Cedrus House

Earlier in the year, my auntie was diagnosed with motor neurone disease and as she was living alone our family became concerned when she started to have falls at home as her MND became worse. So the task of finding a care home began and we started the search for a suitable care home, something which I had never had to do before and was all very new to me. I have to say from the very first contact with Cedrus House I have been very impressed with the professional way they have provided us with the information required, put together a Zoom guided tour package and answered numerous questions and emails to help us make the decision to move my auntie into their care, as they were way ahead of any other care homes I had engaged with. The staff on the Finborough Suite have been fantastic in the way they have looked after my auntie and sorted out all her health and care needs so swiftly. I would thoroughly recommend Cedrus House, a big thank you to all the staff for all their hard work.

My dad has been a resident at Cedrus House for six weeks and we, his family, are extremely happy with the care he is receiving. When we applied to the home to ask if they had a vacancy, the admin staff were very supportive during what was a stressful time for us all. The carers who look after Dad are kind and caring and they always have a smile.

My mother has been a resident at Cedrus House for over four years and has been well cared for during that time so much so that she has improved in her mood and overall health. During the pandemic, the home has done all it can to maintain contact between families and residents and I have been able to visit when lockdown restrictions allow. I am looking forward to my first indoor visit with my mum tomorrow to be able to hold her hand and take her favourite sweet treat to enjoy. The staff have done an amazing job of keeping all residents safe during this time and I would recommend the home as a place of safety for anyone considering the need for care for a member of your family.

My father has been a resident at Cedrus House for nearly 12-months; he was admitted as Covid-19 was rife. The staff have managed magnificently during all the turmoil, lockdowns, staff shortages etc, and I have never doubted their care for my father in keeping him safe. The amenities at Cedrus are excellent, I looked at several care houses, and this one stood out from the minute I walked through the door. It is clean and bright, warm and all the staff are welcoming. Over the past 12-months, nothing has been too much of a bother for them. I am looking forward to the day that Dad can make the most of what Cedrus has to offerr as we put this pandemic behind us.

I have always found the staff extremely professional, helpful and have shown great empathy to Mum and all of the family, especially through what must have been very challenging times. Mum has settled in well to living and feels safe and supported.

I am very pleased with the care and attention that she gets. Cedrus House feels like home to Mum and to us whenever we visit. It is extremely clean and very comfortable. The standard of care is wonderful and everyone is very friendly. The quality of the food is excellent with a great choice on the menu. The standard of activities offered cannot be faulted.

Our mother was always determined that she would never go into a care home, but 3 weeks of respite care after hospitalisation changed her mind completely. She has now been at Cedrus House for virtually twelve months and is very happy there.

Every contact I have had with the home has been very helpful and friendly, nothing seems to be too much for them. My dad has often said he can’t fault the home in any way. He has told me that everyone is so kind to him and he has a laugh with them, special thanks to dad's personal carer who is great with my dad and helps him to maintain his dignity when dealing with personal matters, he especially enjoys the long baths he has. The company of others of his age has been a real benefit for my dad as he enjoys chatting with them and sometimes spends long lunches doing just that. He has also told me that if we had searched everywhere we could not have found a better place for him, so thank you, everyone, for making my dad’s twilight years happy, comfortable and worry-free.

We are absolutely delighted with the care received by Mum since she moved into the home in March. The staff are kind and caring and have time for even the smallest detail. Mum feels welcome, supported and safe. Her care is personal and meets her individual needs. Mum loves her room and all the facilities. Her birthday was recognised and celebrated in a personal way. Communication with the family has been excellent and again support given, usually daily, to Mum to ensure that she can be in close contact with us. Whether this is using her mobile phone or standing to wave at the window. The attention to detail, and the following of protocols during the pandemic, has been excellent, which reassured Mum and comforted all of the family. Staff at all levels are supportive and thoughtful. They know not only Mum by name but also even us when we phone or drop off something. Cedrus Home is all that we hoped it would be for Mum.

Since our Mother moved into Cedrus House in March, we have been absolutely delighted and touched by the wonderful care she has received. Nothing is too much trouble for the staff and they are attentive and thoughtful to our Mother's individual needs. What could have been a confusing and frightening time for her has been quite the opposite. She feels safe and valued and we have seen her go from strength to strength since her arrival. She is genuinely thriving! We have had many requests and queries due to the lockdown and they have been answered by staff with patience and reassurance. We are so very grateful to all the staff at Cedrus House and so happy and relieved we chose this care home for our Mother.

Whenever I visited he was always out of bed, providing he was well enough, washed, shaved and smartly dressed. Great care and thought was taken in dressing him after he died which was very comforting.

A five-star residential home for a five-star mum. Thank you all for looking after her throughout her stay.

I would highly recommend it.

Living in Australia, it is difficult to find a way to communicate with my mum in a way which is satisfying to me and positive for her. Staff at Cedrus House were most willing and positive when I started to email a photo letter to mum. They took on the extra task with nothing short of enthusiasm and encouragement. Staff at Cedrus House have been absolutely amazing from the very first contact and all the way through the worrying process of moving mum out of her family home of 30yrs. The attitude of the staff at every level and in every function at Cedrus House helps give me and my siblings peace of mind, especially with the recent impact of covid19 on care homes in the UK. It is with great pleasure that I share my gratitude to you all at Cedrus House for the level of care that staff have displayed from the moment my sister's and I walked through the door at the beginning of our search for the right place for mum.

I think that you would be hard pushed to find a better care home. The ambience, facilities, staff effort and activities - all of a very high standard.

This is the first time I have had to use a care home for my mother and I was very apprehensive but all the staff were amazing and set my mind at rest. The facilities and rooms were excellent. I would recommend Cedrus House to everyone.

A wonderful, caring and safe environment for my father to end his days - he deserved it! Thanks to all the staff, whatever their position within the system. Fabulous.

Wonderful care Dad received for the short time he was there. All of the staff were fantastic and looked after the family as well which made it so much easier. Very clean and well looked after, better than a hotel!

Overall the general environment is nice, staff are friendly and easy to converse with around the building. Overall clean and neat, the food and drinks are nice with a wide selection/variety. The care and support for residents are sufficient.

I would absolutely recommend Cedrus House as a care setting. My grandmother received exceptional end of life care. With staff showing dignity and respect at all times, nothing was too much and the staff were there to spend time with the residents. A compassionate homely setting with great facilities.