court Care Home. I would recommend it. It is clean, caring, patient but most of all, a happy place. The entertainment every afternoon was a pleasant surprise. I came here on my own but I left with lots of friends who I have promised to revisit. It has been an eye-opener for me and I have been made to feel very humble. A big thank you to everyone.
What an amazing review. Thank you so much. It's so wonderful to hear that you made friends and had a lovely time. I'm so happy that you will be coming back to visit your friends. You will always be welcome. Best wishes.
My sister has been on trips out, she has been to the school. She has a great life doing lots of social activities. The food is always good, she has the same care worker who knows her very well.
Thank you so much for your wonderful 5* review. I'm so glad that she is enjoying the activities that our amazing team provide with dedication. Our lovely kitchen staff work very hard to meet individual needs and I'm so glad she is enjoying Avalon Court. Best wishes.
My sister is a resident in Avalon Court Care Home. I have visited her periodically from my home in the USA. I am saddened she has to be here permanently but commend you for the wonderful care she receives. On the front desk, we were always greeted very warmly, as were all the rest of the staff. God bless you all.
Thank you for your lovely 5 Star review. It makes me happy to know you have been given a warm welcome on your visits. It must be reassuring when you have taken such along journey to visit your sister. Long may this continue. Best wishes and thank you.
Unfortunately after a short time in hospital it was agreed that the home could no longer meet her care needs and she had to move into nursing care. This was a sad day for my mum and the whole family.
The only negative point I would make is concerning care cost credits. Unfortunately due to the timing of mum having to move to a nursing home and the monthly fee being taken from her account, we are still waiting for a credit to be repaid, despite having made number of enquires over the last 6 months. This negative point is not a reflection on the care received overall.
The staff were all very caring, friendly and helpful.
The food looked delicious and requests were catered to as far as possible.
Thank you for all that you have done and are doing.
Thank you so much for your 5* review. Our staff at Avalon do their very best to cater to everyone's individual needs. I will pass on to the kitchen staff your compliments. I'm so glad we can make families happy as well as our residents. Very best wishes.
My husband has dementia. I did hope more could have been carried out to stimulate him.
Not a great amount of staff on his floor. Meetings and training courses left a very thin covering of staff at times.
I do feel the staff did their best for the residents in their care though.
Nothing was too much trouble for the carers. He enjoyed the activities which were very varied.
We as a family were sad when he had to leave to go to a nursing home. We had considered Avalon to be our second home.
Thank you so much for the 5* review. I'm so glad your experience was a happy and positive one. We have wonderful staff who really do care. For all us staff here, we too find it difficult when a resident leaves as we also lose the family. Just please remember you are welcome any time to drop in for coffee and cake. Best wishes to you.
Our father has said to us on several occasions, 'This is a very nice place to live, the people here are very kind'. And on one occasion when we said how bright he was looking, his reply was lovely: “Why wouldn’t I be, with all the good things that happen here?!” We are very pleased that we chose Avalon.
To sum up, my wife receives the best possible care and attention in a difficult period.
A huge big thank you for looking after my sister; she wasn’t with you for very long, but in her time with you, she was looked after so well, even whilst in bed with chest infections, the carers were so good, especially one, whom we know my sister loved and looked forward to the time she spent with her.
It was fitting to be with you at Avalon for family and friends to have a bite to eat and drink to celebrate her life, so thank you to the catering staff. The presentation for her was so much appreciated by us all, so huge thank you all.
We had Christmas Day lunch with my mum and the food was very enjoyable. It was an unexpected bonus to be offered the cheese board after the Christmas pudding. We also enjoyed an alcoholic beverage. We were made to feel very welcome by all the staff, It was a lovely atmosphere.
Thank you so much for your 5* review. I'm so pleased you enjoyed your Christmas lunch with your loved ones. Our dedicated team work so hard to make every event special so I am delighted that you had a wonderful time. Kind regards.
Everyone worked hard to give me (including my daughter) a wonderful day. The meal was very good, super atmosphere in a beautifully laid out dining room. Santa delivered a present to us all. It felt like a really special day. Thank you to all staff from all areas and my daughter kept it a secret. I met my first great-grandson for the first time. The best day ever! Thank you all again. What a fantastic team at Avalon Court.
I'm so happy you and your family had a wonderful day. We try hard at Avalon to create a family atmosphere. I will thank all the staff, especially our wonderful kitchen staff for delivering an amazing meal. So glad you all enjoyed yourself. Best wishes.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 February 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (7) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 19 Feb 2025
A Sous Chef at Avalon Court Care Home in Coventry has reached a significant milestone in her culinary career. Michelle Auwkit successfully completed her Level 3 Senior Production Chef apprenticeship,...
There are no upcoming events for Avalon Court Care Home - Avery Healthcare.
Awards / Recognitions (13)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Avalon Court Care Home - Avery Healthcare.
Meet the Team (3)

My name is Rachael Thorpe and I am the Registered Manager at Avalon Court.
I have over 28 years of experience working within the healthcare sector. I have worked for Avery from 2015, becoming the Home Manager in November 2020.
It is a pleasure to work with such an amazing staff team. I also feel incredibly fortunate to work with our fabulous residents. Making a daily difference to the residents that we support, makes my role worthwhile.

My name is Ella and I am the Deputy Manager at Avalon Court.
I have 10 years of experience working in the Health and Social Care sector.
I have worked at Avalon Court since 2016 and I have been Deputy Manager from 2021.
I look forward to coming to work each day, Avalon Court is an enjoyable place to work as it is like working with my family.
Part of my role is ensuring that the staff deliver a high-quality service to our wonderful residents.

My name is Elaine and I am the Customer Services Manager at Avalon Court. My role includes being the first point of contact for any new enquiries from potential new admissions, families and local authorities.
I absolutely enjoy my job and cannot imagine doing anything else!
Working at Avalon Court is like one big family and our residents are at the heart of everything we do!
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