Kingsbury Court Care Home

Guildford Road, Bisley, Woking GU24 9AB
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10 101 Reviews
  • Kingsbury Court Care Home, Woking
Kingsbury Court Care Home is a 2015 addition to the Maria Mallaband care home range, purpose-designed to offer three separate floors for residential, nursing and dementia care practice.

All floors has its own dining room, lounge and activities area.

Residents can choose from spacious communal areas, dine in style and relax in en-suite bedrooms.

Kingsbury Court is in scenic surroundings and offers long and short-term care packages depending on requirements.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1760
  • Self-Funded Residential Dementia Care: from £1815
  • Self-Funded Nursing Care: from £1980
  • Self-Funded Nursing Dementia Care: from £2035

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

These prices are only a guideline, please contact Kingsbury Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Jose Pinto (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Parking

  • Parking is available onsite

Kingsbury Court Care Home Reviews (101)

10

Kingsbury Court Care Home has a Review Score of 10 (9.950) out of 10, based on 27 reviews in the last 2 years.
Over all time Kingsbury Court Care Home has 101 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Kingsbury Court Care Home
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Total of 101, showing 21-40
Review from Courtney K (Relative of Resident) published on 31 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were here for a birthday party for my husband's grandmother and it was beautiful! The staff did a wonderful job decorating and making the day special. They made a beautiful cake and it was so amazing!
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Review from Margaret P (Mother of Resident) published on 10 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kingsbury is excellent. The staff are wonderful. We love going there, but there needs to be more training, for all things to do with changing urine bags so the urine does not spill! There is not enough car parking sometimes.
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Review from E S (Friend of Resident) published on 10 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am a friend of a resident and being in this care home is a big pleasure. On each visit, I have support from the staff. All the time they have smiles on their faces and are very helpful. Each small problem is solved and very quickly. Their job and duties are done to a very good quality. They are professional
at each point. Rooms are clean, and tidying up is done on each of my visits. There is water on the customer desk.
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Review from Keith G (Son-in-law of Resident) published on 26 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and attention given to my mother-in-law in the last few weeks has been unbelievably good.
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Review from Sam J (Daughter of Resident) published on 29 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can’t thank the staff at Kingsbury Court Care Home enough. My mum came for respite but I knew she had to stay, four weeks later she is now a permanent resident and is loving every minute of it! She found it hard at first but the staff made her feel well welcome. The activities are fab and my mum loves
looking at her chart to see what’s going on!
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Review from L A (Daughter of Resident) published on 28 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Myself personally have always been very well greeted on every occasion. My Mum seems happy, the staff have an endless task with some of the patients, they manage them with such professionalism. I could not be happier with the overall experience.
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Review from Valerie W (Daughter of Resident) published on 25 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has only recently moved to Kingsbury Court. She is on end-of-life care and after my visit today, I felt reassured that she will be extremely well cared for and made as comfortable as possible. Her room looks out into the garden even though she can't go out there it's nice she can at least see it.
All the staff that I have met were kind, helpful and very cheerful. I am very happy for Mum to spend her last days at Kingsbury Court.
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Review from Maggie T (Relative of Resident) published on 6 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found the staff to be friendly and helpful to me when I visit. They are all very kind to the resident and handle her with great care, and are gentle when doing so. She is always kept clean and fresh. Thank you for all you do for her.
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Review from B P (Wife of Resident) published on 7 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kingsbury Court is a second home to me as I visit my husband daily. On arrival, I am always greeted and made welcome by the friendly receptionists and management staff. I am happy too, with the care my husband receives from the kind and caring nurses and carers. Well done Kingsbury Court and a huge
thank you!
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Review from Erika M (Friend of Resident) published on 24 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Kingsbury is a lovely care home. All the staff are friendly and caring. The food is amazing. The residents are happy and have alot of activities. Management is professional and very supportive. Well done to all the professionals that work at Kingsbury.
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Review from June H (Daughter-in-law of Resident) published on 13 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff and very helpful to us when visiting and giving us information when my mother-in-law has problems, as we do not live locally.
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Review from Klaudia M (Wife of Resident) published on 11 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been looked after and cared for as well as is possible and the care staff as well as other auxiliary staff have been unfailingly friendly and efficient. Altogether, an excellent experience for the patient and his family and visitors.
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Review from Shirley B (Friend of Resident) published on 5 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting a friend who only came to Kingsbury Court in November. I was also part of a group that came to sing carols so I am unable to give my opinion in some areas. The staff are always helpful and pleasant and my friend's room is very nice.
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Review from Linda J (Friend of Resident) published on 1 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to thank the staff on the first floor, working today (14th November) especially, for their friendliness and care of my resident.
All staff are extremely good but sometimes events mean that staff go that extra mile and their help today with my resident was fantastic. Before and after a
hospital appointment.
Thank you isn't said enough.
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Review from Dee R (Friend of Resident) published on 24 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend has only been a resident for four days so I can only give first impressions.
Reception staff are so welcoming to me - the coffee and pastries are much appreciated! Each visit I have received a very warm welcome.
The care staff on the first floor have all been kind and helpful.
Maintainance
staff have made the room homely by getting pictures up quickly - so important, toilet raise found immediately.
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Review from Kirsty P (Granddaughter of Resident) published on 9 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Every time I have visited my nan, I have found the staff super friendly and cheerful. It was my nan's 102nd Birthday back in May and the staff made her a lovely Birthday cake and put up her Birthday cards and balloons up for her and gathered some relatives to help to celebrate her milestone. Thank you
to everyone for caring for my nan and doing such a lovely job.
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Review from J B (Daughter-in-law of Resident) published on 7 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
5 members of staff are outstanding.
So lovely to know our beloved Mum is safe and being cared for.
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Review from Michael F (Next of Kin) published on 7 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and welcoming staff and good, caring staff members.
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Review from Wendy W (Sister of Resident) published on 3 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited my brother 3 times this week and very happy that he is in a secure comfortable place.
Staff are all very nice, cheerful and helpful. I feel much happier after visiting and meeting staff.
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Review from Dawn G (Daughter of Resident) published on 1 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The caring staff are brilliant, three members in particular, who I see most often. Mum really enjoyed the trip to the garden centre recently. She has also participated in painting and keep fit. My only concern is that things go missing: a throw, 2 pairs of slippers, wine glasses - all purchased and
provided for Mum's comfort. I get upset having to look for or ask for things to be found. However, overall Mum receives good care.
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Current Review Score: 10.0 (9.950)

Overview of Review Score

The Review Score of 10 (9.950) out of 10 for Kingsbury Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.950 for Kingsbury Court Care Home is calculated as follows: ( (308 Excellents x 5) + (11 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 321 Ratings = 4.95
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Kingsbury Court Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Dec 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

José

José Pinto

Job Title: Home Manager

Hi, my name is José and I began my career in healthcare as a Paramedic in Portugal. I was please to progress into elderly care specialism when I came to England in 2014 and now have a wealth of experience in the care home sector as a Registered Nurse.


My experience has focused on delivery of resident care through leading and supporting my teams in high quality. I have a passion for coaching and mentoring and I love the opportunity to nurture skills with the team and individuals that I am privileged to work alongside.


My management style is to ensure that all we do is very much with a proactive approach and ensuring resident focus, wellbeing, safety and care is at the forefront our delivery and that we meet our clients, resident and families expectations.


I thoroughly enjoy the ongoing relationships I build with our residents and their families to provide a holistic whole home approach to care and to know I can offer families peace of mind in knowing their loved one is well cared for.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kingsbury Court Care Home to verify any information. View our terms and conditions. Kingsbury Court Care Home has an Enhanced Service - more info.