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St John's House

38 Heigham Road, Norwich, Norfolk NR2 3AU
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St John's House, Norwich
St John's House, Norwich
St John's House, Norwich

St John's House was rated Outstanding in June 2023 by the Care Quality Commission and was the winner of National Care Home of the Year 2023 at the Caring UK Awards. The home offers a new style of premium luxury care and delivers high quality services of hospitality provided in line with high quality care. Attention to every detail has be given due consideration.

St John's House provides a high standard... 

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Care Provided by St John's House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,600 - £1,700£1,600 - £1,700
Residential Dementia Care£1,600 - £1,700£1,600 - £1,700

Our fees are calculated following a pre assessment of care needs required and the room selected.

Contact St John's House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Emma Bayne (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2016
  • Last Refurbishment: 2016

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

St John's House Reviews (140)

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9.9

St John's House has a Review Score of 9.9 (9.893) out of 10, based on 29 reviews in the last 2 years. Over all time St John's House has 140 reviews.

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Showing 140 reviews matching selected criteria
Review from J V (Wife of Resident) published on 24 June 2022 Submitted via Postal Card
Overall Experience
Review from P C (Son of Resident) published on 23 May 2022 Submitted via Postal Card
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Review from H W (Grandson of Resident) published on 23 May 2022 Submitted via Postal Card
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Review from Eunice C (Resident / Service User) published on 13 May 2022 Submitted via Postal Card
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Review from Lesley H (Resident / Service User) published on 19 January 2022 Submitted via Postal Card
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Review from Trish C (Sister of Resident) published on 25 October 2021 Submitted via Website
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Review from D R (Resident / Service User) published on 7 September 2021 Submitted via Postal Card
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Review from Johanna T (Daughter of Resident) published on 3 August 2021 Submitted via Website
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Review from Jason W (Son of Resident) published on 27 July 2021 Submitted via Website
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Review from Ebony W (Private Carer of Resident) published on 10 June 2021 Submitted via Postal Card
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Review from B B (Resident / Service User) published on 25 May 2021 Submitted via Postal Card
Overall Experience
Review from J A (Resident / Service User) published on 25 May 2021 Submitted via Postal Card
Overall Experience
Review from J C (Resident / Service User) published on 25 May 2021 Submitted via Postal Card
Overall Experience
Review from S W (Resident / Service User) published on 25 May 2021 Submitted via Postal Card
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Review from Philip W (Son of Resident) published on 24 May 2021 Submitted via Postal Card
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Review from Beverley C (Daughter of Resident) published on 5 May 2021 Submitted via Postal Card
Overall Experience
Review from N S (Daughter of Resident) published on 5 May 2021 Submitted via Postal Card
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Review from Jasmine T (Daughter of Resident) published on 5 May 2021 Submitted via Postal Card
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Review from Deborah V (Daughter of Resident) published on 11 March 2021 Submitted via Postal Card
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Review from M G (Daughter of Resident) published on 1 February 2021 Submitted via Postal Card
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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 May 2023
Overall
Outstanding
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for St John's House.

Upcoming Events

There are no upcoming events for St John's House.

Awards / Recognitions (9)

  • 07 Dec 2023Recipient: St John's House
  • 07 Dec 2023Recipient: St John's House
  • 03 Nov 2023Recipient: St John's House

Accreditations

There are no accreditations posted yet for St John's House.

Meet the Team (1)

Emma Bayne
Emma BayneJob Title General ManagerJoined 2020

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St John's House to verify any information. View our terms and conditions. St John's House has an Enhanced Service -what an Enhanced Service includes.