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Britten Court

Love Road, Lowestoft, Suffolk NR32 2NY
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What a wonderful care home! Such good service, happy, caring, clean and helpful.Glenn C(Son of Resident/Service User)
Britten Court, Lowestoft
Britten Court, Lowestoft
Britten Court, Lowestoft

The skilled team at Britten Court provides high-quality care that is fully personalised to each resident. Care services range from respite and residential to nursing and dementia care. There is also a day club offering care and companionship for people in the local area.

Britten Court has its own cinema room, café and hair salon, which residents can use whenever they wish. The café is a great place to catch up...  

Care Provided by Britten Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,739From £1,956
Residential Dementia CareFrom £1,834From £2,063
Nursing CareFrom £2,004From £2,254
Nursing Dementia CareFrom £2,099From £2,361

Contact Britten Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Chloe Swarbrick(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (80)
  • Single Rooms with ensuite Wet Room (80)

Parking

  • On site

Britten Court Reviews (87)

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9.9

Britten Court has a Review Score of 9.9 (9.853) out of 10, based on 22 reviews in the last 2 years. Over all time Britten Court has 87 reviews.

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Showing 87 reviews matching selected criteria
Review from Z C (Daughter of Resident) published on 24 January 2025 Submitted via Postal Card
Overall Experience

I thought the care for my mum was really good, the staff were friendly and caring and supportive.

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Review from David K (Son of Resident) published on 16 January 2025 Submitted via Postal Card
Overall Experience
I have met real people with love in their hearts and will never forget the help given at a terrible time.

Thank you.

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Review from David S (Son of Resident) published on 21 May 2024 Submitted via Postal Card
Overall Experience

Today I have visited my mum in Britten Court Care Home and as always the care and attention was top-notch. My mum never wanted to be in a care home. But this place has changed her view and although not initially what she wanted, Mum enjoys the staff's help and attention to detail that they provide. Almost better than a 5* hotel. I thoroughly recommend Britten Court.

Reply from Caprice Geisha, Reviews Team at Britten Court

Hi, thank you very much for taking the time to leave us feedback about your experience. At Britten Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Alan J (Son-in-law of Resident) published on 4 April 2024 Submitted via Postal Card
Overall Experience

I have left three categories blank for the following reasons. Food and drink - my mother-in-law refused food. Activities - my mother-in-law was confined to bed. Value for money - the placement was funded by the NHS.

Reply from Chloe Swarbrick, Reviews Team at Britten Court

Hi Alan J (Son-in-law of Resident), thank you very much for taking the time to leave us feedback about your experience. At Britten Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like...  

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Review from Heidi L (Granddaughter of Resident) published on 4 March 2024 Submitted via Postal Card
Overall Experience
Very friendly, helpful staff.
Great care.

Lovely care home.

Reply from Caprice Geisha, Reviews Team at Britten Court
Hi Heidi, thank you very much for taking the time to leave us feedback about your experience.

At Britten Court Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Alison S (Daughter-in-law of Resident) published on 9 February 2024 Submitted via Postal Card
Overall Experience

I cannot praise this nursing home highly enough. It is a wonderful establishment that clearly cares for its residents and will do everything in their power to make them happy, safe and cared for. In the space of a week, my mother-in-law is a different person! She is stimulated, valued and as a family, we know she is in the best place. Thank you from the bottom of our hearts.

Reply from Caprice Geisha, Reviews Team at Britten Court
Hi Alison, thank you very much for taking the time to leave us feedback about your experience.

At Britten Court Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Marie K (Sister of Resident) published on 25 January 2024 Submitted via Postal Card
Overall Experience

I would rate your care and attention to client care and happiness excellent. Nothing is too much trouble, which is reassuring in my brother's needs being met.

Reply from Martha Piper, Reviews Team at Britten Court
Hi Marie, thank you very much for taking the time to leave us feedback about your experience.
At Britten Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.

Many thanks, the Care UK team.

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Review from Amanda J (Daughter-in-law of Resident) published on 9 January 2024 Submitted via Postal Card
Overall Experience

Since my mother-in-law's arrival earlier in 2023, Britten Court immediately became her "home from home"! The care of all the staff has been exemplary, professional, attentive, sympathetic, affectionate and friendly. As a family, we couldn't be happier to see how she has settled and embraced Britten Court as her new home and an extension of her family. The residents are engaged in activities without being demeaning and patronising but rather encouraging individual interests and pursuits. There is always something "going on"/being organised and all the staff go "above and beyond"! We don't live locally all the time, and so her home at Britten Court gives us complete peace of mind knowing she's so happy! In summary, one word, "excellent"!

Reply from Reviews Team, Reviews Team at Britten Court
Hi Amanda, thank you very much for taking the time to leave us feedback about your experience.

At Britten Court Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Facilities
Care / Support
Cleanliness
Treated with Dignity
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Review from D B (Sister of Resident) published on 2 January 2024 Submitted via Postal Card
Overall Experience
The staff and facilities are first class and are looking after my sister well.

Even when we have challenging days with her, the carers keep her calm.

Reply from Reviews Team, Reviews Team at Britten Court
Hi, thank you very much for taking the time to leave us feedback about your experience.

At Britten Court Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from David J (Brother of Resident) published on 2 January 2024 Submitted via Postal Card
Overall Experience
I came to visit my sister - I normally visit weekly. This visit was normal.

Staff are very friendly. My sister's room was immaculately clean, as always. She was cheerful and appeared to have a very good relationship with her carers. Overall, I have peace of mind to know she is being looked after in such a wonderful place.

Reply from Reviews Team, Reviews Team at Britten Court
Hi David, thank you very much for taking the time to leave us feedback about your experience.

At Britten Court Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Review from L B (Daughter of Resident) published on 18 December 2023 Submitted via Postal Card
Overall Experience
My mother has been a resident here for 11 months and I can honestly say the care home have been brilliant.
She received a warm welcome as soon as she arrived, and the staff have been so accommodating and helpful towards my mum.

Every so often a resident is 'resident of the day' and I especially like this as the care home check in with the family and chat about anything.

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Review from P W (Brother of Resident) published on 5 December 2023 Submitted via Postal Card
Overall Experience

The staff are all very caring and friendly. I feel very confident that my sister is in the very best place surrounded by lovely people.

Reply from Martha Piper, at Britten Court
Thank you very much for taking the time to leave us feedback about your experience.
At Britten Court Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time and we look forward to hearing from you.

Many thanks, the Care UK team.

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Review from J M (Daughter of Resident) published on 17 November 2023 Submitted via Postal Card
Overall Experience
Warm, clean environment.
Friendly staff.
Open and welcome.

Always any issues covered concerning Mum's care.

Reply from Caprice Geisha, Reviews Team at Britten Court

Hi, thank you very much for taking the time to leave us feedback about your experience. At Britten Court Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Facilities
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Review from Tony F (Son of Resident) published on 14 November 2023 Submitted via Postal Card
Overall Experience
In comparison to other places Mum has been, this is a modern, relaxed atmosphere with constantly available care.
The care for Mum is appropriate, friendly and understanding. The staff are always welcoming and continue to look after all of Mum's needs.

The facilities are good and enable Mum to feel comfortable in the home.

Reply from Caprice Geisha, Reviews Team at Britten Court
Hi Tony, thank you very much for taking the time to leave us feedback about your experience.

At Britten Court Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Activities
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Review from Sam S (Daughter of Resident) published on 31 October 2023 Submitted via Postal Card
Overall Experience
Lovely, friendly staff and care home standard is excellent. They do a lot of activities for the residents which are brilliant.

Nothing is ever too much trouble.

Reply from Martha Piper, Reviews Team at Britten Court
Hi Sam, thank you very much for taking the time to leave us feedback about your experience.
At Britten Court Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.

Many thanks, the Care UK team.

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Review from Jo C (Daughter of Resident) published on 11 October 2023 Submitted via Website
Overall Experience

I could not have wished for a better care home for my mum to be cared for in her last days. The staff are amazing. My mum was treated with dignity and respect at all times. The staff looked after me and my family so well, always making sure we had something to eat and drink. Every single staff member in the building had a smile on their face and were so welcoming. When Mum passed, I had a phone call from the funeral home who told me how lovely Mum looked when they collected her. That was so comforting. Thank you so much, everyone.

Reply from Caprice Geisha, Reviews Team at Britten Court
Hi Jo, thank you for leaving this review about Britten Court.

We are happy you were pleased with the care we provided to your mother. You and the family are always welcome at this home! If you're ever passing by, stop in for a chat and tea. We are sending our love to you all. Take care.

Britten Court Care Home

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Review from R J (Son of Resident) published on 10 October 2023 Submitted via Postal Card
Overall Experience

Staff always pleasant and very helpful. Facilities and activities very good.

Reply from Caprice Geishs, Reviews Team at Britten Court
Hi, thank you for leaving this review about Britten Court.
We are pleased that you are happy with the staff, facilities and activities at the home.

Don't forget to follow us on social media, if you don't already. To keep updated with the activities in the home.

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Review from V A (Daughter of Resident) published on 4 October 2023 Submitted via Postal Card
Overall Experience

The staff provide a warm and welcoming homely environment. They care about the residents and also the resident's family. The staff at Britten Court are kind and caring. They demonstrate passion in the work they do. I feel my mum is being very well looked after.

Reply from Caprice Geisha, Reviews Team at Britten Court

Hi, thank you very much for taking the time to leave us this review about Britten Court. We are pleased that you are happy with the care and support we offer to you and your loved one.

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Review from Dolores B (Stepdaughter of Resident) published on 3 October 2023 Submitted via Postal Card
Overall Experience

My father was 99 years old when he went into Britten Court and they do everything they can to help him and he has settled down. I have no complaints about Britten Court, all I can do is praise them.

Reply from Caprice Geisha, Reviews Team at Britten Court

Hi Dolores, thank you very much for taking the time to leave us feedback about your experience at Britten Court. We are pleased that you are satisfied with the care we provide here and that your father has settled in well.

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Review from Elfryn J (Resident / Service User) published on 25 September 2023 Submitted via Postal Card
Overall Experience

Very satisfied. Always a friendly atmosphere.

Reply from Holly Cole, Reviews Team at Britten Court
Hi Elfryn, thank you very much for taking the time to leave us feedback about your experience.
At Britten Court Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time and we look forward to hearing from you.

Many thanks, the Care UK team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (43) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Britten Court.

Awards / Recognitions (124)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Britten Court.

Meet the Team (1)

Chloe Swarbrick
Chloe SwarbrickJob Title:Home Manager

I originally began working for Care UK when it took over the running of various homes operated by Suffolk County Council. The organisation truly puts residents at the heart of everything, which I completely support. It’s also very supportive as an employer – as a manager I have a great support network to help me do my job to the highest standards.

I enjoy mornings the most at Britten Court: many residents are up and about and I can spend time with them, having a chat and finding out how they plan to spend their day. I’m privileged to work with some wonderful residents and families, including some people we’ve been supporting for a long time because they transferred from the old Council-run homes as I did!

Outside of work, I have a very busy home life. I’ve three children and eight grandchildren who I love spending time with.

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