Cedrus House

I was invited to join my brother on a late afternoon/early evening trip to Felixstowe on the minibus stopping for fish and chip tea. The 3 staff were excellent, my brother had to be hoisted into a wheelchair and of course, special arrangments to go in the minibus. They went out of their way to make this possible as my brother is PEG a member of staff had to go along to do this.

I attended the Valentine's meal and music afternoon. I have to say the carers are outstanding, the care home is the best around I've always thought it was nice when I visit weekly but today blew my mind on how much the staff make the residents happy and content, keep up the work.

We know Mum is totally safe and cared for 24/7 - we couldn’t wish for anything more!

My Mother has resided at Cedrus House for approximately three years. During this period she has always been treated with kindness and respect. The building is seven years old and conforms to the latest standards required for its purpose. Each room has an en-suite 'wet room' which allows easy access for wheelchairs and walking aids. A cafe, cinema room and a bar are all available within the main building. The external balcony forming part of the lounge which is accessible to my Mother has wide-ranging views over the surrounding countryside. The catering is of a high standard and three main meals are provided each day. A minibus is available on a regular basis which enables residents to be taken to a variety of local locations. The regular entertainment provided is excellent with an abundance of musical items. The music is particularly useful as it enables my mother, who has advanced Dementia, to recall songs and tunes that she is familiar with.

The staff were the most caring, cheerful, 'above and beyond' people I have met! You can sense that they love their job and gel together well as a team. My husband's fears were definitely allayed and he had a very enjoyable two weeks holiday, putting my mind at rest knowing he was being cared for.

A fantastic home with very lovely, caring staff who are always very professional. Great to know Mum is safe, secure, entertained and happy.

Choosing a care home for a much loved relative is a huge responsibility and the fear that you will get it wrong can be overwhelming. However much research you do, or personal recommendations you hear, it is only once they are in the home you find out whether you have made the right choice. Cedrus House is not perfect, but it is outstanding! All the staff try so hard to get it right and the management team try to solve problems as quickly as they can, meanwhile trying to implement (sometimes quite creative) solutions in the short term. Some of the small things we regularly experienced make this such a lovely home. Cleaners who don’t disturb residents who are asleep or have visitors, but happily return later unasked. Carers who work so hard and always respect the dignity of residents, by closing the net curtains and shutting the door before carrying out personal care. A wonderful nursing team who react quickly to changes in health. And finally, the cafe, such wonderful scones and cakes!

A wonderful care home! A caring, supportive and professional team from the manager to the volunteers. The home is welcoming and we love popping in. It is lovely to hear about the many activities and trips residents enjoy and we love attending the events held at the home too.

No care home is perfect, but Cedrus House has got to be one of the best available, and the staff are fantastic.

Mum moved into Cedrus House in July 2021 and she settled well. She is very well cared for and safe 24/7. The staff are extremely caring and experienced, they update me about everything, including some of her more comical and naughty moments. Her care needs change, as her journey progresses and I am fully included. She often tells me that she really enjoys living in this hotel, as meals are lovely, laundry is done and she doesn't have to do any cleaning (that's a big plus!) A complete 'Lady of Leisure' enjoying life to the full with everything on the doorstep, cinema, hairdresser, cafe and garden, with a mixture of activities including crafting, music, singing, regular sport, exercise and of course wonderful outings. Extended family have visited Mum in the home and are so impressed with the facilities and level of care, that they are now looking at Care UK homes in their area for loved ones. It's a big thank you to all staff who care for Mum as it gives me peace of mind too.

The security on the suite was secure and we felt Dad was safe, we had no worries when we left him.

The support and care my father received were outstanding. The moment we initially visited Cedrus House Care Home we felt welcomed and supported in making the difficult decision. My father quickly settled in and it became his home. He was very happy and was given the best care and love, it was the best decision we made.

He is looked after well and likes the home. Staff are also welcoming to me and visitors.

The washing (laundry) facilities are amazing as is the food.

Mum enjoys small/short trips out and is glad these are now possible.

My dad is well cared for. He's unable to communicate but it's great to see him simple and chuckle with the carers!

Mum seems to be very happy and well cared for at Cedrus House Care Home. It's a great relief to see her so contented. She enjoys the company and the activities and the staff seem to make a special effort to involve her in everything they can.

Great, professional service from the team at Cedrus House Care Home. A warm welcome was received by my 94-year young father, and he enjoyed his two-week respite stay. He was well looked after, and it was a relief to us all when he came out smiling saying he had enjoyed his ‘holiday’.

My sister has been a resident in Cedrus House for almost three months. The initial assessment and preparations prior to her taking up residency were made very easy as a result of the excellent information given in a Zoom chat plus the office staff providing answers to our queries. My sister has gained weight due to the excellent food on offer and has very quickly settled into life as a resident. Prior to entry my sister suffered several falls at home and was unable to recover herself. If she gets into problems now we are much happier with the knowledge that help is on hand 24/7. When my sister took ownership of a new mobile phone staff from the office and some of the carers assisted my sister in becoming familiar with its operation as this was all new to her. The Cedrus House staff go the extra mile to ensure all of my sister's needs are catered to.

Nice girls. Very helpful.