Cavell Court

My partner was in Cavell Court and I could not fault anything. The staff, the care, the food was all outstanding. Brilliant all round.

I feel it is like a five-star hotel.

The best home care and staff we have ever met. So polite and can not do enough for patients and visitors. I would recommend to anyone and would use it myself but hope we both do not need it. Special people (staff).

All of the staff at Cavell Court were nothing less than excellent with mom during her time there. Mom was treated with love, kindness and dignity and was made to feel very special. This helped mom settle in during a difficult time in her life. This, in turn, gave us (her family) great comfort that mom was being looked after properly.

Thank you all so much Cavell Court.

My father is staying at Cavell Court for a few months. He was very anxious about living in a care home, having been fully independent in his own home before a recent prolonged hospital stay but, from the day he arrived, the Cavell Court staff have made every effort to help him to settle in. They are always friendly and helpful, going out of their way to make him feel at home. The atmosphere at Cavell Court is very welcoming, with excellent facilities for residents, comfortable, well-equipped en suite rooms, and a rather nice coffee bar/meeting place. We couldn't be happier with the care my father is receiving.

We were extremely anxious about the prospect of Mum in law moving to a care home from the home she loved. The staff at Cavell Court made it much simpler and less stressful than we had anticipated, from the administration to the move of her furniture into the room. We cannot believe the difference. She is knitting again which she hasn't done for years and has joined the book group. She is looking forward to some of the trips out in the next few weeks.

We needed urgent respite for a week and were so lucky to find a room at Cavell Court. It was like staying in a 5-star hotel and staff so helpful and caring. Thank you so much and also took the time to listen to us too!

A very friendly helpful staff always there to help when needed.

Great staff, very attentive and aware of my needs. My neighbour is a bit noisy, especially at night, but this is not their fault. They have always done their best for me!

The staff are very kind.

My Husband and I cam to see my friend. Very friendly, had a meal, very nice, clean and tidy. Would recommend any time.

Lovely clean, well looked after premises. Staff very obliging, helpful and informative when asked any questions, about the resident. Always interactive with residents, entertainment, clubs, workshops, to engage residents to mix and make friends, morning and afternoons. Visitors made to feel welcome, tea, coffee, biscuits, and cakes offered. Good selection of meals, offered in the dining room, or in your room. Nice homely feel and atmosphere when you walk in.

The staff were fabulous - so kind, warm and helpful. We were made to feel most welcome. The environment is lovely - so beautifully presented and just the right amount of activities.

Following three days in the hospital undergoing total (left) hip replacement I chose to spend 7 days at Cavell Court on respite as I am a widower holding my own. From the first preoperation visit and from my arrival on 23/2/18 to my discharge on 7/3/18 I was looked after with care, kindness, respect and affection by the care staff, the nurses and auxiliary staff including those not necessarily working on the ground floor. I was impressed by the building my own room and the general "buzz" about the place. The dining room facilities were excellent although my appetite was initially affected by the anaesthetic in hospital.

Lovely atmosphere in the area for those living with dementia - feels 'like home' with residents and visitors free to sit in lounge areas/coffee bar/individual rooms. Staff are always polite and friendly with a caring approach to those they look after. Visitors are always welcome - no set times. Food is excellent in quality and plentiful in quantity.

I can only say my husband's 3 weeks stay at Cavell Court was exemplary - the total care by his team of carers in the nursing unit was excellent. As I was there each day, approx 5-6 hours, I saw how well the unit ran. Cavell Court was extremely welcoming to all the family. The whole complex was absolutely spotless and the facilities were extremely good, although my husband was unable to use them.

Dad left the building the same way he came in - through the front door.

Respectful being treated as an individual with dignity. Attention to details smooth transition into care without a negative incident. Very welcoming to professional help and support like massage, simply generous with support and counselling person centred for loved ones.

Very good staff care and clean, friendly environment. Decor is excellent. Food and drink is very good. My friend has settled in and made friends very quickly. I can't fault the care home at all.