Cedrus House

My wife has attended Cedrus House Day Centre for over a year. She really loves going there. The staff are very welcoming and cheerful and they entertain her and see to her needs. The atmosphere is relaxed and happy. Sometimes I have a job to get her to come home! I would recommend the Day Centre to anyone.

This is a most pleasant and attractive environment where residents can feel relaxed and confident of receiving good quality care. I feel what is most important is the calibre of the members of staff who have a day to day 'hands-on' relationship with the residents. As well as being efficient and hard-working, the carers are kind and understanding; they regard the people they look after as individuals and quickly learn and respond to the preferences of each one. Although nurses and carers are busy people, they are good at giving feed-back to relatives and regular visitors. I note that the number and variety of activities have increased. Coffee shop and cinema are good amenities.

I found Cedrus House very comfortable and caring. Lots of things to do. We sat out in the garden this morning in the lovely sunshine and chatted together. The lunch was hot and very very nice as it always is. The carers are very kind and give you time to help you.

Staff are very friendly and helpful. My mother-in-law has been here for 5 weeks and seems to have settled in very well. It was hard deciding to put her in a home but was necessary. The home is meeting her needs and she is very happy mostly.

Thank you, everyone.

My father has now been resident at Cedrus House for 2 and a half years during which time he has benefitted from very good care and a renewed social environment.

Negatives - too expensive. Food on 3-week menu cycle needs an uplift and change. Meat often too hard for old teeth to chew. Also, meal times (lunch) getting later and later and more unreliable. Lighting in rooms and hallways inadequate (too dark) Recreational entertainment limited, often cancelled with no notice and uninspiring. Outings would be good. Hairdresser too busy.

Found people and staff to be very friendly and professional. Having to put mum in a care home was a very hard decision but the nurses and carers have put my mind at ease. Could not think of a better nursing home for mum to be in. Thanks.

Staff are fantastic and very friendly, my Nan visited the day care centre and they can not be faulted.

My mother has been in the care home since January 2017. It is a bright cheerful place and there are never bad smells. Most of the staff members are very kind, they have built up a good relationship with my mother and look after her very well. After various trips to hospital, many of the carers go out of their way to welcome her back. On occasion, there have been staff shortages and we have made a complaint, however, overall we have not found any other care home as good.

Enjoys the communication with regular calling and help from carers.

The home is decorated and furnished to a high standard. My aunt suffers from Alzheimer's and thinks she is living a lovely block of flats which is reassuring as, like most people of her generation, she dreaded having to go into a home. The care and attention she is given is excellent, the staff are amazing and so friendly whatever role they are in. I love the fact that I have access 24 hours a day, seven days a week.

Visited my nan here yesterday, what an amazing place!! Like a hotel and the staff were so lovely and super helpful. My nan is being so looked after and the cinema and activities room are amazing too. Thank you for doing such a great job :)

I would highly recommend Cedrus House to anyone looking for respite care!

The management went to considerable care to ensure that I was safe from injury.

I was really impressed with Cedrus House. Unexpectedly, my mother needed to stay for a week's respite care in June. The lovely manager visited us at very short notice, to meet us/take medical details etc, and my mum moved there the next day with her little dog.

Cedrus House is bright and cheerful, very well-maintained and clean. On my visits, I felt the staff were wonderful, very efficient and professional but also gentle, friendly, understanding to both residents and family. They made a real effort to make her happy. Plus they loved my mother's dog, which meant a lot to her! I knew she was totally safe there, and she really liked the staff.

I did notice that although the bedding was very clean, the duvet was thin and lumpy, the sheets were slightly rough towelling. They didn't seem in keeping with the standard of the rest of this care home. However, when I mentioned the sheets, they immediately offered to get some different ones for her.

Definitely recommended.

Cedrus House you are wonderful. My father was only with you for 3 weeks but you cared for him in such a way that I thought you had known him all his life. The care he received was excellent. The staff were so friendly to him, even when he obviously did not feel good he still managed a cheeky grin for the ladies. You made him feel at ease and treated him with care and dignity. When his time to leave us was near, you let us know that you were there but you were not intrusive. Your help when he passed away was second to none, caring for him the same way you always had. Care Home is exactly what you are - you care beyond expectations and made not only my father but all is visitors feel at home. Thank you does not seem enough for the time he spent with you.

Make you feel relaxed as if you are at home.

Thank you.

She attends lots of the social events and appreciates the variety of entertainment provided.