Located in Norwich, Ivy Court provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.
Residents at the Norfolk care home can enjoy quality facilities including a café, cinema room and hair salon. Each bedroom is tastefully decorated with an en-suite bathroom, some first-floor rooms have their own private balcony. Some ground floor rooms also open directly onto...
Located in Norwich, Ivy Court provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.
Residents at the Norfolk care home can enjoy quality facilities including a café, cinema room and hair salon. Each bedroom is tastefully decorated with an en-suite bathroom, some first-floor rooms have their own private balcony. Some ground floor rooms also open directly onto the accessible patio areas.
Standing in large, beautifully landscaped grounds, there is always something to look forward to at Ivy Court. The team arrange a schedule of regular activities, events and outings in the home’s own minibus.
Contact Ivy Court to confirm what's included and get a personalised quote:
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Ivy Court for full pricing details and T&Cs.
Ivy Court has a Review Score of 9.5 (9.474) out of 10, based on 18 reviews in the last 2 years.
Over all time Ivy Court has 84 reviews.
Ivy Court have been very helpful in facilitating a Quaker Meeting for my husband in the Care Home. It was easy to book a suitable room. Tea and coffee were requested, but a full service with crisps and sweet treats were provided as well. It meant that the social interactions at the end of the...
Ivy Court have been very helpful in facilitating a Quaker Meeting for my husband in the Care Home. It was easy to book a suitable room. Tea and coffee were requested, but a full service with crisps and sweet treats were provided as well. It meant that the social interactions at the end of the meeting continued for a further hour, which was a great benefit to my husband.
Thanks to all at Ivy Court for the support care and kindness shown to my father during his short stay there. I would have no hesitation in recommending it for the facilities offered to those with advanced dementia. Everyone is extremely helpful & friendly
Thanks to all at Ivy Court for the support care and kindness shown to my father during his short stay there. I would have no hesitation in recommending it for the facilities offered to those with advanced dementia. Everyone is extremely helpful & friendly
Management and staff are excellent caring and considerate to both residents and their families. The home is bright and airy and welcoming.
Management and staff are excellent caring and considerate to both residents and their families. The home is bright and airy and welcoming.
Thanks for taking the time to write us a review - we appreciate your feedback. Do please let us know if there is any more we can do to support.
When I came to visit Ivy Court for the first time and meet the team I felt reassured that...
Thank you team I/C
Thank you so much for this incredible review! We're delighted to hear that you're so pleased with the care your husband is receiving. It's a privilege to have him with us. It's particularly lovely to hear that you feel the home is so welcoming and that your husband feels happy and loved at Ivy Court - your kind words mean so much to the whole team.
mum died at the end of November 2025 and Ivy court contributed to her death. She was on a special diet (puréed/ mince and moist later on) and the staff repeatedly gave her unsafe food. One occasion giving her a plate of ham sandwiches when she was supposed to be on liquid/purée food. Incident have...
mum died at the end of November 2025 and Ivy court contributed to her death. She was on a special diet (puréed/ mince and moist later on) and the staff repeatedly gave her unsafe food. One occasion giving her a plate of ham sandwiches when she was supposed to be on liquid/purée food. Incident have ranged from a physical slap (with bruises) to bullying by carers and being served cold food. Not being served food at all but entries made in carers notes food had been offered and just complete neglect including my mums bed/bedding smelling of urine.I tried so hard to get her out of this place but it was too late and the last incident which was the 6th/7th mum was cooked a dry cheese omelette which was not even safe with cheese which my mum choked on and was in critical care less than a week. Fluids were not thickened to the right level which also contributed and she died. I'm heartbroken please ignore the "good rating' . It had been in special measure for years!!! See previous CQC
We are all so sorry for your loss. As you're aware, we have been investigating the alleged incidents you reference in your review as it is important to us that each of our residents receives the very best of care from us. The CQC is an independent regulator, and we carry out our own internal audit...
We are all so sorry for your loss. As you're aware, we have been investigating the alleged incidents you reference in your review as it is important to us that each of our residents receives the very best of care from us. The CQC is an independent regulator, and we carry out our own internal audit regularly to make sure that our standards are kept high. We are sorry that your experience has not met the high standards we expect from our home, and we are committed to acting on the findings of the investigation. I understand that our Regional Director is in touch with you regarding this.
After my fall, I came with my family, came for an interview. The meeting with the manager was very professional but overlaid with care, kindness and empathy. The staff have been wonderful. Always helpful and cheerful, as well as responding to my changing needs. Anyone coming here can be certain of...
After my fall, I came with my family, came for an interview. The meeting with the manager was very professional but overlaid with care, kindness and empathy. The staff have been wonderful. Always helpful and cheerful, as well as responding to my changing needs. Anyone coming here can be certain of receiving expert care.
Thank you for sharing such kind feedback. We're pleased to hear that your first meeting with the manager left a reassuring impression, and that the team have continued to support you with warmth and professionalism throughout your stay. Your confidence in the care provided means a great deal to everyone here.
I celebrated my 81st birthday on the 14th July and the kitchens produced a wonderful buffet for the afternoon, sausage rolls to die for, birthday cake, strawberry's and cream. As always the food was so tasty. All the staff helped me enjoy the day, housekeepers, carers and nurses.they all helped me...
I celebrated my 81st birthday on the 14th July and the kitchens produced a wonderful buffet for the afternoon, sausage rolls to die for, birthday cake, strawberry's and cream. As always the food was so tasty. All the staff helped me enjoy the day, housekeepers, carers and nurses.they all helped me to make 81 not such a dreadful day to be 81.
Thank you so much for sharing your birthday experience with us. We're delighted to hear that your special day was made memorable with delicious food and the support of our wonderful team. It means a lot to know that everyone - from the kitchen to the care team - helped make turning 81 a joyful celebration. Wishing you continued happiness and many more special moments at Ivy Court!
After three years bedridden the last three months in Ivy Lodge I could not have asked for more for the excellent way she lived out her last three months of her life.The staff were excellent and made my wife's stay a pleasure which I think she appreciated. The support I received was excellent. I...
After three years bedridden the last three months in Ivy Lodge I could not have asked for more for the excellent way she lived out her last three months of her life.The staff were excellent and made my wife's stay a pleasure which I think she appreciated. The support I received was excellent. I would recommend Ivy Lodge to any family if a relation has to go into care.
Thank you for sharing such a sincere and thoughtful reflection on your wife's time at Ivy Court. It means a great deal to the team to know she was comfortable and well cared for in her final months, and that you also felt supported throughout. Your recommendation is truly appreciated.
My mum has been at Ivy Court for a couple of months, the care has been outstanding, my mum is treated with dignity and respect. She has been made to feel like one of the family and is so much happier in herself and has become so much more sociable. Family visiting are made to feel so welcome and...
The surroundings at Ivy Court are beautiful and well cared for. I would just like to thank all the staff for their kindness and support with mum and us as a family.
Thank you for your thoughtful and heartfelt feedback about Ivy Court. It's wonderful to hear how much your mum has flourished and how welcome your whole family has felt. Knowing she feels part of the community and is treated with such dignity means everything to us. Your kind words will be truly appreciated by the whole team.
My mum has been supported so well at Ivy Court. She has been treated with dignity and choice. There are beautiful grounds, wonderful facilities the staff are amazing. Living with Dementia is hard, but with such amazing support, I've seen a little bit of my mum again, she is happy, enjoying herself,...
My mum has been supported so well at Ivy Court. She has been treated with dignity and choice. There are beautiful grounds, wonderful facilities the staff are amazing. Living with Dementia is hard, but with such amazing support, I've seen a little bit of my mum again, she is happy, enjoying herself, this makes me happy and very grateful.
Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mother is receiving such great care and feels content at Ivy Court. It's wonderful to know that the support we're providing is making a positive difference for both you and your mum. I will pass on your kind comments to the whole team.
Since moving into Ivy Court I have noticed a marked improvement in my sisters well being. She is more cheerful with none of the anxiety she experienced previously. She has put on weight and enjoys many of the activities despite being very deaf. A good move I think!
Since moving into Ivy Court I have noticed a marked improvement in my sisters well being. She is more cheerful with none of the anxiety she experienced previously. She has put on weight and enjoys many of the activities despite being very deaf. A good move I think!
Thank you for sharing such wonderful feedback. It's heartwarming to hear that your sister has settled in well at Ivy Court and that her wellbeing has improved. Seeing her more cheerful and engaged is truly rewarding for our team. We're so pleased that she's enjoying the activities, and we're grateful for your trust in us. Wishing you both all the best.
We are always satisfied that Mum is being cared for with dignity and attentiveness. She has dementia so she can be difficult but the staff deal with this well. Her room is kept to the highest standards.
We are always satisfied that Mum is being cared for with dignity and attentiveness. She has dementia so she can be difficult but the staff deal with this well. Her room is kept to the highest standards.
Thank you for your kind words and for taking the time to share your experience. We understand how important it is for families to feel reassured, and we're so pleased to hear that you're satisfied with the care your mum receives. Our team is dedicated to providing compassionate and dignified support, and your feedback means a great deal to us. Wishing you and your mum all the best.
My mother in law moved into Ivy Court very suddenly, when my father in law became terminally ill. The kindness and support from the team, to our entire family, has been outstanding. Six months on, she is settled and refers to Ivy Court as "home". Her physical health has improved and she has...
My mother in law moved into Ivy Court very suddenly, when my father in law became terminally ill. The kindness and support from the team, to our entire family, has been outstanding. Six months on, she is settled and refers to Ivy Court as "home". Her physical health has improved and she has formed friendships with fellow residents. All staff are welcoming and professional. As a family, we appreciate that she is in a safe and happy nursing home.
Thank you so much for your kind words and for sharing your experience. We understand how difficult such transitions can be, and we are truly heartened to know that Ivy Court has become a comforting home for your mother-in-law. It's wonderful to hear that her health has improved and that she has...
Thank you so much for your kind words and for sharing your experience. We understand how difficult such transitions can be, and we are truly heartened to know that Ivy Court has become a comforting home for your mother-in-law. It's wonderful to hear that her health has improved and that she has found companionship among fellow residents. Our team is dedicated to providing a warm, supportive environment, and your appreciation means the world to us. We are grateful for your trust and will continue to do our very best for her and all our residents.
My husband has been a resident of Ivy Court for two months. He has been treated with the utmost respect, the staff are professional and friendly to the residents and their visitors. They are always willing to answer any questions I have, and always put the residents comfort at priority.
My husband has been a resident of Ivy Court for two months. He has been treated with the utmost respect, the staff are professional and friendly to the residents and their visitors. They are always willing to answer any questions I have, and always put the residents comfort at priority.
Thank you for your kind review. We're so pleased to hear that your husband has been treated with the respect and care he deserves at Ivy Court. Our team is committed to ensuring both residents and their families feel supported, so it's wonderful to know you've found them professional, friendly, and attentive. Your kind words mean a great deal to us all. Thank you for sharing your experience.
Excellent work by the Ivy Court team, by Manager and team since the last CQC review and really installed pride back in the home, and in the staff and it really shows in the way residents present to you as happy when you visit. It's been a long road to get to this point and the job is not over but...
Excellent work by the Ivy Court team, by Manager and team since the last CQC review and really installed pride back in the home, and in the staff and it really shows in the way residents present to you as happy when you visit. It's been a long road to get to this point and the job is not over but the team need to pat themselves on the back for how well they have pulled together and special mention must go to on lady who always makes me feel she has my relative's (who has advanced dementia) best interests as a priority and she is always treated with dignity (unlike previous care home) It's so important Head office recognises the work these core staff are doing and don't lose them and see things return to the dark days where things were in the main covered by agency staff and there was a lack of leadership. This result achieving GOOD in the CQC is deserved recognition and hope it will help the team's self-belief to get to Outstanding at the next assessment. Well done to all!
Thank you so much for your heartfelt review and for recognising the hard work and dedication of the team at Ivy Court. It's truly rewarding to hear how the pride and effort of the staff have brought such positive changes to the home, making it a happier place for the residents. Your kind words...
Thank you so much for your heartfelt review and for recognising the hard work and dedication of the team at Ivy Court. It's truly rewarding to hear how the pride and effort of the staff have brought such positive changes to the home, making it a happier place for the residents. Your kind words about the care and dignity shown to your relative, especially given their advanced dementia, mean so much to us. The journey to this point has indeed been a team effort and we're incredibly proud of achieving the GOOD rating from the CQC. We deeply value your encouragement and will continue striving to deliver the highest standards of care. Thank you again for your support, it means the world to us.
When I was looking for a care home for my mother my sister and I naturally researched previous inspections of various homes. Ivy court had an inspection I think around about 2020 ish. One or two things were highlighted but we still decided to visit. Recommendations had clearly been addressed and we...
When I was looking for a care home for my mother my sister and I naturally researched previous inspections of various homes. Ivy court had an inspection I think around about 2020 ish. One or two things were highlighted but we still decided to visit. Recommendations had clearly been addressed and we had no worries at all. It's an impressive place and we didn't hesitate to have mum there. It's so well equipped and immaculate throughout. The staff have been superb and amazingly caring in mother's complex needs. The communication has been first class. There are various pastimes for residents and lovely gardens. The manager runs a very good home and is a nice guy. I would not hesitate to recommend Ivy Court. My mum sadly passed away Boxing Day but the staff were so lovely and caring in our loss. I cannot thank them all enough.
Thank you so much for your heartfelt review and kind words about Ivy Court. We're deeply sorry for your loss and are honoured that we could support your mother and your family during such a difficult time. It means the world to us to hear that you found our care, communication, and facilities to be...
Thank you so much for your heartfelt review and kind words about Ivy Court. We're deeply sorry for your loss and are honoured that we could support your mother and your family during such a difficult time. It means the world to us to hear that you found our care, communication, and facilities to be reassuring and that your mother's needs were met with compassion. Your recommendation and recognition of our team and the Manager's leadership truly mean a lot. Please know that our thoughts are with you and your family.
Our experience so far has been excellent. All the staff are very kind and caring. The management is professional, friendly, and extremely helpful. Mum's room is light, warm and comfortable with a nice view of the garden. There is good communication. Mum is encouraged to take part in the activities...
Our experience so far has been excellent. All the staff are very kind and caring. The management is professional, friendly, and extremely helpful. Mum's room is light, warm and comfortable with a nice view of the garden. There is good communication. Mum is encouraged to take part in the activities arranged. We are very happy with Ivy Court.
Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mum is receiving such great care at Ivy Court. I will pass on your kind comments to the whole team.
My husband has been a resident at Ivy Court for 2 months. I visit him every day for 2 hours or more, and at different times of the day, and therefore have a good view of how it works. The management and reception are excellent, the day and night nursing staff also. Everyone is willing to chat. They...
My husband has been a resident at Ivy Court for 2 months. I visit him every day for 2 hours or more, and at different times of the day, and therefore have a good view of how it works. The management and reception are excellent, the day and night nursing staff also. Everyone is willing to chat. They also ring me if there are any concerns regarding my husband. Everywhere is clean and light. The food is good and caters for special diets. The carers are friendly and patient. They hold twice daily activities which are good fun for those who want to partake. I am impressed also by how everything relevant to the resident is logged. I cannot fault Ivy Court. The garden is lovely.
Thank you for taking the time to write us such a lovely review, we're so happy to hear that you and your husband have had such a positive experience so far. It's fantastic to know that your husband is enjoying the activities and that the food is meeting his needs. We're really happy to have you as part of our Ivy Court family, and we'll continue doing our best to keep everything running smoothly.
The home has been so supportive in all aspects of Mum's care. The communication is fantastic, any question I can find people. They are brilliant. Mum is 20 minutes in Ivy Court. The care home has put everything in place that she could possibly need. Everyone is so kind and friendly. The Home...
The home has been so supportive in all aspects of Mum's care. The communication is fantastic, any question I can find people. They are brilliant. Mum is 20 minutes in Ivy Court. The care home has put everything in place that she could possibly need. Everyone is so kind and friendly. The Home Manager is amazing.
Thank you so much for your wonderful review of our home, your appreciation of our team is so important to us. We're so glad Mum has settled in and enjoying her home at Ivy Court!
My partner who has advanced Alzheimer's disease spent a week respite at Ivy Court in February 2024. Unfortunately, he was hospitalised for six weeks in June with pneumonia which advanced his disease so he now needs end-of-life care. He was transferred to Ivy Court at the beginning of August and the...
My partner who has advanced Alzheimer's disease spent a week respite at Ivy Court in February 2024. Unfortunately, he was hospitalised for six weeks in June with pneumonia which advanced his disease so he now needs end-of-life care. He was transferred to Ivy Court at the beginning of August and the staff have been so kind and caring to him, he is always well cared for and the staff are very supportive of me. They have encouraged me to be involved in planning his care and they do all they can to make his life as pleasant as they can. I am a retired nurse and I know the challenges care staff face each day, but everyone works hard to ensure the residents get the best possible care. His room is light and airy and is always spotlessly clean. The main building is modern and well laid out with good facilities and a beautiful garden, and again always very clean and tidy. The management staff are always ready to listen if I have any concerns and all the staff are kind and courteous.
Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your partner is receiving such great care at Ivy Court and will pass on your kind comments to the whole team.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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A Care UK colleague has raised £310 for PTSD UK after organising a bake sale at the provider's Colchester based Support Centre, with the total boosted through Care UK's matched...
A Care UK colleague took to the skies to raise money for Parkinson’s UK after being inspired by a resident’s determination to make a difference. Shahvez Tauqir, Customer Relations Manager...
A mother and daughter from a Care UK care home laced up their walking boots and trekked almost 100 miles across the Scottish Highlands to raise thousands of pounds for...
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Growing up in Romania and inspired by my mum who worked in the nursing profession, my dream was to become a nurse. After graduating nursing school in...
Growing up in Romania and inspired by my mum who worked in the nursing profession, my dream was to become a nurse. After graduating nursing school in 2013, I took the next steps and applied for my first RGN position in the UK. I then progressed to Clinical Lead and Deputy Home Manager, and finally to Home Manager.
I enjoy all aspects of managing a care home, including making it homely for my residents and offering personal care based on individual needs. It is important to me to support my staff to develop and succeed in their roles. I feel very privileged to be in a role which gives me such fulfilment and enables me to bring my knowledge, experience and skills to my team.
Our residents have a wide-range of personal interests and this is reflected in the activities we offer and the personal touches you will find around the home. Our community here is warm and welcoming. I would welcome anyone to come for a tour and I look forward to introducing you to all we have to offer at Ivy Court.
The care home lists weekly fees per person from £1,630 for residential care (respite from £1,833), from £1,700 for residential dementia care (respite from £1,912), from £1,910 for nursing care (respite from £2,148) and from £1,980 for nursing dementia care (respite from £2,227). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
There are 71 Single Rooms.
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
1.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ivy Court to verify any information. View our terms and conditions. Ivy Court has an Enhanced Service -what an Enhanced Service includes.