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St John's House

38 Heigham Road, Norwich, Norfolk NR2 3AU
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St John's House, Norwich
St John's House, Norwich
St John's House, Norwich

St John's House was rated Outstanding in June 2023 by the Care Quality Commission and was the winner of National Care Home of the Year 2023 at the Caring UK Awards. The home offers a new style of premium luxury care and delivers high quality services of hospitality provided in line with high quality care. Attention to every detail has be given due consideration.

St John's House provides a high standard... 

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Care Provided by St John's House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,600 - £1,700£1,600 - £1,700
Residential Dementia Care£1,600 - £1,700£1,600 - £1,700

Our fees are calculated following a pre assessment of care needs required and the room selected.

Contact St John's House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Emma Bayne (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2016
  • Last Refurbishment: 2016

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

St John's House Reviews (140)

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9.9

St John's House has a Review Score of 9.9 (9.893) out of 10, based on 29 reviews in the last 2 years. Over all time St John's House has 140 reviews.

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Showing 140 reviews matching selected criteria
Review from Shane M (Grandson of Resident) published on 24 January 2025 Submitted via Website
Overall Experience
Review from Jonathan M (Son of Resident) published on 17 January 2025 Submitted via Postal Card
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Review from Jean P (Wife of Resident) published on 15 January 2025 Submitted via Website
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Review from Louise B (Daughter of Resident) published on 14 January 2025 Submitted via Website
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Review from Judy R (Daughter of Resident) published on 14 January 2025 Submitted via Website
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Review from Rachael R (Friend of Resident) published on 2 January 2025 Submitted via Website
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Review from J B (Respite Resident) published on 19 December 2024 Submitted via Postal Card
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Review from John C (Resident / Service User) published on 15 October 2024 Submitted via Postal Card
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Review from Janet G (Niece of Resident) published on 2 October 2024 Submitted via Website
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Review from Mark R (Son of Resident) published on 26 June 2024 Submitted via Website
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Review from Edith H (Friend of Resident) published on 19 June 2024 Submitted via Postal Card
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Review from Gill P (Niece of Resident) published on 7 May 2024 Submitted via Website
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Review from Keir H (Friend of Resident) published on 30 April 2024 Submitted via Postal Card
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Review from Cynthia K (Respite Resident) published on 6 November 2023 Submitted via Postal Card
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Review from Jane B (Sister of Resident) published on 18 October 2023 Submitted via Postal Card
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Review from Mandy N (Daughter of Resident) published on 17 October 2023 Submitted via Postal Card
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Review from L M (Wife of Resident) published on 12 October 2023 Submitted via Postal Card
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Review from S F (Sister-in-law of Resident) published on 5 October 2023 Submitted via Postal Card
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Review from Sylvia M (Respite Resident) published on 4 October 2023 Submitted via Postal Card
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Review from Diane L (Daughter of Resident) published on 28 September 2023 Submitted via Postal Card
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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 May 2023
Overall
Outstanding
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (9)

  • 07 Dec 2023Recipient: St John's House
  • 07 Dec 2023Recipient: St John's House
  • 03 Nov 2023Recipient: St John's House

Accreditations

There are no accreditations posted yet for St John's House.

Meet the Team (1)

Emma Bayne
Emma BayneJob Title General ManagerJoined 2020

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St John's House to verify any information. View our terms and conditions. St John's House has an Enhanced Service -what an Enhanced Service includes.